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Author Hannes Restel; Eridy Lukau; Sebastian Sterl; Lars Gerhold
Title Detecting Covid-19 Relevant Situations using Privacy-by-Design based Mobile Experience Sampling Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 506-527
Keywords Mobile Experience Sampling Method; in-situ frames; Covid-19; Privacy-by-Design; risk perception
Abstract To observe psychosocial effects of the Covid-19 pandemic on the population, multiple retrospective studies have been performed in Germany. However, this approach may lead to response bias regarding affective and cognitive processes as it fails to capture situations as they occur (‘in situ’). Identifying those situations in daily life where individuals are emotionally and cognitively affected by Covid-19 can provide valuable insights for mobile experience sampling method studies (MESM) that evaluate participants’ affective and cognitive processes. This study presents an MESM solution (a self-developed smartphone app and server backend) to detect Covid-19 induced ‘in-situ frames’ which was successfully used in a long-term psychosocial study in Berlin (Germany) from November 2021 to January 2022. As highly sensitive personal data (e.g., emotional state, vaccination status and infection state, socio-demographics) have been collected, the solution places a strong emphasis on privacy, pseudo-anonymization, data-minimization, and security. To support long-time motivation for the participants, good usability and user experience containing gamification elements were also realized. The results indicate that Covid-19-related situations expressed by means of a high emotional risk perception could be identified even though participants located themselves in “rather Covid-19 free” private spaces.
Address Fraunhofer FOKUS; Freie Universitaet Berlin
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language (up) Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Disaster Public Health & Healthcare Informatics in the Pandemic Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2436
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Author Laura Petersen; Grigore M. Havarneanu; Natasha McCrone; Garegin Markarian; Åsa Burlin; Per-Erik Johansson
Title CBRNe, a Universally Designed App for That? Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 836-846
Keywords CBRNe; Universal Design; disaster apps; co-creation; user interface
Abstract While a wide range of disaster apps are currently available, few address the topic of CBRNe (Chemical, Biological, Radiological, Nuclear and explosive) risks and threats. The proven value of disaster apps in emergency management and the unique ways in which citizens prepare for and respond to CBRNe incidents merit that such an app exist. However, disaster apps also have their limitations, namely uptake and accessibility. The PROACTIVE project is filling these gaps by co-creating together with vulnerable groups an accessible CBRNe disaster app. This article examines the results from four workshops held with the potential end-users recruited from vulnerable groups. Following the MoSCoW methodology, requirements were established and their relevance to the Universal Design principles discussed. For instance, it was found that the app Must have a less chaotic interface which would help meet the principle of simple and intuitive use. Lastly, the app redesign is showcased.
Address International Union of Railways (UIC); International Union of Railways (UIC) havarneanu@uic.org; RiniSoft; The European CBRNE Center
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language (up) Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2459
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Author Johnny Douvinet
Title Evaluating the Public’s Reaction to Simulated Alerts on Mobile Phones in France: Scale Effects, and Challenges Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 847-862
Keywords Alerting message; Design; Perception; Feedbacks; France
Abstract In case of sudden and extreme life-threatening situation, the most efficient system fulfils the requirement of mobile phone emergency alerting information services. But how much information and what type of content must be used in a textual message, and how adapt this alert to a large audience and diversified contexts? This paper proposes to address this challenge, 1) by presenting results obtained in France during simulated “alerting days”, with sampling revealing the perception and understanding of SMS and CB by a non-specialized audience (161 respondents), and 2) by comparing findings obtained in different contexts (students and teaching staff in a university, crisis managers and stakeholders in an industrial context, citizens working near high-risky areas). Even if reactions to an alert are individual, similar patterns emerge, suggesting that standardized and non-random needs exist.
