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Author G.P. Jayasiri; Raj Prasanna
Title Citizen Science for supporting Disaster Management Institutions in Sri Lanka Type Conference Article
Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 77-88
Keywords Citizen Science; Disaster Management; Crowdsourcing
Abstract During 2016, 2017 and 2018, the country witnessed extreme rains which triggered flooding in several urban areas. The number of affected people by the 2018 floods was around 150,000 which shows a significant decrease compared to the events in 2016 and 2017. Several institutions provided their support via funding, relief, and rehabilitation mechanisms during these consecutive disasters. However, there are provisions which can further improve the performance of Disaster Management activities. Given this context, this study is carried out to investigate the application of citizen science concepts in several phases of Disaster Management in Sri Lanka. A scoping review supported by three case studies of floods was considered during the analysis. Limited participation of grass root level communities in decision-making and disaster planning, and issues related to data management are some of the main challenges identified in this study. Participatory mapping, Co-Design Projects, hackathons, and crowdfunding are some of the observed citizen science concepts which can be used to address the challenges and strengthen the Disaster Management activities in Sri Lanka. Further studies including interviews and questionnaire surveys were recommended to justify the findings.
Address General Sir John Kotelawala Defence University; Massey University
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Open Track Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2482
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Author Vivek Velivela; Chahat Raj; Muhammad Salman Tiwana; Raj Prasanna; Mahendra Samarawickrama; Mukesh Prasad
Title The Effectiveness of Social Media Engagement Strategy on Disaster Fundraising Type Conference Article
Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 228-239
Keywords Social Media; Disaster Donations; Disasters; Facebook; Donor Advocacy
Abstract Social media has been a powerful tool and integral part of communication, especially during natural disasters. Social media platforms help nonprofits in effective disaster management by disseminating crucial information to various communities at the earliest. Besides spreading information to every corner of the world, various platforms incorporate many features that give access to host online fundraising events, process online donations, etc. The current literature lacks the theoretical structure investigating the correlation between social media engagement and crisis management. Large nonprofit organisations like the Australian Red Cross have upscaled their operations to help nearly 6,000 bushfire survivors through various grants and helped 21,563 people with psychological support and other assistance through their recovery program (Australian Red Cross, 2021). This paper considers the case of bushfires in Australia 2019-2020 to inspect the role of social media in escalating fundraising via analysing the donation data of the Australian Red Cross from October 2019 – March 2020 and analysing the level of public interaction with their Facebook page and its content in the same period.
Address University of Technology Sydney; University of Technology Sydney; University of Technology Sydney; Massey University; Australian Red Cross; University of Technology Sydney
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Open Track Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2496
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Author Henke, S.; Widera, A.; Hellingrath, B.
Title Evaluation-driven Disaster Management Exercises: A Collaborative Toolkit Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 989-999
Keywords Disaster Management Exercise; Evaluation; Learning; Collaboration
Abstract Disaster management exercises are a core component of humanitarian organizations’ preparedness strategies. They entail diverse purposes, from training capabilities of participants to testing response plans to enhancing collaboration between organizations and many more. However, it is uncertain how much exercises contribute to preparedness. Rigorous evaluation is needed to exploit learning opportunities of an exercise. Therefore, exercises must target evaluable objectives, which is complicated by the socio-technical openness of the exercise system, the heterogeneity of organizational needs, and the scarcity of resources. Many different tools aim to support evaluation but are limited to specific use cases, resulting in a fragmented overview for practitioners. Due to the excessive effort involved, practitioners often consider exercise evaluation to be of secondary importance. This study thus proposes the conceptual design of a combined toolkit that supports the practitioners in a more rigorous but resource-efficient evaluation to make disaster management exercises more evaluation-driven.
Address Chair of Information Systems and Supply Chain Management, University of Münster; Chair of Information Systems and Supply Chain Management, University of Münster; Chair of Information Systems and Supply Chain Management, University of Münster
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/PSIX3279 Approved no
Call Number ISCRAM @ idladmin @ Serial 2582
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Author Gonzalez, J.J.; Eden, C.
Title Devising Mitigation Strategies With Stakeholders Against Systemic Risks in a Pandemic Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1000-1013
Keywords Systemic Risk, Cascading Effects; Participatory Modelling; Strategy Mapping; Vicious Cycles; Risk System Analysis; Risk Mitigation.
