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	Author	Hayley Watson; Kim Hagen; Tom Ritchey
	Title	Experiencing GMA as a means of developing a conceptual model of the problem space involving understanding cascading effects in crises			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	Cascading effects; crises; general morphological analysis; problem space
	Abstract	A complex challenge facing those involved in crisis management relates to how to manage cascading effects in crisis situations. This paper provides a practice-based insight into the use of General Morphological Analysis (GMA), a non-quantified modelling method that can enable a shared understanding of the various interdependencies involved in cascading crises, by creating a conceptual model of a problem space. This insight paper provides an understanding of the nature of the method, and to reveal the project-related experiences of the facilitator and researchers, thereby contributing to an understanding of the benefits and challenges associated with GMA. Authors find that GMA provided a useful means of a multidisciplinary group developing an initial conceptual model for a complex problem. Whilst a challenging experience, the method will be used for conducting gap analyses at a later stage in the project, thus providing benefits to understanding and managing cascading effects in crises.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Researching Crisis: Methodologies	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	yes
	Call Number				Serial	1253
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	Author	Heiko Roßnagel; Olaf Junker
	Title	Evaluation of a mobile emergency management system – A simulation approach			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Civil defense; Disasters; Information systems; Management information systems; Mobile telecommunication systems; Risk management; Systems analysis; Agent based simulation; Emergency management; Emergency management systems; Information delivery; Mobile communications; Mobile service; Multi-agent based simulations; Public events; Information management
	Abstract	Large public events such as sporting events, concerts, fairs and street festivals are quite common in metropolitan areas. Because of the high frequency of such events and the increasing number of involved parties, those being responsible for the organization and execution have to cope with increasing complexity and shortening time frames for planning and preperation. Because of the high concentration of passengers, unplanned incidents that occur during these public events can have devastating effects and can lead to crises and disasters. Emergency management systems that utilize mobile communication infrastructures can provide prompt information delivery to save human lives. In this paper we propose a system design for mobile emergency management and outline our approach of evaluating this system design using multi-agent based simulation. To make our simulation of passenger movements as realistic as possible we gathered empirical data for a large event as well as for normal rush hour traffic.
	Address	Fraunhofer IAO, Germany; Airport Research Center, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Open Track	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	884
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	Author	Hemant Purohit; Kathleen Moore
	Title	The Digital Crow's Nest: A Framework for Proactive Disaster Informatics & Resilience by Open Source Intelligence			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	949-958
	Keywords	Resilience, Emergency management, Crisis Management, Indicator Analysis, Open Source Intelligence
	Abstract	The research on technology-assisted crisis management has primarily existed for two decades since 9/11. Although, the focus of technology research has been centered around tools to assist the response phase after a disaster. There has been a lack of emphasis on the role and design of technologies to assist the other phases of the crisis management cycle, particularly preparedness and mitigation phases to lead towards the vision of building resilient communities. In this paper, we first identify resilience characteristics of a community from the prior literature. We then analyze a co-occurrence network of concepts in the ISCRAM publications to validate the gap in relating technologies to resilience and conduct an indicator analysis of factors for proactive disaster informatics via a case study of recent disaster. Our analysis leads us to propose a conceptual framework “Digital Crow's Nest” based on Open Source Intelligence to improve the technology design for community resilience.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Designing for Resilience	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2167
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	Author	Holger Fischer; Florian Klompmaker
	Title	Enriching disaster control management based on human-centered design			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Iterative methods; Job analysis; Mobile devices; Control management; Federal agency; Human-centered designs; Interactive tables; Management process; Rescue activities; Thw; User need; Disasters
	Abstract	Hurricanes or earthquakes reveal the increasing importance of the research in disaster control management, which is essential to coordinate the amount of rescue activities. The German Federal Agency for Technical Relief is responsible for tasks like coordination, high capacity pumping and infrastructure. To support them in their management process and to improve the efficiency and the effectiveness in their workflow, we built an interactive table and established a human-centered design process to understand the context of use and to create a system out of the users' perspective. In this paper we present further scenarios as a result of the second iteration in performing human-centered design methods together with experts in the domain. We show that methods like ethnography studies, task analyses or workshops are suitable and essential in this context and arise in helpful tools that support the experts with additional information in case of decisions. Â© 2012 ISCRAM.