Address Avignon University, UMR ESPACE 7300 CNRS, Institut Universitaire de France; Grenoble-Alpes University, UMR LIG-LAG 5127 CNRS; Franche-Comté University UMR 6049 ThéMA CNRS; Côte d’Azur University, UMR ESPACE 7300 CNRS; Nîmes University, EA PROJEKT 7447; Nî
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language (up) Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2460
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Author John Sören Pettersson
Title Key Concepts for Effective Use of Digital-supported Table-top Crisis Management Exercises Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 864-875
Keywords Crisis Management Teams training; table-top exercises; exercise design; learning management systems
Abstract Several researchers and contingency agencies have suggested good practices for crisis management exercises. Resource-constrained practitioners in the field report difficulties finding cost-efficient ways to maintain exercise cycles. This paper draws on experiences from working with professional crisis response coordinators who adapted material for table-top exercises to learning management systems, executed the exercises and evaluated team performance. This paper discusses the elimination of bottlenecks and unexpected benefits arising from more flexible exercise designs in terms of synchrony, continuity, and location. While these concepts capture the essence of the various opportunities for flexibility, they need some supporting features in the design of digital exercises. This paper argues for putting emphasis on the writing/speech dichotomy when analysing exercise designs from the perspective of the entire exercise life cycle, including evaluations and preparations for further exercises. Additionally, how requests for individual answers are planned appears to be an effective instrument for efficient exercise design and evaluation during the conducting of an exercise.
Address Karlstad University, Sweden
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language (up) Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2461
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Author Lucia Castro Herrera; Terje Gjøsæter
Title Community Segmentation and Inclusive Social Media Listening Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 1012-1023
Keywords Inclusive Social Media Listening; Universal Design; Community Segmentation; Improvisation Strategies; Social Media Alignment
Abstract Social media analytics provide a generalized picture of situational awareness from the conversations happening among communities present in social media channels that are that are, or risk being affected by crises. The generalized nature of results from these analytics leaves underrepresented communities in the background. When considering social media analytics, concerns, sentiment, and needs are perceived as homogenous. However, offline, the community is diverse, often segmented by age group, occupation, or language, to name a few. Through our analysis of interviews from professionals using social media as a source of information in public service organizations, we argue that practitioners might not be perceiving this segmentation from the social media conversation. In addition, practitioners who are aware of this limitation, agree that there is room for improvement and resort to alternative mechanisms to understand, reach, and provide services to these communities in need. Thus, we analyze current perceptions and activities around segmentation and provide suggestions that could inform the design of social media analytics tools that support inclusive public services for all, including persons with disabilities and from other disadvantaged groups.
Address University of Agder
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language (up) Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2467
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Author Ahmed Al-Sadi; Thelma Moses; Saed Altawabeyeh
Title iAWHINA: Towards Designing an Offline Disaster Mobile Application Type Conference Article
Year 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 103-110
Keywords UI Design; User Experience; Disaster Mobile Applications
Abstract The aim of this paper is to present the design stages of a built-for-purpose disaster response mobile application called iAwhina. The authors propose to design iAwhina as an interactive user-friendly offline mobile application that provides flawless user experience to support and aid in emergency response situations. The prototype works in both online and offline modes, using ad hoc network technology. The design process followed during the development of the user interface is based on a set of usability criteria that are presented in this paper. A systematic literature review on the usability criteria for disaster mobile applications and discussions with industry experts helped to finalize the user interface elements that will enhance the usability of the application. The relevant features that will be included in the application were drawn from literature. A discussion on how the design process plays a critical role in designing disaster mobile applications is also presented.
Address Whitireia Community Polytechnic & Wellington Institute of Technology; Wellington Institute of Technology; University of Auckland
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language (up) Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Information Systems for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2484
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Author Petersen, L.; Havarneanu, G.; McCrone, N.; Markarian, G.
Title Practitioner Perspectives of the PROACTIVE CBRNe Disaster App Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 13-19
Keywords CBRN; Disaster Apps; Co-Creation; Universal Design; User Interface
Abstract To help practitioners better meet the needs of the public at large when managing diverse groups of people during a CBRNe (Chemical, Biological, Radiological, Nuclear and explosive) incident, the PROACTIVE project is developing a CBRNe smartphone disaster app which aims to improve the efficiency of the communication between law enforcement agencies, policy makers and citizens. By using a co-creation methodology with both civil society organisations and CBRNe practitioners, PROACTIVE ensures the app will meet the needs and expectations of both end-user groups. This work-in-progress paper focuses on a workshop carried out with practitioners to test the first mobile app prototype. The results demonstrate that the prototype mobile app is in line with practitioners expectations but that there is room for improvement, such as more visuals, and new features, such as translation, should be added. Looking forward, the app will be updated before being tested in upcoming field training exercises.