Abstract Understanding and managing systemic risk has huge importance for disaster risk reduction in our globally connected world. The COVID-19 pandemic is a prominent case for the global impact of systemic risk. Did so the added urgency of the pandemic systemic risk trigger such paradigm shift? The use of qualitative modelling of systemic risk has progressed the field, particularly when policy makers need support urgently and want to utilize a range of interdisciplinary expertise. We have extended to disaster risk reduction a method for causal mapping for problem solving and strategy development targeting complex project management. Our approach delivers useful, useable, and used mitigation to systemic risk in a pandemic using participatory modelling with practitioners, domain experts and power-brokers.
Address Department of ICT, Faculty of Engineering and Science, Centre for Integrated Emergency Management (CIEM), University of Agder; Strathclyde Business School
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/ALXR6340 Approved no
Call Number ISCRAM @ idladmin @ Serial 2583
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Author LaLone, N.; Natta, J.V.; Cormier, M.V.; Fraune, M.R.; Hamilton, B.; Dugas, P.O.T.; Alharthi, S.A.; Zemedie, M.
Title Flying SD Cards, Aerial Repeaters, & Homebrew Apps: Emergent Use of Technologies for Collaboration in Search and Rescue Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1014-1032
Keywords Search and Rescue; Information Communication Technology; Creativity.
Abstract Search and rescue (SAR) teams are the first to respond to emergencies. This could include finding lost hikers, shoring buildings, or aiding people post-disaster. SAR combines orienteering, engineering, field medicine, and communication. Technology use in SAR has been changing with the proliferation of information communication technologies; so, we ask, how are established and emerging technologies used in SAR? Understanding how responders are adopting and adapting these technologies during SAR missions can inform future design and improve outcomes for SAR teams. We interviewed SAR volunteers to contextualize their experiences with technology and triangulated with additional questionnaire data. We discuss how technology use in SAR requires an intersection of expert knowledge and creative problem solving to overcome challenges in the field. This research contributes an understanding of the constraints on and implications for future SAR technologies and SAR operators’ creativity in emergent situations.
Address University of Nebraska Omaha; New Mexico State University;Intergroup Human-Robot Interaction Lab Department of Psychology New Mexico State University; University of Jeddah
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/AFCN6031 Approved no
Call Number ISCRAM @ idladmin @ Serial 2584
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Author Dunn, M.M.
Title Aphorme: An Intralingual Translation Tool for Emergency Management and Disaster Response Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1033-1041
Keywords Crisis Communication; Intralingual Translation; Humanitarian Technologies; Disaster Response Tools; Linguistic Vulnerability
Abstract While multilingual translation needs (from one or more language(s) to one or more others) in disaster events are a “perennial issue” among responders in crisis-affected communities (Crowley & Chan, 2011) and calls are being made to consider the access to (and translation of) information during crisis a human right (Greenwood et al., 2017), the literature that deals with intralingual translation in disaster is limited in places where it should thrive, such as crisis communication, translation studies, and rhetoric. Intralingual translation is of increasing relevance in disaster not only because of potential variability in literacy levels among those affected (O’Brien, 2020) but because responding to/planning for disaster requires an understanding of the ‘operational’ terms used (but not always shared) by other responding agencies in the field. This paper calls for increased attention to intralingual translation needs in disaster and introduces a translation technology (“Aphorme”) designed to mitigate those needs.
Address St. John’s University
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/DMPF5111 Approved no
Call Number ISCRAM @ idladmin @ Serial 2585
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Author Kuntke, F.; Bektas, M.; Buhleier, L.; Pohl, E.; Schiller, R.; Reuter, C.
Title How Would Emergency Communication Based On LoRaWAN Perform? Empirical Findings of Signal Propagation in Rural Areas Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1042-1050
Keywords LoRaWAN; Emergency Communication; Range Test; Empirical Evaluation; Dataset
Abstract Low Power Wide Area Network (LPWAN) technologies are typically promoted for Internet-of-Things (IoT) applications, but are also of interest for emergency communications systems when regular fixed and mobile networks break down. Although LoRaWAN is a frequently used representative here, there are sometimes large differences between the proposed range and the results of some practical evaluations. Since previous work has focused on urban environments or has conducted simulations, this work aims to gather concrete knowledge on the transmission characteristics in rural environments. Extensive field studies with varying geographic conditions and comparative tests in urban environments were performed using two different hardware implementations. Overall, it was found that the collected values in rural areas are significantly lower than the theoretical values. Nevertheless, the results certify that LoRaWAN technology has a high range that cannot be achieved with other common technologies for emergency communications.
Address Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/QBHV2089 Approved no
Call Number ISCRAM @ idladmin @ Serial 2586
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Author Borglund, E., A.M.; Hansson, J.
Title Active shooter events, a challenge Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1051-1058
Keywords Active Shooter Event; Police Tactics; Police Interventions; Lifesaving
