| Record |
| Author |
Sigmund Kluckner; Katrin Ellice Heintze; Willi Wendt |
| Title |
Designing for the user: Tailoring a simulation software interface to the needs of crisis managers |
Type |
Conference Article |
| Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
| Volume |
|
Issue |
|
Pages |
528-532 |
| Keywords |
Computer software; Graphical user interfaces; Information systems; Management information systems; Crisis management; Crisis management systems; Graphical user interfaces (GUI); Simulation; Simulation software; User centered designs; Warning; Working environment; Design |
| Abstract |
This paper presents the development and evaluation for a graphical user interface (GUI) of a simulation tool in crisis management, which follows a User-Centered Design (UCD) approach. UCD places the focus of the development on the needs, abilities and the background of end users, by passing iteratively through four development phases: (1) the analysis of the end users' personal background and work context; (2) the specification of requirements; (3) the design of the system; and (4) the final evaluation of the design with end users. This approach is particularly suited for crisis management systems, since their efficient usage has profound impacts on the execution of crisis response actions, and in turn on the well-being of citizens. Our work gives valuable insights into the characteristics and the working environment of crisis management practitioners. Furthermore, it sheds light on the design issues which should be taken into account when developing GUIs in crisis management. |
| Address |
AIT – Austrian Institute of Technology, Austria; University of Stuttgart IAT, Germany |
| Corporate Author |
|
Thesis |
|
| Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition  |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
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Serial |
657 |
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