	Address	University of Paderborn, C-LAB, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Human Experiences in the Design of Crisis Response and Management Services and Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	107
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	Author	Hüseyin Can Ünen
	Title	Developing a framework for a social vulnerability and consequence-based post-disaster behavior analysis methodology			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Damage detection; Information systems; Seismology; Affected population; Assessment methodologies; Behavior analysis; Population estimate; Seismic loss; Social resiliency; Social vulnerability; Structural damages; Economic and social effects
	Abstract	The proposed study is expected to focus on the less investigated areas by the previous seismic risk analyses in Turkey. Most of the existing loss assessment methodologies focus on structural damage, infrastructural damage, economic impact, and casualties. However, affected population estimates and development of plans for the immediate needs and recovery requirements of the surviving population are also of equal importance. The proposed framework in this aspect will be utilizing previous social vulnerability and seismic loss assessment studies to develop an analysis methodology for affected population and social response analyses. The methodology is expected to help response planners and decision makers in determining the needs for the surviving population in the recovery process. Â© 2012 ISCRAM.
	Address	Istanbul Technical University, Turkey
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	75
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	Author	Jan Rudinsky; Ebba Thora Hvannberg
	Title	Consolidating requirements analysis models for a crisis management training simulator			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Consolidation; Information systems; Management information systems; Requirements engineering; Contextual design; Crisis incident types; Crisis management; Crisis management systems; Model consolidation; Requirements; Requirements analysis; Requirements elicitation; Simulators
	Abstract	This paper presents a requirements model of the activities of the response phase of a crisis management simulator. The model was constructed based on three types of incidents in three different countries, and it derives from extensive requirements elicitations in meetings, field visits and workshops with a broad range of stakeholders from multiple agencies. A second contribution of the paper is the application of work model consolidation and lessons learned therefrom. A third contribution of the paper is an analysis of the similarities and differences of three different crisis management systems in the transport sector in three different European countries.
	Address	University of Iceland, Iceland
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Command and Control Studies	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	897
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	Author	Jan Wendland; Christian Ehnis; Rodney J. Clarke; Deborah Bunker
	Title	Sydney Siege, December 2014: A Visualisation of a Semantic Social Media Sentiment Analysis			Type	Conference Article
	Year	2018	Publication	ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2018
	Volume		Issue		Pages	493-506
	Keywords	Social Media, Sentiment Analysis, Systemic Functional Linguistics, Extreme Events, Crisis Communication
	Abstract	Sentiment Analyses are widely used approaches to understand and identify emotions, feelings, and opinion on social media platforms. Most sentiment analysis systems measure the presumed emotional polarity of texts. While this is sufficient for some applications, these approaches are very limiting when it comes to understanding how social media users actually use language resources to make sense of extreme events. In this paper, a Sentiment Analysis based on the Appraisal System from the theory of communication called Systemic Functional Linguistics is applied to understand the sentiment of event-driven social media communication. A prototype was developed to analyze Twitter data using the Appraisal System. This prototype was applied to tweets collected during and after the Sydney Siege 2014, a hostage situation in a busy café in Sydney. Because the Appraisal System is a theorised functional communication method, the results of this analysis are more nuanced than is possible with traditional polarity based sentiment analysis.
	Address
	Corporate Author				Thesis
	Publisher	Rochester Institute of Technology	Place of Publication	Rochester, NY (USA)	Editor	Kees Boersma; Brian Tomaszeski
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-0-692-12760-5	Medium
	Track	Social Media Studies	Expedition		Conference	ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	2126
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	Author	Jaziar Radianti; Terje Gjøsæter; Weiqin Chen
	Title	Slaying the SA Demons – Humans vs. Technology – A Content Analysis			Type	Conference Article
	Year	2021	Publication	ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2021
	Volume		Issue		Pages	946-958
	Keywords	situation awareness, SA Demons, crisis management, human error, universal design, content analysis
	Abstract	In this paper, we examine Situation Awareness (SA) and the application of Endsley's Demons of SA in different contexts and research areas and perform content analysis to examine how they are used, and to what degree they are perceived as stemming from human error or weaknesses in technology and if any suggestions for mitigation are primarily focused on the human or the technology side. Based on our findings, we propose universal design as a tool that can counter the effects of the demons of SA by improving the usability and accessibility of SA-supporting technology and thereby removing barriers to SA, rather than challenging the users to overcome not only barriers that are a result of the complexity of the situation itself, but also additional barriers that are caused by inferior and suboptimal design of the technology in use.