Abstract An active shooter event is one of the most complicated situations a police officer could face. Today the standard procedure for an active shooter event is to enter the scene and try to prevent casualties. This involves taking great risks and puts the police officers in a situation they have not been trained for. This is a work in progress paper where the long-term goal is to develop modern technology that could increase the chance of saving lives and decrease the risk of being injured or killed during an active shooter event. Six active shooter event exercises taking place in Sweden have been studied using an ethnographic field study approach. Four themes have been identified where we argue that technology could enhance the police mission: A) Situational awareness; B) Decision making/prioritization; C) Localization of both sound and people; D) Decreasing time of intervention.
Address Police education Umeå University, Mid Sweden University; Police education Umeå University
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/IWSL4613 Approved no
Call Number ISCRAM @ idladmin @ Serial 2587
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Author Carsí, J.A.; Canós, J.H.; Penadés, M.ª C.; Sánchez-Díaz, J.; Borges, M.R.S.
Title Towards a Generic Metamodel for Urban Resilience Assessment Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1059-1068
Keywords Urban Resilience; City Resilience; Metamodel; Semantic Interoperability
Abstract The proliferation of natural and artificial disasters in the last decades has made urban resilience enforcement a strategic goal of city governments worldwide and a hot research topic for academics and practitioners. Consequently, several urban resilience assessment and improvement frameworks have been proposed. Some frameworks have associated operational tools, but these systems are not interoperable with other frameworks' utilities, forcing cities to use different tools for evaluating various aspects of resilience. Since data must be converted manually from one tool to another, the conversion may be error-prone and tedious. In this paper, we report the steps toward defining an urban resilience metamodel that intends to be at the core of a multi-framework urban resilience management portal. Our goal is to provide city administrators with a single operational tool able to evaluate resilience according to different frameworks, thanks to the definition of semantic interoperability mechanisms between the frameworks and the metamodel
Address IUMTI – Universitat Politècnica de València; IUMTI – Universitat Politècnica de València; IUMTI – Universitat Politècnica de València; IUMTI – Universitat Politècnica de València
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/UPWR1542 Approved no
Call Number ISCRAM @ idladmin @ Serial 2588
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Author Jelle Groenendaal; Ira Helsloot; Christian Reuter
Title Towards More Insight into Cyber Incident Response Decision Making and its Implications for Cyber Crisis Management Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 1025-1036
Keywords Cyber Incident Response; Cyber Crisis Management; Naturalistic Decision-making
Abstract Organizations affected by a cyber-attack usually rely on external Cyber Incident Response (CIR) consultants to conduct investigations and mitigate the impact. These CIR consultants need to make critical decisions that could have major impact on their clients. This preliminary investigation aims to get a better understanding of CIR decision -making and answers the following questions: (1.) To what extent do experienced CIR consultants use a Recognition-Primed Decision (RPD) Making strategy during their work? (2.) What are the implications for cyber crisis management as well as for training and decision -making? To answer these questions, we conducted a literature review and interviewed six experienced CIR consultants using the Critical Decision Method. Our analysis reveals that CIR consultants recognize situations based on past experiences and apply a course of action that has worked effectively in the past. This course of action is mainly aimed at collecting and evaluating more data. This finding differs from other operational domains, such as the military and fire department, where recognition is usually followed immediately by action. For cyber crisis management, this means that crisis management teams should decide to what extent and in what ways they want to mitigate the risk of responding belatedly to cyber events, which could potentially lead to unnecessary data theft and sustained business disruption. Another implication is that crisis management teams should consider whether additional forensic investigations outweigh the expected benefits throughout the response process. For instance, if the likely entry-point of the attacker has been discovered, how much effort should be devoted to exclude other potential entry-points. Reflecting on the status-quo, several implications for training and decision making are provided.
Address Crisislab, The Netherlands; Science and Technology for Peace and Security (PEASEC), TU Darmstadt
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Open Track Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2468
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Author Erik Borglund; Jonas Hansson
Title Tactical Police Interventions: Design Challenges for Situational Awareness Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 1037-1047
Keywords Police; Police tactics; Situational Awareness; Tactical Intervention
Abstract Police officers’ situational awareness during tactical intervention can be crucial for how they act and whether they use the correct level of force in extreme situations. This paper presents preliminary findings in ongoing research focusing on police tactical interventions and situational awareness. Twenty-one police officers were interviewed, and a video sequence of a shorter car chase was used to set the scene in the interviews. The interviewed police officers described their tactical decisions applying the standardized tactical approach applied in the Swedish police. In the analysis, a focus on how situational awareness is gained and how situational awareness is affected by tactical decisions is presented. The study indicates that the situational awareness process begins before the actual intervention (pre-intervention phase). During the actual intervention, situational awareness is very complex. Technology supporting police officers’ cognition, as well as management and control of one or many risk areas, is identified.
