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Author Jose J. Gonzalez; Geir Bø; John Einar Johansen
Title A system dynamics model of the 2005 hatlestad slide emergency management Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 658-667
Keywords Civil defense; Disasters; Information systems; Risk management; Societies and institutions; Emergency management; Emergent organisations; Middle-range theory; Recent researches; Self-organisation; System Dynamics; System dynamics model; Theory building; System theory
Abstract It has long been recognized that the management of emergencies requires that response organisations act flexibly, becoming an “emergent organisation” to better manage the fact that disasters do not follow scripts. Nevertheless, recent research shows that crisis response organisations prefer to follow patterns adequate for normal situations. Arguably, the resistance to become an emergent organisation could be related to poor understanding of how to move from disorganisation to self-organisation. We extend a recent system dynamics work by Tu, Wang and Tseng, describing the transition from disorganisation to self-organisation in the Palau case, to analyse the management of disorganisation in the fatal Hatlestad landslide in Norway. We suggest that the causal structure of the system dynamics model describing the Palau and the Hatlestad case should be considered a candidate for an emergent “middle-range theory” describing the management of disorganisation in emergencies. We propose specific data collection to test the candidate theory.
Address Dept. for ICT University of Agder NO-4898 Grimstad, Centre for Integrated Emergency Management, Norway
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Analytical Modelling and Simulation Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 534
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Author Zvonko Grzetic; Nenad Mladineo; Snjezana Knezic
Title Emergency management systems to accommodate ships in distress Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 669-678
Keywords Artificial intelligence; Civil defense; Decision support systems; Disasters; Geographic information systems; Information systems; Risk management; Decision support system (dss); Dss; Emergency management; Emergency management systems; European Parliament; Model-based OPC; Multi Criteria Analysis; Operational research; Ships
Abstract As a future member of the European Union (EU), Croatia has decided to implement EU Directive 2002/59/EC of the European Parliament and of the Council binding all EU member states to define places of refuge for ships in need of assistance off their coasts, or to develop techniques for providing assistance to such ships. Consequently, the Ministry of the Sea, Tourism, Transport and Development of the Republic of Croatia has initiated a project for developing an effective Decision Support System (DSS) for defining the places of refuge for ships in distress at sea. Such a system would include a model based upon GIS and different operational research models, which would eventually result in establishing an integral DSS. Starting points for analysis are shipping corridors, and 380 potential locations for places of refuge designated in the official navigational pilot book. Multicriteria analysis, with GIS-generated input data, would be used to establish worthiness of a place of refuge for each ship category, taking into account kinds of accident. Tables of available intervention resources would be made, as well as analysis of their availability in respect of response time, and quantitative and qualitative sufficiency.
Address Hydrographic Institute of the Republic of Croatia, Zrinsko-Frankopanska 161, 21000 Split, Croatia; University of Split, Faculty of Civil Engineering and Architecture, Matice hrvatske 15, 21000 Split, Croatia
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Visualization and Smart Room Technology for Decision Making, Information Sharing, and Collaboration Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 551
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Author Matthew Guardascione; Allen E. Milewski
Title Feedback mechanisms in automated emergency management training Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Disasters; Information systems; Personnel training; Risk management; Emergency management; Feedback mechanisms; Feedback type; Immediate feedbacks; Performance data; Preference data; Training Systems; Feedback control
Abstract This study explored automated training for emergency managers and the effects of feedback on performance. A prototype emergency management training application was built to allow the usage of either immediate feedback or delayed, “hotwash” feedback. Users were split into two groups and asked to carry out two emergency management scenarios using one of the feedback mechanisms, and the difference in scores between each feedback type were analyzed There was a general increase in performance across sessions. Further, the improvements in scores between each feedback type showed that users performed significantly better when using the hotwash feedback mechanism compared with the immediate feedback mechanism. In contrast to the performance data, preference data showed no overall differences between the two procedures, although each user had a strong preference for one or the other feedback mechanism. The implications for the design of training systems offering both procedures are discussed.