Address UIC; Rinisoft
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language (up) Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes http://dx.doi.org/10.59297/HVJN6870 Approved no
Call Number ISCRAM @ idladmin @ Serial 2502
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Author Steen-Tveit, K.; Snaprud, M.H.; Heinecke, J.E.; Fure Nora
Title Towards a Co-Created Emergency Management Collaboration Repository Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 20-32
Keywords Collaboration Support; Information Systems; Training; Preparedness Phase; Participatory Design
Abstract The need for information systems (ISs) to aid emergency management (EM) has been well established. Yet, despite the acknowledged benefits of ISs for EM, the support of ISs in the preparedness phase is weak. Complex EM operations require coordinated efforts across emergency organizations, which are facing enormous challenges related to the method of collaboration to cope with the impact. This paper presents an ongoing project initiated to develop an emergency management collaboration repository for a range of emergency responders, focusing on emergency cross-organizational collaboration, information sharing, exercises, and evaluations. A participatory design approach was applied for the system requirements elicitation and was carried out in two workshops with several EM stakeholders.
Address Centre for Integrated Emergency Management, University of Agder; Tingtun AS; University of Agder; University of Agder
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language (up) Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes http://dx.doi.org/10.59297/TICO1812 Approved no
Call Number ISCRAM @ idladmin @ Serial 2503
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Author LaLone, N.; Dugas, P.O.T.; Semaan, B.
Title The Crisis of Designing for Disaster: How to Help Emergency Management During The Technology Crisis We Created Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 126-143
Keywords Crisis Informatics; Participatory Design; Ethnography Emergency Management; Please Stop Trying to Make Fetch Happen
Abstract Emergency Management (EM) is experiencing a crisis of technology as technologists have attempted to innovate standard operating procedures with minimal input from EM. Unsurprisingly, there has yet to be a success. Instead, technologists have focused on consumer culture and fostered a slow-moving crisis as the gap between what consumers and EM can do is deep. At present, the most ubiquitous aspect of technology in disaster is its capacity to exacerbate response, create new kinds of disaster, and create consumer expectations that EM cannot meet. In the present work, we highlight how and why technological production needs to shift its ontological premises dramatically to meet the needs of technology for first responders. From supporting practice to taking a few steps back from the bleeding edge, we offer a range of suggestions based on the technological capacities of emergency management in the present and in the future.
Address University of Nebraska at Omaha; New Mexico State University; University of Colorado Boulder Affiliation
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language (up) Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Technologies for First Responders Expedition Conference
Notes http://dx.doi.org/10.59297/IUGT6097 Approved no
Call Number ISCRAM @ idladmin @ Serial 2512
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Author Restel, H.
Title SimulationOps – Towards a Simulation as-a-Service Platform for Resilient Societies Using a Cross-domain Data Mesh Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 575-585
Keywords Disaster Resilience; SimulationOps; Simulation Life Cycle; Design Science Research; Data Mesh
Abstract Cross-domain simulations can be a feasible approach for enhancing disaster resilience as well as promoting resilient societies. This work-in-progress proposes a data-centric process model and software platform architecture called “SimulationOps” aimed at improving cross-domain collaboration between researchers (simulation analysts, simulation modelers) and stakeholders (disaster responders, decision makers) throughout the simulation life cycle for combined simulation artifacts. This way, stakeholders are supported in mitigating disasters, improving overall resilience by gained insights, and improvements in quality and velocity. Applying a four-cycle Design Science Research model to the simulation lifecycle, it combines ideas from modern and agile software engineering practices, simulation-as-a-service approach, and the Data Mesh approach. It combines the technical IT level with the organizational process level to smoothen the workflow for creating, running, and improving cross-domain computer simulation components for both producers as well as consumers of the simulation life cycle.
