| |
Records |
Links |
|
Author |
Gerd Van Den Eede; Bartel A. Van De Walle |
|
| |
Title |
Operational risk in incident management: A cross-fertilisation between ISCRAM and IT governance |
Type |
Conference Article |
| |
Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
|
| |
Volume |
|
Issue |
|
Pages |
53-60 |
|
| |
Keywords |
Artificial intelligence; Decision support systems; Group theory; Information systems; Knowledge management; Mapping; Cognitive mapping; Financial institution; Incident Management; Iscram; IT governance; Learning organisation; Normal Accidents Theory; Operational risks; Reliability theory |
|
| |
Abstract |
The objectives of the research reported by the authors in this paper are threefold. First, the authors want to fine-tune the rresearch methodology on risk identification based on cognitive mapping techniques and group decision support systems (GDSS) developed earlier (Rutkowski et al., 2005). Second, the authors want to determine how High Reliability Theory (HRT) – through the characteristics of High Reliability Organisations (HROs) – can be applied in the particular organisational context of an important economic sector like banking. Third, the authors want to inquire into how Information Systems for Crisis Response and Management can benefit from experiences gained in a mainstream context. More specifically, the use of the Information Technology Infrastructure Library (ITIL) methodology will be explored from the perspective of Incident Management as a sub-process of ICT management. |
|
| |
Address |
Vlekho Business School, Belgium; Tilburg University, Netherlands |
|
| |
Corporate Author |
|
Thesis |
|
|
| |
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
|
| |
Language |
English |
Summary Language |
English |
Original Title |
|
|
| |
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
| |
Series Volume |
|
Series Issue |
|
Edition |
|
|
| |
ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
|
| |
Track |
KNOWLEDGE MANAGEMENT |
Expedition |
|
Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
| |
Notes |
|
Approved |
no |
|
| |
Call Number |
|
Serial |
228 |
|
| Share this record to Facebook |
| |
|
| |
|
Author |
Marcus Vogt; Kieth Hales; Dieter Hertweck |
|
| |
Title |
Optimizing ICT portfolios in emergency management: A modular alignment approach |
Type |
Conference Article |
| |
Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
|
| |
Volume |
|
Issue |
|
Pages |
|
|
| |
Keywords |
Civil defense; Disasters; Financial data processing; Information systems; Investments; Oil spills; Risk management; Emergency management; Information and Communication Technologies; IT governance; Large-scale emergency; Organizational collaboration; Portfolio managements; Strategic alignment; Value estimation; Human resource management |
|
| |
Abstract |
Today's society is exposed to an increasing number of disasters and large scale emergencies (e.g. earthquake in Haiti, global swine flu, or manmade disasters like the oil spill in the Gulf of Mexico). Information and communication technology (ICT) can help to prevent and mitigate the effects of threatening situations if applied appropriately. In industry ICT governance methods and portfolio management techniques have become important tools to successfully align ICT with business goals. However, the domain of emergency management (EM) has to deal with unpredictable situations, multi organizational collaborations and ad-hoc teams, conditions which make conventional existing methods less useful. Based on a qualitative analysis of several European and Australian EM organizations and government agencies this paper discusses a modular approach to optimize ICT portfolios in Emergency Management organizations in order to achieve strategic ICT alignment. |
|
| |
Address |
Bond University, Australia; Heilbronn University, Germany |
|
| |
Corporate Author |
|
Thesis |
|
|
| |
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
|
| |
Language |
English |
Summary Language |
English |
Original Title |
|
|
| |
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
| |
Series Volume |
|
Series Issue |
|
Edition |
|
|
| |
ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
|
|
| |
Track |
Planning and Foresight |
Expedition |
|
Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
| |
Notes |
|
Approved |
no |
|
| |
Call Number |
|
Serial |
1052 |
|
| Share this record to Facebook |
