Records |
Author |
Femke Mulder; Kees Boersma |
Title |
Linking up the last mile: how humanitarian power relations shape community e-resilience |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
715-725 |
Keywords |
Power relations; e-resilience; humanitarian disaster; social capital; Nepal |
Abstract |
In this paper we present a qualitative, social network based, power analysis of relief and recovery efforts in the aftermath of the 2015 earthquakes in Nepal. We examine how the interplay between humanitarian power relations and e-resilience influenced communities' ability to respond to the destruction brought about by the disaster. We focus in particular on how power dynamics affect online spaces and interactions at the hyper local level (or 'the last mile'). We explain how civic technology initiatives are affected by these power relationships and show how their efforts may reinforce social inequalities – or be sidelined – if power dynamics are not taken into consideration. However, on the basis of a case study based power analysis, we show that when civic technology initiatives do strategically engage with these dynamics, they have the potential to alter harmful power relations that limit community e-resilience. |
Address |
Vrije Universiteit Amsterdam |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Social Media Studies |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
2059 |
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Author |
Christopher W. Zobel; Milad Baghersad; Yang Zhang |
Title |
Calling 311: evaluating the performance of municipal services after disasters |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
164-172 |
Keywords |
Resilience; Municipal Departments; 311 Service Center; Disaster; Critical Infrastructure |
Abstract |
As part of a movement towards enabling smart cities, a growing number of urban areas in the USA, such as New York City, Boston, and Houston, have established 311 call centers to receive service requests from their citizens through a variety of platforms. In this paper, for the first time, we propose to leverage the large amount of data provided by these non-emergency service centers to help characterize their operational performance in the context of a natural disaster event. We subsequently develop a metric based on the number of open service requests, which can serve as the basis for comparing the relative performance of different departments across different disasters and in different geographic locations within a given urban area. We then test the applicability and usefulness of the approach using service request data collected from New York City's 311 service center. |
Address |
Virginia Tech |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Analytical Modeling and Simulation |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response AndManagement |
Notes |
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Approved |
no |
Call Number |
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Serial |
2008 |
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Author |
Erion Elmasllari; René Reiners |
Title |
Learning From Non-Acceptance: Design Dimensions for User Acceptance of E-Triage Systems |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
798-813 |
Keywords |
Triage; E-Triage; Survey on existing approaches; Acceptance of ICT; Design guidelines |
Abstract |
As of 26 December 2016, seventeen electronic triage systems for disaster triage have been proposed in the ACM, IEEE, and ISCRAM publication databases. Most of these systems have remained inside the laboratory; the rest have disappeared entirely. Responders still prefer to do triage with paper tags from the 1960's, while no research has been presented on why the proposed e-triage systems have not found acceptance and use in the field. Based on exhaustive literature research and on the findings from the four-year long, EU research project BRIDGE , this paper presents e-triage acceptance dimensions, analyzes the main reasons why proposed systems have been rejected, and guides designers towards upcoming, well-accepted e-triage systems. |
Address |
User-Centered Ubiquitous Computing Fraunhofer FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
New Technologies for Crisis Management |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
2066 |
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Author |
Andreas Lotter; Florian Brauner; Alexander Gabriel; Frank Fiedrich; Stefan Martini |
Title |
New Decision-Support Framework for Strengthening Disaster Resilience in Cross-Border Areas |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
412-419 |
Keywords |
Cross-border events; cross-border resilience; information management; interorganizational cooperation; disaster resilience |
Abstract |
The improvement of disaster resilience in cross-border areas causes special challenges. Involved countries use different structures in their civil protection systems and have to work together facing more difficult conditions than in local incidents. Furthermore, in the past involved countries mainly worked individually and focused on the concerned areas in their territories regardless transnational activities. The project INCA will develop a resilience framework to support decision-makers. The framework will focus on information management, the implementation of volunteers and the needs of citizens who are receiving medical care. Therefore, a case study region on the German-French border was defined and a scenario-based approach will be used to investigate resilience opportunities through disaster collaboration. The tested scenario is a transnational long-lasting power-outage in the German-French region. |