Address Monmouth University, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN Medium
Track Open Track Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 553
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Author Stephen E. Hannestad
Title Incident command system: A developing national standard of incident management in the U.S Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 19-28
Keywords Civil defense; Disasters; Information dissemination; Intelligent control; Risk management; Students; Emergency management; Emergency response management; Graduate students; Incident command systems; Incident Management; Information gathering; National standard; Organizational structures; Information management
Abstract This paper is a critical examination of the U.S. Incident Command System (“ICS”) as an organizational structure and information gathering tool for emergency management from the perspective of a career emergency management officer who became a graduate student in information management following 35 years of public service. In addition to examining the ICS, and assessing its current weaknesses in the area of information management, the paper proposes a low-cost, COTS approach to automating the ICS information gathering and dissemination process.
Address Center for Information Policy, College of Information Studies, University of Maryland, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track INFORMATION SYSTEMS DESIGN Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 559
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Author Arthur H. Hendela; Xiang Yao; Murray Turoff; Starr Roxanne Hiltz; Michael J. Chumer
Title Virtual emergency preparedness gaming: A follow-up study Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 450-459
Keywords Civil defense; Groupware; Information systems; Personnel training; Risk management; Emergency management; Emergency preparedness; Emergency workers; Flexible Learning; Follow-up Studies; Groupware systems; Planning process; Virtual simulations; Virtual reality
Abstract Planning processes, including simulations and games, can help emergency workers to prepare for the unexpected. Rehearsal using software based gaming techniques not only helps planning, but is also cost effective. Computer-based groupware systems can make experts available regardless of location. A new approach, Virtual Simulation (VS), uses networking to create a flexible learning and planning environment. To date two prototype trials of this approach have been implemented at NJIT with major revamps between each one. This paper gives the results of the latest prototype trial, a simulation of attacks on university computer centers. The insights from this second prototype trial of virtual simulation will help us to improve the design and approach for future offerings.
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNITIES IN EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 570
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Author Norman C. Hester; Jim Wilkinson; Stephen Patrick Horton; Theresa I. Jefferson
Title Integration of information systems for post earthquake research response Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 362-367
Keywords Civil defense; Disasters; Knowledge based systems; Risk management; Earthquake research; Emergency management; Knowledge base; Natural disasters; New madrid seismic zones; Research activities; Research communities; Technical information; Earthquakes
Abstract Natural disasters occur infrequently, limiting our ability to develop an inclusive knowledge base concerning such events. The ability to study, interpret, and document findings immediately following a damaging seismic event, is a critical step in furthering our understanding of events, allowing for effective awareness, mitigation, response, and recovery efforts. In the central United States, a Post Earthquake Technical Information Clearinghouse (PETIC) Plan has been developed to coordinate research activities, and to facilitate collaboration between the emergency management and research communities. Because a damaging earthquake in the central U.S. will impact several states, a Multi-State Technical Information Clearinghouse (MSTIC) Coordination Plan to link state technical information clearinghouses (STICs) is proposed. This paper describes beginning efforts to define the role and functions of a MSTIC as well as formalize plans with emergency management agencies to facilitate collaboration and coordination between STICs, the MSTIC.
Address Association of CUSEC State Geologists, United States; Central United States Earthquake Consortium, United States; Center for Earthquake Research and Information, Univ. of Memphis, United States; Institute for Crisis, Disaster and Risk Management, GWU, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Improving Collaboration and Training Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 576
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Author Starr Roxanne Hiltz; Linda Plotnick
Title Dealing with information overload when using social media for emergency management: Emerging solutions Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 823-827
Keywords Civil defense; Information systems; Natural language processing systems; Risk management; Decision making process; Emergency management; Emergency response; Information overloads; NAtural language processing; Social convention; Social media; Trending topics; Disasters
Abstract Several recent studies point the way to enabling emergency response managers to be able to find relevant posts and incorporate them into their sensemaking and decision making processes. Among the approaches that have improved the ability to find the most relevant information are the social conventions of creating topic groups and tags and of “retweeting;” the use of trained volunteers to filter and summarize posts for responders; automated notifications of trending topics; natural language processing of posts; techniques for identifying posts from the disaster site; and the use of GIS and crisis maps to visually represent the distribution of incidents.
