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Author Yingjie Li; Seoyeon Park; Cornelia Caragea; Doina Caragea; Andrea Tapia
Title Sympathy Detection in Disaster Twitter Data Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Word Embedding, Deep Learning, Machine Learning, Sympathy Tweets Detection
Abstract Nowadays, micro-blogging sites such as Twitter have become powerful tools for communicating with others in

various situations. Especially in disaster events, these sites can be the best platforms for seeking or providing social

support, of which informational support and emotional support are the most important types. Sympathy, a sub-type

of emotional support, is an expression of one?s compassion or sorrow for a difficult situation that another person

is facing. Providing sympathy to people affected by a disaster can help change people?s emotional states from

negative to positive emotions, and hence, help them feel better. Moreover, detecting sympathy contents in Twitter

can potentially be used for finding candidate donors since the emotion ?sympathy? is closely related to people who

may be willing to donate. Thus, in this paper, as a starting point, we focus on detecting sympathy-related tweets.

We address this task using Convolutional Neural Networks (CNNs) with refined word embeddings. Specifically, we

propose a refined word embedding technique in terms of various pre-trained word vector models and show great

performance of CNNs that use these refined embeddings in the sympathy tweet classification task. We also report

experimental results showing that the CNNs with the refined word embeddings outperform not only traditional

machine learning techniques, such as Naïve Bayes, Support Vector Machines and AdaBoost with conventional

feature sets as bags of words, but also Long Short-Term Memory Networks.
Address University of Illinois at Chicago, United States of America;Kansas State University, United States of America;Pennsylvania State University, United States of America
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1899
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Author Yu, X.; Chen, J.; Liu, J.
Title Examining the influence of social media on individual’s protective action taking during Covid-19 in China Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 295-308
Keywords Public Crisis; Social Mediated Crisis Communication Model; Risk Perception; Protective Action
Abstract In the context of COVID-19, this study utilizes the Social Mediated Crisis Communication Model (SMCC) and the Protective Action Decision Model (PADM) to investigate the relationship between social media users' protective actions and crisis information during public health crises in China. By constructing a structural equation model, this study aims to identify the influencing factors that affect social media users' personal’s cognitive, emotional, and behavioral reactions given crisis relevant information. Results findings are that warning information can significantly increase risk perception; emotional responses are not significantly affected by warning information and risk perception; risk perception has a negative impact on information gathering and sharing behavior; risk perception has a significant mediating effect on the relationship between information features and protective action.
Address University of International Business and Economics
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium
Track Social Media for Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/HPVH6600 Approved no
Call Number ISCRAM @ idladmin @ Serial 2527
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Author Yudi Chen; Angel Umana; Chaowei Yang; Wenying Ji
Title Condition Sensing for Electricity Infrastructures in Disasters by Mining Public Topics from Social Media Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 598-608
Keywords social media, infrastructure resilience, human behaviors, disaster response
Abstract Timely and reliable sensing of infrastructure conditions is critical in disaster management for planning effective infrastructure restorations. Social media, a near real-time information source, has been widely used in the disaster domain for building timely, general situational awareness, such as urgent public needs and donations. However, the employment of social media for sensing electricity infrastructure conditions has yet been explored. This study aims to address the research gap to sense electricity infrastructure conditions through mining public topics from social media. To achieve this purpose, we proposed a systematic and customized approach wherein (1) electricity-related social media data is extracted by the classifier developed based on Bidirectional Encoder Representations from Transformers (BERT); and (2) public topics are modeled with unigrams, bigrams, and trigrams to incorporate the formulaic expressions of infrastructure conditions in social media. Electricity infrastructures in Florida impacted by Hurricane Irma are studied for illustration and demonstration. Results show that the proposed approach is capable of sensing the temporal evolutions and geographic differences of electricity infrastructure conditions.
Address George Mason University; George Mason University; George Mason University; George Mason University
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes wji2@gmu.edu Approved no
Call Number ISCRAM @ idladmin @ Serial 2358
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Author Yuhong Li; Christopher Zobel
Title Small Businesses and Social Media Usage in the 2013 Colorado Floods Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Social Media; Small Business; Recovery; Disaster
Abstract The recovery of small businesses from a disaster is critical to community recovery. Such businesses can be extremely vulnerable to disasters, particularly because they often occupy a single location and have a localized customer base. Although social media is an effective platform for information dissemination, and has been extensively used in a disaster context, the way in which small businesses use social media in this context, and the effectiveness of those efforts, are still not well understood. With this in mind, this paper uses the 2013 floods along the Front Range in Colorado as a case study to help improve our understanding of how small businesses use social media in disaster situations. Characterizing the organizations' behavior involves using both qualitative and quantitative approaches, and the paper focuses on an initial qualitative analysis.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1392
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Author Yuya Shibuya; Hideyuki Tanaka
Title Detecting Disaster Recovery Activities via Social Media Communication Topics Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social Media, Topic modeling, Socio-economic recovery, Used-car demand, Housing demand.
Abstract Enhancing situational awareness by mining social media has been widely studied, but little work has been done