Address Fraunhofer FOKUS
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language (up) Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference
Notes http://dx.doi.org/10.59297/NUER9877 Approved no
Call Number ISCRAM @ idladmin @ Serial 2548
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Author Pablo Acuña; Paloma Díaz; Ignacio Aedo
Title Development of a design patterns catalog for Web-based Emergency Management Systems Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Disasters; Human computer interaction; Information systems; Management information systems; Risk management; Websites; Design Patterns; Design Principles; Emergency management systems; Information sharing; Web designs; Information management
Abstract The design of Emergency Management Systems is an activity that requires knowledge from various related domains for providing a more complete and usable solution. In this context, design patterns including knowledge from previous experiences can be a useful source of information to support the development of this type of applications. In this paper, we introduce a catalog of design patterns for Web-based Emergency Management Systems collected from design principles, design patterns and existing implementations from involved areas, taking into account requirements particular to this domain.
Address Departamento de Informática, Universidad Carlos III, Madrid, Spain
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 251
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Author Craig E. Kuziemsky; Tracey L. O'Sullivan; Wayne Corneil
Title An upstream-downstream approach for disaster management information systems design Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Design; Disaster prevention; Emergency services; Risk management; Systems analysis; Awareness; Communities of Practice; Community resiliences; Disaster management informations; Emergency management; Participatory design; Situation awareness; User engagement; Disasters
Abstract Information is an essential part of disaster management. Information systems (IS) are a key means of providing the right information at the right time to support response to a disaster, and fostering collaborative facilitators such as situation awareness, common ground and communities of practice. However for these collaborative facilitators to support 'downstream events' (i.e. disaster response) they need to emerge and be grown from 'upstream' activities such as user engagement. Subsequently IS design requirements for disaster response are embedded in the community where a system will be used and it is from the community users and their needs that IS requirements must emerge. This paper presents an upstream-downstream approach for disaster management IS design. We describe four phases to user centered information systems design to support disaster management and provide a case study of using this approach in action to design an IS to enhance community resilience. © 2012 ISCRAM.
Address Telfer School of Management, University of Ottawa, Canada; Interdisciplinary School of Health Sciences, University of Ottawa, Canada; University of Ottawa, Institute of Population Health, Canada
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Special Session Mixed Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 24
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Author Daniel Link; Kenny Meesters; Bernd Hellingrath; Bartel A. Van De Walle
Title Reference task-based design of crisis management games Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 592-596
Keywords Disaster prevention; Disasters; Information systems; Personnel training; Disaster management; Evaluation; Game design; Humanitarian logistics; Information anagement; Serious games; Design
Abstract Serious games are an effective tool for giving players a hands-on, immersive experience of crisis situations. To simplify the design of such games while ensuring their relevance, we propose a design method that is based on reference tasks. The feasibility of this approach is demonstrated by the improved design of the serious game “Disaster in my Backyard” that has been played during ISCRAM Summer school 2013. The design incorporates humanitarian logistics, search-and-rescue and coordination tasks. We also present the lessons learned from this instantiation of the game and give an outlook towards future research, such as the evaluation of tools for crisis response and management through the use of serious games and reference tasks.
Address University of Münster, Germany; Tilburg University, Netherlands
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Serious Games for Crisis Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 26
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Author Viveca Asproth; Erik A.M. Borglund; Lena-Maria Öberg
Title Exercises for crisis management training in intra-organizational settings Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 105-109
Keywords Information systems; Crisis management; Evaluation; Scenario design; Scenarios; Training exercise; Web-based tools; Design
Abstract In this article the focus is how to train collaboration and communication between emergency authorities in two countries (Norway and Sweden) by using a web-based tool supporting tabletop like exercises. The exercises are accomplished in three steps: Scenario design; exercise design and realization; and evaluation to examine the results of the exercises and for feedback to new scenario designs. The software ties all three steps together. The process is iterative, and involves users from each emergency authority. The preliminary results after two years show that the approach is promising. To be able to better foresee what will happen during an exercise the need for a simulator has appeared as one desirable and possible direction for further research.