Address NJIT, Newark NJ, United States; Jacksonville State U., AL, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 583
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Author Starr Roxanne Hiltz; Linda Plotnick; Rosalie J. Ocker
Title Learning about Emergency Management Information Systems through Partially Distributed Team projects Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Disasters; Management information systems; Personnel training; Risk management; Constructivist learning; Distributed teams; Information and Communication Technologies; International students; PDTs; Pedagogical strategies; Software requirements; Us vs. them; Students
Abstract What are effective ways to train students for designing Emergency Management Information Systems and for working with distant partners on EMIS projects? This paper describes the results of a project whose goal is to assess the effectiveness of Partially Distributed Teams (PDTs) as a pedagogical strategy. A PDT is one type of distributed team, in which two or more co-located subgroups use information and communication technology to collaborate on a task. Much of emergency management involves cross-organizational and often cross-national collaboration in this form. Students need, but lack, learning experiences focused on how to work effectively in such situations. This field study involved more than 700 students from universities in eight countries, working in 80 teams on an EMIS software requirements task. Results indicate that students report positive learning experiences, with international students in international teams reporting the most positive experiences. There are also significant differences among universities.
Address New Jersey Institute of Technology, United States; Jacksonville State University, United States; Pennsylvania State University, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 584
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Author Jan Steen Jensen; Jan Pehrsson
Title Central response to large chemical accidents Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Disasters; Information systems; Risk management; Central government; Chemical accident; Chemical incidents; Emergency management; Civil defense
Abstract Present scenarios, issues, requirements, experience and solutions from a central government organisation supporting local emergency management organisations. The presentation will cover the experience collected in the DIADEM project by the Danish Emergency Management Organisation with the focus of using ARGOS for response to chemical incidents.
Address Chemical Division, Danish Emergency Management Agency, Denmark; Prolog Development Center, Denmark
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 627
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Author Fahem Kebair; Frédéric Serin
Title Towards an intelligent system for risk prevention and emergency management Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 526-535
Keywords Civil defense; Decision support systems; Disasters; Information systems; Intelligent systems; Multi agent systems; Ontology; Semantics; Agent-based architecture; Dynamic environments; Emergency management; Emergency management systems; Emergency planners; Risk prevention; Semantic features; Risk management
Abstract Making a decision in a changeable and dynamic environment is an arduous task owing to the lack of information, their uncertainties and the unawareness of planners about the future evolution of incidents. The use of a decision support system is an efficient solution for this issue. Such a system can help emergency planners and responders to detect possible emergencies, as well as to suggest and evaluate possible courses of action to deal with the emergency. We are interested in our work to the modelling of a monitoring preventive and emergency management system, wherein we stress the generic aspect. In this paper we propose an agent-based architecture of this system and we describe a first step of our approach which is the modeling of information and their representation using a multiagent system.