focusing on recovery phases. To provide evidence to support the possibility of harnessing social media as a sensor

of recovery activities, we examine the correlations between topic frequencies on Twitter and people?s socioeconomic

recovery activities as reflected in the excess demand for used cars and housing, after the Great East

Japan Earthquake and Tsunami of 2011. Our research suggests that people in the disaster-stricken area

communicated more about recovery and disaster damages when they needed to purchase used cars, while the nonlocal

population communicated more about going to and supporting the disaster-stricken area. On the other hand,

regarding the excess demand for housing, when the local population of the disaster-stricken area started to resettle,

they communicated their opinions more than in other periods about disaster-related situations.
Address The University of Tokyo, Japan
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1889
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Author Andrea Zielinski; Stuart E. Middleton; Laurissa N. Tokarchuk; Xinyue Wang
Title Social media text mining and network analysis for decision support in natural crisis management Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 840-845
Keywords Arts computing; Decision support systems; Information systems; Software prototyping; Decision supports; Link analysis; Social media; Text mining; Vgi; Web Mining; Data mining
Abstract A core issue in crisis management is to extract from the mass of incoming information what is important for situational awareness during mass emergencies. Based on a case study we develop a prototypical application, TweetComp1, which is integrated into the decision-support component of a Tsunami early warning system and demonstrates the applicability of our approach. This paper describes four novel approaches using focused twitter crawling, trustworthiness analysis, geo-parsing, and multilingual tweet classification in the context of how they could be used for monitoring crises. The validity of our state-of-the art text mining and network analysis technologies will be verified in different experiments based on a human annotated gold standard corpus.
Address Fraunhofer Institute of Optronics, System Technologies and Image Exploitation, Karlsruhe, Germany; IT Innovation Centre, University of Southampton, Southampton, United Kingdom; School of Electronic Engineering and Computer Science, Queen Mary University of London, London, United Kingdom
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1160
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Author Zijun Long; Richard Mccreadie
Title Automated Crisis Content Categorization for COVID-19 Tweet Streams Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 667-678
Keywords COVID-19, Tweet Classification, Crisis Management, Deep Learning
Abstract Social media platforms, like Twitter, are increasingly used by billions of people internationally to share information. As such, these platforms contain vast volumes of real-time multimedia content about the world, which could be invaluable for a range of tasks such as incident tracking, damage estimation during disasters, insurance risk estimation, and more. By mining this real-time data, there are substantial economic benefits, as well as opportunities to save lives. Currently, the COVID-19 pandemic is attacking societies at an unprecedented speed and scale, forming an important use-case for social media analysis. However, the amount of information during such crisis events is vast and information normally exists in unstructured and multiple formats, making manual analysis very time consuming. Hence, in this paper, we examine how to extract valuable information from tweets related to COVID-19 automatically. For 12 geographical locations, we experiment with supervised approaches for labelling tweets into 7 crisis categories, as well as investigated automatic priority estimation, using both classical and deep learned approaches. Through evaluation using the TREC-IS 2020 COVID-19 datasets, we demonstrated that effective automatic labelling for this task is possible with an average of 61% F1 performance across crisis categories, while also analysing key factors that affect model performance and model generalizability across locations.
Address University of Glasgow; University of Glasgow
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes 2452593L@student.gla.ac.uk Approved no
Call Number ISCRAM @ idladmin @ Serial 2363
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Author Zijun Long; Richard McCreadie
Title Is Multi-Modal Data Key for Crisis Content Categorization on Social Media? Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 1068-1080
