| Records |
| Author |
Laura Laguna Salvadó; Matthieu Lauras; Tina Comes; Bartel Van de Walle |
| Title |
Towards More Relevant Research on Humanitarian Disaster Management Coordination |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages  |
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| Keywords |
Coordination; Disaster Management; Field-oriented research; Typhoon Haiyan |
| Abstract |
Humanitarian crisis require a responsive and agile response. The number of professional and volunteer organization involved in the response to humanitarian disasters has increased over the past year, making coordination more important than ever before. This paper discusses the main issues of Humanitarian Disaster Management (HDM) coordination and the different modes applied on the field. We argue that while these challenges have been addressed by scientific literature with dedicated solutions, there is still a considerable gap between humanitarian best practice and academic state of the art.
This paper proposes a field-oriented methodology to bridge this gap. We analyze the findings from field research on the Typhoon Haiyan response (Philippines, 2013) and deduce practitioners? requirements for HDM coordination support systems. Then we suggest a research agenda from a gap analysis comparing requirements with the existing solutions and the scientific approaches. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
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| Track |
Researching Crisis: Methodologies |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
yes |
| Call Number |
|
Serial |
1251 |
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| Author |
Tony C. Norris; Santiago Martinez; Leire Labaka; S. Madanian; José J. Gonzalez; Dave Parry |
| Title |
Disaster E-Health: A New Paradigm for Collaborative Healthcare in Disasters |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
disaster e-health; Disaster Management; disaster medicine; E-health |
| Abstract |
Disaster management and disaster medicine are well-established disciplines for responding to disasters and providing care for individuals whose health and well-being has been affected. However, these disciplines have different origins, development, and priorities so that communication and coordination across them during disasters is often lacking, leading to delayed, sub-standard, inappropriate, or even unavailable. Moreover, neither discipline exploits the new range of e-health technologies such as the electronic health record or telehealth and mobile health that are revolutionizing non-disaster healthcare. We need a new paradigm that applies information and e-health technologies to improve disaster health planning and response. This paper describes the initial stages of a project to develop such a paradigm by scoping and developing the area of disaster e-health. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Researching Crisis: Methodologies |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1252 |
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| Author |
Hayley Watson; Kim Hagen; Tom Ritchey |
| Title |
Experiencing GMA as a means of developing a conceptual model of the problem space involving understanding cascading effects in crises |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Cascading effects; crises; general morphological analysis; problem space |
| Abstract |
A complex challenge facing those involved in crisis management relates to how to manage cascading effects in crisis situations. This paper provides a practice-based insight into the use of General Morphological Analysis (GMA), a non-quantified modelling method that can enable a shared understanding of the various interdependencies involved in cascading crises, by creating a conceptual model of a problem space. This insight paper provides an understanding of the nature of the method, and to reveal the project-related experiences of the facilitator and researchers, thereby contributing to an understanding of the benefits and challenges associated with GMA. Authors find that GMA provided a useful means of a multidisciplinary group developing an initial conceptual model for a complex problem. Whilst a challenging experience, the method will be used for conducting gap analyses at a later stage in the project, thus providing benefits to understanding and managing cascading effects in crises. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Researching Crisis: Methodologies |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1253 |
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| Author |
Bryan Semaan; Jeff Hemsley |
| Title |
Maintaining and Creating Social Infrastructures: Towards a Theory of Resilience |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Crisis; disruption; human infrastructure; resilience; social infrastructure; technology; war |
| Abstract |
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| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
yes |
| Call Number |
|
Serial |
1254 |
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| Author |
John J. Robinson; Jim Maddock; Kate Starbird |
| Title |
Examining the Role of Human and Technical Infrastructure during Emergency Response |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Computer supported cooperative work (CSCW); emergency response; human infrastructure; improvisation |
| Abstract |
