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| Record | |||||
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| Author | Jonas Landgren | ||||
| Title | Fire crew enroute sensemaking in emergency response | Type | Conference Article | ||
| Year | 2004 | Publication | Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management | Abbreviated Journal  |
ISCRAM 2004 |
| Volume | Issue | Pages | 87-92 | ||
| Keywords | Fire protection; Information systems; Design implications; Emergency response; Ethnography; Fire crews; Incident commander; Sensemaking; Emergency services | ||||
| Abstract | Reconstruction of major emergencies and crisis as well as observations of large-scale emergency exercises are common approaches for studying and understanding various actors work practice in emergency response. Studies of small-scale emergencies using an ethnographic approach are less common. This paper presents data from a single small-scale emergency as part of an extensive ethnographical field study. A detailed analysis of fire crew enroute sensemaking in a single small-scale emergency is outlined. The theory of sensemaking is applied as an analytical lens aiming to explain the communication between the command centre operator and the fire crew in terms of sensemaking. Further, implications for re-design of existing systems and infrastructure are presented as well as brief reflections of the consequences of such re-design. © Proceedings ISCRAM 2004. | ||||
| Address | Viktoria Institute, University of Gothenburg, Horselgangen 4, Gothanburg, Sweden | ||||
| Corporate Author | Thesis | ||||
| Publisher | Royal Flemish Academy of Belgium | Place of Publication | Brussels | Editor | B. Van de Walle, B. Carle |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9076971080 | Medium | |
| Track | Emergency Response Information Systems Design | Expedition | Conference | 1st International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 150 | |||
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