| Records |
| Author |
Ivan Boissières; Eric Marsden |
| Title |
Organizational factors of robustness |
Type |
Conference Article |
| Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
| Volume |
|
Issue |
|
Pages |
117-122 |
| Keywords |
Information systems; Social networking (online); Dependability; Organizational factors; Organizational structures; Social interactions; Sociotechnical systems; Technical structures; Telecom operators; Telecoms supervision; Social sciences |
| Abstract |
In complex socio-technical systems, robustness is achieved through interaction between the technical structure of the system and the social and organizational structure of the operators who run the system. While the need for human oversight of complex systems is widely recognized, the impact of organizational factors on the effectiveness of the oversight function is not well understood. We have studied the social interactions between supervision and maintenance operators of the largest French telecom operator, using techniques from the sociology of organizations. Detailed analysis of the social network formed by these operators has allowed us to identify a number of factors that contribute positively or negatively to the robustness of the system. |
| Address |
Institute for an Industrial Safety Culture, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
| Track |
RESEARCH METHODS |
Expedition |
|
Conference  |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
336 |
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| Author |
Tim J. Grant |
| Title |
Integrating sensemaking and response using planning operator induction |
Type |
Conference Article |
| Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
| Volume |
|
Issue |
|
Pages |
89-96 |
| Keywords |
Information systems; Planning; Continental US; Crisis situations; Emergency response; Induction; Planning operators; Sensemaking; September 11; STRIPS operator; Emergency services |
| Abstract |
Emergency response managers often try to prepare plans in advance of foreseeable crises. However, pre-prepared plans almost never fit the precise situation when an actual crisis arises. This paper focuses on what can be done once the plan has been found to be a mismatch with the actual situation, and particularly on sensemaking and its integration into generating a response to a crisis situation. This paper proposes planning operator induction as a suitable technique. The Air Traffic Control and military air defence situation over the continental US on September 11, 2001, serves as the illustrative application. Since the paper reports research in progress, it closes by outlining the additional functionality that will have to be added to the existing POI implementation to produce a sensemaking tool. |
| Address |
Royal Netherlands Military Academy, P.O. Box 900.02, 4800 PA Breda, Netherlands |
| Corporate Author |
|
Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
| Track |
RESEARCH METHODS |
Expedition |
|
Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
547 |
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| Author |
Qing Gu; David Mendonça |
| Title |
Patterns of group information-seeking in a simulated emergency response environment |
Type |
Conference Article |
| Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
| Volume |
|
Issue |
|
Pages |
109-116 |
| Keywords |
Artificial intelligence; Decision support systems; Information retrieval; Information systems; Information use; Emergency response; Emergency situation; Expertise; Information seeking; Information seeking behaviors; Emergency services |
| Abstract |
Groups in emergency response environment may be confronted with problems that cannot be solved by following predefined procedures. They must therefore engage in a collective search for relevant information, cooperating and collaborating as they move towards the deadline. Information technologies and expertise may help shape group information seeking and determine its effectiveness. By understanding how response personnel search for information in emergencies and extending the findings to determine demands on information systems, we may begin to understand how to support and train for skillful information seeking in emergency situations. Accordingly, this research evaluates the impact of decision support systems and member expertise on group information-seeking behavior in a simulated emergency response environment. The results of the evaluation are then used to identify how information technologies may further support information seeking in emergency response. |
| Address |
Information Systems Department, New Jersey Institute of Technology, Newark, NJ, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
| Track |
RESEARCH METHODS |
Expedition |
|
Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
552 |
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| Author |
Mark Hoogendoorn; Catholijn M. Jonker; Viara Popova; Alexei Sharpanskykh; Lai Xu |
| Title |
Formal modelling and comparing of disaster plans |
Type |
Conference Article |
| Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
| Volume |
|
Issue |
|
Pages |
97-100 |
| Keywords |
Disasters; Information systems; Comparison; Disaster plan; Formal analysis; Formal modelling; Incident Management; Netherlands; Disaster prevention |
| Abstract |