	Address	University of Agder; University of Agder; Oslo Metropolitan University
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-61-5	ISBN		Medium
	Track	Usability and Universal Design of ICT for Emergency Management	Expedition		Conference	18th International Conference on Information Systems for Crisis Response and Management
	Notes	jaziar.radianti@uia.no			Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2387
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	Author	Jens Pottebaum; Anna Maria Japs; Stephan Prödel; Rainer Koch
	Title	Design and modeling of a domain ontology for fire protection			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Fire extinguishers; Fire protection; Information analysis; Information systems; Interoperability; Semantic Web; Semantics; Command and control process; Design and modeling; Domain ontologies; Emergency response; Heterogeneous domains; Information sharing; Ontology language; Semantic technologies; Command and control systems
	Abstract	The semantics of things represent the central problem of the heterogeneous domain of emergency response. Both the communication between human actors and the interface between information systems face this hurdle with high impact on the efficiency in mission and time critical command and control processes. The integration of applications and information sharing based on semantic technologies promise added value for a solution to this problem. Therefore a model of the domain is essential; this paper contributes a domain ontology for fire protection. The scientific discussion as well as expert interviews built the basis for a new modeling approach. The selection of ontology languages is one of the important design issues presented in this paper.
	Address	Universität Paderborn, C.I.K., Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Standardisation and Ontologies	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	847
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	Author	Jian Wang; Daniela Rosca; Williams Tepfenhart; Allen Milewski
	Title	Incident command system workflow modeling and analysis: A case study			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	127-136
	Keywords	Information systems; Management information systems; Models; Verification; Work simplification; Formal approach; Incident command systems; Paperless; Work-flows; Workflow; Workflow management systems; Workflow modeling; Workflow modeling and analysis; Fire hazards
	Abstract	The dynamics and volunteer-based workforce characteristics of incident command systems have raised significant challenges to workflow management systems. Incident command systems must be able to adapt to ever changing surroundings and tasks during an incident. These changes need to be known by all responsible parties, since people work in shifts, get tired or sick during the management of an incident. In order to create this awareness, job action sheets and forms have been created. We propose a paperless system that can dynamically take care of these aspects, and formally verify the correctness of the workflows. Furthermore, during an incident, the majority of workers are volunteers that vary in their knowledge of computers, or workflows. To address these challenges, we developed an intuitive, yet formal approach to workflow modeling, modification, enactment and validation. In this paper, we show how to apply this approach to address the needs of a typical incident command system workflow.
	Address	Department of Software Engineering, Monmouth University, West Long Branch, NJ 07728, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	INCIDENT COMMAND SYSTEMS WORKFLOW MANAGEMENT	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1062
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	Author	Joaquín López-Silva; Victor A. Bañuls; Murray Turoff
	Title	Scenario Based Approach for Risks Analysis in Critical Infrastructures			Type	Conference Article
	Year	2015	Publication	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2015
	Volume		Issue		Pages
	Keywords	Crisis Preparedness; Critical Infrastructures; Cross Impact Analysis (CIA); Resilience-Risk Analysis; Scenarios
	Abstract	This paper proposes a Cross Impact Analysis for supporting critical infrastructures risk analysis. This methodology contributes to decision-makers and planners with analytical tools for modeling complex situations. These features are generally useful in emergency management and particularly within the critical infrastructures scope, where complex scenarios for risk analysis and emergency plans design have to be analyzed. This paper will show by an example how CIA methodology can be applied for risks and identification analysis with an application to a Data Centre of a Critical Infrastructure.
	Address
	Corporate Author				Thesis
	Publisher	University of Agder (UiA)	Place of Publication	Kristiansand, Norway	Editor	L. Palen; M. Buscher; T. Comes; A. Hughes
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9788271177881	Medium
	Track	Analytical Modelling and Simulation	Expedition		Conference	ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1187
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	Author	Jonas Rybing; Johan Larsson; Carl-Oscar Jonson; Erik Prytz
	Title	Preliminary Validation Results of DigEmergo for Surge Capacity Management			Type	Conference Article
	Year	2016	Publication	ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2016
	Volume		Issue		Pages
	Keywords	Simulator Validation; Between Group Analysis; Command And Control; Performance Measures; Emergency Medicine; Surge Capacity
	Abstract	This paper presents preliminary analysis from a validation study of a novel emergency medicine command and control training and evaluation simulator: DIGEMERGO®. The simulated emergency scenario was a surge capacity event at a generic emergency department, in which the participants took on a management role as the emergency department?s coordinating head nurse. A between group validation design with medical expert and novice participants was used. Initial analysis examined three triage measures associated with surge capacity management performance: time to triage, amount of patients triaged, and triage accuracy. The results show that experts were significantly more accurate at triaging in-hospital patients, but not incoming trauma patients. No significant differences in time or number of patients triaged was found. These initial results partially indicate simulator validity, but trauma patient triage accuracy suffered from a confounding variable in the triage system used. Analysis of additional measures is undergoing to further investigate validity claims.
