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Author Monika Büscher; Sarah Becklake; Catherine Easton; Xaroula Kerasidou; Rachel Oliphant; Katrina Petersen; Lina Jasmontaite; Olivier Paterour
Title ELSI Guidelines for Networked Collaboration and Information Exchange in PPDR and Risk Governance Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Design; ELSI; Guidelines; Networked Collaboration; Standardisation
Abstract Networked collaboration and information exchange technologies have transformative potential for PPDR and risk governance. However, it is difficult to shape these transformations in a way that supports real world practices of collaboration and sense-making, and it is even more difficult to do so in ways that are ethically, legally and socially sensitive and proactive. This paper presents efforts to construct Ethical, Legal and Social Issues or ?ELSI? Guidelines for Networked Collaboration and Information Exchange in PPDR. The Guidelines would facilitate Risk Governance and serve as a living community resource to support the design and use of IT for PPDR and Risk Governance.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3420 ISBN 978-84-608-7984-41 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1360
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Author Catherine Easton
Title Information Systems for Crisis Response and Management: The EU Data Protection Regulation, Privacy by Design and Certification Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Data Protection; EU Law; Privacy by Design; Certification; Crisis Management Technology
Abstract With technological development in crisis management reaching a point at which there is wide-scale aggregation of data, including social media, there is a need to focus strongly upon the position of end users in order to uphold data protection principles. Recent wide-ranging European Union legal reforms, finalized in 2016, have enshrined the concept of data protection by design and paved the way for certification schemes to validate compliance. There is a need for those involved with the practical development of information systems for crisis management to understand these new developments and determine their practical implications. This paper presents a critical analysis of the reforms, focusing on the interplay between the law and technological design and predicting their impact on crisis management system development.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3421 ISBN 978-84-608-7984-42 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1361
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Author John Sabou; Simeon Videlov
Title An Analysis on the Role of Trust in Digital Humanitarian Actor Networks Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Trust; Virtual Communities; Humanitarian Response; Organisation; Collaboration
Abstract This paper explores the difficulties of collaboration between Volunteer and Technical Communities (V&TCs) and Humanitarian Response Organisations (HROs). The phenomenon of digital volunteers and their role in collecting and analyzing social media data provided by disaster affected populations has brought unprecedented opportunities and challenges to the humanitarian system. Central to these processes are the risks and vulnerabilities that these transformations might bring to existing humanitarian actors. Thus, this paper draws upon the work of Anthony Giddens regarding trust to account for the ongoing relational dynamics, and the unpacking of both it's institutional and inter-personal dimensions. The paper identifies two major approaches underlying their collaborative efforts. The first approach concerns a top-down and centralized process of developing a institutionalized forms of interfacing; while the second concerns the development of interpersonal relational infrastructure.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3422 ISBN 978-84-608-7984-43 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1362
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Author Amirah M. Majid; Emma S. Spiro
Title Crisis in a Foreign Language: Emergency Services and Limited English Populations Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Limited English Proficiency Populations; Policy; Social Media; Social Practices
Abstract Social media are increasingly used by emergency responders as part of the communication infrastructure during crisis. As such, it is important to understand how these new technologies offer opportunities and barriers to information access for population affected during crisis events. In particular, this project explores the extent to which Twitter is used to provide emergency-related information to vulnerable populations both during routine and crisis contexts. We look longitudinally, across four years, at the online information and communication behaviors of official emergency responders in the United States. Our results demonstrate a notable lack of cross-language crisis communication on social media. We discuss the practical implications of these results, and offer directions for future work and improvement of practices.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3423 ISBN 978-84-608-7984-44 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1363
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Author Katrina Petersen; Rachel Oliphant; Monika Büscher
Title Experimenting with the Ethical Impact Assessment as a Grounding Socio-Technical Practice Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Ethical Impact Assessment; Design; Innovation; Situated Practice
Abstract This paper discusses an experiment with a formative method for ethical impact assessment (EIA) in the context of IT design for multi-agency crisis management that draws on scenarios and role-playing to ground ethics in a broader socio-technical domain not just in user needs and values. Contextualising the EIA discussions in this way opened up new avenues for addressing ethical concerns, broadening the design context from a focus on usability to thinking creatively and collaboratively through ethical, legal and social implications.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3424 ISBN 978-84-608-7984-45 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1364
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Author Ajay Kumar; Simeon Vidolov