Address Mid Sweden University & Umeå University, Police education; Umeå University, Police education
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Open Track Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2469
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Author Amanda Hughes; Keri Stephens; Steve Peterson; Hemant Purohit; Anastazja G. Harris; Yasas Senarath; S. Ashley Jarvis; Carolyn E. Montagnolo; Karim Nader
Title Human-AI Teaming for COVID-19 Response: A Practice & Research Collaboration Case Study Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 1048-1057
Keywords Research; practice; crisis informatics; digital volunteers
Abstract Practice and research collaborations in the disaster domain have the potential to improve emergency management practices while also advancing disaster science theory. However, they also pose challenges as practitioners and researchers each have their own culture, history, values, incentives, and processes that do not always facilitate collaboration. In this paper, we reflect on a 6-month practice and research collaboration, where researchers and practitioners worked together to craft a social media monitoring system for emergency managers in response to the COVID-19 pandemic. The challenges we encountered in this project fall into two broad categories, job-related and timescale challenges. Using prior research on team science as a guide, we discuss several challenges we encountered in these two categories and show how our team sought to overcome them. We conclude with a set of best practices for improving practice and research collaborations.
Address Brigham Young University; University of Texas – Austin; National Institutes of Health; George Mason University
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Open Track Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2470
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Author Daniel Lichte; Dustin Witte; Kai-Dietrich Wolf
Title Comprehensive Security Hazard Analysis for Transmission Systems Type Conference Article
Year (down) 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 1145-1153
Keywords Physical Security; Energy Transmission Systems; Scenario Analysis; Threat Analysis; Risk Assessment
Abstract Critical energy infrastructures are more and more focused upon by politics and society. Modern society depends on these structures, since they enable the steady support of electricity and other types of energy. Deliberately precipitated hazards of certain critical parts of electrical transmission systems (ETS) can lead to catastrophic consequences. Therefore, the analysis of feasible security hazards and resulting consequences for the operation of transmission systems are a concern to transmission system operators (TSO). Alas, there is no common method available that comprehensively identifies these feasible security related scenarios and classifies them according to their overall criticality for the safe operation of the ETS. To tackle this challenge, we propose a comprehensive, yet easy-to-apply method to systematically identify and assess the criticality of security threat scenarios. It is conducted in four steps and consists of a matrix based consistency check of threat scenarios in a defined solution space and a convenient semi-quantitative assessment of a risk factor for the ETS. The approach is illustrated by the simplified generic example of an EETS.
Address German Aerospace Center; University of Wuppertal; University of Wuppertal
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-104 ISBN 2411-3490 Medium
Track Open Track Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes daniel.lichte@dlr.de Approved no
Call Number Serial 2305
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Author Cecilia Hammar Wijkmark; Ilona Heldal
Title Virtual and Live Simulation-Based Training for Incident Commanders Type Conference Article
Year (down) 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 1154-1162
Keywords Virtual Simulation; Simulation; Serious Games; Training; Live Training; Cost and Benefit; Use; Usability; Incident Command
Abstract Computer and virtual simulation-based training (CST) offer several benefits for emergency response and management preparedness. However, organizations responsible for training are often hesitant to use CST, based on cost and perceived lack of benefit when compared to live simulation training (LST). This paper investigates how CST can complement LST, and how it contributes to achieving the necessary learning objectives for level one fire and rescue service incident commanders (ICs). Data and examples come from an experimental study with students from different fire and rescue services trained in the role of the IC in LST and CST, in a similar scenario. Results show the cost and benefits of the CST implementation based on evaluations from learners, instructors and responsible managers. Participants had a positive attitude towards using virtual simulations, but the results also point to barriers regarding the suitable design of learning scenarios and implementation.
Address Western Norway University of Applied Sciences; Western Norway University of Applied Sciences
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-105 ISBN 2411-3491 Medium
Track Open Track Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes Cecilia.hammar.wijkmark@hvl.no Approved no
Call Number Serial 2306
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Author Erion Elmasllari
Title Design and development methods for improving acceptance of IT among emergency responders Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Acceptance of ICT, Methodology, User Centered Design, UCD
Abstract Various sources report a low adoption of IT-based tools in emergency response, as well as a negative attitude of