	Address
	Corporate Author				Thesis
	Publisher	Federal University of Rio de Janeiro	Place of Publication	Rio de Janeiro, Brasil	Editor	A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3388	ISBN	978-84-608-7984-9	Medium
	Track	Command and Control Studies	Expedition		Conference	13th International Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1386
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	Author	Jonathan L. Barr; Annie M. Boek Peddicord; Russ Burtner; Heidi A. Mahy
	Title	Current domain challenges in the emergency response community			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Communication; Decision support systems; Information systems; Knowledge management; Data access; Decision supports; Domain challenges; Gap analysis; Information environment; Knowledge transfer; Resource management; Situational awareness; Emergency services
	Abstract	This paper describes the development of a framework targeted to technology providers to better understand the grand domain challenges of the emergency response and management community (EM). In developing this framework, Pacific Northwest National Laboratory (PNNL) researchers interviewed subject matter experts (SMEs) across the EM domain and corroborated these findings with current literature. We are presently examining relationships and dependencies within the framework. We anticipate that a thorough understanding of these gaps and dependencies will allow for a more informed approach to prioritizing research, developing tools, and applying technology to enhance performance in the EM community.
	Address	Pacific Northwest National Laboratory, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Advanced Research Methods and Unconventional Results	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	288
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	Author	Jose J. Gonzalez; Colin Eden; Eirik Abildsnes; Martin Hauge; Monica Trentin; Luca Ragazzoni; Peter Berggren; Carl-Oscar Jonson; Ahmed A. Abdelgawad
	Title	Elicitation, analysis and mitigation of systemic pandemic risks			Type	Conference Article
	Year	2021	Publication	ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2021
	Volume		Issue		Pages	581-596
	Keywords	Systemic risk, Cascading effects, Vicious cycles, Risk system analysis, Risk mitigation
	Abstract	The Covid-19 pandemic has disrupted the health care system and affected all sectors of society, including critical infrastructures. In turn, the impact on society's infrastructures has impacted back on the health care sector. These interactions have created a system of associated risks and outcomes, where the outcomes of risks are risks themselves and where the resulting consequences are complex vicious cycles. Traditional risks assessment methods cannot cope with interdependent risks. This paper describes a novel risk systemicity approach to elicit and mitigate the systemic risks of a major pandemic. The approach employed the internet-based software strategyfinder[TM] in workshops to elicit relevant risk information from sixteen appropriately selected experts from the health care sector and major sectors impacted by and impacting back on the health care sector. The risk information was processed with powerful analytical tools of strategyfinder to allow the experts to prioritise portfolios of strategies attacking the vicious cycles.
	Address	Centre for Integrated Emergency Management (CIEM), University of Agder; Strathclyde Business School, Glasgow; University of Agder, Dep. of psychosocial health and Kristiansand municipality, Dep. of research and innovation; Sørlandet Sykehus HF; Center for
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-61-5	ISBN		Medium
	Track	Planning, Foresight and Risk Analysis	Expedition		Conference	18th International Conference on Information Systems for Crisis Response and Management
	Notes	jose.j.gonzalez@uia.no			Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2357
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	Author	Kamil Panitzek; Immanuel Schweizer; Dirk Bradler; Max Mühlhäuser
	Title	City mesh – Resilient first responder communication			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Disaster prevention; Electric network topology; Information systems; MESH networking; Population statistics; Wireless ad hoc networks; City area; Communication infrastructure; Communication structures; Communication technologies; Connectivity analysis; High population density; Large scale disasters; Resilience; Disasters
	Abstract	Communication between first responders is vital to the success of large scale disaster management. But communication technologies used by first responders today do not scale well due to heterogeneity, point-topoint connections, and centralized communication structures. As the popularity of devices equipped with Wi-Fi grows, the number of access points (APs) in city centers increases as well. This communication infrastructure exists and should be used in city wide disasters as it is readily available in areas with high population density. In this paper, we investigate Wi-Fi access points in 5 major cities deployed in stores, bars, and restaurants. We want to answer the question if these APs can be used as a mesh networking backbone in disaster response. The main contributions of this paper are (i) the surveyed and analyzed public Wi-Fi layout of five major cities and (ii) the connectivity analysis of the city wide network topology.