Address Laboratoire d'Informatique de Traitement de l'Information et des Systèmes, University of le Havre, France
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Intelligent Systems for Crisis and Disaster Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 646
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Author George N. Kelly
Title Emergency management in Europe – Contribution of euratom research Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 261-267
Keywords Accidents; Artificial intelligence; Civil defense; Decision support systems; Information systems; Research; Risk management; Chernobyl; Emergency management; Real time; Real-time decision support systems; Research achievements; Scarce resources; Disasters
Abstract This paper summarises the contribution of EURATOM research to off-site emergency management in Europe over the past two decades. Effort initially focused on the development of methods and software that could be used to underpin the nature and extent of emergency management arrangements and policy. With time, and partially in response to accidents at TMI and Chernobyl, effort shifted to the development of a comprehensive decision support system that could find broad use in real time across Europe in order to better inform decisions on emergency management. The deployment of the developed system across Europe, largely so far at a pre-operational level, is described together with the opportunities this offers for more coherent response to any accident that may in future affect Europe and for better use of scarce resources, both human and otherwise. Indications are given of where further effort or initiatives should be directed with a view to ensuring that the major research achievements are fully and effectively exploited.
Address European Commission, DG Research, Brussels, Belgium
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track NUCLEAR EMERGENCY MANAGEMENT Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 648
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Author Mohammadreza Khalilbeigi; Immanuel Schweizer; Dirk Bradler; Florian Probst; Jürgen Steimle
Title Towards computer support of paper workflows in emergency management Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Disaster prevention; Disasters; Human computer interaction; Information systems; Risk management; Command and control centers; Decision making process; Efficient technology; Emergency management; Large-scale disasters; Participatory design; Technological solution; User study; Paper
Abstract A crucial aspect for large-scale disaster management is an efficient technology support for communication and decision-making processes in command and control centers. Yet, experiences with the introduction of novel technologies in this setting show that field professionals tend to remain attached to traditional workflows and artifacts, such as pen and paper. We contribute the results of a comprehensive field study which analyzes how the information flow is currently performed within different units and persons in the command and control center. These findings provide insights into key aspects of current workflows which should be preserved by novel technological solutions. As our second contribution, by using a participatory design approach and based on our findings, we present a novel approach for computer support in command and control centers. This relies on digital pens and paper and smoothly integrates traditional paper-based workflows with computing, thereby combining the advantages of paper and those of computers.
Address Telekooperation-TU Darmstadt, Germany; SAP AG Darmstadt, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN Medium
Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 650
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Author Philippe Kruchten; Carson Woo; Kafui Monu; Mandana Sotoodeh
Title A human-centered conceptual model of disasters affecting critical infrastructures Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 327-344
Keywords Civil defense; Critical infrastructures; Disaster prevention; Disasters; Intelligent agents; Ontology; Conceptual modelling; Disaster management; Emergency preparedness; Infrastructure interdependencies; Meta model; Uml; Public works
Abstract Understanding the interdependencies of critical infrastructures (power, transport, communication, etc.) is essential in emergency preparedness and response in the face of disasters. Unfortunately, many factors (e.g., unwillingness to disclose or share critical data) prohibited the complete development of such an understanding. As an alternative solution, this paper presents a conceptual model-an ontology-of disasters affecting critical infrastructures. We bring humans into the loop and distinguish between the physical and social interdependencies between infrastructures, where the social layer deals with communication and coordination among representatives (either humans or intelligent agents) from the various critical infrastructures. We validated our conceptual model with people from several different critical infrastructures responsible for disasters management. We expect that this conceptual model can later be used by them as a common language to communicate, analyze, and simulate their interdependencies without having to disclose all critical and confidential data. We also derived tools from it.
Address Electrical and Computer Engineering, University of British Columbia, Vancouver, Canada; Sauder School of Business, University of British Columbia, Vancouver, Canada
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track ASCM Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 662
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Author Kimmo Laakso
Title Emergency management: Identifying problem domains in communication Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 724-729
Keywords Accidents; Civil defense; Communication; Disasters; Information systems; Risk analysis; Risk assessment; Delphi method; Emergency management; Major accidents; Organizational cultures; Problem domain; Response plans; Short term planning; Situational awareness; Risk management
Abstract In emergency management, the identification of hazards, analysis of risks, development of mitigation and response plans, maintaining of situational awareness and support of response and recovery are all complex responsibilities. A major accident brings together individuals belonging to many different organizations, having backgrounds in different fields of operation, and representing different organizational cultures. They have to absorb a large amount of information about the accident over a short period of time. In order to take effective action, actors are expected to work smoothly together, thus the flow of information from and to the actors involved is crucial. Nevertheless, there are certain problem domains in the different phases of emergency management, which may weaken the flow of information. In this paper we present the findings of the first round of a Delphi study in which we identified problem domains in communication both in long-term and short-term planning for major accidents.