Infrastructures?both technical and human?are critical components of emergency response, helping to facilitate and shape both formal work practices and the improvisational work that individuals and organizations take part in as they address emergent challenges during unpredictable events. This research explores the relationships between infrastructure and collaborative work in this context, at a time when the infrastructures themselves are rapidly changing and/or under pressure to change due to the introduction of new technology. We interviewed 17 emergency workers from region that had recently experienced a major emergency response. These interviews illuminate weaknesses in some of the systems designed to support the information and communication needs of emergency workers, and demonstrate emergency workers assembling their own ICT infrastructures using familiar off-the-shelf tools like social media platforms and shared Google documents. These findings also highlight the importance of human infrastructure in supporting improvisation and collaboration among emergency workers. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1255 |
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| Author |
Muriel Dufour |
| Title |
Inter-organizational Resource Coordination between NGOs in emergency responses |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Coordination; IT; NGO; Processes; Resources |
| Abstract |
Resource coordination between NGOs is crucial to have efficient emergency responses. Information Systems (IS) are a tool facilitating resource transfers, information exchanges, and resource coordination between organizations. They cannot be efficient if they are not adapted to fundamental problems of crisis management and specifically to resource coordination processes. This paper explores the operational aspect of resource transfer processes, the intensity of resource coordination between NGOs, and the characteristics an IS, as a support to those processes, must have to improve the resource coordination. Sixty-five in-depth interviews, documentation, and on-site observations in Chile with 13 NGOs chosen for their diversity allowed identifying different categories of processes. A mixed-transformative approach being used, intensity scores were assigned to processes and global scores were calculated for NGOs, based on their processes. A brief discussion follows on how information systems should be adapted to help these processes to increase coordination intensity. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1256 |
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| Author |
Parvaneh Sarshar; Jaziar Radianti; Jose J. Gonzalez |
| Title |
On the Impacts of Utilizing Smartphones on Organizing Rescue Teams and Evacuation Procedures |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Fire; Game; Organizational Models; Search and Rescue; Smartphone App |
| Abstract |
A serious fire game with two different scenarios for the search and rescue (SAR) operation was designed and played. In the first scenario, the SAR operation was performed without any smartphone app assistance, while in the second scenario, our recently developed smartphone app was employed to carry out the evacuation. In this paper, the effects of utilizing this app on organizing firefighting teams, performance of the firefighters, and the evacuation procedure are studied. The results collected from a post-game questionnaire, which was answered by the players of the firefighter role, are analyzed, turning out that the employment of the smartphone app is not only preferable and effective, but also user-friendly. It is also shown that a semi-centralized firefighting organizational model suits the second scenario, whereas a decentralized one is typically used in other scenarios, such as the first one. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1257 |
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| Author |
Chiara Bassetti; Roberta Ferrario; Maria Luiza M. Campos |
| Title |
Airport security checkpoints: an empirically-grounded ontological model for supporting collaborative work practices in safety critical environments |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Airport security; collaboration model; ethnography; Ontology; work practices |
| Abstract |
Resulting from an interdisciplinary endeavor, the paper proposes an ontological model for supporting collaborative work practices in critical settings, and shows its application to a specific domain. The model is empirically-grounded, as based on ethnographic research carried out at an international airport ?clearly an example of safety-critical environment, where emergency prevention and preparedness are crucial. On the other hand, the model leverages on previous ontological work on collaboration and observation in emergency response, and revises it when necessary, thus contributing to its development. Taking hand-baggage screening as an example, the paper shows how the model can be applied, and how it could be used to run model-based simulation in order to better understand collaborative work practices and analyze the impact of different techno-organizational changes on such practices and their effectiveness. This could result in suggesting guidelines for enhancing workflow, security policies and, more generally, time- and safety-critical situations management. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1258 |
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| Author |
Kristin Huebner; Carsten Dalaff; Wolfgang Vorraber; Gerald Lichtenegger; Uberto Delprato; Georg Neubauer; Bettina Jager; Alexander Preinerstorfer |
| Title |
Towards a Pan-European Information Space |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Civil Protection; Disaster Management; Information System; Interoperability |
| Abstract |