	Address	TU Darmstadt, Germany
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Mobile and Sensor Networks	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	829
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	Author	Kamil Panitzek; Tobias Bönning; Immanuel Schweizer; Gero Seipel; Max Mühlhäuser
	Title	Enhancing robustness of first responder communication in urban environments			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Mobile devices; Topology; Wireless mesh networks (WMN); Analysis; First Response; Resiliency; Urban areas; Wireless routers; Routers
	Abstract	Communication is crucial for first responders. Crisis management is nearly impossible without good means of communication. Unfortunately the communication technology used by first responders today does not scale well. Also most of the given infrastructure, such as cell towers, might be destroyed. In recent research ad-hoc and peer-to-peer based communication has been proposed to solve the problem of resilient communication. Most mobile devices are equipped with wireless transceivers that make them suitable to participate in ad-hoc networks. But node density might be too small for a connected topology. In this paper we, therefore, discuss the implications of an emergency switch for private wireless routers allowing them to transition to an emergency mode to create a supportive wireless mesh network. To analyze if such a network would result in a resilient topology real data from wireless routers in a city is gathered. We calculate the locations of private and public routers from GPS traces and compare the resulting networks with each other. Â© 2012 ISCRAM.
	Address	TU Darmstadt, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Wireless Connectivity Management	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	184
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	Author	Karolina A. Wojciechowska; Berend Vreugdenhil
	Title	Integration of uncertainty into emergency procedures of water boards			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Cost benefit analysis; Forecasting; Emergency procedures; Extreme rainfall; Extreme weather; Netherlands; Response measures; Simple schemes; Uncertainty; Water boards; Information systems
	Abstract	In the Netherlands, Royal Dutch Meteorological Institute warns water boards for extreme rainfall if per-specified thresholds are (expected to be) exceeded. When a water board receives a warning, certain response measures can be taken. In general, the thresholds are based on experience and intuition. Clear procedures, which describe decision-making under uncertainty in available information (e.g., forecasted rainfall), do not exist. In this document, first results of the project “Extreme weather for water boards” are briefly described. The aim of this project is to study integration of the uncertainty into emergency procedures of the water boards. The current emergency procedures of two water boards are analyzed. Recommended adjustments to the procedures allow including the uncertainty by estimation of a probability of overload and cost-benefit analysis of response measures (benefit as avoided damage). A simple scheme that supports estimation of the probability is introduced. Â© 2012 ISCRAM.
	Address	HKV Consultants, Netherlands
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Event-Driven Techniques and Methods for Crisis Management	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	241
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	Author	Katelynn Amaris Kapalo; Pamela Wisniewski; Joseph J. LaViola Jr.
	Title	First In, Left Out : Current Technological Limitations from the Perspective of Fire Engine Companies			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Fire service, case study, sociotechnical analysis, work analysis, information systems
	Abstract	The cognitive demands and skills required of a fire engine company when assessing the scene of an incident and the systems they use to manage this information are a matter of life or death. We conducted a case study with an entire fire battalion in Florida (35 firefighters at varying levels of command) to assess their routine technology needs. Using a cognitive work analysis approach, we found that the firefighters in our study relied on mission critical systems that often failed, as well as disparate secondary systems that lacked integration. Capability gaps and inaccessible data also increased the likelihood of errors, creating frustration in the systems that both helped and hindered these firefighters in their daily job tasks. We describe what firefighters need from technology in its present state and we outline usability issues for technology designers and practitioners to leverage in the design of future systems.
