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| Author | Liuqing Li; Edward A. Fox | ||||
| Title | Understanding patterns and mood changes through tweets about disasters | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Disaster, Pattern, User Classification, Mood Detection, Twitter | ||||
| Abstract | We analyzed a sample of large tweet collections gathered since 2011, to expand understanding about tweeting patterns and emotional responses of different types of tweeters regarding disasters. We selected three examples for each of four disaster types: school shooting, bombing, earthquake, and hurricane. For each collection, we deployed our novel model TwiRole for user classification, and an existing deep learning model for mood detection. We found differences in the daily tweet count patterns, between the different types of events. Likewise, there were different average scores and patterns of moods (fear, sadness, surprise), both between types of events, and between events of the same type. Further, regarding surprise and fear, there were differences among roles of tweeters. These results suggest the value of further exploration as well as hypothesis testing with our hundreds of event and trend related tweet collections, considering indications in those that reflect emotional responses to disasters. |
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| Address | Virginia Tech, United States of America | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication  |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1863 | |||
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| Author | Richard McCreadie; Cody Buntain; Ian Soboroff | ||||
| Title | TREC Incident Streams: Finding Actionable Information on Social Media | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization | ||||
| Abstract | The Text Retrieval Conference (TREC) Incident Streams track is a new initiative that aims to mature social media-based emergency response technology. This initiative advances the state of the art in this area through an evaluation challenge, which attracts researchers and developers from across the globe. The 2018 edition of the track provides a standardized evaluation methodology, an ontology of emergency-relevant social media information types, proposes a scale for information criticality, and releases a dataset containing fifteen test events and approximately 20,000 labeled tweets. Analysis of this dataset reveals a significant amount of actionable information on social media during emergencies (> 10%). While this data is valuable for emergency response efforts, analysis of the 39 state-of-the-art systems demonstrate a performance gap in identifying this data. We therefore find the current state-of-the-art is insufficient for emergency responders? requirements, particularly for rare actionable information for which there is little prior training data available. |
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| Address | University of Glasgow, United Kingdom;New York University, USA;National Institute of Standards and Technology, USA | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1867 | |||
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| Author | Sara Barozzi; Jose Luis Fernandez Marquez; Amudha Ravi Shankar; Barbara Pernici | ||||
| Title | Filtering images extracted from social media in the response phase of emergency events | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | rapid mapping, floods, information extraction, filtering, crowdsourcing | ||||
| Abstract | The use of social media to support emergency operators in the first hours of the response phases can improve the quality of the information available and awareness on ongoing emergency events. Social media contain both textual and visual information, in the form of pictures and videos. The problem related to the use of social media posts as a source of information during emergencies lies in the difficulty of selecting the relevant information among a very large amount of irrelevant information. In particular, we focus on the extraction of images relevant to an event for rapid mapping purpose. In this paper, a set of possible filters is proposed and analyzed with the goal of selecting useful images from posts and of evaluating how precision and recall are impacted. Filtering techniques, which include both automated and crowdsourced steps, have the goal of providing better quality posts and easy manageable data volumes both to emergency responders and rapid mapping operators. The impact of the filters on precision and recall in extracting relevant images is discussed in the paper in two different case studies. |
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| Address | Politecnico di Milano;University of Geneva | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1881 | |||
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| Author | Yuya Shibuya; Hideyuki Tanaka | ||||
| Title | Detecting Disaster Recovery Activities via Social Media Communication Topics | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Social Media, Topic modeling, Socio-economic recovery, Used-car demand, Housing demand. | ||||
| Abstract | Enhancing situational awareness by mining social media has been widely studied, but little work has been done focusing on recovery phases. To provide evidence to support the possibility of harnessing social media as a sensor of recovery activities, we examine the correlations between topic frequencies on Twitter and people?s socioeconomic recovery activities as reflected in the excess demand for used cars and housing, after the Great East Japan Earthquake and Tsunami of 2011. Our research suggests that people in the disaster-stricken area communicated more about recovery and disaster damages when they needed to purchase used cars, while the nonlocal population communicated more about going to and supporting the disaster-stricken area. On the other hand, regarding the excess demand for housing, when the local population of the disaster-stricken area started to resettle, they communicated their opinions more than in other periods about disaster-related situations. |