Title Humanitarian Effectiveness: Reconsidering the Ethics of Community Engagement and the Role of Technology Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Ethics of Intercorporeal Engagement; Humanitarian Effectiveness; World Humanitarian Summit
Abstract This position paper discusses the ongoing debate on the topic of humanitarian effectiveness and highlights the need to look at the structuring of the humanitarian system from an ethical point of view. The paper makes the argument that any community engagement with the affected population is a matter of ethics and dignity of those needs to be considered as a central focus to the discussion. The paper also discusses how the humanitarian system as a set of technology, tools & practises focusses on efficiency, and overshadows the issues of care by objectifying and turning the affected population into mere numbers. We discuss that technology and organisations are inter-twined and such a discussion of technology cannot be contemplated without considering the traditional institutional practises as a whole.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3425 ISBN 978-84-608-7984-46 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1365
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Author Johanna Sefyrin; Sofie Pilemalm
Title ?It?s More Important to be Fast than to be Informed? – Gender, Age, Disability and Ethnicity in Relation to IT in the Swedish Rescue Services Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Swedish Rescue Services; IT; Gender; Age; Disability; Ethnicity
Abstract This study is work in progress starting with the point of departure that everyday accidents strike unjust, and with the purpose to explore how gender, age, disability and ethnicity are understood, and included ? or excluded ? in relation to the information systems involved in rescue operations performed. Empirical material was gathered through interviews mainly at the Swedish Rescue Services, and the analysis shows that this kind of information is not included in the involved information systems, and that it is considered rather irrelevant. On the other hand, it is indicated that this information might well be relevant for the performance of rescue operations, discussed in terms of how gender, age, disability and ethnicity are reconfigured in the organization, something that opens up for the design of information systems that are more attentive to these issues, and that might possibly contribute to better supporting those in vulnerable positions.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3426 ISBN 978-84-608-7984-47 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1366
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Author Lisa Anne Wood
Title A Mobilities Approach to Understanding Emergency Management Information Systems (EMIS) in Maintaining Organizational Identity and Belonging in Paramedic Work Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Mobilities; Mobile Work; Paramedic Services; Organizational Identity
Abstract This paper describes a forthcoming research project exploring how technological systems are used to tether paramedic work practices to organizational bases when work goes on the move. Inspired by Mobilities scholarship in both crisis response and mobile work, this paper describes a project, Work on The Move, specifically discussing how information systems support and are utilized during the transference of work from ?organizational bases? to other arenas, focusing on the sociality of information systems, what they afford and how they bridge spatial divides between paramedic crews and organizational bases.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor (up) A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3427 ISBN 978-84-608-7984-48 Medium
Track Ethical, Legal and Social Issues Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1367
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Author Laure Fallou; Laura Petersen; Rémy Bossu; Frédéric Roussel
Title Efficiently allocating safety tips after an earthquake – lessons learned from the smartphone application LastQuake Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Earthquake, Risk reduction, Disaster app, Safety tips, ELSI.
Abstract In a context of information overload, actors in disaster management are facing challenges to efficiently allocate critical information during a crisis. Based on the empirical experience of EMSC (Euro-Mediterranean Seismological Centre) with its application LastQuake, this paper explores ways to provide safety information in

a timely manner, to the people who actually need it. First we introduce the method used to design and implement universally understandable visual safety tips, taking Ethical, Legal and Social Issues (ELSI) into consideration. Then, results on the effective use of the feature are presented. Findings demonstrate the importance of designing universal tools to limit the use of personal data as well as the Necessity of developing a multichannel approach for efficient crisis information allocation.
Address Euro-Mediterranean Seismological Centre (EMSC), France;Centre National de Recherche Scientifique (CNRS), France;CEA, DAM, DIF, F-91297 Arpajon, France
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1943
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Author Florent Castagnino
Title What can we learn from a crisis management exercise ? Trusting social media in a french firefighters' department Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social Media, crisis management exercise, firefighters, methodology
Abstract This paper sets out the methodology and the temporary results of an ongoing research project on the use of social media in crisis management (in France). It discusses the benefits and limits to use an emergency crisis exercise for research purposes. It describes an observation protocol and a coding method that could be replicate to survey further exercises. Some possible processing of the observation data is exposed, and further visualizations of the data are still in progress. One of the first analytical results tackles the way Var?s firefighters consider social media information. For now, social media seem to be regarded as questionable because they do not easily fit into the organizational routine. At the same time, the awareness of the need to use social media is quite strong. On the analytical level, the paper tries to use sociological concepts to describe and explain some results.
