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Author
Diana C. Arce Cuesta
;
Gilbert J. Huber
;
Jose Orlando Gomes
;
Paulo V. R. Carvalho
Title
A Framework to Capture Incidents during Emergency Situations
Type
Conference Article
Year
2015
Publication
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2015
Volume
Issue
Pages
Keywords
contingency plans
;
emergency response
;
incidents, learning
Abstract
Emergency organizations have contingency plans, which define responsibilities, resources, and actions to be performed in an emergency situation. However, unexpected incidents may arise and cause additional difficulty in the emergency control process. The knowledge that team members develop to deal with these incidents and keep the system ?functioning? improves resilience and response and is very valuable for such organizations. This research addresses the problem of how to capture the incidents and knowledge generated during the emergency response through a conceptual framework. The framework defines a structured process for preparation and capture of incidents during an emergency through direct observations, to assist in the capture and proper representation of the incidents to produce knowledge within other practitioners.
Address
Corporate Author
Thesis
Publisher
University of Agder (UiA)
Place of Publication
Kristiansand, Norway
Editor
L. Palen; M. Buscher; T. Comes; A. Hughes
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9788271177881
Medium
Track
Planning, Foresight and Risk Analysis
Expedition
Conference
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes
Approved
yes
Call Number
Serial
1320
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