Address |
University of Wuppertal, Germany; TH Köln – University of Applied Sciences, Germany |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Protection Models For Complex Critical Infrastructures |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
2030 |
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Author |
Hans Jochen Scholl; Sarah L. Carnes |
Title |
Managerial Challenges in Early Disaster Response: The Case of the 2014 Oso/SR530 Landslide Disaster |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
961-972 |
Keywords |
Incident Command System (ICS); National Incident Management System (NIMS); coordination challenges; resource challenges; training and preparedness challenges; collaboration; communication and information sharing |
Abstract |
The larger the scale, scope, and duration of a disaster, the higher is the number of response units. However, with more units involved in the response also the heterogeneity of responder units drastically increases in terms of capabilities, experiences, practices, techniques, tactics, and procedures. As a result, the coordination and overall management of the response becomes an increasingly challenging endeavor. In the response to the 2014 Oso/SR530 landslide disaster in Washington State over one hundred agencies were involved, which presented a huge coordination task for the incident command. This empirical study is exploratory and focuses on the activities and interactions of professional responders, particularly, in the early phases of the response. It amends and complements previous studies on the subject by identifying and describing in detail various challenges in the early response. It also discusses recommendations on how to tackle and potentially mitigate the challenges identified in future responses. |
Address |
University of Washington |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Response and Recovery |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
2080 |
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Author |
Simon French; Nikos Argyris; Jim Q. Smith; Stephanie Haywood; Matthew C. Hort |
Title |
Uncertainty Handling during Nuclear Accidents |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
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Pages |
15-24 |
Keywords |
Deep uncertainty; displaying spatial uncertainty; nuclear emergency management; scenario-focused analysis |
Abstract |
In the years following Chernobyl, many reports and projects reflected on how to improve emergency management processes in dealing with an accidental offsite release of radiation at a nuclear facility. A common observation was the need to address the inevitable uncertainties. Various suggestions were made and some of these were researched in some depth. The Fukushima Daiichi Disaster has led to further reflections. However, many of the uncertainties inherent in responding to a threatened or actual release remain unaddressed in the analyses and model runs that are conducted to support the emergency managers in their decision making. They are often left to factor in allowances for the uncertainty through informal discussion and unsupported judgement, and the full range of sources of uncertainty may not be addressed. In this paper, we summarise the issues and report on a project which has investigated the handling of uncertainty in the UK's national crisis cell. We suggest the R&D programmes needed to provide emergency managers with better guidance on uncertainty and how it may affect the consequences of taking different countermeasures. |
Address |
University of Warwick; University of Loughborough; Public Health England; The Met Office |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Analytical Modeling and Simulation |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
1996 |
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Author |
Veronika Zettl; Thomas Ludwig; Christoph Kotthaus; Sascha Skudelny |
Title |
Embedding Unaffiliated Volunteers in Crisis Management Systems: Deploying and Supporting the Concept of Intermediary Organizations |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
421-431 |
Keywords |
Crisis; Disaster Control; Civil Society; Embedding Unaffiliated and Spontaneous Volunteers; Intermediary Organizations |
Abstract |
Citizens engaging in crisis management spontaneously and without affiliation to an (honorary) aid organization are a social phenomenon on the rise. Even though public engagement is desirable, it receives mixed reactions by crisis management experts. They claim that “the crowd” has to be managed to ensure a successful crisis response and recovery, leading to high coordination efforts which cannot be achieved by the authorities. To understand the obstacles in cooperation and to overcome them better, this study examines existing patterns of cooperation. The study employed in-depth interviews (n=13) in two use cases (flooding, n=4; migrant crisis, n=9) with public authorities, aid organizations and engaged citizens. Results indicate that collaboration works successfully when an intermediary organization bridges the coordination gap between authorities and the public. In addition to the concept of intermediary organizations, two ICT approaches supporting collaboration in crisis events are described: Public Displays and the so-called 'Security Arena'. |
Address |
University of Stuttgart IAT; University of Siegen |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Resilience engineering and management |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