Every municipality in The Netherlands has its own disaster plan. A disaster plan contains the blueprint of how to handle incidents in the municipality with the aim of preventing incidents to grow into disasters. Given that each municipality has its own organisations, enterprises, infrastructure, and general layout, the disaster plans also differ. On the other hand, the disaster plans have a lot in common. Some municipalities use a common starting point, others develop their own disaster plan from scratch. In this paper two independently developed disaster plan are compared using formal modelling techniques. The analysis reveals that some interesting differences do not stem from a difference in the makings of the municipality. These differences touch the fundamentals of the communication during incident management, and might well have a critical impact in dealing with pending disasters. |
| Address |
Vrije Universiteit Amsterdam, Department of Artificial Intelligence, De Boelelaan 1081a, 1081HV, Netherlands; Radboud University Nijmegen, Nijmegen Institute for Cognition and Information, Montessorilaan 3, 6525 HR Nijmegen, Netherlands |
| Corporate Author |
|
Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
| Track |
RESEARCH METHODS |
Expedition |
|
Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
591 |
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| Author |
Jaco Appelman; Elisabeth A. M. Van De Kar; Mariëlle Hengst-Bruggeling; Josine Van De Ven; Paul Burghardt |
| Title |
A service elicitation process for crisis management technologies |
Type |
Conference Article |
| Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
| Volume |
|
Issue |
|
Pages |
352-361 |
| Keywords |
Information systems; Requirements engineering; Crisis management; Design Methodology; Gss; Service elicitation; Technological applications; User groups; Design |
| Abstract |
New information technological applications, that aim to support better professional responses to incidents and crises' are being developed at an increasing rate. We observe in almost any disaster that actions by civilians also contribute substantially to alleviation of the effects of a crisis. We are largely unaware what crisis management services would be of use to civilians under these particular circumstances; just as it is difficult for users to specify requirements for services based on novel technologies. These insights guided the design of a service elicitation approach that can be repeatedly used for different user groups. In this paper we introduce a design methodology and discuss outcomes of a first test-session. We reflect in the conclusions on improvements to the design. |
| Address |
Delft University of Technology, Netherlands; Delft University of Technology and TNO, Netherlands; TNO and DECIS-lab, Netherlands; DECIS-lab, Netherlands |
| Corporate Author |
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Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
| Track |
RESEARCH METHODS IN CRISIS DECISION MAKING |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
269 |
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| Author |
Delia Berrouard; Krisztina Cziner; Adrian Boukalov |
| Title |
Emergency scenario user perspective in public safety communication systems |
Type |
Conference Article |
| Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
| Volume |
|
Issue |
|
Pages |
386-396 |
| Keywords |
Information systems; Spatial distribution; Telecommunication; Communication technologies; Emergency response; Emergency situation; Information flows; Organization structures; Public safety; Public safety communications; User study; Emergency services |
| Abstract |
In the area of emergency response communication technologies, consideration of organization structure is critical in order to begin the understanding of user needs and optimize the development of effective technologies. User studies were carried out during the Wireless Deployable Network System European project-WIDENS. This paper discusses the information flow and spatial distribution of different European organizations involved in emergency response for various large-scale scenarios. The paper presents the operational view of emergency situation and related communication flows in several countries. Key results revealed that similarities exist in organizational roles, holding specific responsibilities in terms of location and task. Hierarchical arrangements and information flow may also be similar. However, difficulties lie in the efficient transmission of information due to slow information flow. Spatial distribution of personnel varies for scenarios. Future European studies are recommended for the advancement of our understanding of these newly addressed issues in public safety communication technologies and the needs of users in Europe. |
| Address |
Communication laboratory, Helsinki University of Technology (HUT), P.O: Box 2300, Fin-02015 Hut, Finland |
| Corporate Author |
|
Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
| Track |
RESEARCH METHODS IN CRISIS DECISION MAKING |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
315 |
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| Author |
Jeremy Hutchings |
| Title |
Developing performance measures as part of an integrated approach to conservation management of cultural heritage assets |
Type |
Conference Article |
| Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
| Volume |
|
Issue |
|
Pages |
362-375 |
| Keywords |
Information systems; Conservation management; Cultural heritages; Delphi surveys; Levels of protections; Management frameworks; Performance indicators; Soft systems; Systematic methodology; Historic preservation |
| Abstract |
For sustainable care of cultural heritage it is essential to set accurate goals. However, the difficulty involved in establishing what is accurate in any given circumstance is often highly underestimated. Unbalanced decision making based on partial consideration of the situation surrounding a cultural heritage asset can at best result in inefficient use of resources and at worst will lead to its rapid loss. But the balance of risk against benefit is not straightforward, the impact of certain activities are far easier to quantify than others. Consequently, the adoption of a well balanced approach that considers all activities equally within the same framework is the key to providing appropriate and sustainable levels of protection. The development of an appropriate and systematic methodology offers a resolution to this problem. The outcome will be a suite of performance indicators assigned to each activity within a multivariate management framework. This paper describes the development and validation of such a methodology and the current status of the author's research. |
| Address |
Oslo University, Norway |
| Corporate Author |
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Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
| Track |
RESEARCH METHODS IN CRISIS DECISION MAKING |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
607 |
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| Author |
Marinus Maris; Gregor Pavlin |
| Title |
Distributed perception networks for crisis management |
Type |
Conference Article |
| Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
| Volume |
|
Issue |
|
Pages |
376-381 |
| Keywords |
Complex networks; Information fusion; Information systems; Multi agent systems; Automated information; Crisis management; Data storage infrastructure; Distributed perception; Distributed perception networks; Functional Prototypes; Mobile phone networks; Situation assessment; Information management |
| Abstract |
Situation assessment in crisis management applications can be supported by automated information fusion systems, such as Distributed Perception Networks. DPNs are self-organizing fusion systems that can infer hidden events through interpretation of huge amounts of heterogeneous and noisy observations. DPNs are a logical layer on top of existing communication, sensing, processing and data storage infrastructure. They can reliably and efficiently process information of various quality obtained from humans and sensors through the existing communication systems, such as mobile phone networks or internet. In addition, modularity of DPNs supports efficient design and maintenance of very complex fusion systems. In this paper, a fully functional prototype of a DPN system is presented that fuses information from gas sensors and human observations. The task of the system is to compute probability values for the hypothesis that a particular gas is present in the environment. It is discussed how such a system could be used for crisis management. |
| Address |
University of Amsterdam, Netherlands |
| Corporate Author |
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Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
| Track |
RESEARCH METHODS IN CRISIS DECISION MAKING |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
744 |
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| Author |
Rae Zimmerman; Carlos E. Restrepo |
| Title |
Information technology (IT) and critical infrastructure interdependencies for emergency response |
Type |
Conference Article |
| Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
| Volume |
|
Issue |
|
Pages |
382-385 |
| Keywords |
Critical infrastructures; Information systems; Public works; Electric power; Emergency response; Infrastructure interdependencies; Infrastructure technologies; Interdependencies; Natural disasters; Support services; Weak points; Emergency services |
| Abstract |
Information technologies and other critical infrastructures are interconnected in ways that can lead to vulnerabilities in the ability of these infrastructures to perform during natural disasters and acts of terrorism either to reduce adverse consequences or provide needed emergency response services. This research applies and adapts a number of indicators of infrastructure interdependency based on the authors' earlier research to determine where weak points and strengths occur in the interconnections between infrastructure technology and other infrastructure support services such as electric power and transportation, and where weak points create vulnerability that can be improved for more effective response in emergencies. |
| Address |
Robert F. Wagner Graduate School of Public Service, New York University, United States |
| Corporate Author |
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Thesis |
|
| Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
| Track |
RESEARCH METHODS IN CRISIS DECISION MAKING |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
1161 |
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| Author |