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| Address | The University of Tokyo, Japan | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1889 | |||
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| Author | Firoj Alam; Ferda Ofli; Muhammad Imran | ||||
| Title | CrisisDPS: Crisis Data Processing Services | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Social media, humanitarian data processing, text classification, application programming interfaces, data processing services | ||||
| Abstract | Over the last few years, extensive research has been conducted to develop technologies to support humanitarian aid tasks. However, many technologies are still limited as they require both manual and automatic approaches, and more importantly, are not ready to be integrated into the disaster response workflows. To tackle this limitation, we develop automatic data processing services that are freely and publicly available, and made to be simple, efficient, and accessible to non-experts. Our services take textual messages (e.g., tweets, Facebook posts, SMS) as input to determine (i) which disaster type the message belongs to, (ii) whether it is informative or not, and (iii) what type of humanitarian information it conveys. We built our services upon machine learning classifiers that are obtained from large-scale comparative experiments utilizing both classical and deep learning algorithms. Our services outperform state-of-the-art publicly available tools in terms of classification accuracy. |
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| Address | Qatar Computing Research Institute, Qatar | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1891 | |||
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| Author | Rob Grace; Shane Halse; Jess Kropczynski; Andrea Tapia; Fred Fonseca | ||||
| Title | Integrating Social Media in Emergency Dispatch via Distributed Sensemaking | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | sensemaking, emergency dispatch, social media, role play | ||||
| Abstract | Emergency dispatchers typically answer 911 calls and relay information to first responders; however, new workflows arise when social media analysts are included in emergency dispatch work. In this study we examine emergency dispatch workflows as distributed sensemaking processes performed among 911 call takers, dispatchers, and social media analysts during simulated emergency dispatch operations. In active shooter and water rescue scenarios, emergency dispatch teams including call takers, dispatchers, and social media analysts make sense of unfolding events by analyzing, aggregating, and synthesizing information provided by 911 callers and social media users during each scenario. Findings from the simulations inform design requirements for social media analysis tools that can help analysts detect, seek, and analyze information posted on social media during a crisis, and protocols for coordinating analysts? sensemaking activities with those of 911 call takers and dispatchers in reconfigured emergency dispatch workflows. | ||||
| Address | Pennsylvania State University, United States of America;University of Cincinnati, United States of America | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1897 | |||
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| Author | Shane Errol Halse; Rob Grace; Jess Kropczynski; Andrea Tapia | ||||
| Title | Simulating real-time Twitter data from historical datasets | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Twitter, Simulation, Crisis Response, Social Media | ||||
| Abstract | In this paper, we will discuss a system design for simulating social media data based on historical datasets. While many datasets containing data collected from social media during crisis have become publicly available, there is a lack of tools or systems can present this data on the same timeline as it was originally posted. Through the design and use of the tool discussed in this paper, we show how historical datasets can be used for algorithm testing, such as those used in machine learning, to improve the quality of the data. In addition, the use of simulated data also has its benefits in training scenarios, which would allow participants to see real, non-fabricated social media messages in the same temporal manner as found on a social media platform. Lastly, we will discuss the positive reception and future improvements suggested by 911 Public Service Answering Point (PSAP) professionals. | ||||
| Address | PSU, United States of America;University of Cincinnati | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1898 | |||
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| Author | Yingjie Li; Seoyeon Park; Cornelia Caragea; Doina Caragea; Andrea Tapia | ||||
| Title | Sympathy Detection in Disaster Twitter Data | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Word Embedding, Deep Learning, Machine Learning, Sympathy Tweets Detection | ||||