Address Mid Sweden University, Sweden
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Coordination and Collaboration Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 277
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Author Michael Ammann; Tuomas Peltonen; Juhani Lahtinen; Kaj Vesterbacka; Tuula Summanen; Markku Seppänen; Pilvi Siljamo; Annakaisa Sarkanen; Minna Rantamäki
Title KETALE Web application to improve collaborative emergency management Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Data visualization; Decision support systems; Disasters; Information management; Information systems; Risk management; Weather forecasting; Collaboration; Collaborative decisions; Design and implementations; Distributed modeling; Emergency management; Operational aspects; Requirement analysis; WEB application; World Wide Web
Abstract KETALE is a database and web application intended to improve the collaborative decision support of the Finnish Radiation and Nuclear Safety Authority (STUK) and of the Finnish Meteorological Institute (FMI). It integrates distributed modeling (weather forecasts and dispersion predictions by FMI, source term and dose assessments by STUK) and facilitates collaboration and sharing of information. It does so by providing functionalities for data acquisition, data management, data visualization, and data analysis. The report outlines the software development from requirement analysis to system design and implementation. Operational aspects and user experiences are presented in a separate report.
Address Radiation and Nuclear Safety Authority, Finland; Finnish Meteorological Institute, Finland
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 264
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Author Ignacio Aedo; Daniel Sanz; Paloma Díaz; Jorge De Castro
Title Modelling emergency response communities using RBAC principles Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 426-434
Keywords Access control; Civil defense; Disasters; Information systems; Risk management; Development stages; Emergency management systems; Emergency response; Empirical evaluations; Levels of abstraction; Role-based Access Control; User centred design; Web engineering; Management information systems
Abstract One of the main design challenges of any Emergency Management System (EMS) is the diversity of users and responsibilities that must be considered. Modelling the access capabilities of different communities of users is a relevant concern for which the RBAC (Role-Based Access Control) paradigm provides flexible and powerful constructs. In this paper we describe how we used an RBAC meta-model to specify at different levels of abstraction the access policy of a specific EMS called ARCE (Aplicación en Red para Casos de Emergencia). This approach has made it possible to face access modelling at earlier development stages, so that stakeholders got involved in analytical and empirical evaluations to test the correctness and effectiveness of the access policy. Moreover, since the RBAC meta-model is embedded into a web engineering method, we put into practice a holistic process which addresses different design perspectives (structure, navigation, presentation, interaction and access) in an integrated way.
Address Laboratorio DEI, Universidad Carlos III de Madrid, Spain; Dirección General de Protección Civil, Ministerio del Interior, Spain
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track COMMUNITIES IN EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 257
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Author Marnix De Ridder; Chris Twenhöfel
Title The design and implementation of a decision support and information exchange system for nuclear emergency management in the Netherlands Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 33-38
Keywords Artificial intelligence; Decision support systems; Information dissemination; Information systems; Risk management; Communication facilities; Crisis management; Design and implementations; Emergency response; Information exchange system; Information exchanges; Information infrastructures; Nuclear emergencies; Information management
Abstract An information system for decision support and information exchange is designed and a prototype has been build for use in the Back Office Radiological Information (BORI) of the EPAn; the Dutch nuclear emergency organisation. System developments are directed at a fast and efficient production of a radiological status report and the improvement of information exchange and communications between the participating institutes of BORI. Special attention has been given to network security and the information infrastructure to manage virtual workplaces. We have chosen for a standard web based system development for the presentation and communication facilities. This is supplemented by a GIS based system for the aggregation of measurement data and model calculations. © Proceedings ISCRAM 2004.
Address Laboratory for Radiation Research, National Institute for Public Health and the Environment, P.O. Box 1, 3720 BA Bilthoven, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track Emergency Response Information Systems Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 98
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Author Holger Fischer; Florian Klompmaker
Title Enriching disaster control management based on human-centered design Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Information systems; Iterative methods; Job analysis; Mobile devices; Control management; Federal agency; Human-centered designs; Interactive tables; Management process; Rescue activities; Thw; User need; Disasters
Abstract Hurricanes or earthquakes reveal the increasing importance of the research in disaster control management, which is essential to coordinate the amount of rescue activities. The German Federal Agency for Technical Relief is responsible for tasks like coordination, high capacity pumping and infrastructure. To support them in their management process and to improve the efficiency and the effectiveness in their workflow, we built an interactive table and established a human-centered design process to understand the context of use and to create a system out of the users' perspective. In this paper we present further scenarios as a result of the second iteration in performing human-centered design methods together with experts in the domain. We show that methods like ethnography studies, task analyses or workshops are suitable and essential in this context and arise in helpful tools that support the experts with additional information in case of decisions. © 2012 ISCRAM.
