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Sindisiwe Magutshwa, & Jaziar Radianti. (2021). A Qualitative Risk Identification Framework for Cyber-Physical-Social Systems. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 377–390). Blacksburg, VA (USA): Virginia Tech.
Abstract: As information and communication technologies, real-world physical systems, and people become interconnected in critical infrastructure, attention has shifted to the operations of Cyber-Physical-Social Systems (CPSS). CPSS are progressively integrated in core critical infrastructure organisational processes to achieve a combination of benefits. However, the high degree of integration of technology into human society and mission-critical processes leads to an increase in complexity and introduces novel risks and vulnerabilities. These novel constraints extend beyond what is known from previous cyber-physical and critical infrastructure systems studies and prompt the need for revised risk perception and identification methodologies. This paper aims to develop a novel qualitative risk identification framework that is used in the identification of risk and vulnerability in CPSS ecosystems deployed in critical infrastructure or mission-critical organisational processes. The framework emphasizes interactions between humans and the system making it possible to identify and under-stand how non-technical risk impacts the CPSS ecosystem.
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