Tuncay Bayrak |
| Title |
Performance metrics for disaster monitoring systems |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
125-132 |
| Keywords |
Computer networks; Disasters; Monitoring; Transportation personnel; Disaster monitoring; Emergency response; Natural disasters; Organizational dimensions; Performance metrics; Primary objective; Quantitative measures; Technical performance; Emergency services |
| Abstract |
Understanding the performance of disaster monitoring systems is a key to understanding their success, therefore; various qualitative and quantitative measures and metrics can be applied in the characterization and analysis of such systems. Through evaluation studies, problems that impede a disaster monitoring system performance can be identified. The results can be used for system control, design, and capacity planning. Previous studies address technical performance analysis metrics for analyzing monitoring systems leaving out human and organizational dimensions of such systems. Thus, the primary objective of this study is to identify and describe a set of disaster monitoring systems performance analysis metrics that may be employed to evaluate such systems. This study may be valuable to researchers and practitioners involved in disaster and emergency response studies in planning the transportation of vital first-aid supplies and emergency personnel to disaster-affected areas, and in improving chances of survival after a natural disaster. |
| Address |
Western New England College, United Kingdom |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
|
| Track |
METH |
Expedition |
|
Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
296 |
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| Author |
John M. Carroll; Helena M. Mentis; Gregorio Convertino; Mary Beth Rosson; Craig Harvey Ganoe; Hansa Sinha; Dejin Zhao |
| Title |
Prototyping collaborative geospatial emergency planning |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
105-113 |
| Keywords |
Information systems; Software prototyping; Collaboration; Coordinated Multiple Views; Emergency planning; Geo-spatial information systems; Paper prototyping; Paper |
| Abstract |
Regional emergency planners use “tabletop” exercises to develop plans, to articulate strategies and constraints, and to practice working together. We conducted an experimental paper prototyping study to identify design requirements for a collaborative system to support distributed tabletop emergency planning exercises. We designed a reference task for geo-collaborative planning by adapting the hidden profile paradigm from social psychology as a model of obstacles to effective coordination in decision making. Our objective was to assess the usefulness and tractability of experimental paper prototyping methods for complex collaborative problem-solving contexts. |
| Address |
College of Information Sciences and Technology, Pennsylvania State University, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
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Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
|
| Track |
METH |
Expedition |
|
Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
378 |
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| Author |
Zeno Franco; Nina Zumel; Larry E. Beutler |
| Title |
A ghost in the system: Integrating conceptual and methodology considerations from the behavioral sciences into disaster technology research |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
115-124 |
| Keywords |
Disaster prevention; Information science; Network security; Social sciences; Civil security; Comparative methods; Conceptual frameworks; Disaster management; Disaster technologies; Federal governments; Performance assessment; Scientific inquiry; Disasters |
| Abstract |
As the complexity of disasters increases, a transdisciplinary conceptual framework designed to address three key variables-technology, disaster severity, and human characteristics-must be developed and elaborated. Current research at the nexus of disaster management and information science typically addresses one or two of these factors, but rarely accounts for all three adequately-thus rendering formal inquiry open to a variety of threats to validity. Within this tripartite model, several theories of human behavior in disaster are explored using the response of the Federal Government and the general public during Hurricane Katrina as an illustrative background. Lessons learned from practice-based scientific inquiry in the social sciences are discussed to address concerns revolving around measurement and statistical power in disaster studies. Finally, theory building within the transdisciplinary arena of disaster management and information science is encouraged as a way to improve the quality of future research. |
| Address |
Pacific Graduate School of Psychology, United States; Quimba Software, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
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Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
|
| Track |
METH |
Expedition |
|
Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
505 |
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| Author |
Dennis Andersson; Sofie Pilemalm; Niklas Hallberg |
| Title |
Evaluation of crisis management operations using Reconstruction and Exploration |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