| Abstract | Nowadays, micro-blogging sites such as Twitter have become powerful tools for communicating with others in various situations. Especially in disaster events, these sites can be the best platforms for seeking or providing social support, of which informational support and emotional support are the most important types. Sympathy, a sub-type of emotional support, is an expression of one?s compassion or sorrow for a difficult situation that another person is facing. Providing sympathy to people affected by a disaster can help change people?s emotional states from negative to positive emotions, and hence, help them feel better. Moreover, detecting sympathy contents in Twitter can potentially be used for finding candidate donors since the emotion ?sympathy? is closely related to people who may be willing to donate. Thus, in this paper, as a starting point, we focus on detecting sympathy-related tweets. We address this task using Convolutional Neural Networks (CNNs) with refined word embeddings. Specifically, we propose a refined word embedding technique in terms of various pre-trained word vector models and show great performance of CNNs that use these refined embeddings in the sympathy tweet classification task. We also report experimental results showing that the CNNs with the refined word embeddings outperform not only traditional machine learning techniques, such as Naïve Bayes, Support Vector Machines and AdaBoost with conventional feature sets as bags of words, but also Long Short-Term Memory Networks. |
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| Address | University of Illinois at Chicago, United States of America;Kansas State University, United States of America;Pennsylvania State University, United States of America | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1899 | |||
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| Author | Starr Roxanne Hiltz; Amanda Hughes; Muhammad Imran; Linda Plotnick; Robert Power; Murray Turoff | ||||
| Title | Requirements for Software to Support the use of Social Media in Emergency Management: A Delphi Study | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Social media, emergency management, crisis informatics, software requirements, Delphi method | ||||
| Abstract | Social Media contain a wealth of information that could improve the situational awareness of Emergency Managers during a crisis, but many barriers stand in the way. These include information overload, making it impossible to deal with the flood of raw posts, and lack of trust in unverified crowdsourced data. The purpose of this project is to build a communications bridge between emergency responders and technologists who can provide the advances needed to realize social media?s full potential. We are employing a Delphi study survey design, which is a technique for exploring and developing consensus among a group of experts around a particular topic. Participants include emergency managers and technologists with experience in software to support the use of social media in crisis response, from many countries. The topics of the study are described and preliminary, partial results presented for Round 1 of the study, based on 33 responses. | ||||
| Address | NJIT, United States of America;Brigham Young U.;Qatar Computing Research Inst.;Commonwealth Scientific and Industrial Research Organisation, Australia | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1906 | |||
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| Author | Jens Kersten; Anna Kruspe; Matti Wiegmann; Friederike Klan | ||||
| Title | Robust filtering of crisis-related tweets | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Filtering, Convolutional Neural Networks, Natural Disasters, Twitter, Model Transferability | ||||
| Abstract | Social media enables fast information exchange and status reporting during crises. Filtering is usually required to identify the small fraction of social media stream data related to events. Since deep learning has recently shown to be a reliable approach for filtering and analyzing Twitter messages, a Convolutional Neural Network is examined for filtering crisis-related tweets in this work. The goal is to understand how to obtain accurate and robust filtering models and how model accuracies tend to behave in case of new events. In contrast to other works, the application to real data streams is also investigated. Motivated by the observation that machine learning model accuracies highly depend on the used data, a new comprehensive and balanced compilation of existing data sets is proposed. Experimental results with this data set provide valuable insights. Preliminary results from filtering a data stream recorded during hurricane Florence in September 2018 confirm our results. |
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| Address | German Aerospace Center (DLR), Germany;Bauhaus-Universität Weimar | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1909 | |||
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| Author | Anna Kruspe; Jens Kersten; Friederike Klan | ||||
| Title | Detecting event-related tweets by example using few-shot models | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Social media, Twitter, Relevance, Keywords, Hashtags, Few-shot models, One-class classification | ||||
| Abstract | Social media sources can be helpful in crisis situations, but discovering relevant messages is not trivial. Methods have so far focused on universal detection models for all kinds of crises or for certain crisis types (e.g. floods). Event-specific models could implement a more focused search area, but collecting data and training new models for a crisis that is already in progress is costly and may take too much time for a prompt response. As a compromise, manually collecting a small amount of example messages is feasible. Few-shot models can generalize to unseen classes with such a small handful of examples, and do not need be trained anew for each event. We show how these models can be used to detect crisis-relevant tweets during new events with just 10 to 100 examples and counterexamples. We also propose a new type of few-shot model that does not require counterexamples. |