Address Telecom ParisTech, France
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1967
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Author Lixiong Chen; Monika Buscher; Yang Hu
Title On Liquid Ground: Contesting the facts around Shouguang Flood on Weibo Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Chinese social media, fact contestation, transparency, authenticity, trust
Abstract As one of the most well-known social media platforms in China, Weibo provides an online public sphere. During the 2018 Shouguang flood, many people who were affected converged on the platform to discuss the disaster. The government ? the highest emergency management authority ? was accused of using censorship and other measures to suppress the coverage of the disaster. Based on an analysis of 34 qualitative interviews with Weibo users, of which nine directly address the Shouguang floods, this paper examines how three major actors contested facts and responsibilities during the disaster. Focusing on the state-censored, market-moderated social media context in China, our ongoing study provides new insights into a universal challenge of managing diverging interpretations and expectations in risk communication. We show that the establishing and framing of facts is inherently ethical and political. Time, time-space compression, liability and scales of risk responsibility emerge as critical points of friction. We draw on theories of risk governance, public discourse, computer supported collaborative work, and media studies for analysis and to articulate avenues for design.
Address Lancaster University, United Kingdom
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1979
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Author Katrina Petersen
Title Managing Risk Across Borders: ethical implications of engaging information technology for transboundary disaster collaboration Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Ethics, Transboundary, Responsibility, Collaboration, Information Technology
Abstract Disaster management is increasingly becoming a project in managing diversity, from cross-organisational collaboration to inclusivity of voices. This is particularly prevalent when dealing with transboundary risks. New information technologies support these transboundary interactions by compiling diverse information and sources to build collaborative insight beyond what any individual organisation can know. This paper explores the ethical concerns that planners and responders face as they work with these collaborative information technologies to engage with data from other organisations, based in different data frameworks, socio-political priorities, goals, and cultures of risk. It draws on the ethical impact assessment of a cross-border collaborative crisis planning platform currently under development in the H2020 project IN-PREP to examine ethical tensions around equity, inclusion, diversity, solidarity, accountability and transparency. It discusses the consequences of such design foci for an agency?s ability to notice ethical risks that emerge from working in diversity.
Address Trilateral Research Ltd., United Kingdom
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor (up) Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1982
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Author Jun Hu; Xueming Shu; Shiyang Tang
Title Analysis of Core Social Actors in Nine Types of Mass Incidents Based on Social Network Analysis Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 219-231
Keywords mass incidents, social network, social risk, cliques, core-periphery structure
Abstract This article studies on the cases of nine types of mass incidents happened in China during the last decade, and study the relationships among various social actors in different types of mass incidents with the methods of social networks from the perspective of relational theory. By constructing the social network of mass incidents, we statistically analyze the relationship intensity between social actors in different types of mass incidents, and calculate the centrality degrees of social actors, which can be regard as index to characterize the social risk of social actors. Meanwhile, we also analyze the cliques and “core-periphery” structure in the social network of mass incidents to get the core social actors in mass incidents, thus providing decision-making references for social leaders to effectively deal with mass incidents and improving emergency response capabilities.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor (up) Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2102
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Author Nicolas Lalone; Jess Kropczynski; Andrea Tapia
Title The Symbiotic Relationship of Crisis Response Professionals and Enthusiasts as Demonstrated by Reddit's User-Interface Over Time Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 232-244
Keywords Reddit, Experts, User-Interface, Communities, Social Networks
Abstract Since the Aurora, Colorado movie theater shooting of 2012, the web aggregation community Reddit has been an enthusiast-driven, public-facing source of information about crisis response efforts. We describe the evolution of Reddit's software from the Boston Marathon Bombing of 2013 to the Ferguson unrest throughout 2014. Initially, Reddit was built to aggregate verified news but beginning with the Aurora movie theater shooting, Reddit began to aggregate and verify breaking news. In response to criticism of Reddit's actions during the Boston Marathon Bombing, Reddit re-designed their software in an effort to more accurately mimic crisis response professionals by fostering rigor, information control, and tighter bureaucracy. Reddit's ability to swiftly change its software serves as an example of the possibilities of crisis informatics in practice. We highlight the processes that Reddit has taken to maintain its efficacy even within the current issues surrounding information verification and automated spreading of rumors and falsehoods.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor (up) Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2103
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Author Nour Kanaan; Anouck Adrot
Title Managing inter-organizational breaks in a context of cross-border crisis Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 245-253
Keywords Authority; Inter-Organisational Breaks; Structure Of Command; Resilience
