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Author | Jean-Luc Wybo | ||||
Title | Improving resilience of organizations by increasing mutual knowledge of stakeholders | Type | Conference Article | ||
Year | 2006 | Publication | Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2006 |
Volume | Issue | Pages | 540-546 | ||
Keywords | Information systems; Risk management; Complex task; Crisis management; Emergency management; Mutual knowledge; Natural hazard; Organizational learning; Societies and institutions | ||||
Abstract | Managing accidents and crisis is a complex task, which is achieved by a large number of stakeholders. In order to identify appropriate responses to risk-prone situations, a classification in two categories has been proposed: risks of damage and risks of crisis (Wybo 2004). Risks of damage correspond to emergency management procedures and plans. Risks of crisis correspond to situations that escape from planning because of the overflow of the organization. Resilience of organizations is defined as their ability to resist to chaos and to maintain the situation under control. From the analysis of a large number of emergencies and crises caused by industrial and natural hazards, we try to identify what conditions increase the resilience of organizations. They have in common to increase the mutual knowledge of stakeholders about their strategies and roles and about the development of the situation. | ||||
Address | Ecole des Mines de Paris, France | ||||
Corporate Author | Thesis | ||||
Publisher | Royal Flemish Academy of Belgium | Place of Publication | Newark, NJ | Editor | B. Van de Walle, M. Turoff |
Language | English | Summary Language | English | Original Title | |
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | 2411-3387 | ISBN | 9090206019; 9789090206011 | Medium | |
Track | STAKEHOLDER COORDINATION FOR CRISIS MANAGEMENT | Expedition | Conference | 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management | |
Notes | Approved | no | |||
Call Number | Serial | 1108 | |||
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