responders to such tools. The responders? needs, simply put, are not met by the IT-based tools offered to them.

Observing this situation through a user-centered design lens, we note that such problems typically stem from

insufficient or erroneous context analysis. The deficiencies become even more pronounced when considering that

emergency response represents a complex, adaptive socio-technical system. We also note that the appropriate

methodology for designing ER systems is rarely discussed in literature and in research papers. To fill that void, the

present paper discusses a minimal set of techniques that, both in our experience and according to state of the art

practice, can guide developers towards positively-accepted IT systems for emergency response.
Address Fraunhofer FIT, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1851
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Author Rajius Idzalika; Yulistina Riyadi; Imaduddin Amin; George Hodge; Jong Gun Lee
Title Understanding Aggregate Human Behaviour Changes in Response to a Natural Disaster in Vanuatu via Mobile Network Data Analysis Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Vanuatu, mobile network data, humanitarian, disaster impact, tropical cyclones.
Abstract This paper presents a use case of mobile network data as a new source of insight for humanitarian action. Based on analysis covering the Republic of Vanuatu, we identify aggregate behavioral patterns indicating short term and medium term behavior changes as a result of a tropical cyclone, which could contribute to our understanding of the resilience of communities to natural hazards. We also find interesting behavioral insights on how the human movement network is impacted by a cyclone. Due to the detail and tractability of the data set, insights on preparation, displacement, damage and resilience could enable more agile and adaptive responses by public institutions and other actors to humanitarian emergencies. Considering the array of natural hazards that the South Pacific region faces on an annual basis, this use case contributes more evidence in favor of using anonymized mobile network data to inform humanitarian action.
Address Pulse Lab Jakarta, Indonesia
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1864
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Author Katelynn Amaris Kapalo; Pamela Wisniewski; Joseph J. LaViola Jr.
Title First In, Left Out : Current Technological Limitations from the Perspective of Fire Engine Companies Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Fire service, case study, sociotechnical analysis, work analysis, information systems
Abstract The cognitive demands and skills required of a fire engine company when assessing the scene of an incident and

the systems they use to manage this information are a matter of life or death. We conducted a case study with an

entire fire battalion in Florida (35 firefighters at varying levels of command) to assess their routine technology

needs. Using a cognitive work analysis approach, we found that the firefighters in our study relied on mission

critical systems that often failed, as well as disparate secondary systems that lacked integration. Capability gaps

and inaccessible data also increased the likelihood of errors, creating frustration in the systems that both helped

and hindered these firefighters in their daily job tasks. We describe what firefighters need from technology in its