118-125 |
| Keywords |
Information systems; After action review; Computer tools; Crisis management; Debriefing; Distributed tactical operations; Multimedia services |
| Abstract |
In this paper we present the Reconstruction and Exploration approach (R&E) and F-REX tool and their applications in a field exercise with the Swedish Rescue Services Agency with the purpose of investigating features needed for a computer supported approach for evaluation of large scale crisis management operations. After the exercise several interviews and one seminar were held to evaluate R&E as a representative for computer supported evaluation approaches for crisis management operations. Initial results indicate that multimedia presentation of key events from an operation can be very valuable not only to stimulate the participants to reflect on their own performance, but also to document and share lessons learned to non-participants. |
| Address |
Swedish Defense Research Agency, FOI, Sweden |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
Methods for Mitigating Information Overload |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
266 |
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| |
| Author |
Willem J. Muhren; Gerd Van Den Eede; Bartel A. Van De Walle |
| Title |
Sensemaking as a methodology for ISCRAM research: Information processing in an ongoing crisis |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
315-323 |
| Keywords |
Hardware; Humanitarian relief; Interpretive case studies; IS design; Ongoing crisis; research methods; Sensemaking; Information systems |
| Abstract |
This paper attempts to reveal the “black box” of information processing activities by relying on Sensemaking as a methodology and as the object of research. In particular, this research aims at studying intuitive information processing activities in ongoing crisis situations, one of the most extreme contexts in which discontinuity is the rule and continuity the exception. The authors argue that this Sensemaking approach offers valuable insights for the design of information systems for crisis response and management (ISCRAM). This paper describes an interpretive case study methodology as it was applied to discover Sensemaking episodes in the daily work of humanitarian relief actors in the ongoing crisis of the Democratic Republic of Congo. |
| Address |
Tilburg University, Netherlands; University College Brussels, Belgium |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
Research Methods in ISCRAM |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
172 |
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| Author |
Lisa Fern; Stoney Trent; Martin Voshell |
| Title |
A functional goal decomposition of urban firefighting |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
305-314 |
| Keywords |
Decision making; Fires; Information systems; Job analysis; Cognitive task analysis; Decision strategy; Design recommendations; Emergency response; Firefighting; Information requirement; Pattern-matching technique; Fire extinguishers |
| Abstract |
In this paper we describe a functional goal decomposition of urban firefighting as part of a larger cognitive task analysis. Previous research indicates that firefighter decision strategies employ a pattern-matching technique that allows them to choose the first workable option based on similar previous experiences. This study builds upon this research by employing multiple cognitive task analysis methods to further examine firefighter decisions through a functional goal decomposition. The functional goal decomposition outlines the functions, decisions and information requirements of firefighting in terms of two overarching goals-save lives and protect property. Information requirements provide useful insight into the difficulties of firefighter decision-making. Though still in the preliminary stages, this project has generated a number of design recommendations to support urban firefighting. Future analyses are also discussed. |
| Address |
Cognitive Systems Engineering Lab, Ohio State University, United States; Department of Behavioral Sciences and Leadership, United States Military Academy, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
Research Methods in ISCRAM |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
488 |
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| |
| Author |
Amanda L. Hughes; Leysia Palen; Jeannette N. Sutton; Sophia B. Liu; Sara Vieweg |
| Title |
Site-seeing in disaster: An examination of on-line social convergence |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
324-333 |
| Keywords |
Information systems; Websites; Computer-mediated communication; Convergence; Convergent behavior; Crisis informatics; Disaster response; Online behavior; Social media; Disasters |
| Abstract |
On-line websites and applications are increasingly playing a role in disaster response and recovery. Yet with the wide variety of on-line grassroots activities that occur in such situations, it can be difficult to make sense of them. In this paper, we describe on-line behavior as socially convergent activity, interpreting it within existing sociological understandings of behavior in disaster events. We discuss seven types of convergent behavior and give examples of on-line activities for each type. By seeing these activities as an essential part of the disaster social arena, we can begin to think about how to support socially convergent phenomena in new and creative ways. |