Address University of Paderborn, C-LAB, Germany
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Human Experiences in the Design of Crisis Response and Management Services and Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 107
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Author Sergio Herranz; David Díez; Dí­az, P.; Starr Roxanne Hiltz
Title Exploring the design of technological platformsfor virtual communities of practice Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Civil defense; Design; Disasters; Information systems; Virtual reality; Community IS; Critical domain; Design research; Emergency management; Intrinsic features; Social structure; Technological platform; Virtual communities of practices; Risk management
Abstract Virtual Communities of Practice (VCoP) refers to groups of people who share a concern about a specific domain or topic and use a virtual environment to share and increase their knowledge and expertise about this domain. This kind of social structure has intrinsic features suitable to support emergency management communities. Nevertheless, the design of specific technological platforms that support both the activity and the practice of the community is not a trivial task, especially in critical domains such as emergency management. This paper presents the inquiry process carried out over one and a half years for the purpose of generating insights about the application of VCoPs within the emergency management context. Based on a case study, a set of findings is presented about the guidelines that should be followed in order to develop suitable technological platforms that support the labor of VCoPs in the emergency management context. © 2012 ISCRAM.
Address DEI Laboratory, Computer Science Department, Universidad Carlos III, Spain
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 128
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Author Ehren Hill; Frank Hardisty
Title CR-Site: An infrastructure siting tool for crisis response Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Disaster prevention; Geographic information systems; Automated methods; Disaster relief; Information technology tools; Infrastructure; ModelBuilder; Optimal locations; Python; Technical design; Information systems
Abstract Many crisis response and recovery efforts require choosing locations in order to deliver needed materials and services. Automated methods can help choose optimal locations for relief camps, field hospitals, command centers, and other critical relief infrastructure. However, current information technology tools for siting relief infrastructure suffer from exposing too much complexity to the user. We are developing a tool, CR-Site, which we hope will serve as an exemplar of an emergency siting tool that eliminates unnecessary complexity, while exposing necessary parameters. In this paper, we describe the technical design and user workflow for CR-Site and provide a case study for the functionality provided by CR-Site. © 2012 ISCRAM.
Address Department of Geography, Pennsylvania State University, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 131
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Author Jonas Landgren
Title Fire crew enroute sensemaking in emergency response Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 87-92
Keywords Fire protection; Information systems; Design implications; Emergency response; Ethnography; Fire crews; Incident commander; Sensemaking; Emergency services
Abstract Reconstruction of major emergencies and crisis as well as observations of large-scale emergency exercises are common approaches for studying and understanding various actors work practice in emergency response. Studies of small-scale emergencies using an ethnographic approach are less common. This paper presents data from a single small-scale emergency as part of an extensive ethnographical field study. A detailed analysis of fire crew enroute sensemaking in a single small-scale emergency is outlined. The theory of sensemaking is applied as an analytical lens aiming to explain the communication between the command centre operator and the fire crew in terms of sensemaking. Further, implications for re-design of existing systems and infrastructure are presented as well as brief reflections of the consequences of such re-design. © Proceedings ISCRAM 2004.
Address Viktoria Institute, University of Gothenburg, Horselgangen 4, Gothanburg, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track Emergency Response Information Systems Design Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 150
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Author Jaco Appelman; Elisabeth A. M. Van De Kar; Mariëlle Hengst-Bruggeling; Josine Van De Ven; Paul Burghardt
Title A service elicitation process for crisis management technologies Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 352-361
Keywords Information systems; Requirements engineering; Crisis management; Design Methodology; Gss; Service elicitation; Technological applications; User groups; Design
Abstract New information technological applications, that aim to support better professional responses to incidents and crises' are being developed at an increasing rate. We observe in almost any disaster that actions by civilians also contribute substantially to alleviation of the effects of a crisis. We are largely unaware what crisis management services would be of use to civilians under these particular circumstances; just as it is difficult for users to specify requirements for services based on novel technologies. These insights guided the design of a service elicitation approach that can be repeatedly used for different user groups. In this paper we introduce a design methodology and discuss outcomes of a first test-session. We reflect in the conclusions on improvements to the design.