Keywords Social Media Classification; Multi-modal Learning; Crisis Management; Deep Learning, BERT; Supervised Learning
Abstract The user-base of social media platforms, like Twitter, has grown dramatically around the world over the last decade. As people post everything they experience on social media, large volumes of valuable multimedia content are being recorded online, which can be analysed to help for a range of tasks. Here we specifically focus on crisis response. The majority of prior works in this space focus on using machine learning to categorize single-modality content (e.g. text of the posts, or images shared), with few works jointly utilizing multiple modalities. Hence, in this paper, we examine to what extent integrating multiple modalities is important for crisis content categorization. In particular, we design a pipeline for multi-modal learning that fuses textual and visual inputs, leverages both, and then classifies that content based on the specified task. Through evaluation using the CrisisMMD dataset, we demonstrate that effective automatic labelling for this task is possible, with an average of 88.31% F1 performance across two significant tasks (relevance and humanitarian category classification). while also analysing cases that unimodal models and multi-modal models success and fail.
Address University of Glasgow; University of Glasgow
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Social Media for Crisis Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2472
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Author Zoha Sheikh; Hira Masood; Sharifullah Khan; Muhammad Imran
Title User-Assisted Information Extraction from Twitter During Emergencies Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 684-691
Keywords social media; disaster response; query expansion; supervised learning
Abstract Disasters and emergencies bring uncertain situations. People involved in such situations look for quick answers to their rapid queries. Moreover, humanitarian organizations look for situational awareness information to launch relief operations. Existing studies show the usefulness of social media content during crisis situations. However, despite advances in information retrieval and text processing techniques, access to relevant information on Twitter is still a challenging task. In this paper, we propose a novel approach to provide timely access to the relevant information on Twitter. Specifically, we employee Word2vec embeddings to expand initial users queries and based on a relevance feedback mechanism we retrieve relevant messages on Twitter in real-time. Initial experiments and user studies performed using a real world disaster dataset show the significance of the proposed approach.
Address National University of Sciences and Technology, Islamabad, Pakistan; Qatar Computing Research Institute, HBKU Doha, Qatar
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2056
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Author Zou, H.P.; Caragea, C.; Zhou, Y.; Caragea, D.
Title Semi-Supervised Few-Shot Learning for Fine-Grained Disaster Tweet Classification Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 385-395
Keywords Crisis Tweet Classification; Semi-Supervised Few-Shot Learning; Pseudo-Labeling; TextMixUp.
Abstract The shared real-time information about natural disasters on social media platforms like Twitter and Facebook plays a critical role in informing volunteers, emergency managers, and response organizations. However, supervised learning models for monitoring disaster events require large amounts of annotated data, making them unrealistic for real-time use in disaster events. To address this challenge, we present a fine-grained disaster tweet classification model under the semi-supervised, few-shot learning setting where only a small number of annotated data is required. Our model, CrisisMatch, effectively classifies tweets into fine-grained classes of interest using few labeled data and large amounts of unlabeled data, mimicking the early stage of a disaster. Through integrating effective semi-supervised learning ideas and incorporating TextMixUp, CrisisMatch achieves performance improvement on two disaster datasets of 11.2% on average. Further analyses are also provided for the influence of the number of labeled data and out-of-domain results.
Address University of Illinois Chicago; Kansas State University
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium
Track Social Media for Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/FWXE4933 Approved no
Call Number ISCRAM @ idladmin @ Serial 2533
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