| Address |
ConnectivIT Lab, Natural Hazards Center, University of Colorado, Boulder, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
Research Methods in ISCRAM |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
605 |
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| Author |
Niels Netten; Maarten Van Someren |
| Title |
Identifying segments for routing emergency response dialogues |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
108-117 |
| Keywords |
Information systems; Text messaging; Coarse-grained; Crisis management; Dialogue segmentations; Dynamic character; Emergency response; Segmentation methods; Spoken dialogue; Text routing; Emergency services |
| Abstract |
In crisis management situations information is exchanged in different ways. In general, information is exchanged through spoken dialogues or text messaging conversations. Part of this exchanged dialogue information is often relevant to other actors involved in managing the crisis. Due to the dynamic character of the situation, dialogue partners may not be aware of who else needs the exchanged information. We present a coarse-grained segmentation method for automatically recognizing coherent dialogue segments which are then used for routing. We investigate the effectiveness of our features for recognizing boundaries of segments on transcribed emergency response dialogues and we compare classification by relevance of the identified information segments to the ideal topic segments. |
| Address |
Human-Computer Studies Laboratory, University of Amsterdam, Netherlands |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
Methods for Mitigating Information Overload |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
806 |
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| Author |
Jorge H. Roman; Linn Marks Collins; Ketan K. Mane; Mark L.B. Martinez; Carolyn E Dunford; James E. Powell Jr. |
| Title |
Reducing information overload in emergencies by detecting themes in web content |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
101-107 |
| Keywords |
Information retrieval; Information retrieval systems; Information systems; Internet; Knowledge management; Disaster response; Emergency information; Information overloads; Unstructured texts; Web content; Web crawl; Websites |
| Abstract |
Information on the Web has become increasingly important in disaster response. Yet much of this information is redundant. We are creating a suite of electronic knowledge management (eKM) tools that can be used to reduce by an order of magnitude the information that people need to read in order to gain and maintain awareness of web content during emergencies. In this paper, we describe research-in-progress on developing these tools and applying them to web content from organizations' websites and individuals' blogs. Results so far indicate that organizations' websites and individuals' blogs provide redundant coverage of general issues and that each provides additional information about specific issues. By using the tools we are developing, responders and victims will be able to quickly gather an overview of general issues derived from many websites, then learn more about specific issues by navigating to a few websites. |
| Address |
Los Alamos National Laboratory, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
Methods for Mitigating Information Overload |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
888 |
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| |
| Author |
Min Song; Peishih Chang |
| Title |
Automatic extraction of abbreviation for emergency management websites |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
93-100 |
| Keywords |
Civil defense; Disasters; Extraction; Information systems; Risk management; Websites; Acronyms and abbreviations; Automatically generated; Emergency management; Emergency preparedness; Information structures; Text analysis; Training and education; Web Mining; Information management |
| Abstract |
In this paper we present a novel approach to reduce information proliferation and aid better information structure by automatically generating extraction of abbreviation for emergency management websites. 5.7 Giga Byte web data from 624 emergency management related web sites is collected and a list of acronyms is automatically generated by proposed system (AbbrevExtractor). Being the first attempt of applying abbreviation extraction to the field, this work is expected to provide comprehensive and timely information for emergency management communities in emergency preparedness, training and education. Future work is likely to involve more data collection and intelligent text analysis for dynamically maintaining and updating the list of acronyms and abbreviations. |
| Address |
New Jersey Institute of Technology, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
Methods for Mitigating Information Overload |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
965 |
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| Author |
Kees Boersma; Peter Groenewegen; Pieter Wagenaar |
| Title |
Emergency response rooms in action: An ethnographic case-study in Amsterdam |
Type |
Conference Article |
| Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Information systems; Crisis management; Emergency response; Ethnographic approaches; Ethnographic case-study; ICT systems; Institutional arrangement; Integrated systems; Medical services; Emergency services |
| Abstract |
During the last decades there has been a lot of attention to issues of safety, emergency response and crisis management. Emergency response rooms (ERRs) are interesting public sector organizational arrangements in this respect. In our paper we pay attention to emergency response rooms in the Netherlands and especially in Amsterdam. Using an ethnographic approach, we studied the fire brigades (red), the medical services (white) and the police (blue) including their back-office organizations, their habits, and the systems in-use. As could be predicted, the (technical) integration of ERR systems in the Netherlands was not unproblematic. In our contribution we will make clear that the organization of the safety response in Amsterdam is rather fragmented. The latest discussion in the field is about the introduction of net-centric work, a concept based upon the interactive internet 2.0. Yet, it is not so much the technology, as well as the institutional arrangements that are at stake. |
| Address |
Faculty of Social Sciences, VU University Amsterdam, Netherlands |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
|
| Track |
Research Methods |
Expedition |
|
Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
333 |
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| Author |
Jill L. Drury; Loretta More; Mark Pfaff; Gary L. Klein |
| Title |
A principled method of scenario design for testing emergency response decision-making |
Type |
Conference Article |
| Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Costs; Decision making; Decision support systems; Design; Experiments; Information systems; Decision supports; Emergency operations; Experiment design; Principled ambiguity method; Rdm; Robust decision-making; Scenario design; Emergency services |
| Abstract |
We are investigating decision aids that present potential courses of action available to emergency responders. To determine whether these aids improve decision quality, however, we first developed test scenarios that were challenging in well-understood ways to ensure testing under the full breadth of representative decision-making situations. We devised a three-step method of developing scenarios: define the decision space, determine the cost components of each decision's potential consequences based on the principles of Robust Decision Making, then choose conflicting pairs of cost components (e.g., a small fire, implying low property damage, in a densely inhabited area, which implies high personal injury). In a validation of this approach, experiment participants made decisions faster in non-ambiguous cases versus cases that included this principled introduction of ambiguity. Our Principled Ambiguity Method of scenario design is also appropriate for other domains as long as they can be analyzed in terms of costs of decision alternatives. |
| Address |
MITRE Corporation, Bedford, MA, United States; Pennsylvania State University, State College, PA, United States; Indiana University, Indianapolis, IN, United States; MITRE Corporation, McLean, VA, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
|
| Track |
Research Methods |
Expedition |
|
Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
457 |
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| Author |
Zeno Franco; Nina Zumel; John Holman; Kathy Blau; Larry E. Beutler |
| Title |
Evaluating the impact of improvisation on the incident command system: A modified single case study using the DDD simulator |
Type |
Conference Article |
| Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Behavioral research; Disaster prevention; Disasters; Human resource management; Information systems; Risk management; Simulators; Improvisation; Incident command systems; Performance assessment; Psychology; Simulation; Intelligent control |
| Abstract |
This study attempted to evaluate the utility of the Incident Command System (ICS) in varying disaster contexts. ICS is mandated in the United States and practitioners assert that it is an effective organizing system for emergency management. However, researchers contend that the utility of ICS is conflated with inter-team familiarity gained during ICS exercises. A military team-in-the-loop simulator was customized to represent the problems, resources, and command structures found in civilian led disaster management teams. A modified single case design drawn from behavioral psychology was used to explore possible casual relationships between changes team heterogeneity and performance. The design also allowed for the evaluation of improvisation on performance. Further, psychological factors that may underpin improvisation were explored. In addition to some preliminary empirical findings, the successes and difficulties in adapting the DDD simulator are briefly discussed as part of an effort to achieved greater interdisciplinary integration. |
| Address |
Pacific Graduate School of Psychology, United States; Quimba Software, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
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Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
|
| Track |
Research Methods |
Expedition |