Address Finland Futures Research Centre, Ahma Engineers Ltd., University of Turku, Finland
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Planning and Foresight Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 668
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Author Jonas Landgren
Title Shared use of information technology in emergency response work: Results from a field experiment Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 35-41
Keywords Civil defense; Disasters; Information use; Management information systems; Risk management; Emergency management; Emergency response; Field experiment; First responders; Potential conflict; Sense-making theory; Sensemaking; Technology use; Emergency services
Abstract This paper presents results from a field experiment of IT-use in emergency response work of a fire crew. A prototype has been developed to probe for instances of sensemaking supported by IT-use in such work. The findings have been analyzed in relation to research on design of emergency management information systems and sensemaking theory. Key findings from the field experiment suggest that there is a potential conflict between the role-based emergency management information systems and the shared use of information technology of first responders. Further it is advocated that prototypes should be used to explore the extrinsic of the work practice difficult to uncover using only direct-observation or interviews.
Address Viktoria Institute, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track KNOWLEDGE MANAGEMENT Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 674
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Author Lauren C. Landrigan; Allen Milewski; Jason Baker
Title Determining credible sources during an emergency situation Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Information systems; Risk management; Credibility; Emergency management; Emergency operations centers; Emergency situation; Ethnographic interviews; Information provider; Subject matter experts; Trust; Disasters
Abstract An important aspect of working in an emergency operations center (EOC) is determining what information is credible and what actions to take based on that information. Information during an emergency may come from various sources and EOC workers may not know the information providers personally. Information may come from electronic sources where the exact source of the information may be unknown and credibility may be affected. For this study, we conducted ethnographic interviews with emergency management subject matter experts to gain insights on credibility. The interviews included a series of questions to learn about the current processes of an EOC, what sources generally provide information about the situation and what factors determine credibility. These interviews are ongoing and this paper provides a summary of the interviews completed at this point. The expected outcome of this study is a potential software system with features to enhance credibility despite weak source information.
Address Monmouth University, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN Medium
Track Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 676
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Author Mark Latonero; Irina Shklovski
Title Respectfully yours in safety and service: Emergency management & social media evangelism Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Disasters; Information systems; Social networking (online); Societies and institutions; Emergency management; Evangelism; Lafd; Risk communication; Social media; Twitter; Risk management
Abstract In this paper we consider how emergency response organizations utilize available social media technologies to communicate with the public in emergencies and to potentially collect valuable information using the public as sources of information on the ground. We discuss the use of public social media tools from the emergency management professionals. viewpoint with a particular focus on the use of Twitter. Little research has investigated Twitter usage in crisis situations from an organizational perspective. This paper contributes to our understanding of organizational innovation, risk communication, and technology adoption by emergency management. An in-depth case study of Public Information Officers of the Los Angeles Fire Department highlights the importance of the information evangelist within emergency management organizations and details the challenges those organizations face with an engagement with social media and Twitter. This article provides insights into practices and challenges of new media implementation for crisis and risk management organizations.
Address California State University Fullerton, USC Annenberg Center on Communication Leadership and Policy, Netherlands; Digital Culture and Mobile Communication Research Group, IT University of Copenhagen, Netherlands
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN Medium
Track Collaboration and Social Networking Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 681
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Author Ola Leifler; Johan Jenvald
Title Critique and visualization as decision support for mass-casualty emergency management Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 155-159
Keywords Civil defense; Decision support systems; Disasters; Expert systems; Information systems; Visualization; Critical constraints; Critique; Decision supports; Domain knowledge; Emergency management; Emergency situation; Planning problem; Visual cues; Risk management
Abstract Emergency management in highly dynamic situations consists of exploring options to solve a planning problem. This task can be supported through the use of visual cues that are based on domain knowledge of the current domain. We present an approach to use visualization of critical constraints in timelines and hierarchical views as decision support in mass-casualty emergency situations.