present state and we outline usability issues for technology designers and practitioners to leverage in the design

of future systems.
Address University of Central Florida, United States of America
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1895
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Author Jo Erskine Hannay; Yelte Kikke
Title Structured crisis training with mixed reality simulations Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Exercise management, Mixed reality, Simulation, Deliberate practice, ADL, MSaaS, C2Sim, ExConSim, ExManSim
Abstract We argue that current technology for crisis training does not explicitly cater well enough for managing training

objectives and skill building metrics throughout the lifespan of training. We suggest how successful crisis training

may be enabled by interoperating next-generation exercise management tools with mixed-reality simulations. We

propose an architecture consisting of (1) a front-end in which training objectives, essential skills, corresponding

events and metrics can be declared, (2) a back-end consisting of simulations that implement the events and metrics

and (3) a middleware which transfers information between the front-end and back-end to enable semi-automatic

composition of the simulations and performance analysis. The purpose of this architecture is to facilitate learning

through the principles of deliberate practice. We indicate where emerging technologies are necessary to achieve this.
Address Univeristy of Oslo, Norway
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1896
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Author Kevin Wesendrup; Nicola Rupp; Adam Widera; Bernd Hellingrath
Title Challenges and Trends of Data Management for Firefighting in Germany and the Netherlands Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Data management, challenges, trends, firefighting
Abstract For successful firefighting, information is key. In this work, a general overview of the current challenges and

trends of data management for firefighting in Germany and the Netherlands are examined. This was accomplished

by conducting a literature review to find out the current state-of-the-art in research. The results of the literature

review are then compared with expert sentiments and gaps between research and practice are revealed. Through

the review, six challenge categories are identified: cartographic data harmonization, IS standardization,

information gathering from unstructured data, canonical bodies of knowledge, and data-driven firefighting

support. The challenges and trends are discussed in the context of Germany and the Netherlands and significant

differences are presented. Lastly, the gaps between research and practice are thoroughly analyzed and potentials

for future work revealed.
Address University of Münster, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1902
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Author Xiaodan Yu; Deepak Khazanchi
Title The Influence of Swift Trust on Virtual Team's Sensemaking in Crisis: A Research Model Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Virtual teams, crisis, sensemaking theory, swift trust, team performance.
Abstract Virtual teams are an important form of collaboration, especially in the context of transboundary crises. Achieving

team effectiveness through good sensemaking is key to virtual teams? success in responding to crisis. However,

there is still a lack of understanding about the relationship of this sensemaking in a virtual team during crisis to

the virtual team?s development of swift trust. Adapting from a model of sensemaking, in this paper, we propose a

research model to describe the relationships among swift trust, sensemaking and virtual team performance in the

context of virtual teams during crisis.
Address University of Nebraska Omaha, USA;Center for Integrated Emergency management (CIEM), University of Agder, Norway;University of International Business & Economics, Beijing, China
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1903
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Author Kathleen Ann Moore
Title Dark Web, Black Markets: The Utility of Dark in Disaster Recovery Research Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Deep Web, Dark Web, Surface Web, Black Markets, Crisis Response, Crisis Management
Abstract Black markets that develop after disaster events have potential to disrupt recovery efforts, and the Dark Web is the perfect facilitator of these markets. Lack of knowledge about the Dark Web: how to access it, how to safely, efficiently navigate the space, and prevailing myths about its dangers likely lead to this deficiency of research. To date, this area is a critically unexplored area of the Internet in the crisis research literature. This work examines this area of the Internet for utility and insight relevant to crisis managers. A pilot study on Puerto Rico in the months following Hurricane Maria reveals possible indicators of the development of black markets for prescription drugs, food, and water, which can impact long-term recovery and reconstruction efforts when these items are diverted from legal supply chains. As more people adopt this hidden part of the Internet, researchers and managers must do more to pay attention to activities that occur in this space.
Address James Madison University, United States of America
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1918
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Author Robin Batard; Aurélie Montarnal; Frédérick Benaben; Caroline Rizza; Christophe Prieur; Andrea Tapia
Title Integrating citizen initiatives in a technological platform for collaborative crisis management Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Citizens, Volunteers, Integration, IT Solution
Abstract Although they can make a significant contribution to crisis response and management, citizens tend to be underestimated and under-integrated by official crisis responders. There is a necessity to take citizen contribution into crisis management tools, both for the information they can provide (information-focused volunteers) and the actions they can carry out (action-focused volunteers). Therefore, professionals need to be aware of the diverse ways citizens can help them to manage a critical situation: obviously by improving the situational awareness, but also by spontaneously performing tasks to meet specific needs on the ground.