When disasters occur, key factors for minimizing damages and loss of lives are access to necessary information and effective communication between emergency services. In cross-border disaster management, further challenges arise: language barriers, uneven know-how, organisational and technical differences in particular concerning communication and data or information exchange. To address those challenges, the FP7-Project EPISECC (Establish Pan-European Information Space to Enhance Security of Citizens) is working on the concept of a common information space to improve interoperability and efficiency while managing cross-border disasters. This involves researching on a common taxonomy and ontology as well as on interoperability functionalities and tools. A first step on this direction is the analysis of how disasters have been and are being managed. This paper reports on an inventory of disasters designed to consolidate such knowledge and aimed at being the basis for this information space. First gaps identified in communication/information management are also presented. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1259 |
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| Author |
Amina Saoutal; Nada Matta; Jean-Pierre Cahier |
| Title |
Approach to support Situational Awareness within Inter-Organizational Collaboration in Crisis Response |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Collaboration; Crisis Management; information availability; inter-organizational communication; situation awareness |
| Abstract |
Regardless of the type of crisis and its complexity as well as the difference of culture, objectives and priorities of the multitude organizations involved, emergency response requires effective communication in order to achieve situational awareness within inter-organizational collaboration, make decision and achieve their own objectives. However, actors are challenged by several problems. Among them, weak interaction and information exchange, unavailability of information at the right time etc. Our contribution outlined in this paper is suggesting an approach based on an empirical study conducted in France. The objective of this approach is to mitigate inter-organizational communication problems and support situational awareness (SA) by distributing needed information at the right time. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Understanding Collaborative Work Practices |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1260 |
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| Author |
Andrea H. Tapia; Nicklaus A. Giacobe; Nicolas LaLone; Pamela J. Soule |
| Title |
Scaling 911 Messaging for Emergency Operation Centers During Large Scale Events |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
911; Crisis; Disaster; Emergency Management; Emergency Operations Center; Public University; Situational Awareness; Text Messaging |
| Abstract |
In this paper we imagine that one day soon, mass crisis events will result in thousands of people trying to get emergency help multiple via multiple mediums. Public Access Service Points and 911 Centers will not be able to meet the demand of text-message calls for help during a large scale disaster. While 911 dispatchers will need to respond directly to each individual text message, we present the development and testing of a system that aims to provide this data, in real-time, directly to emergency managers during a large-scale crisis. The system is designed to accept, sort, triage and deliver hundreds of direct text messages from the PSAP and provide them directly to emergency management staff, who can leverage their content. In the hands of the emergency manager, these data can be used to inform resource allocation decisions, enhance their operational situational awareness, and potentially improve the response to the crisis. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
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| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1261 |
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| Author |
Mihoko Sakurai; Richard T. Watson |
| Title |
Securing Communication Channels in Severe Disaster Situations ? Lessons from a Japanese Earthquake |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Bricolage; communication channel; design theory approach; familiarity; municipal government |
| Abstract |
Information delivery and sharing are vital for survival during and following a disaster. Information and communication technology (ICT) is supposed to support these processes effectively. To promote information delivery and sharing, the primary actors in charge of conducting a disaster relief operation at all levels of government have invested in developing a supposedly disaster-proof communication channel to be used exclusively when catastrophes hit. In 2011, the biggest earthquake on record hit Japan. ICT services were suspended because of a huge tsunami. This made it impossible for officials to respond as per the existing disaster management plan. The plan turned out not to be useful in response to such an unexpected event. This paper shows how municipal governments responded to the disaster and leads us to propose that unpredictable, large-scale disasters need communication systems that are founded in familiar contexts rather than technological complexity. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1262 |
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| Author |
Olga Vybornova; Pierre-Alain Fonteyne; Jean-Luc Gala |
| Title |
Ontology-Based Knowledge Representation and Information Management in a Biological Light Fieldable Laboratory |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
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Issue |
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Pages |
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| Keywords |
CBRN; crisis response; field diagnostics; field laboratory; infectious disease; information management; knowledge representation; molecular microbiology; Ontology; outbreak response |
| Abstract |