	Address	University of Central Florida, United States of America
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T15- Open Track	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1895
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	Author	Kenny Meesters; Bartel A. Van De Walle
	Title	Towards an impact evaluation framework for the collaborative information supply chain in humanitarian crisis response			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	536-545
	Keywords	Supply chains; Impact evaluation; Information supply chain; Requirement analysis; Systems development; User participation; Information systems
	Abstract	Emerging technologies provide opportunities for the humanitarian responders' community to enhance the effectiveness of their response to crisis situations. A part of this development can be contributed to a new type of information supply chains -driven by collaboration with digital, online communities- enabling organizations to make better informed decisions. However, how exactly and to what extend this collaboration impacts the decision making process is unknown. To improve these new information exchanges and the corresponding systems, an evaluation method is needed to assess the performance of these processes and systems. This paper builds on existing evaluation methods for information systems and design principles to propose such an impact evaluation framework. The proposed framework has been applied in a case study to demonstrate its potential to identify areas for further improvement in the (online) collaboration between information suppliers and users.
	Address	Tilburg University, Netherlands
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Humanitarian Challenges	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	759
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	Author	Kera Z. Watkins; Katrina Simon-Agolory; Anuradha Venkateswaran; Deok Nam
	Title	Get a plan! Automatically generating disaster preparedness plans using WILBER			Type	Conference Article
	Year	2011	Publication	8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011	Abbreviated Journal	ISCRAM 2011
	Volume		Issue		Pages
	Keywords	Disaster prevention; Disasters; Information systems; Risk analysis; Risk assessment; Disaster preparedness; Disaster preparedness plans; Disaster recovery; Emergency plans; Emergency response; Historical information; Wilberforce University; Wireless sensor; Geographic information systems
	Abstract	It is common knowledge that having a relevant disaster preparedness plan is helpful for saving lives and money during an actual crisis. However, few individuals and families have a plan in the United States. Less than 10% of US states provide online resources for individuals and families to develop customized basic disaster plans. Those states sometimes offer additional information particular to their areas. However, existing online resources could be extended nationally by automatically providing additional plan information based on localized threats (e.g. climate, terrorism, etc.) within a geographical area. Wilberforce University has designed a solution called Wilberforce's Information Library Boosting Emergency Response (WILBER) which utilizes an interdisciplinary approach to automatically generate information based on localized threats within a geographical area to extend a basic disaster preparedness plan for individuals and families. WILBER combines current and historical information from Geographical Information Systems (GIS), risk assessment, wireless sensors, and computing.
	Address	Wilberforce University, United States; Solnect Consulting Group, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Lisbon	Editor	M.A. Santos, L. Sousa, E. Portela
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789724922478	Medium
	Track	Planning and Foresight	Expedition		Conference	8th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1068
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	Author	Kim Weyns; Martin Höst
	Title	Case study on risk analysis for critical systems with reliability block diagrams			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	693-702
	Keywords	Availability; Information systems; Reliability; Risk assessment; Risk perception; Complex failure; Critical systems; Failure category; Government; Organisational; Reliability block diagrams; Risk analysis methods; Vulnerability analysis; Risk analysis
	Abstract	This paper presents a practical risk analysis method for critical, large-scale IT systems in an organisation. The method is based on reliability block diagram modelling and was adapted to fit the requirements of governmental organisations and to reduce the effort required to capture complex failure behaviour. Through the use of different failure categories the risk analysis can be simplified, the input data becomes easier to estimate and the results are easier to use in an organisational risk and vulnerability analysis. The paper first explicitly describes the different steps of the method and then presents a case study in which the method was applied and evaluated in a real-life setting. The method is meant to help an organisation to communicate internally about the reliability of their critical IT systems and to prioritise proposed improvements to this reliability.
	Address	Department of Computer Science, Lund University, Sweden
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Planning and Foresight	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1078
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	Author	Kim Weyns; Martin Höst
	Title	Risk analysis for critical systems with reliability block diagrams			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Availability; Hospital data processing; Information systems; Reliability analysis; Risk assessment; Complex failure; Critical systems; Government; Patient data; Reliability block diagrams; Relief activities; Risk analysis methods; Vulnerability analysis; Risk analysis
	Abstract	Governmental organisations are becoming more critically dependant on IT systems such as communication systems or patient data systems, both for their everyday tasks and their role in crisis relief activities. Therefore it is important for the organisation to analyse the reliability of these systems as part of the organisation's risk and vulnerability analysis process. This paper presents a practical risk analysis method for critical, large-scale IT systems in an organisation. The method is based on reliability block diagram modelling and was adapted to fit the requirements of governmental organisations and to reduce the effort required to capture complex failure behaviour. The paper first explicitly lists the requirements that such a risk analysis method must fulfil, then presents the proposed risk analysis method and finally outlines the planned evaluation of this method. Â© 2012 ISCRAM.