After presenting the RIO-Suite software, a crisis management tool based on collaboration of stakeholders, this paper suggests ideas about how to make the most of action-focused volunteers to improve the orchestration of the crisis response. Given a volunteer action, four possible decision types are identified: Ignore, Stop, Consider and Support, and their consequences on 1) the crisis response and 2) the collaboration process are presented.
Address Telecom ParisTech;IMT Mines Albi;The Pennsylvania State University
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1993
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Author Bjørn Erik Munkvold; Jaziar Radianti; Jan Ketil Rød; Tomasz Opach; Mikael Snaprud; Sofie Pilemalm; Deborah Bunker
Title Sharing Incident and Threat Information for Common Situational Understanding Type Conference Article
Year (down) 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Common operational picture, situational awareness, collaboration support, geographic information systems, terminology harmonisation
Abstract This paper presents the INSITU research project initiated to provide a systematic approach for effective sharing, integration and use of information from different sources, to establish a common operational picture (COP) and shared situational understanding among multiple actors in emergency response. The solution developed will provide an interactive map display, integrating harmonisation of terminology and collaboration support for information sharing and synthesis. The enhanced COP will also support evaluation and learning from exercises and incidents. The project involves close collaboration with emergency management stakeholders in Norway, for requirements analysis, participatory design, and validation of project deliverables. The research will improve information sharing and decision support in emergency operations centres, which will contribute to improve societal resilience through more effective response capability.
Address CIEM, University of Agder;Norwegian University of Science and Technology;Tingtun AS;CARER, Linköping University;University of Sydney
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T15- Open Track Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1994
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Author Jaziar Radianti; Santiago Gil Martinez; Bjørn Erik Munkvold; Morgan Konnestad
Title Co-Designing a Virtual Training Tool for Emergency Management Type Conference Article
Year (down) 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 960-970
Keywords Emergency management, co-design, training tool planning, extreme weather
Abstract Responders and decision makers can be trained through simulation tools where participants learn how to deal with an ongoing crisis and make decisions through a realistic, simulated environment using a game or gamification approach. Training through a simulated, virtual crisis tool would be a more affordable way of conducting a drill, as a supplement to field drills. In this paper, we describe the requirements' elicitation process for co-design of a virtual training tool for emergency management. The cooperative design process included researchers and end-users together to generate potential solutions for a defined problem. The elicitation process involved brain-storming, interviews and a workshop together with representatives from emergency stakeholders. A systematic qualitative data analysis was conducted. The paper reports our analysis results which serve as a basis for further development of an emergency management virtual training tool using an extreme weather scenario.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Open Track Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2168
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Author Ahmed S. Khalaf; Poom Pianpak; Sultan A. Alharthi; Zahra NaminiMianji; Ruth Torres; Son Tran; Igor Dolgov; Zachary O. Toups
Title An Architecture for Simulating Drones in Mixed Reality Games to Explore Future Search and Rescue Scenarios Type Conference Article
Year (down) 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 971-982
Keywords Mixed Reality, Drones, Simulations, Disaster Response, Search and Rescue
Abstract The proliferation of unmanned aerial systems (i.e., drones) can provide great value to the future of search and rescue. However, with the increase adoption of such systems, issues around hybrid human-drone team coordination and planning will arise. To address these early challenges, we provide insights into the development of testbeds in the form of mixed reality games with simulated drones. This research presents an architecture to address challenges and opportunities in using drones for search and rescue. On this architecture, we develop a mixed reality game in which human players engage with the physical world and with gameplay that is purely virtual. We expect the architecture to be useful to a range of researchers an practitioners, forming the basis for investigating and training within this unique, new domain.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Open Track Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2169
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