2031 |
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Author |
Briony Gray; Mark J. Weal; David Martin |
Title |
Social Media during a Sustained Period of Crisis: The Case of the UK Storms |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
633-644 |
Keywords |
Social media; disaster management; conceptual framework; emergency coordination; information overload |
Abstract |
This paper analyses the social media communications surrounding the 2015 – 2016 series of winter storms in the UK. Three storms were selected for analysis over a sustained period of time; these were storms Desmond, Eva and Frank which made landfall within quick succession of one another. In this case study we examine communications relating to multiple hazards which include flooding, evacuation and weather warnings using mainstream media content such as news stories, and online content such as Twitter data. Using a mixed method approach of content analysis combined with the application of a conceptual framework, we present (i.) the network of emergency responders managing events, (ii.) an analysis of crisis communications over time, and (iii.) highlight the barriers posed to effective social media communications during multi-hazard disasters. We conclude by assessing how these barriers may be lessened during prolonged periods of crisis. |
Address |
University of Southampton |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Social Media Studies |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2051 |
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Author |
Joeri van Laere; Peter Berggren; Per Gustavsson; Osama Ibrahim; Björn Johansson; Aron Larsson; Towe Lindqwister; Leif Olsson; Christer Wiberg |
Title |
Challenges for critical infrastructure resilience: cascading effects of payment system disruptions |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
281-292 |
Keywords |
Critical infrastructures; resilience; collective resilience; payment system |
Abstract |
Critical infrastructures become more and more entangled and rely extensively on information technology. A deeper insight into the relationships between critical infrastructures enables the actors involved to more quickly understand the severity of information technology disruptions and to identify robust cross-functional mitigating actions. This study illustrates how and why disruptions in the payment system in Sweden could create cascading effects in other critical infrastructures with potentially severe consequences for many citizens, government institutions and companies. Data from document studies, interviews and workshops with field experts reveal seven challenges for collective cross-functional critical infrastructure resilience that need to be dealt with: 1) Shortage of food, fuel, cash, medicine; 2) Limited capacity of alternative payment solutions; 3) Cities are more vulnerable than the countryside; 4) Economically vulnerable groups in society are more severely affected; 5) Trust maintenance needs; 6) Crisis communication needs; 7) Fragmentation of responsibility for critical infrastructures across many actors. |
Address |
University of Skövde, Sweden; Linköping University, Sweden; Mid Sweden University, Sweden; Combitech, Sweden |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Monitoring and Resilience of Critical Infrastructure in the hyper-connected society |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2018 |
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Author |
Christian Reuter; Marc-André Kaufhold; René Steinfort |
Title |
Rumors, Fake News and Social Bots in Conflicts and Emergencies: Towards a Model for Believability in Social Media |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
583-591 |
Keywords |
Social media; believability; measurement |
Abstract |
The use of social media is gaining more and more in importance in ordinary life, but also in conflicts and emer-gencies. The social big data, generated by users, is partially also used as a source for situation assessment, e.g. to receive pictures or to assess the general mood. However, the information's believability is hard to control and can deceive. Rumors, fake news and social bots are phenomenons that challenge the easy consumption of social media. To address this, our paper explores the believability of content in social media. Based on foundations of infor-mation quality we conducted a literature study to derive a three-level model for assessing believability. It summa-rizes existing assessment approaches, assessment criteria and related measures. On this basis, we describe several steps towards the development of an assessment approach that works across different types of social media. |
Address |
University of Siegen, Institute for Information Systems |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Social Media Studies |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
2046 |
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Author |
Marc-André Kaufhold; Christian Reuter |
Title |
The Impact of Social Media for Emergency Services: A Case Study with the Fire Department Frankfurt |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
603-612 |
Keywords |
Social media; emergency services; facilitators and obstacles; comparative case studies |
Abstract |
The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency. |
Address |
University of Siegen, Institute for Information Systems |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Social Media Studies |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2048 |