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| Address | German Aerospace Center (DLR), Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1911 | |||
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| Author | Paige Maas; Shankar Iyer; Andreas Gros; Wonhee Park; Laura McGorman; Chaya Nayak; P. Alex Dow | ||||
| Title | Facebook Disaster Maps: Aggregate Insights for Crisis Response & Recovery | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | crisis mapping, crisis informatics, GIS, social media | ||||
| Abstract | After a natural disaster or other crisis, humanitarian organizations need to know where affected people are located and what resources they need. While this information is difficult to capture quickly through conventional methods, aggregate usage patterns of social media apps like Facebook can help fill these information gaps. In this paper, we describe the data and methodology that power Facebook Disaster Maps. These maps utilize information about Facebook usage in areas impacted by natural hazards, producing aggregate pictures of how the population is affected by and responding to the hazard. The maps include insights into evacuations, cell network connectivity, access to electricity, and long-term displacement. In addition to descriptions and examples of each map type, we describe the source data used to generate the maps, and efforts taken to ensure the security and privacy of Facebook users. We also describe limitations of the current methodologies and opportunities for improvement. |
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| Address | Facebook, United States of America | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | ISCRAM @ idladmin @ | Serial | 1912 | ||
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| Author | Humaira Waqas; Muhammad Imran | ||||
| Title | #CampFireMissing: An Analysis of Tweets About Missing and Found People From California Wildfires | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | social media, Twitter, missing and found people, California wildfires, disaster response | ||||
| Abstract | Several research studies have shown the importance of social media data for humanitarian aid. Among others, the issue of missing and lost people during disasters and emergencies is crucial for disaster managers. This work analyzes Twitter data from a recent wildfire event to determine its usefulness for the mitigation of the missing and found people issue. Data analysis performed using various filtering techniques, and trend analysis revealed that Twitter contains important information potentially useful for emergency managers and volunteers to tackle this issue. Many tweets were found containing full names, partial names, location information, and other vital clues which could be useful for finding missing people. |
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| Address | Qatar Computing Research Institute, Qatar | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1915 | |||
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| Author | Fedor Vitiugin; Carlos Castillo | ||||
| Title | Comparison of Social Media in English and Russian During Emergencies and Mass Convergence Events | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Social Media, Crisis Informatics, Twitter, Information Extraction. | ||||
| Abstract | Twitter is used for spreading information during crisis events. In this paper, we first retrieve event-related information posted in English and Russian during six disasters and sports events that received wide media coverage in both languages, using an adaptive information filtering method for automating the collection of about 100 000 messages. We then compare the contents of these messages in terms of 17 informational and linguistic features using a difference in differences approach. Our results suggest that posts in each language are focused on different types of information. For instance, almost 50% of the popular people mentioned in these messages appear exclusively in either the English messages or the Russian messages, but not both. Our results also suggest differences in the adoption of platform mechanics during crises between Russian-speaking and English-speaking users. This has important implications for data collection during crises, which is almost always focused on a single language. |
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| Address | Independent;Universitat Pompeu Fabra | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | ISCRAM @ idladmin @ | Serial | 1916 | ||
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| Author | Steve Peterson; Keri Stephens; Hemant Purohit; Amanda Hughes | ||||
| Title | When Official Systems Overload: A Framework for Finding Social Media Calls for Help during Evacuations | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Disasters, social media, hurricanes, data, framework, public safety | ||||
| Abstract | During large-scale disasters it is not uncommon for Public Safety Answering Points (e.g., 9-1-1) to encounter service disruptions or become overloaded due to call volume. As observed in the two past United States hurricane seasons, citizens are increasingly turning to social media whether as a consequence of their inability to reach 9-1-1, or as a preferential means of communications. Relying on past research that has examined social media use in disasters, combined with the practical knowledge of the first-hand disaster response experiences, this paper develops a knowledge-driven framework containing parameters useful in identifying patterns of shared information on social media when citizens need help. This effort explores the feasibility of determining differences, similarities, common themes, and time-specific discoveries of social media calls for help associated with hurricane evacuations. At a future date, validation of this framework will be demonstrated using datasets from multiple disasters. The results will lead to recommendations on how the framework can be modified to make it applicable as a generic disaster-type characterization tool. |
