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Author | Reem Abbas; Tony Norris; Dave Parry | ||||
Title | Disaster Healthcare: An Attempt to Model Cross-Agency CommunicationIn Disasters | Type | Conference Article | ||
Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
Volume | Issue | Pages | 504-515 | ||
Keywords | Disaster healthcare, cross-agency communication, minimum datasets | ||||
Abstract | In disasters, several national, international, and non-governmental organisations such as police, health, ambulance, fire and civil defence services are usually involved in the response process. Therefore, it is crucial that responding agencies communicate effectively to avoid fragmentation and duplication in services, to harmonise separate activities, and to clarify roles and responsibilities. Central to communication is information exchange. Effective information exchange enhances not only the appropriateness and success of disaster response, it also ensures timeliness. However, cross-agency communication is extremely challenging especially at times when there are high stress levels, incomplete data, and minimum time to make critical decisions. This paper attempts to specify a 'best-practice' model for cross-agency communication built around the specific information requirements of disaster management and disaster medicine agencies, with the aim of improving the overall quality of healthcare services provided to disaster victims. | ||||
Address | Auckland University of Technology; Auckland University of Technology; Auckland University of Technology | ||||
Corporate Author | Thesis | ||||
Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
Language | English | Summary Language | Original Title | ||
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | ISBN | Medium | |||
Track | Information systems for disaster healthcare | Expedition | Conference | ||
Notes | Approved | no | |||
Call Number | Serial | 1663 | |||
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