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Author |
Christian Siemen; Roberto dos Santos Rocha; Roelof P. van den Berg; Bernd Hellingrath; João Porto de Albuquerque |
Title |
Collaboration among Humanitarian Relief Organizations and Volunteer Technical Communities: Identifying Research Opportunities and Challenges through a Systematic Literature Review |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
1043-1054 |
Keywords |
Volunteer Technical Communities; Response Agencies; Disaster Management; Decision-Making; Humanitarian Logistics |
Abstract |
Collaboration is the foundation to strengthen disaster preparedness and for effective emergency response actions at all levels. Some studies have highlighted that remote volunteers, i.e., volunteers supported by Web 2.0 technologies, possess the potential to strengthen humanitarian relief organizations by offering information regarding disaster-affected people and infrastructure. Although studies have explored various aspects of this topic, none of those provided an overview of the state-of-the-art of researches on the collaboration among humanitarian organizations and communities of remote volunteers. With the aim of overcoming this gap, a systematic literature review was conducted on the existing research works. Therefore, the main contribution of this work lies in examining the state of research in this field and in identifying potential research gaps. The results show that most of the research works addresses the general domain of disaster management, whereas only few of them address the domain of humanitarian logistics. |
Address |
University of Münster, Münster, Germany; University of São Paulo, São Carlos, Brazil |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Future Trends |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2087 |
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Author |
Andrew J. Hampton; Shreyansh Bhatt; Alan Smith; Jeremy Brunn; Hemant Purohit; Valerie L. Shalin; John M. Flach; Amit P. Sheth |
Title |
Constructing Synthetic Social Media Stimuli for an Emergency Preparedness Functional Exercise |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
181-189 |
Keywords |
Social media; emergency preparedness; synthetic microblog corpus; disaster response training |
Abstract |
This paper details the creation of a massive (over 32,000 messages) artificially constructed 'Twitter' microblog stream for a regional emergency preparedness functional exercise. By combining microblog conversion, manual production, and a control set, we created a web-based information stream providing valid, misleading, and irrelevant information to public information officers (PIOs) representing hospitals, fire departments, the local Red Cross, and city and county government officials. Addressing the challenges in constructing this corpus constitutes an important step in providing experimental evidence that complements observational study, necessary for designing effective social media tools for the emergency response setting. Preliminary results in the context of an emergency preparedness exercise suggest how social media can participate in the work practice of a PIO concerning the assessment of the disaster and the dissemination of information within the emergency response organization and to the public. |
Address |
University of Memphis; Wright State University; George Mason University |
Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Analytical Modeling and Simulation |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2010 |
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|
Author |
Xiaodan Yu; Deepak Khazanchi |
Title |
Studying Virtual Teams during Organizational Crisis from a Sociomaterial Perspective |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
1055 |
Keywords |
Virtual team; sociomaterialism; organizational crisis; shared mental models; adaptive use of IT |
Abstract |
In this paper, we propose sociomaterialism as a theoretical lens for studying virtual team management during organizational crisis. In applying this lens, we propose the use of pattern theory as the method of choice for documenting effective practices for managing virtual teams in organizational crisis settings. |
Address |
University of International Business and Economics, Beijing, China; University of Nebraska at Omaha, Omaha, USA |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Future Trends |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2088 |
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Author |
Francisco J. Quesada Real; Fiona McNeill; Gábor Bella; Alan Bundy |
Title |
Improving Dynamic Information Exchange in Emergency Response Scenarios |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
824-833 |
Keywords |
Query matching; dynamic information exchange; domain-aware matching; domain-specific terminologies; emergency-response extension |
Abstract |
Emergency response scenarios are characterized by the participation of multiple agencies, which cooperate to control the situation and restore normality. These agencies can come from diverse areas of expertise which entails that they represent knowledge dierently, using their own vocabularies and terminologies. This fact complicates the automation of the information-sharing process, creating problems such as ambiguity or specialisation. In this paper we present an approach to tackle these problems by domain-aware semantic matching. This method requires the formalisation of domain-specific terminologies which will be added to an existing system oriented to emergency response. Concretely, we have formalised terms from the UK Civil and Protection Terminology lexicon, which gathers some of the most common terms that UK agencies use in these scenarios. |