Address Department of Computer and Information Science, Linköpings Universitet, SE-581 83 Linköping, Sweden; VSL Research Labs, P.O. Box 15012, SE-580 15 Linköping, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track DECISION SUPPORT SYSTEMS Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 685
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Author John M. McGuirl; Nadine B. Sarter; David D. Woods
Title Seeing is believing?: The effects of real-time, image-based feedback on emergency management decision-making Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 406-414
Keywords Civil defense; Decision making; Disasters; Information systems; Risk management; Attention narrowing; Emergency management; Hypothesis generation; Miscalibration; Operational procedures; Simulation exercise; Situation assessment; Undesirable effects; Human resource management
Abstract Emergency management personnel often face feedback delays and a lack of reliable information. To address this problem, new information technologies have been developed that can provide real-time, image-based feedback. While potentially useful, this trend represents a fundamental shift in both the timing and format of the information used by incident commanders (ICs). Eight ICs took part in a simulation exercise to determine the potential impact of real-time imaging on their decision-making. Nearly all of the ICs failed to detect important changes in the situation that were not captured in the imaging but that were available via other, more traditional data sources. It appears that the ICs placed an inappropriately high level of trust in the imaging data, resulting in reduced data search activities and hypothesis generation. This research helps practitioners anticipate and guard against undesirable effects of introducing similar technologies on training and operational procedures.
Address Institute for Ergonomics, Ohio State University, United States; Center for Ergonomics, University of Michigan, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Observation Systems in Crisis Situations Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 757
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Author Theo Dirk Meijler; Frank Nietzold
Title Light-weight model-based realization of a B2B protocol and a SOA integration engine Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Communication; Disasters; Engines; Information services; Information systems; Integration; Interoperability; Management information systems; Ontology; Risk management; Service oriented architecture (SOA); B2b; Emergency management; Emergency management systems; Light weight; Messages; Messaging protocols; State transitions; Human resource management
Abstract In emergency management, communication between the emergency management team and the outer world is essential. When using an emergency management system, such communication is often IT-based. To disburden the emergency management team, structured “B2B” messages may be used that correspond to the (foreseen) lifecycle of relevant entities in the emergency, such as threats and measures. The paper introduces an approach for the realization of a B2B messaging protocol and the corresponding integration engine, which maps message content to service calls, in the context of an emergency management system. The approach is light-weight and model-based, as protocols and integration engine are based on merely modeling the states and state transitions of objects in the system representing essential entities in the emergency. As the model is described in non-technical terms, this can be done by a non-IT expert.
Address SAP Research Dresden, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Interoperability and Standards Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 760
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Author David F. Merrick; Tom Duffy
Title Utilizing community volunteered information to enhance disaster situational awareness Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 858-862
Keywords Civil defense; Disasters; Information systems; Risk management; Social networking (online); Community volunteered information; Crowd sourcing; Facebook; Situational awareness; Social media; Twitter; Emergency services
Abstract Social media allows the public to engage in the disaster response and recovery process in new and exciting ways. Many emergency management agencies in the United States are embracing social media as a new channel for alerts, warnings, and public outreach, but very few are mining the massive amounts of data available for use in disaster response. The research reflected in this paper strives to help emergency management practitioners harness the power of community volunteered information in a way that is still novel in most parts of the country. Field verification and research combined with survey results attempts to identify and solve many of the barriers to adoption that currently exist. By helping practitioners understand the virtues and limitations of this type of data and information, this research will encourage the use of community volunteered information in the emergency operations center.
