Frâncila Weidt Neiva, & Marcos R. S. Borges. (2019). Sharing Gut Feelings to Support Collaborative Decision Making. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: Expertise-based intuition plays a key role in decision making, especially in complex environments as those
involved with crisis and emergency domains where decisions often need to be made on the basis of dynamic,
incomplete, and/ or contradictory information. In such environments, a deliberative analysis is often impossible
or inefficient. Using teams to make collaborative decisions in complex environments can bring benefits to
organizations, but the complexity of supporting this scenario also increases. The present work proposes a
solution based on graphs to support the sharing of the intuition rationale in teams aiming at an accelerated
expertise. The development of the proposal is part of a methodological context of design science research. In
this paper we report the execution of one of the expected cycles that explores the use of generated artifacts in
practice that then produced insights for the proposed computational support.
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Heather M. Fuchs, Norbert Steigenberger, & Thomas Lübcke. (2015). Intuition or deliberation ? How do professionals make decisions in action? In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: Despite intense research on decision-making in action, we still know little about when decision-makers rely on deliberate vs. intuitive decision-making in decision situations under complexity and uncertainty. This paper studies decision-making modes (deliberate vs. intuitive) in complex task environments contingent on perceived complexity, experience, and decision style preference. We find that relatively inexperienced decision-makers respond to increases in subjective complexity with an increase in deliberation and tend to follow their decision style preference. Experienced decision-makers are less guided by their decision preference and respond to increases in subjective complexity only minimally. Our paper contributes to a developing stream of research linking decision-making with intra-personal and environmental properties and fosters our understanding of the conditions under which decision-makers rely on intuitive vs. deliberate decision modes. In doing so, we go one step further towards a comprehensive theory of decision-making in action.
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