Address Delft University of Technology, Netherlands; Delft University of Technology and TNO, Netherlands; TNO and DECIS-lab, Netherlands; DECIS-lab, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track RESEARCH METHODS IN CRISIS DECISION MAKING Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 269
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Author Heide Lukosch; Theo Van Ruijven; Alexander Verbraeck
Title The other city – Designing a serious game for crisis training in close protection Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Commerce; Information systems; Virtual reality; Close protection; Realism; Serious games; Urban environments; Virtual worlds; Design
Abstract Effective training methods are key to successful crisis management in close protection. This paper discusses the outcomes of a project on the development of a serious game, a virtual training environment for close protection. The aims of the game are to improve situational awareness and communications skills at the individual and team level. Two game designs, developed with two different game engines, are presented and discussed in relation to the project's objectives. Comparison of the two designs shows that several trade-offs are encountered when developing a training game with the available technology. Technological features of the game engines, and differences in time invested in the development of different aspects of the games, make that the two designs meet different project objectives. Simultaneously reaching all project objectives in a single design seems impossible with the two game engines. This paper discusses the different trade-offs that were encountered in the project and presents the major challenges that lie ahead. © 2012 ISCRAM.
Address Delft University of Technology, Netherlands
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Serious Games for Crisis Management Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 158
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Author Jonas Lundberg; Rego Granlund; Annevi Fredäng
Title Scenario play workshops – Co-design ofemergency response scenarios for information technology design in collaboration with emergency response personnel Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Design; Information systems; Natural resources management; Personnel training; Resource allocation; Co-designs; Dynamic planning; Emergency response; Functional resonance; Resilience; Emergency services
Abstract We describe a co-design method for emergency response scenario creation, to support the evaluation of new information technologies. The aim of our use of the method were to achieve scenarios that could be used in experiments or training sessions with professional emergency response personnel. We have analyzed how the method facilitated the design of scenarios (events, resource demands, communication between players), and the description of constraints in a resource management matrix. Our research indicates that the resource management matrix could be an important complement to function-centric analysis methods such as Functional Resonance Analysis Method (FRAM). We also illustrate how the interplay between play and situation description allowed us to simultaneously design and validate the scenarios with respect to playability versus resource demands. We discuss how the resource matrix can be used to adjust the validated scenarios after the design sessions. © 2012 ISCRAM.
Address Linköping University, Sweden; Santa Anna Research Institute, Sweden; Räddningstjänsten Östra Götaland, Sweden
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Human Experiences in the Design of Crisis Response and Management Services and Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 159
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Author Susannah McClendon; Anthony C. Robinson
Title Leveraging geospatially-oriented social media communications in disaster response Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Disasters; Emergency services; Information filtering; Information systems; Crisis management; Design considerations; Geographic information; Information resource; Mashups; Social media; Spatial informations; Support crisis management; Information management
Abstract Geospatially-oriented social media communications have emerged as a common information resource to support crisis management. Our research compares the capabilities of two popular systems used to collect and visualize such information – Project Epic's Tweak the Tweet (TtT) and Ushahidi. Our research uses geospatially-oriented social media gathered by both projects during recent disasters to compare and contrast the frequency, content, and location components of contributed information to both systems. We compare how data was gathered and filtered, how spatial information was extracted and mapped, and the mechanisms by which the resulting synthesized information was shared with response and recovery organizations. In addition, we categorize the degree to which each platform in each disaster led to actions by first responders and emergency managers. Based on the results of our comparisons we identify key design considerations for future social media mapping tools to support crisis management. © 2012 ISCRAM.
Address GeoVISTA Center, Department of Geography, Pennsylvania State University, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Geographic Information Science and Technology Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 166
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