A comprehensive ontology has been developed to model the operational domain knowledge and provide information management for a light fieldable laboratory (LFL) performing molecular microbiological analyses. LFL is considered as a toolbox where all operational functions and tools used to execute these functions are incorporated into a single system. The ontology is used to facilitate the LFL mission preparation and management, to provide technical compatibility of sharable information between tools, and to align the terminology and definitions between tools while complying with standards, best practices and procedures. The LFL domain is a formalised and structured modelling the LFL concepts, procedures, functions, prescribing the necessary functions and delimiting those which are incompatible with the given mission or scenario. Such consistent logical modelling allows to efficiently plan and configure the LFL mission selecting only the necessary functions and tools from the whole collection and to activate them appropriately in due time. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1263 |
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| Author |
Ida Maria Haugstveit; Eivind Lars Rake; Aslak Wegner Eide |
| Title |
Practitioner-Centered, Long-Term Testing of an ICT-based Triage System for Emergency Management |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Common operational picture; electronic triage; Emergency Management; long-term testing; mass casualty |
| Abstract |
Triage in emergency response refers to determining the priority of victims based on their need for treatment and medical intervention. Today, triage is performed by the use of paper-based triage tags. Communication about patients? status is mainly carried out over radio or through handwritten notes. This practice makes it challenging for emergency personnel to keep an overview of the number, location, and medical status of victims, and to distribute information between personnel. Although technological solutions to ease the triage process exist, the methods used to test these solutions are somewhat limited. This paper reports our plans and preparations for a practitioner-centered, long-term testing of an ICT-based triage system. The system uses electronic devices to tag patients and communicate their status to relevant incident operators, providing a common operational picture for both on- and off-site personnel. The technologies (eTriage and Master) that are to be used during the testing are presented. |
| Address |
|
| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1264 |
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| |
|
| |
| Author |
Bjørn Erik Munkvold; Mats Flaten; Robin P. Nguyen |
| Title |
Volunteers? Perceptions of the Use of Social Media in Emergency Management |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Emergency Management; monitoring; social media; volunteers; VOST |
| Abstract |
The paper presents the results of interviews with representatives from Norwegian emergency management volunteer organizations on their current use of social media and their perception of the potential for extended use of social media in their operations. Our study shows that social media is currently mainly used for information to the public and for internal communication. The informants expressed some reluctance towards the concept of virtual operations support teams, and using social media to collect information from the public. Yet, based on the possible benefits reported in the literature from studies of early adopters of digital volunteer groups, we argue in this paper for establishing a similar service at the regional level in Norway that can support the local volunteer organizations. |
| Address |
|
| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1265 |
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| |
|
| |
| Author |
Edward J. Glantz; Frank E. Ritter; Tristan Endsley |
| Title |
Ebola and Yellow Fever Crisis Management Insights |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Ebola; epidemic; outbreak; Yellow Fever |
| Abstract |
This paper provides insight into crisis management of infectious disease outbreaks by comparing the current 2014 Ebola outbreak with a well-documented 1793 Yellow Fever outbreak. These reflections on crisis approaches and management from a human factors and cognitive engineering perspective may help encourage the application of historical epidemiology to better prepare for the next global infectious disease outbreak. |
| Address |
|
| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1266 |
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| |
|
| |
| Author |
Ajay Kumar; Johnny Søraker |
| Title |
Ethics of Information Systems Design in Humanitarian Sector: Cultivating Humanitarian values among Technologists |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Applied Ethics, Computer Ethics; Humanitarian Principles; Red Cross Code of Conduct; Value Sensitive Design |
| Abstract |
Ethical considerations have been an important part of the humanitarian discourse for decades. The short paper aims to present insights from the point of view of a technology practitioner with field experience in the humanitarian sector and emphasise on the need for continued dialogue about the importance of ethics in design of appropriate technology. The paper advocates for a value sensitive design approach to information systems design and proposes the need for increasing sensitivity towards the issues in technologist working in the area and draws an outline for possible future research. |
| Address |
|
| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Practitioner Cases and Practitioner-Centered Research |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1267 |
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| |
|
| |
| Author |
Robert Soden; Leysia Palen; Claire Chase; Derya Deniz; Erin Arneson; Leah Sprain; Bruce Evan Goldstein; Abbie Liel; Amy Javernick-Will; Shideh Dashti |
| Title |
The Polyvocality of Resilience: Discovering a Research Agenda through Interdisciplinary Investigation & Community Engagement |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