	Address	Lund University, Sweden
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Planning and Foresight	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	239
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	Author	Kim Weyns; Martin Höst
	Title	Dependability of IT systems in municipal emergency management			Type	Conference Article
	Year	2009	Publication	ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives	Abbreviated Journal	ISCRAM 2009
	Volume		Issue		Pages
	Keywords	Civil defense; Disasters; Information systems; Risk assessment; Risk management; Crisis situations; Dependability; Emergency management; Emergency planning; IT management; Municipal emergencies; Process improvement frameworks; Vulnerability analysis; Human resource management
	Abstract	In recent years governmental actors have become more and more dependent on IT systems for their responsibilities in a crisis situation. To avoid unexpected problems with the dependability of IT systems in the aftermath of a crisis it is important that such risks are identified and that measures can be taken to reduce the dependence on systems that could be unreliable. This paper describes two case studies exploring how Swedish municipalities incorporate IT systems in their emergency planning. The study focuses especially on how different actors within a municipality cooperate to analyse the risks of depending on IT systems in critical situations. The study shows that today there is much room for improvement, especially in the communication between IT personnel and emergency managers. Finally, this paper describes the requirements for a process improvement framework that can assist governmental actors in analysing and improving their dependency on IT systems in emergency management.
	Address	Lund University, Sweden
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Gothenburg	Editor	J. Landgren, S. Jul
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789163347153	Medium
	Track	Open Track	Expedition		Conference	6th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1079
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	Author	Kimmo Laakso
	Title	Emergency management: Identifying problem domains in communication			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	724-729
	Keywords	Accidents; Civil defense; Communication; Disasters; Information systems; Risk analysis; Risk assessment; Delphi method; Emergency management; Major accidents; Organizational cultures; Problem domain; Response plans; Short term planning; Situational awareness; Risk management
	Abstract	In emergency management, the identification of hazards, analysis of risks, development of mitigation and response plans, maintaining of situational awareness and support of response and recovery are all complex responsibilities. A major accident brings together individuals belonging to many different organizations, having backgrounds in different fields of operation, and representing different organizational cultures. They have to absorb a large amount of information about the accident over a short period of time. In order to take effective action, actors are expected to work smoothly together, thus the flow of information from and to the actors involved is crucial. Nevertheless, there are certain problem domains in the different phases of emergency management, which may weaken the flow of information. In this paper we present the findings of the first round of a Delphi study in which we identified problem domains in communication both in long-term and short-term planning for major accidents.
	Address	Finland Futures Research Centre, Ahma Engineers Ltd., University of Turku, Finland
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Planning and Foresight	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	668
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	Author	Lamsal, R.; Read, M.R.; Karunasekera, S.
	Title	A Twitter narrative of the COVID-19 pandemic in Australia			Type	Conference Article
	Year	2023	Publication	Proceedings of the 20th International ISCRAM Conference	Abbreviated Journal	Iscram 2023
	Volume		Issue		Pages	353-370
	Keywords	Crisis Informatics; Situational Awareness; Topic Modeling; Granger Causality; Network Analysis
	Abstract	Social media platforms contain abundant data that can provide comprehensive knowledge of historical and real-time events. During crisis events, the use of social media peaks, as people discuss what they have seen, heard, or felt. Previous studies confirm the usefulness of such socially generated discussions for the public, first responders, and decision-makers to gain a better understanding of events as they unfold at the ground level. This study performs an extensive analysis of COVID-19-related Twitter discussions generated in Australia between January 2020, and October 2022. We explore the Australian Twitterverse by employing state-of-the-art approaches from both supervised and unsupervised domains to perform network analysis, topic modeling, sentiment analysis, and causality analysis. As the presented results provide a comprehensive understanding of the Australian Twitterverse during the COVID-19 pandemic, this study aims to explore the discussion dynamics to aid the development of future automated information systems for epidemic/pandemic management.
	Address	The University of Melbourne
	Corporate Author				Thesis
	Publisher	University of Nebraska at Omaha	Place of Publication	Omaha, USA	Editor	Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
	Language	English	Summary Language		Original Title
	Series Editor	Hosssein Baharmand	Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition	1
	ISSN		ISBN		Medium
	Track	Social Media for Crisis Management	Expedition		Conference
	Notes	http://dx.doi.org/10.59297/GQED8281			Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2531
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