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Author (up) Richard Arias-Hernandez; Brian Fisher
Title An interaction approach to enhance situational awareness and the production of anticipatory actions in emergency operation centers Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 488-496
Keywords Alignment; Risk management; Anticipation; Emergency operation centers; Human-centered designs; Interaction design; Joint actions; Situational awareness; Design
Abstract Recent findings from fieldwork conducted at emergency operation centers (EOC) suggest that currently deployed emergency management information systems (EMIS) are not supporting properly the anticipation of individual actions in cooperative work. We present these findings in this paper and introduce joint action theory as an interaction approach to design technologies that explicitly provide for this kind of support. Our main arguments are: (1) contemporary EMIS are affecting negatively cooperative work at EOCs due to their lack of support for the anticipation of individual actions; (2) Available theory that emphasizes the role of anticipation on cooperative work is not impacting on the design of EMIS due to misalignments between the theory and contemporary situations; (3) Joint action theory provides an alternative framework to correct these misalignments; and (4) Joint action theory provides designers of EMIS with guides for an interaction design that supports anticipatory actions in EOCs.
Address Simon Fraser University, Canada
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 271
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Author (up) Teresa Onorati; Alessio Malizia; Paloma Díaz; Ignacio Aedo
Title Interaction design for web emergency management information systems Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Decision support systems; Disasters; Life cycle; Risk management; Decision supports; Design Methodology; Design Principles; Emergency management; Information interaction; Interaction design; Interaction points; Interactive properties; Information management
Abstract The interaction design for web emergency management information systems (WEMIS) is an important aspect to keep in mind due to the criticality of the domain: decision making, updating available resources, defining a task list, trusting in proposed information. A common interaction design strategy for WEMIS seems to be needed but currently there are few references in literature. Our aim is to contribute to this lack with a set of interactive principles for WEMIS. From the emergency point of view, existing WEMIS have been analyzed to extract common features and to design interaction principles for emergency. Furthermore, we studied design principles extracted from the Turoff's model relating them to emergency phases and features. In particular, in this paper, we choose to follow the current trend in the definition of emergency life cycles. In our approach, referring to general policies in literature, the emergency management process is divided into two different sub cycles: back-end and front-end. From the interaction point of view, a formalization process based on the interactive PIE model has been defined. The result we propose here is a set of design principles for supporting interactive properties for WEMIS.
Address Departamento de Informática, Universidad Carlos III, Madrid, Spain
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 814
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