crisis informatics; Infrastructures; Recovery; resilience |
| Abstract |
This paper presents findings from an interdisciplinary research effort studying community resilience in Boulder, Colorado. Boulder is a progressive region with a history of environmental leadership. The area is currently in the process of recovering from major flooding and has launched several new initiatives related to building long-term resilience to natural disasters and other stressors. In our research, we consider the stakeholders involved in building local resilience as well as the different and often contradictory framings of the concept. This study takes a phenomenological and inductive approach to understanding resilience. In contrast to more reductionist frameworks that are frequently offered, we argue that this allows for greater understanding of the polyvocal and emergent qualities of resilience. |
| Address |
|
| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1268 |
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| |
|
| |
| Author |
Joanne I. White; Leysia Palen |
| Title |
Participatory Mapping for Disaster Preparedness: The Development & Standardization of Animal Evacuation Maps |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Animals; crisis informatics; Emergency Management; Evacuation; maps; participatory design; social media |
| Abstract |
People who own animals are faced with complex decision making in evacuations. In the US, the Emergency Operations Center is often inundated with calls from animal owners who are aware they are under pre- or mandatory evacuation, but are unsure of what to do about evacuating their animals. Often animal evacuation is a highly improvised activity for owners and responders, though there is a now a general push toward streamlining procedures because of the high impact the matter of animals has on society?s welfare during times of emergency. This paper reports on the use of participatory design methods in a mapping project to support the range of people involved in animal evacuation during mass displacement events. The work provides insight into both procedures and standards for creating evacuation maps that communicate clearly with the public and across the range of emergency responders. |
| Address |
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| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1269 |
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| |
|
| |
| Author |
Nick LaLone; Andrea H. Tapia; Nathan A. Case; Elizabeth MacDonald; Michelle Hall; Matt Heavner |
| Title |
HYBRID COMMUNITY PARTICIPATION IN CROWDSOURCED EARLY WARNING SYSTEMS |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
Aurorasaurus; citizen science; crowdsourcing; Early Warning System; Twitter |
| Abstract |
In this paper we present Aurorasaurus: a website, a mobile application, and a citizen science initiative that allows a community of users to report and verify sightings of the Aurora Borealis. Through ad-hoc data indirectly offered through social media, a community of citizen scientists verify sightings of the Aurora Borealis. These verified data are tested against currently existing aurora-forecasting models. The insights these data provide are transformed into map and text-based forms. In addition, notifications are sent to interested participants in a timely manner. This is a design test-bed for an early warning system (EWS) that is capable of detecting and communicating the earliest signs of disaster to community members in near real time. Most importantly, this system incorporates community participation in improving the quality of data mined from Twitter and direct community contributions. |
| Address |
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| Corporate Author |
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Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1270 |
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| |
|
| |
| Author |
Bonny Roos; Kim van Buul-Besseling; Jan-Willem Streefkerk; Martijn Neef |
| Title |
Recover Faster from Disaster: Success Factors for a Crowdsourcing Platform |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
crowdsourcing; Disaster recovery; psychological factors; social media; success factor model |
| Abstract |
In this paper, we present a model that identifies seven success factors for the development of crowdsourcing platforms for disaster recovery. This model integrates two existing theories. The first theory focuses on success factors of crowdsourcing initiatives in general. The second theory states how disaster relief operations can improve when they take the psychological components of resilience into account. By merging the core principles of these two theories and adding additional knowledge gained from literature study, we constructed an integrated success factor model for use in the development of crowdsourcing applications for disaster recovery. An initial validation of the success factor model was conducted within a case study on a crowdsourcing platform for disaster recovery which is currently being developed. Conclusions are drawn with regards to the applicability of the model to guide development of crowdsourcing platforms for disaster recovery. |
| Address |
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| Corporate Author |
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Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1271 |
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| |
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| |
| Author |
Jarrod R. Olson; Jonathan L. Barr; Russ Burtner; Curtis L. West; Joseph Kielman |
| Title |
Policy and Technology Readiness: Engaging the User and Developer Community to Develop a Research Roadmap |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
