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Author
Willem J. Muhren
;
Bartel A. Van De Walle
Title
Sensemaking and information management in humanitarian disaster response: Observations from the TRIPLEX exercise
Type
Conference Article
Year
2009
Publication
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives
Abbreviated Journal
ISCRAM 2009
Volume
Issue
Pages
Keywords
Disasters
;
Human resource management
;
Information management
;
Information systems
;
Disaster response
;
Humanitarian assistances
;
Information gathering
;
Information managers
;
Operational activity
;
Participatory observations
;
Sensemaking
;
United Nations
;
Emergency services
Abstract
The United Nations Disaster Assessment and Coordination (UNDAC) system is designed to assist the United Nations in providing information during the first phase of a sudden-onset emergency and in the coordination of incoming international relief at the site of the emergency. In the immediate aftermath of such an emergency, the UNDAC team will set up an On-Site Operations Coordination Centre (OSOCC) from where the operational activities of the humanitarian organizations responding to the emergency are coordinated. Information management is a key aspect in this phase as the information gathering, processing, and disseminating activities will determine the timeliness and appropriateness of the response by the international humanitarian community. Through participatory observation in the international humanitarian “TRIPLEX” exercise we explore how information managers in the OSOCC make sense of the disaster, how the immediate needs are assessed, and discuss how information systems could improve Sensemaking in these activities.
Address
Tilburg University, Netherlands
Corporate Author
Thesis
Publisher
Information Systems for Crisis Response and Management, ISCRAM
Place of Publication
Gothenburg
Editor
J. Landgren, S. Jul
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9789163347153
Medium
Track
Human-Computer Interaction
Expedition
Conference
6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
793
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