Address |
University of Edinburgh; Heriot-Watt University; University of Trento |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
New Technologies for Crisis Management |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2068 |
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Author |
Fatemeh Hendijani Fard; Cooper Davies; Frank Mauer |
Title |
Agile Emergency Responses Using Collaborative Planning HTN |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
857-867 |
Keywords |
Collaborative emergency response planning; emergency operations center; emergency response knowledge base; decision support systems; hierarchical task network |
Abstract |
Emergency response planning is a complex task due to multiple organizations involved, different planning considerations, etc. Using artificial intelligence collaborative planning helps in the automatic planning for complex situations. Analyzing all impacting factors along with plans that are executable can facilitate the decision making in Emergency Operations Centers for an agile emergency response. A main component of a planner is a knowledge base. Although many systems are developed to support decision making in emergency response or recovery, they either focus on specific or small organizations, or rely on simulations. To the best of our knowledge, there is a gap that there is no common knowledge base for provincial level mass emergencies for automatic planners. The multiplicity of the emergency response documents and their structure makes the knowledge acquisition complex. In this paper, we explain the process of extracting knowledge based on hierarchical task networks and how it speeds up the reactivity to a disaster. |
Address |
University of Calgary – Calgary AB |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
New Technologies for Crisis Management |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2071 |
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Author |
Mahshid Marbouti; Irene Mayor; Dianna Yim; Frank Maurer |
Title |
Social Media Analyst Responding Tool: A Visual Analytics Prototype to Identify Relevant Tweets in Emergency Events |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
572-582 |
Keywords |
Situation Awareness; Social Media; Emergency Management |
Abstract |
Public and humanitarian organizations monitor social media to extract useful information during emergencies. In this paper, we propose a new method for identifying situation awareness (SA) tweets for emergencies. We take a human centered design approach to developing a visual analytics prototype, SMA-RT (“Social Media Analyst Responding Tool”), informed by social media analysts and emergency practitioners. Our design offers insights into the main requirements of social media monitoring tools used for emergency purposes. It also highlights the role that human and technology can play together in such solutions. We embed a machine learning classifier to identify SA tweets in a visual interactive tool. Our classifier aggregates textual, social, location, and tone based features to increase precision and recall of SA tweets. |
Address |
University of Calgary |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Social Media Studies |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2045 |
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Author |
Nadia Saad Noori; Yan Wang; Tina Comes; Philipp Schwarz; Heide Lukosch |
Title |
Behind the Scenes of Scenario-Based Training: Understanding Scenario Design and Requirements in High-Risk and Uncertain Environments |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
948-959 |
Keywords |
Humanitarian simulation exercise; scenario design process; collective learning; interorganizational coordination |
Abstract |
Simulation exercises as a training tool for enhancing preparedness for emergency response are widely adopted in disaster management. This paper addresses current scenario design processes, proposes an alternative approach for simulation exercises and introduces a conceptual design of an adaptive scenario generator. Our work is based on a systematic literature review and observations made during TRIPLEX-2016 exercise in Farsund, Norway. The planning process and scenario selection of simulation exercises impact directly the effectiveness of intra- and interorganizational cooperation. However, collective learning goals are rarely addressed and most simulations are focused on institution-specific learning goals. Current scenario design processes are often inflexible and begin from scratch for each exercise. In our approach, we address both individual and collective learning goals and the demand to develop scenarios on different layers of organizational learning. Further, we propose a scenario generator that partly automates the scenario selection and adaptively responds to the exercise evolvement. |
Address |
University of Agder; Delft University of Technology |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Prevention and Preparation |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2079 |
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Author |
Maël Arnaud; Carole Adam; Julie Dugdale |
Title |
The role of cognitive biases in reactions to bushfires |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
85-96 |
Keywords |