policy readiness; R&D roadmap; Technology readiness; User Needs; workshops |
| Abstract |
A key challenge for research roadmapping in the crisis response and management domain is articulation of a shared vision that describes what the future can and should include. Visioning allows for far-reaching stakeholder engagement that can properly align research with stakeholders? needs. Engagement includes feedback from researchers, policy makers, general public, and end-users on technical and non-technical factors. This work articulates a process and framework for the construction and maintenance of a stakeholder-centric research vision and roadmap in the emergency management domain. This novel roadmapping process integrates three pieces: analysis of the research and technology landscape, visioning, and stakeholder engagement. Our structured engagement process elicits research foci for the roadmap based on relevance to stakeholder mission, identifies collaborators, and builds consensus around the roadmap priorities. We find that the vision process and vision storyboard helps SMEs conceptualize and discuss a technology?s strengths, weaknesses, and alignment with needs. |
| Address |
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| Corporate Author |
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Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1272 |
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| |
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| |
| Author |
Suvodeep Mazumdar; Stuart N. Wrigley; Neil Ireson; Fabio Ciravegna |
| Title |
Geo-fence driven crowd-sourcing for Emergencies |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
crowd sourcing; Emergency Management; Geofence; situation awareness |
| Abstract |
For some emergency situations an effective response can be reliant on sensor data (e.g. river level, traffic flow, weather conditions) to provide situation awareness, in order to help authorities make informed decisions. Gathering data in a traditional approach, i.e. using precise physical sensors, is a highly expensive task, involving procurement, installation and maintenance of a number of sensors. As a result, the coverage of sensors is limited and only the regions deemed most important by authorities are monitored. However, regions currently not being monitored can have an urgent need to be sensed depending on emergencies or situations. We present a high-level overview of the Locaware system, which employs a flexible geofencing approach to enable crowdsourcing by requesting citizens and volunteers to help authorities formulate a greater situation awareness of a region under consideration. While the Locaware system is motivated for water monitoring, our approach can be applied in other contexts. |
| Address |
|
| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1273 |
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| |
|
| |
| Author |
Sofie Ivarsson |
| Title |
New method for evaluation of crisis communication in exercises ? involve the public |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
community; Crisis communication; evaluation method; Exercises; the public |
| Abstract |
In 2014, the Swedish Civil Contingencies Agency (MSB) carried out a comprehensive crisis communication multi-sector exercise. To evaluate communication in exercises there is a need for involving the public as they are the primary target group in most crises. Systematically involving the public in evaluation of exercises has only been done a few times in Sweden and there are no known international attempts. We therefore developed a method where a representative sample of 2 000 persons was drawn from the Swedish population register and invited to assess communication during the exercise. The so-called ?Public Network? finally consisted of 99 people who contributed extensively with 395 assessment questionnaires. This paper describes the method, the results and experiences. We encourage other organizations to involve the public in exercises for evaluation purposes. The results show that there is a willingness among the public to contribute to the development of crisis preparedness. |
| Address |
|
| Corporate Author |
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Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1274 |
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| |
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| |
| Author |
Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu |
| Title |
Moving Towards Crowd Tasking for Disaster Mitigation |
Type |
Conference Article |
| Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
| Volume |
|
Issue |
|
Pages |
|
| Keywords |
community management; crisis informatics; Crowd tasking; resilience; volunteers |
| Abstract |
Advancements in information and communication technology (ICT) offer new possibilities when dealing with crisis situations. In this paper we present the design for a crowd tasking tool (CTT) that is currently under development. We describe how the tool can assist disaster relief coordinators during a crisis by selectively distributing tasks to a crowd of volunteers. We also compare the CTT with an already existing ICT based solution for supporting volunteerism during crisis. The differences between these two tools are addressed and the implications for volunteerism are discussed. The paper concludes with an outlook on future work emphasizing a form of volunteer involvement that offers potential for gathering information that is more relevant and easier to digest for decision-making than information provided solely by self-organised volunteers through social media. |
| Address |
|
| Corporate Author |
|
Thesis |
|
| Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
| Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
yes |
| Call Number |
|
Serial |
1275 |
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