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| Address | National Institutes of Health, United States of America;The University of Texas at Austin;George Mason University;Brigham Young University | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1928 | |||
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| Author | Sophie Gerstmann; Hans Betke; Stefan Sackmann | ||||
| Title | Towards Automated Individual Communication for Coordination of Spontaneous Volunteers | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Spontaneous volunteers, chatbot, social media, system architecture | ||||
| Abstract | In recent years, spontaneous volunteers often turned out to be a critical factor to overcome disaster situations and avoid further damages to life and assets. These Volunteers coordinate their activities using social media and mobile devices but are not integrated in usual command and control structures of disaster responders. The lack of professional disaster response knowledge leads to a waste of potential workforce or even dangerous situations for the volunteers. In this paper, a novel approach for a centralized coordination of spontaneous volunteers through disaster response professionals while using popular communication channels esp. messaging services (e.g. Facebook Messenger, WhatsApp) is presented. The architecture of a volunteer coordination system focusing on automated multi-channel communication is shown and the possibilities of a universal chatbot for individual assignment and scheduling of volunteers are discussed. The paper also provides first insights in a demonstrator system as a practical solution. |
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| Address | Martin-Luther University Halle-Wittenberg, Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1965 | |||
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| Author | Gabriela C Barrera; Maria C Yang | ||||
| Title | Evaluation of Digital Volunteers using a Design Approach: Motivations and Contributions in Disaster Response | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Crowd-sourcing, Social Media, Digital Volunteer, Spatial Data Quality, User Design | ||||
| Abstract | With the growth of social media and crowdsourcing in disaster response, further research is needed on the motivations and contributions of digital volunteers. This study applies a user-centered design approach to understanding how we might make better tools to support digital volunteers. This user-centered design approach involves stated preference elicitation methods through an online survey to understand what digital volunteers want in such tools. Through choice-based conjoint analysis, we contribute to mixed-methods research to gain additional insight into motivations and user preferences for a set of design features that might be incorporated into an online tool specifically for digital volunteers. Initial results show preferences for measures of success that were not monetary, which aligned with directly stated motivations for volunteering. Our findings corroborate with previous research in that feedback to volunteers is very important, as well as being able to measure the impact of their work. |
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| Address | MIT, Cambridge, MA, United States of America | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1970 | |||
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| Author | Jess Kropczynski; Rob Grace; Shane Halse; Doina Caragea; Cornelia Caragea; Andrea Tapia | ||||
| Title | Refining a Coding Scheme to Identify Actionable Information on Social Media | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Dispatch, Public Safety Answering Point (PSAP), Social Media, Qualitative Coding. | ||||
| Abstract | This paper describes the use of a previously established qualitative coding scheme developed through a design workshop with public safety professionals, and applied the schema to social media data collecting during crises. The intention of applying this scheme to existing crisis datasets was to acquire training data for machine learning. Applying the coding scheme to social media data revealed that additional subcategories of the coding scheme are necessary to satisfy information requirements necessary to dispatch first responders to an incident. The coding scheme was refined and adapted into a set of instructions for qualitative coders on Amazon Mechanical Turk. The contribution of this work is a coding scheme that is more directly related to the information needs of public safety professionals. Implications of early results using the refined coding scheme are discussed in terms of proposed automated methods to identify actionable information for dispatch of first responders during emergency incidents. | ||||
| Address | Uiniversity of Cincinnati, United States of America;The Pennsylvania State University;Kansas State University;University of Illinois at Chicago | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1981 | |||
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| Author | Asmelash Teka Hadgu; Sallam Abualhaija; Claudia Niederée | ||||
| Title | Real-time Adaptive Crawler for Tracking Unfolding Events on Twitter | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | social search, real-time adaptive search, event tracking, crsis communication | ||||
