| Record |
| Author |
Bryan Semaan; Gloria Mark; Ban Al-Ani |
| Title |
Developing information technologies for citizens experiencing disruption: The role of trust and context |
Type |
Conference Article |
| Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
| Volume |
|
Issue |
|
Pages |
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| Keywords |
Design; Hardware; Information technology; Context; Disrupted environments; Disruption; Physical world; Trust; Information systems |
| Abstract |
This paper considers a subset of the technology-enabled communication that took place among citizen populations experiencing various disruptions, e.g. disaster and war. In the context of a disrupted environment, trust can erode where people no longer rely on institutions for support (i.e. the government), or where citizens do not trust other people. We argue that depending on what is taking place in the physical world, trust in people, information, and institutions can change – in this sense, trust is contextual. We then offer recommendations for designing new technologies for people who experience disruption, taking into account trust and context. |
| Address |
University of California, Irvine, United States |
| Corporate Author |
|
Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication  |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
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Medium |
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| Track |
Collaboration and Social Networking |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
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Serial |
936 |
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