Records |
Author |
Keri K. Stephens; Jessica L. Ford |
Title |
Banning mobile devices: Workplace policies that selectively exclude can shape crisis communication |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
279-283 |
Keywords |
Information systems; Management information systems; Mobile devices; Public policy; Risk management; Societies and institutions; Crisis and emergency managements; Crisis communications; Crisis management; Crisis management systems; Digital divide; Digital inequalities; ICTs; Organizational justice; Human resource management |
Abstract |
There is a growing need to understand how mobile devices are used to reach people in a crisis. This study focuses on how work organizations play a gatekeeping role in how their employees receive crisis information. Relying on research in the digital divide and organizational justice, this study compares two different types of organizations and their policies banning or allowing mobile devices at work. Three major themes emerged: having omnipotent supervisors, being powerless workers, and experiencing information holes. These themes highlight the burden placed on organizations to create more inclusive digital policies to ensure that employees do not fall through the net of crisis management systems. Additionally, these findings necessitate new discussions among crisis and emergency management scholars that include the current understanding of the digital divide, specifically as it relates to digital inequality in the workplace. |
Address |
University of Texas at Austin, United States |
Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Ethical, Legal and Social Issues of IT Supported Emergency Response |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
975 |
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Author |
Jonas Landgren |
Title |
Shared use of information technology in emergency response work: Results from a field experiment |
Type |
Conference Article |
Year |
2005 |
Publication |
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2005 |
Volume |
|
Issue |
|
Pages |
35-41 |
Keywords |
Civil defense; Disasters; Information use; Management information systems; Risk management; Emergency management; Emergency response; Field experiment; First responders; Potential conflict; Sense-making theory; Sensemaking; Technology use; Emergency services |
Abstract |
This paper presents results from a field experiment of IT-use in emergency response work of a fire crew. A prototype has been developed to probe for instances of sensemaking supported by IT-use in such work. The findings have been analyzed in relation to research on design of emergency management information systems and sensemaking theory. Key findings from the field experiment suggest that there is a potential conflict between the role-based emergency management information systems and the shared use of information technology of first responders. Further it is advocated that prototypes should be used to explore the extrinsic of the work practice difficult to uncover using only direct-observation or interviews. |
Address |
Viktoria Institute, Sweden |
Corporate Author |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9076971099 |
Medium |
|
Track |
KNOWLEDGE MANAGEMENT |
Expedition |
|
Conference |
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
674 |
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