Address Florida State University, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 767
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Author Torbjørg Meum; Bjørn Erik Munkvold
Title Information infrastructure for crisis response coordination: A study of local emergency management in norwegian municipalities Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 84-88
Keywords Civil defense; Disasters; Geographic information systems; Information systems; Risk management; Coordination mechanisms; Crisis response; Emergency management; Information infrastructures; Social media; Emergency services
Abstract While great progress is made in terms of development and implementation on new ICT services for supporting crisis response coordination, the challenge remains on how to integrate these services within the ICT infrastructure in daily use by emergency responders. We report from an ongoing analysis of existing crisis response infrastructure in Norwegian municipalities, presenting an overview of current practice and related challenges. We argue for an information infrastructure perspective on the integration challenges, focusing on how new services based on geographic information systems and social media should be based on existing systems in use.
Address Department of Information Systems, University of Agder, Norway
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 771
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Author Torbjørg Træland Meum
Title An action design research approach to developing emergency management systems Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 175-179
Keywords Civil defense; Disasters; Information systems; Management information systems; Risk management; Action research; Design research; Emergency management; Social media; User participation; Design
Abstract We propose Action Design Research (ADR) as an approach to promote user participation and mutual learning in the design and development of systems for emergency management based on social media technologies. We outline some design challenges related to the dynamic and evolving nature of social media, and emphasize an iterative design process that is strongly oriented toward collaboration and change involving both the researcher and the user community. In particular, we emphasize the transformative power of social media and argue for design approaches that take into account the new dimension of e-participation throughout the design process.
Address Department of Information Systems, University of Agder, Norway
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Community Engagement in Crisis Informatics Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 772
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Author Jyoti Laxmi Mishra; David K. Allen; Alan D. Pearman
Title Activity Theory as a methodological and analytical framework for information practices in Emergency Management Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Activity coefficients; Civil defense; Disasters; Information systems; Risk management; Activity Theory; Analytical methodology; Crisis management; Emergency management; Emergency responders; Emergency situation; Information practices; Qualitative research; Emergency services
Abstract Emergency situations are chaotic in nature. It is however, necessary to understand the context in which Emergency Responders work such that information practice issues can be highlighted and addressed by the system designers. In this paper, Activity Theory is proposed as a methodological and analytical framework to study information practices in the context of Emergency Management. Activity Theory aids in achieving a holistic approach to understanding the work activities context unlike some other analytical methodologies, as it focuses on use of artifacts for the interaction of humans with their environment. In this paper, an activity system model is used to investigate information practice issues of response phase of the emergency services in the UK. Using Activity Theory as an analytical framework, several tensions and contradictions emerged which keep the system unstable but which are also a source of innovation. It is also argued that Activity Theory can usefully be applied to the analysis of information practices over short period of time.
Address University of Leeds, United Kingdom
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 773
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Author Laura Montells; Susana Montero; Paloma Díaz; Ignacio Aedo
Title Mining patterns for web-based emergency management systems Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 133-138
Keywords Civil defense; Disasters; Websites; Crisis response; Design Patterns; Design Principles; Emergency management; Emergency management systems; Mine designs; Mining process; Real systems; Risk management
Abstract Design patterns describe problems that occur recurrently, and specify the core of the solution in such a way that we can (re)use it in different contexts and applications. Although, web-based Emergency Management Systems domain is still in its nascent stages, there are design principles, real systems and design patterns from other related areas that can be a valuable source of knowledge to mine design patterns. From these sources we have created a patterns catalogue to assist novice designers on discovering what issues should be addressed to develop useful and successful systems. In this paper, we present the mining process and some patterns as example.
Address DEI Laboratory, Computer Science Department, Carlos III University of Madrid, Avda. de la Universidad 30, 28911 Leganés, Spain
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue (up) Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track HCIS Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 781
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