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Author  |
Erion Elmasllari | ||||
| Title | Design and development methods for improving acceptance of IT among emergency responders | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Acceptance of ICT, Methodology, User Centered Design, UCD | ||||
| Abstract | Various sources report a low adoption of IT-based tools in emergency response, as well as a negative attitude of responders to such tools. The responders? needs, simply put, are not met by the IT-based tools offered to them. Observing this situation through a user-centered design lens, we note that such problems typically stem from insufficient or erroneous context analysis. The deficiencies become even more pronounced when considering that emergency response represents a complex, adaptive socio-technical system. We also note that the appropriate methodology for designing ER systems is rarely discussed in literature and in research papers. To fill that void, the present paper discusses a minimal set of techniques that, both in our experience and according to state of the art practice, can guide developers towards positively-accepted IT systems for emergency response. |
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| Address | Fraunhofer FIT, Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T15- Open Track | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1851 | |||
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| Author |
Erion Elmasllari | ||||
| Title | Why IT systems for emergency response get rejected: examining responders' attitude to IT | Type | Conference Article | ||
| Year | 2018 | Publication | ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2018 |
| Volume | Issue | Pages | 994-1002 | ||
| Keywords | Acceptance of ICT, Survey on existing approaches, Impact of IT, Grounded Theory | ||||
| Abstract | Emergency responders' attitude to IT is marked by resistance, aversity, and rejection. This does not extend to technology in general and is specific to IT alone. Current research on the topic only presents partial, scattered, and unconnected accounts that do not provide a starting point on how to tackle this attitude. The available models for technology acceptance are also generic and do not take into account the specifics of the emergency response domain. Through extensive user research combined with a grounded theory approach, this paper identifies twelve problem areas from which responders' negative attitude towards IT arises. By extending the technology acceptance models with this new knowledge, we provide system designers with an understanding of what to tackle and tune in their IT system designs so that a positive attitude among emergency responders can be achieved. | ||||
| Address | |||||
| Corporate Author | Thesis | ||||
| Publisher | Rochester Institute of Technology | Place of Publication | Rochester, NY (USA) | Editor | Kees Boersma; Brian Tomaszeski |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-0-692-12760-5 | Medium | |
| Track | Open Track | Expedition | Conference | ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 2171 | |||
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| Author |
Erion Elmasllari; René Reiners | ||||
| Title | Learning From Non-Acceptance: Design Dimensions for User Acceptance of E-Triage Systems | Type | Conference Article | ||
| Year | 2017 | Publication | Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2017 |
| Volume | Issue | Pages | 798-813 | ||
| Keywords | Triage; E-Triage; Survey on existing approaches; Acceptance of ICT; Design guidelines | ||||
| Abstract | As of 26 December 2016, seventeen electronic triage systems for disaster triage have been proposed in the ACM, IEEE, and ISCRAM publication databases. Most of these systems have remained inside the laboratory; the rest have disappeared entirely. Responders still prefer to do triage with paper tags from the 1960's, while no research has been presented on why the proposed e-triage systems have not found acceptance and use in the field. Based on exhaustive literature research and on the findings from the four-year long, EU research project BRIDGE , this paper presents e-triage acceptance dimensions, analyzes the main reasons why proposed systems have been rejected, and guides designers towards upcoming, well-accepted e-triage systems. | ||||
| Address | User-Centered Ubiquitous Computing Fraunhofer FIT, Schloss Birlinghoven, 53754 Sankt Augustin, Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Albi, France | Editor | Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | Medium | ||
| Track | New Technologies for Crisis Management | Expedition | Conference | 14th International Conference on Information Systems for Crisis Response And Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 2066 | |||
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| Author |
Holzhüter, M.; Huhle, G.; Reuter-Oppermann, M.; Hellriegel, J.; Klafft, M. | ||||
| Title | Acceptance study on application systems to improve situational incident management through bi-directional communication between citizens and decision-makers in emergencies and crises situations | Type | Conference Article | ||
| Year | 2023 | Publication | Proceedings of the 20th International ISCRAM Conference | Abbreviated Journal | Iscram 2023 |
| Volume | Issue | Pages | 197-207 | ||
| Keywords | Emergency Control Centre; Situational Awareness; Acceptance of ICT; Population; Crowdsourcing; Video Support; Bidirectional Communication | ||||
| Abstract | Efficient hazard prevention and disaster control depend on situational awareness. Situational information is – among others – provided by citizens on the ground. Disaster managers are often reluctant to use such information on a large scale or in a systematic way for fear of being overwhelmed by information overload in a stressful crisis. New information technologies for crisis management are strongly dependent on the acceptance of the people using them and can only be successful as socio-technical systems. Therefore, 354 employees of public and private emergency operation centres as well as members of crisis management teams were asked to assess different information sharing technologies. 504 people from the public responded to an online survey about their willingness to use such technologies. The results indicate a high level of acceptance by both user groups for bi directional communication technologies for situation management and the improvement of situational awareness. | ||||
| Address | Fraunhofer FOKUS; COREVAS GmbH & CO.KG; Technische Universität Darmstadt; Fraunhofer FOKUS; Fraunhofer FOKUS | ||||
| Corporate Author | Thesis | ||||
| Publisher | University of Nebraska at Omaha | Place of Publication | Omaha, USA | Editor | Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Hosssein Baharmand | Series Title | Abbreviated Series Title | ||
| Series Volume | Series Issue | Edition | 1 | ||
| ISSN | ISBN | Medium | |||
| Track | Technologies for First Responders | Expedition | Conference | ||
| Notes | http://dx.doi.org/10.59297/ZLXU9879 | Approved | no | ||
| Call Number | ISCRAM @ idladmin @ | Serial | 2518 | ||
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