Abstract Dysfunctions in interactions can impede communication between crisis responders. The literature in crisis management partially addresses this practical issue by outlining several types of “breaks” (Milburn, 1983). Breaks refer to social disruptions between organizations involved in crisis response that result in erosion of social links, conflicts amplifications and unstructured responsibilities allocation. However, research falls short of details about specification of these social breaks and how to address them, thereby leaving practitioners who need to handle this issue without clear practical guidelines. We draw on the concept of authority to help dealing with the occurrence of these breaks. The empirical analysis of this article focuses on a cross-border region between France and Germany, that is very likely to encounter inter-organizational breaks. This research in progress will contribute to understand the influence of authority on inter-organizational breaks and crisis response. We discuss the expected contribution of this research.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor (up) Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2104
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Author Monika Buscher; Maria Alejandra Lujan Escalante; Hayley Alter; Xaroula Kerasidou
Title Is-IT-ethical? Responsible Research and Innovation for Disaster Risk Management Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 254-267
Keywords IT-Ethics; ethical, legal, and social issues (ELSI); disaster risk management, service design, human rights
Abstract Even though there are approaches for responsible research and innovation and recommendations on how to use IT, there is a lack of standardisation and guidance that integrates the perspectives of researchers, technology developers, end users, and society at large. In this paper we describe is-IT-ethical?, a European knowledge and service hub we are developing for diverse parties involved in crisis and disaster risk management with a commitment to European values and fundamental rights. The overarching rationale of the initiative is to support European societies' need to effectively balance the benefits of IT with values of democracy and fundamental rights, especially privacy and data protection. The initiative builds on more than seven years of research with practitioners, academic, and commercial IT designers. This paper describes our motivations and a prototype.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor (up) Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2105
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Author Robin Batard; Frederick Benaben; Aurélie Montarnal; Christophe Prieur; Caroline Rizza
Title Ethical, Legal and Social considerations surrounding the use of social media by citizens during Hurricane Irma in Cuba Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 268-275
Keywords ELSI, Social Media, Volunteers, Citizens, Hurricane Irma
Abstract While Hurricane Irma struck the Cuban Southern coasts, thousands of tourists were evacuated from this area and relocated in the Varadero peninsula. In a couple of days, all means for families and friends to connect with the tourists were down, leaving them without any information about the on-site situation. This paper focuses on the volunteer citizens' initiative to take advantage of social media, to enhance their own situational awareness in Varadero area, supporting fellow citizens to identify and localize their relatives. In particular, two Facebook groups that were created at the time are analyzed and their messages' content and objectives categorized. We will show that once more, social media has constituted opportunities for citizens to engage a specific response to the crisis, but at the same time has raised specific ethical and social issues.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor (up) Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2106
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Author Katrina Petersen
Title Visualizing Risk: making sense of collaborative disaster mapping Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Collaboration; Communication; Crisis Mapping; Risk; Wildfire
Abstract This paper examines the relationship between collaborative disaster mapping and conceptions of risk. It looks at improvised mapmaking during the 2007 wildfires in Southern California to identify and analyze social and technological issues in creating a shared understanding through collaboration. By comparing and contrasting two different, yet intertwined, mapping practices this paper focuses on how the distribution of social and technological actors change how risk, threat, and uncertainty are approached. One, more centralized mapmaking collaboration produced risks related to managing authority and security. The other, more distributed collaboration, produced risks related to public trust and safety. This paper argues that map-making is characterized as a messy, distributed network of knowledge production in which the meaning of risk emerges through the unplanned collaborations that evolve as those involved work to make sense of the wildfires, not as an a-priori definition.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1197
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Author Xaroula Kerasidou; Monika Büscher; Michael Liegl
Title Don?t Drone? Negotiating Ethics of RPAS in Emergency Response Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Automation; drones; posthuman phenomenology; responsibility; RPAS
Abstract This paper explores discourses of automation as a key ethical concern in the development of Remotely Piloted Aircraft Systems for disaster response. We discuss problems arising from ?humanistic? dichotomies that pit human against machine, military against civil uses and experts against laypersons. We explore how it may be possible to overcome human-technology dichotomies.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1198
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Author Natalie D. Baker; Spyridon Samonas; Kristine Artello
Title (Not) Welcome to the US: Hyper-Ebola and the Crisis of Misinformation Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Culture of Fear; Ebola in the US; Mass Media; Misinformation; Nationalism; Scientific Literacy
Abstract A hyperbolic portrayal of Ebola in the US resulted in a crisis of misinformation, when an actual outbreak never occurred. We study how online mass media uses discourse in the constitution of a culture of fear, and how non-expert actors (e.g. media) employ a specific line of discussion to legitimize actions outside of science. Strange nationalism is afantastical construction of foreign, invasive crises. This discourse was used in online media to create an imagined Ebola outbreak, which legitimized inappropriate disease management policies, since outbreak was positioned as fact. Information featured on mass media provides input to crisis and emergency management information systems, such as the Global Disaster Alert and Coordination System (GDACS). In this respect, online media play a key role in informing the public about crisis through the construction of real or imagined emergencies. How crisis is framed affects both public understanding and response by authorities.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1199