Multi-agent modelling; social simulation; cognitive biases; BDI paradigm; Victoria bushfires |
Abstract |
Human behaviour is influenced by many psychological factors such as emotions, whose role is already widely recognised. Another important factor, and all the more so during disasters where time pressure and stress constrain reasoning, are cognitive biases. In this paper, we present a short overview of the literature on cognitive biases and show how some of these biases are relevant in a particular disaster, the 2009 bushfires in the South-East of Australia. We provide a preliminary formalisation of these cognitive biases in BDI (beliefs, desires, intentions) agents, with the goal of integrating such agents into agent-based models to get more realistic behaviour. We argue that taking such “irrational” behaviours into account in simulation is crucial in order to produce valid results that can be used by emergency managers to better understand the behaviour of the population in future bushfires. |
Address |
Univ. Grenoble Alpes, LIG, F-38000 |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
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Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Analytical Modeling and Simulation |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2002 |
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Author |
Andrés Moreno; Philip Garrison; Karthik Bhat |
Title |
WhatsApp for Monitoring and Response during Critical Events: Aggie in the Ghana 2016 Election |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
645-655 |
Keywords |
social media analysis; election monitoring; crisis prevention; WhatsApp; Ghana; mobile instant messaging |
Abstract |
Mobile Instant Messaging platforms like WhatsApp are becoming increasingly popular. They have expanded access to digital text, audio, picture, and video messaging. Integrating them into existing crisis monitoring and response platforms and workflows can help reach a wider population. This paper describes a first attempt to integrate WhatsApp into Aggie, a social media aggregating and monitoring platform. We report on the deployment of this integration during Ghana's 2016 election, along with Twitter, Facebook, and RSS. The WhatsApp messages collected by Aggie during the election improved the eectiveness of the monitoring eorts. Thanks to these messages, more incidents were found and escalated to the Electoral Commission and security forces. From interviews with people involved in monitoring and response, we found that the WhatsApp integration helped their coordination and monitoring activities. |
Address |
United Nations University Institute for Computing and Society |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Social Media Studies |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2052 |
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Author |
Inga Kroener; Hayley Watson; Julia Muraszkiewicz |
Title |
Agility in crisis management information systems requires an iterative and flexible approach to assessing ethical, legal and social issues |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
247-255 |
Keywords |
Agile; crisis management; information systems; ethical and privacy impact assessment |
Abstract |
This paper focuses on the assessment of ethical, legal and social issues (ELSI) in relation to agile information systems in the domain of crisis management. The authors analyse the differing needs of a move from a traditional approach to the development of information systems to an agile approach, which offers flexibility, adaptability and responds to the needs of users as the system develops. In turn, the authors argue that this development requires greater flexibility and an iterative approach to assessing ELSI. The authors provide an example from the Horizon 2020 EU-funded project iTRACK (Integrated system for real-time TRACKing and collective intelligence in civilian humanitarian missions) to exemplify this move to an iterative approach in practice, drawing on the process of undertaking an ethical and privacy impact assessment for the purpose of this project. |
Address |
Trilateral Research Ltd. |
Corporate Author |
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Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Ethical, Legal and Social Issues |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2015 |
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Author |
Takuya Oki; Toshihiro Osaragi |
Title |
Evaluation of Conversion to Quake-Resistant Buildings in Terms of Wide-Area Evacuation and Fire-Brigade Accessibility |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
25-41 |
Keywords |
Conversion; quake-resistant building; property damage; wide-area evacuation; fire-brigade |
Abstract |
It is important to evaluate the effects of improving the disaster vulnerability of towns by using various indices related to human damage. In this paper, we focus on conversion of low quake-resistant old buildings. Firstly, we construct a simulation model, which describes property damage (such as building-collapse and street-blockage), wide-area evacuation behavior, and fire-brigade's activities immediately after a large earthquake occurs. Next, using the simulation model, we estimate the travel time required for evacuation, the number of evacuees trapped on streets (or in blocks), and the access time of fire-brigades to fires in case that the ratio of quake-resistant buildings in the area increases to a certain value. Based on the results, we discuss the effects by converting old buildings into quake-resistant ones on reducing the difficulty in wide-area evacuation and improving the accessibility of fire-brigades in multiple study areas with different characteristics. |
