| Record |
Author  |
Jeannette N. Sutton; Leysia Palen; Irina Shklovski |
| Title |
Backchannels on the front lines: Emergent uses of social media in the 2007 Southern California Wildfires |
Type |
Conference Article |
| Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
| Volume |
|
Issue |
|
Pages |
624-631 |
| Keywords |
Disasters; Information science; Information systems; Communications activities; Crisis informatics; Information and Communication Technologies; Information practices; Information resource; Information shared; Southern California; Wildfire; Fires |
| Abstract |
Opportunities for participation by members of the public are expanding the information arena of disaster. Social media supports “backchannel” communications, allowing for wide-scale interaction that can be collectively resourceful, self-policing, and generative of information that is otherwise hard to obtain. Results from our study of information practices by members of the public during the October 2007 Southern California Wildfires suggest that community information resources and other backchannel communications activity enabled by social media are gaining prominence in the disaster arena, despite concern by officials about the legitimacy of information shared through such means. We argue that these emergent uses of social media are pre-cursors of broader future changes to the institutional and organizational arrangements of disaster response. |
| Address |
University of Colorado, Boulder, United States; University of California, Irvine, United States |
| Corporate Author |
|
Thesis |
|
| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
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Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
| Track |
HCI for Emergencies |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
985 |
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