|
Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
506 |
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| Author |
Claudia Müller; Volkmar Pipek |
| Title |
Socio-spatial implications of converging physical and digital infrastructures for crisis management: Ethnography of two service technician working environments of a power provider company |
Type |
Conference Article |
| Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Risk management; Rural areas; Crisis management; Digital infrastructures; Electricity infrastructure; Ethnography; Power infrastructures; Service work; Socio-spatial bound knowledge; Technology development; Information systems |
| Abstract |
The basis of this article is an ethnographical study conducted in a German electricity provider company. The energy supply sector is an important domain in the field of emergency management research since electricity providers maintain an important infrastructure in various crisis scenarios. There exist many dependencies and interrelations between power infrastructure providers and authorities and corporations in cases of emergency. The maintenance workers of electricity infrastructures deal on a daily basis with problems that may emerge into a crisis on a larger scale. Our paper focuses this special division of the company – service workers in two different regions, one department located in a major German city and the other in a rural area. The categories of convergence of physical and electronical working appliances and infrastructures and socio-spatially bound knowledge serve to understand and analyse the work practices of the service workers as preliminary investigations to system development. Within these categories we also comment on the methodological implications for ethnographic analysis and technology development processes. |
| Address |
CSCW in Organisations, Institute for Information Systems, Hölderlinstr. 3, 57068 Siegen, Germany |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
|
| Track |
Research Methods |
Expedition |
|
Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
794 |
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| Author |
Ulrica Pettersson |
| Title |
Sharing knowledge: How to highlight proven experience in the swedish Armed Forces |
Type |
Conference Article |
| Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Hardware; Experience; Knowledge reuse; Knowledge-sharing; Proven experience; Swedish armed forces; Information systems |
| Abstract |
Working with the reuse of knowledge is a widespread effort in many organizations, a common approach being to collect and make use of experience. In the Swedish Armed Forces (SwAF), this activity is not handled in an organized way, as a methodological and systematic approach to handling experience, transforming experience into Proven experience and finally reusing it in the organization is lacking. This paper is concerned with practitioners' efforts to share and reuse knowledge for the purpose of improving their professional competence. The aim is to develop and provide a method for transforming experience into Proven experience. A solution to this complicated problem could reduce repetition of mistakes and facilitate for of high-quality Proven experience, not just in SwAF but also in other organizations. |
| Address |
Swedish National Defence College, Linköpings University, Sweden |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
|
| Track |
Research Methods |
Expedition |
|
Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
842 |
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| Author |
Raj Prasanna; Lili Yang; Malcolm King |
| Title |
GDIA: A cognitive task analysis protocol to capture the information requirements of emergency first responders |
Type |
Conference Article |
| Year |
2009 |
Publication |
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives |
Abbreviated Journal |
ISCRAM 2009 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Information systems; Job analysis; Cognitive task analysis; Cta; Development and applications; Emergency response; Fire and rescue services; First responders; Gdia; Information requirement; Emergency services |
| Abstract |
As a partial requirement of the development of an information system for the UK fire and rescue services, this paper describes the development and application of a protocol capable of capturing the information requirements of fire and rescue first responders. After evaluating the existing techniques commonly used in difficult decision-making environments, a Goal Directed Information Analysis (GDIA) protocol is proposed. The clearly defined, repeatable steps of GDIA make it a requirements-gathering protocol which can be easily administered by an investigator without any prior knowledge or experience of the tool. This makes GDIA one of the very few information requirements-gathering protocols capable of capturing the requirements of the emergency-related domains. |
| Address |
Business School, Loughborough University, United Kingdom |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Gothenburg |
Editor |
J. Landgren, S. Jul |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9789163347153 |
Medium |
|
| Track |
Research Methods |
Expedition |
|
Conference |
6th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
855 |
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