Address |
Tokyo Institute of Technology |
Corporate Author |
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Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Analytical Modeling and Simulation |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1997 |
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Author |
Lisette de Koning; Kees van Dongen; Floor Thönissen; Thom de Vries; Peter Essens |
Title |
A tool to quickly increase knowledge for effective coordination in crises |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
220-233 |
Keywords |
Coordination; collaboration; team knowledge; integrated understanding; preparation |
Abstract |
In complex crises, coordination between organizations is challenging. Knowledge needed to coordinate, like responsibilities, capabilities and interdependencies between tasks are often not known or not communicated systematically. As a result, coordination develops gradually and causes confusion. In this paper we describe an approach and tool called 'Profiler', that focuses on quickly increasing knowledge and understanding about the participating organizations while preparing for, or at the beginning of a crisis. Profiler was evaluated during an exercise of 1 Civil Military Coordination Battalion (1CIMICbat). Teams consisting of functional specialists performed a damage and needs assessments after a flooding. The results show that participants that used Profiler increased their knowledge and integrated understanding, when this was initially lacking. Further, participants with improved knowledge and integrated understanding, coordinated more within and between teams, when they perceived to be interdependent. Our results point in the direction that coordination effectiveness and efficiency may be improved with our approach. |
Address |
TNO; University of Groningen |
Corporate Author |
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Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
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Medium |
|
Track |
Command and control studies |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2013 |
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Author |
Yoshiki Ogawa; Yuki Akiyama; Ryosuke Shibasaki |
Title |
Extraction of significant scenarios for earthquake damage estimation using sparse modeling |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
150-163 |
Keywords |
Big data; Mobile phone GPS logs; People flow; Micro geodata; Damage distribution |
Abstract |
The recent diversification and accumulation of data from GPS equipped mobile phones, building sensors, and other resources in Japan has caused a large increase in the number of earthquake disaster scenarios that can be identified. Disaster prevention planning requires us to contemplate which scenario should be focused on and the required response to various scenarios. As a means to solve this problem, the damage distribution of building collapse and fire from GPS data can be used to estimate future damage based on people flow and various hypocenter models of earthquakes. We propose a method that uses sparse modeling to extract scenarios that are important for disaster estimation and prevention. As a result, this paper makes it possible to quickly grasp the scenario distribution, which was previously impossible to do, and to extract the significant scenarios. |
Address |
The University of Tokyo |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Analytical Modeling and Simulation |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2007 |
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Author |
Rob Grace; Jess Kropczynski; Scott Pezanowski; Shane Halse; Prasanna Umar; Andrea Tapia |
Title |
Social Triangulation: A new method to identify local citizens using social media and their local information curation behaviors |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
902-915 |
Keywords |
community preparedness; geolocation inference; information infrastructure; social media |
Abstract |
Local citizens can use social media such as Twitter to share and receive critical information before, during, and after emergencies. However, standard methods of identifying local citizens on Twitter discover only a small proportion of local users in a geographic area. To better identify local citizens and their social media sources for local information, we explore the information infrastructure of a local community that is constituted prior to emergencies through the everyday social network curation of local citizens. We hypothesize that investigating social network ties among local organizations and their followers may be key to identifying local citizens and understanding their local information seeking behaviors. We describe Social Triangulation as a method to identify local citizens vis-à-vis the local organizations they follow on Twitter, and evaluate our hypothesis by analyzing users' profile location information. Lastly, we discuss how Social Triangulation might support community preparedness by informing emergency communications planning. |
Address |
The Pennsylvania State University |
Corporate Author |
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Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
|
Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Prevention and Preparation |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2075 |
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