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Author Sung-Yueh Perng; Monika Büscher
Title Uncertainty and Transparency: Augmenting Modelling and Prediction for Crisis Respons Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Collaboration; modelling prediction; reasoning; transparency; uncertainty
Abstract Emergencies are characterised by uncertainty. This motivates the design of information systems that model and predict complex natural, material or human processes to support understanding and reduce uncertainty through prediction. The correspondence between system models and reality, however, is also governed by uncertainties, and designers have developed methods to render ?the world? transparent in ways that can inform, fine-tune and validate models. Additionally, people experience uncertainties in their use of simulation and prediction systems. This is a major obstacle to effective utilisation. We discuss ethically and socially motivated demands for transparency.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1200
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Author Katrina Petersen; Monika Büscher; Maike Kuhnert; Steffen Schneider; Jens Pottebaum
Title Designing with Users: Co-Design for Innovation in Emergency Technologies Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Collaborative design; Common information space; ELSI; Interoperability; IT
Abstract In this paper, we motivate the need for collaborative research and design for IT innovation in crisis response and management. We describe the value of such methodology and demonstrate how working alongside users enables creative anticipation of emergent future practices that can inform both more ?appropriate? and more ambitious innovation. We demonstrate how co-design methods are particularly valuable for eliciting ethical, legal, and social issues that would otherwise go unconsidered.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1201
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Author Michael Liegl; Rachel Oliphant; Monika Büscher
Title Ethically Aware IT Design for Emergency Response: From Co-Design to ELSI Co-Design' Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Co-Design; ELSI; Horizon 2020; Research Ethics; STS; Value Sensitive Design
Abstract The latest EU funding framework, ?Horizon 2020?, has moved consideration of ethical and societal implications of technology development to the fore. Yet, there is little guidance on how to do such research in practice, let alone how to innovate in ethically and socially sound ways. This paper addresses these issues in the context of a large scale EU funded project developing system of system innovations in IT supported emergency response. Building on collaborative design and a range of other approaches, the paper argues that just like ?usability?, ethics cannot be invented or decided by experts, but has to be the product of engagement with the technology by directly or indirectly implicated publics. Facilitating such publics is a central element of what we call ?ELSI Co-Design?. The paper outlines the theoretical and methodological underpinnings of this approach.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1202
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Author Janine S. Hiller; Roberta S. Russell
Title Modalities for Cyber Security and Privacy Resilience: The NIST Approach Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Cybersecurity; framework; NIST; Privacy; resilience; risk
Abstract Cybersecurity was a major topic of discussion at the 2015 World Economic Forum in Davos – the Sony attack; huge data breaches at Target and Adobe; a 91% increase in targeted cyber-attacks; annual losses of over $400 billion; the exposure of 904 million personal data records; cyber-attacks on a Finnish bank, a South Korean credit bureau, a German factory?s industrial controls, and the Ukrainian government; as well as increased general anxiety over critical infrastructure exposure (Tobias 2014; WEC 2015). These incidents highlight the risks inherent in a world increasingly complex, interconnected, and cyber-based. Much like thinking in other fields of disaster and crisis management, creating an impenetrable boundary or eliminating cyber risk entirely has given way to building cyber resilience. Cyber resilience is a social, economic and national security issue. This paper examines one approach, the NIST Cybersecurity Framework, in terms of building resilience in both cybersecurity and privacy.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1203
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Author Katja Schulze; Daniel Lorenz; Bettina Wenzel; Martin Voss
Title Disaster Myths and their Relevance for Warning Systems Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Disaster Myth; Human Behavior; Looting; Panic; Warning
Abstract Warning systems are technically, socially, and organizationally shaped and rest on specific assumptions concerning human behavior during disasters. The common notions about people?s behavior in disaster situations are often not based on empirical data, but rather on so-called ?myths? which overemphasize rare and situation-dependent extreme behaviors such as panic, disaster shock, looting or helplessness. Due to the fact that these expectations are shaped within social environments, different stakeholders such as a heterogeneous population and professionals exhibit different assumptions. These assumptions may not only be misplaced, they additionally interfere with warning systems. The paper compares empirical results of three connected surveys: a comprehensive document analysis on disaster behavior, qualitative interviews with disaster relief workers and a quantitative representative poll. By contrasting the status of research with professional narrations as well as with the people?s expectations, different expectations and their variations are explored.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor (up) L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Ethical, Legal and Social Issues Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1204
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