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Author |
Sanjay Lama; Sojen Pradhan |
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Title |
ICT usage for the post-disaster recovery in Tourism: A case of Nepal Earthquake |
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Conference Article |
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Year |
2018 |
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Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
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534-543 |
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Keywords |
ICT tools, disaster recovery, tourism, Earthquake, Nepal |
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Abstract |
Nepal is one of the most popular travel destinations because of its natural beauty and Himalayas. Tourism industry contributes significantly to the nation's GDP. However, the 2015 earthquake has created great havoc causing loss of more than 9,000 lives, damaging many buildings including World heritage sites and trekking trails. Despite a substantial amount of foreign aid, overall recovery programs have not been effective. This empirical study focuses on the use of ICT tools for the recovery works in the tourism industry and uses mixed methods engaging tourism associations and organisations. Four 'areas of concerns' regarding ICT use, are identified by using the qualitative analysis and validated through a survey of 198 tourism organisations. The findings show that the earthquake has significantly impacted the industry and the government has not adequately used ICTs in the recovery activities. This study strongly advocates using ICT tools for the post-disaster tourism resilience. |
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University Of Technology Sydney, Faculty of Engineering, School Of Management & Leadership; University Of Technology Sydney, Faculty of Engineering, School Of Management & Leadership |
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Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
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English |
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Enhancing Resilience of Natural, Built, and Socio-economic Environment |
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1680 |
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Author |
Melanie Eckle; Benjamin Herfort; Yingwei Yan; Chiao-Ling Kuo; Alexander Zipf |
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Title |
Towards using Volunteered Geographic Information to monitor post-disaster recovery in tourist destinations |
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Conference Article |
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Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
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1008-1019 |
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OpenStreetMap; Flickr; Disaster; Recovery; Tourism |
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Abstract |
The aftereffects of disaster events are significant in tourist destinations where they do not only lead to destruction and casualties, but also long-lasting economic harms. The public perception causes tourists to refrain from visiting these areas and recovery of the tourist industry, a major economic sector, to become challenging. To improve this situation, current information about the tourist and infrastructure recovery is crucial for a “rebranding”- information that is however time and cost-intensive in acquisition using traditional information sources. An alternative data source that has shown great potential for information gathering in other disaster management phases, which was less considered for disaster recovery purposes, is Volunteered Geographic Information (VGI). Therefore, this paper introduces a VGI-based methodology to address this task. Initial analyses conducted with Flickr data indicate a potential of VGI for recovery monitoring, whereas the analysis of OpenStreetMap data shows, that this form of VGI requires further quality assurance. |
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GIScience Chair, Heidelberg University, Germany |
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Iscram |
Place of Publication |
Albi, France |
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Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
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English |
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English |
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2411-3387 |
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Track |
Response and Recovery |
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14th International Conference on Information Systems for Crisis Response And Management |
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2084 |
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Author |
Sojen Pradhan; Sanjay Lama; Deborah Bunker |
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Title |
ICT Adoption for Tourism Disaster Management: A Systematic Review |
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Conference Article |
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Year |
2023 |
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Proceedings of the ISCRAM Asia Pacific Conference 2022 |
Abbreviated Journal |
Proc. ISCRAM AP 2022 |
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215-227 |
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Keywords |
Tourism; ICT Adoption; Disaster Management; COVID-19 |
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Abstract |
The tourism sector is not new to disruptions from natural disasters or human induced crises and has been recalibrating the way they operate and sustain. The scale and impact of the COVID-19 pandemic has highly impacted global tourism and the economies that rely on tourism. It has brought phenomenal challenges to humankind and many tourism organisations are on the brink of collapse and this will have a cascading effect on countries and their citizens for years to come. This paper presents the systematic literature review on the adoption of ICTs in tourism when preparing for and managing disasters. This review was conducted using the Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) Flow diagram. Out of 585 articles from four databases, 35 peer-reviewed journal and conference articles were included for analysis. Research on potential adoption of ICT and associated tools for tourism disaster management, remains scarce. With the world coming to terms with the “new normal” of social distancing and increased use of ICT tools such as virtual reality, virtual guides, chatbots, social media and contact tracing apps due to pandemic, the investigation of adoption of such tools is long overdue. Within limited empirical studies, this review shows some trends and opportunities for the development of a critical research agenda in this area. Other innovative tools such as AI, GIS, IoTs, and visual story telling have been adopted for managing disasters related to tourism. This research demonstrates the potential adoption of ICT tools for effective disaster management and the subsequent support of global tourism. To counter the catastrophic effect on the tourism industry from COVID-19 pandemic, it is paramount to recognise cultural sensitivities and study how advancement in technology can be harnessed in all contexts. In addition to this, further exploratory research should be conducted to better understand crisis as an opportunity to develop and adopt foundational and critical ICT systems for the tourism industry. |
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University of Technology Sydney, University of Technology Sydney, University of Sydney |
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Massey Unversity |
Place of Publication |
Palmerston North, New Zealand |
Editor |
Thomas J. Huggins, V.L. |
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English |
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ISSN |
2411-3387 |
ISBN |
978-0-473-66845-7 |
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Track |
Logistics and SCs to Support Emergencies |
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ISCRAM @ idladmin @ |
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2495 |
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