| Abstract | When a major event such as a crisis situation occurs, people post messages on social media sites such as Twitter, in order to exchange information or to share emotions. These posts can provide useful information to raise situation awareness and support decision making, e.g., by aid organizations. In this paper, we propose a novel method for social media crawling, which exploits a Bayesian inference framework to keep track of keyword changes over time and uses a counter-stream to gauge the inclusion of noise and irrelevant information. In addition, we present a framework to evaluate real-time adaptive social search algorithms in a reproducible manner, which relies on a semi-automated approach for ground-truth construction. We show that our method outperforms previous methods for very large scale events. |
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| Address | L3S Research Center, Leibniz universität Hannover, Germany;Interdisciplinary Centre for Security, Reliability and Trust | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication |
Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1985 | |||
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| Author | Murray E. Jennex | ||||
| Title | Social media – Truly viable for crisis response? | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Availability; Hardware; Cell phone; Crisis events; Crisis response; San Diego; Social media; Information systems | ||||
| Abstract | On September 8, 2011 the Great San Diego/Southwest Blackout occurred. Approximately 5 million people were affected by this blackout. This paper explores the availability of social media following such a crisis event. Contrary to expectations, the cell phone system did not have the expected availability and as a result, users had a difficult time using social media to status/contact family and friends. This paper presents a survey exploring the use and availability of social media during the Great San Diego/Southwest Blackout event. © 2012 ISCRAM. | ||||
| Address | San Diego State University, United States | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication |
Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Social Media and Collaborative Systems | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 23 | |||
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| Author | Tom Duffy; Richard McMaster; Chris Baber; Robert Houghton | ||||
| Title | Towards an ontology broker to improve cross-agency sharing in emergency response | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Disasters; Information services; Information systems; Terrorism; Communication and collaborations; Disaster response; Emergency response; Information networks; Organisational boundaries; Shared understanding; Socio-technical networks; Standard operating procedures; Emergency services | ||||
| Abstract | Major incidents and disasters tend to be highly complex, contain high levels of uncertainty and may often force official responders to set aside their standard operating procedures and work collaboratively with a range of agencies and actors on the ground. Prior work has shown that establishing clear lines of communication and maintaining a shared understanding across organisational boundaries can be challenging to achieve, particularly in stressful and unusual circumstances. In the present paper we discuss ongoing work into specifying a meta-process for facilitating communication and collaboration based on the observation that common themes that emerge in communication within and across organisational boundaries can subsequently be tracked and built into an Ontology Broker. This work draws on experimental work in our laboratory, observations made in emergency control environments and, emphasised in this paper, lessons learned in the 2005 London bombings. © 2012 ISCRAM. | ||||
| Address | University of Birmingham, United Kingdom; University of Nottingham, United Kingdom | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication |
Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Social Media and Collaborative Systems | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 103 | |||
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| Author | Jacqueline Floch; Michael Angermann; Edel Jennings; Mark Roddy | ||||
| Title | Exploring cooperating smart spaces for efficient collaboration in disaster management | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Disaster prevention; Disasters; Information management; Information systems; Space platforms; Ubiquitous computing; Crowd participation; Cscw; Current practices; Disaster management; Disaster scenario; Disaster zones; Social computing; User evaluations; Human resource management | ||||
| Abstract | This paper discusses the applicability of Cooperating Smart Spaces in the disaster management realm and their potential to increase the efficiency and effectiveness of rescue relief teams. The Cooperating Smart Space is a novel concept that combines and extends pervasive computing and social computing to support smart space management and community collaboration. Based on an analysis of current practice, we illustrate how the concept can be exploited in the assessment of a disaster scenario in order to improve information management, collaboration between expert teams and cooperation with online volunteers outside of the disaster zone. We present the results of an initial user evaluation by disaster management experts and conclude with important implications for the design of a Cooperating Smart Space platform. © 2012 ISCRAM. | ||||
| Address | SINTEF, ICT, Norway; German Aerospace Center (DLR), Germany; Waterford Institute of Technology (TSSG), Ireland | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication |
Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Social Media and Collaborative Systems | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 108 | |||
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| Author | Sergio Herranz; David Díez; Díaz, P.; Starr Roxanne Hiltz | ||||
| Title | Exploring the design of technological platformsfor virtual communities of practice | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Civil defense; Design; Disasters; Information systems; Virtual reality; Community IS; Critical domain; Design research; Emergency management; Intrinsic features; Social structure; Technological platform; Virtual communities of practices; Risk management | ||||
| Abstract | Virtual Communities of Practice (VCoP) refers to groups of people who share a concern about a specific domain or topic and use a virtual environment to share and increase their knowledge and expertise about this domain. This kind of social structure has intrinsic features suitable to support emergency management communities. Nevertheless, the design of specific technological platforms that support both the activity and the practice of the community is not a trivial task, especially in critical domains such as emergency management. This paper presents the inquiry process carried out over one and a half years for the purpose of generating insights about the application of VCoPs within the emergency management context. Based on a case study, a set of findings is presented about the guidelines that should be followed in order to develop suitable technological platforms that support the labor of VCoPs in the emergency management context. © 2012 ISCRAM. | ||||
| Address | DEI Laboratory, Computer Science Department, Universidad Carlos III, Spain | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication |
Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Social Media and Collaborative Systems | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 128 | |||
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| Author | Peter A. Jongejan; Tim J. Grant | ||||
| Title | Social media in command & control: An extended framework | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Communication; Information systems; Peer to peer networks; Basic theory; Crisis management; Dynamic environments; Network-enabled capabilities; Social media; Social software; Theoretical development; Work-in-progress; File editors | ||||
| Abstract | Our research is aimed at investigating whether social media has a role to play in military Command & Control. Since social media is peer-to-peer, it could facilitate Network-Enabled Capabilities. A useful theoretical development is Reuter, Marx, and Pipek's (2011) proposal of a two-by-two matrix for social software infrastructure. Their framework assumes one-way communication and monolithic organizations. However, to operate in a real-time, dynamic environment, crisis management organizations must close the decision-making loop. Moreover, they must be structured into an action part that handles the crisis on-site, and a control part that monitors and directs operations in real time. The purpose of this work-in-progress paper is to present our extension of Reuter et al's framework. The paper outlines Reuter et al's framework, summarises the basic theory of Command & Control, describes how we extended Reuter et al's framework, and outlines further research. © 2012 ISCRAM. | ||||
| Address | Netherlands Defence Academy, Netherlands | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication |
Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Social Media and Collaborative Systems | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 137 | |||
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| Author | Andrea Kavanaugh; Steven D. Sheetz; Riham Hassan; Seungwon Yang; Hicham G. Elmongui; Edward A. Fox; Mohamed Magdy; Donald J. Shoemaker | ||||
| Title | Between a rock and a cell phone: Communication and information technology use during the 2011 Egyptian uprising | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Cellular telephones; Information systems; Mobile phones; Contextual factors; Information technology use; Innovation diffusion; Innovation diffusion theory; Middle East; Opinion leaders; Social media; Social media datum; Social networking (online) | ||||
| Abstract | Many observers heralded the use of social media during recent political uprisings in the Middle East even dubbing Iran's post election protests a “Twitter Revolution”. We seek to put into perspective the use of social media in Egypt during the mass political demonstrations in 2011. We draw on innovation diffusion theory to argue that these media could have had an impact beyond their low adoption rates due to other factors related to demographics and social networks. We supplement our social media data analysis with survey data we collected in June 2011 from an opportunity sample of Egyptian youth. We conclude that in addition to the contextual factors noted above, the individuals within Egypt who used Twitter during the uprising have the characteristics of opinion leaders. These findings contribute to knowledge regarding the role of opinion leaders and social media, especially Twitter, during violent political demonstrations. © 2012 ISCRAM. | ||||
| Address | Virginia Tech, Blacksburg, VA 24061, United States; Arab Academy for Science and Technology, Cairo, Egypt; Alexandria University, Alexandria, Egypt | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication |
Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Social Media and Collaborative Systems | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 138 | |||
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