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| Author | Jyoti Laxmi Mishra; David K. Allen; Alan D. Pearman | ||||
| Title | Activity Theory as a methodological and analytical framework for information practices in Emergency Management | Type | Conference Article | ||
| Year | 2011 | Publication | 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 | Abbreviated Journal | ISCRAM 2011 |
| Volume | Issue | Pages | |||
| Keywords | Activity coefficients; Civil defense; Disasters; Information systems; Risk management; Activity Theory; Analytical methodology; Crisis management; Emergency management; Emergency responders; Emergency situation; Information practices; Qualitative research; Emergency services | ||||
| Abstract | Emergency situations are chaotic in nature. It is however, necessary to understand the context in which Emergency Responders work such that information practice issues can be highlighted and addressed by the system designers. In this paper, Activity Theory is proposed as a methodological and analytical framework to study information practices in the context of Emergency Management. Activity Theory aids in achieving a holistic approach to understanding the work activities context unlike some other analytical methodologies, as it focuses on use of artifacts for the interaction of humans with their environment. In this paper, an activity system model is used to investigate information practice issues of response phase of the emergency services in the UK. Using Activity Theory as an analytical framework, several tensions and contradictions emerged which keep the system unstable but which are also a source of innovation. It is also argued that Activity Theory can usefully be applied to the analysis of information practices over short period of time. | ||||
| Address | University of Leeds, United Kingdom | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Lisbon | Editor | M.A. Santos, L. Sousa, E. Portela |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9789724922478 | Medium | |
| Track | Advanced Research Methods and Unconventional Results | Expedition | Conference | 8th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 773 | |||
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| Author | Kayvan Yousefi Mojir; Sofie Pilemalm | ||||
| Title | A framework for new actors in emergency response systems | Type | Conference Article | ||
| Year | 2013 | Publication | ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2013 |
| Volume | Issue | Pages | 741-746 | ||
| Keywords | Risk management; Emergency management; Emergency response systems; First responders; Framework; Legal frameworks; New actor; Operation quality; Technical solutions; Information systems | ||||
| Abstract | Using actors from different societal sectors can improve the response operation quality in emergency management. The different roles, tasks and responsibilities these actors have in response operations and the legal frameworks they work within influence their needs for proper information system support. There is thus a substantial need to study and systemize the concept of “new actors” before providing them with technical solutions. In this study, a framework is constructed showing 14 dimensions of new actors that need to be considered when new actors are studied in more detail. | ||||
| Address | Linköping university, Sweden | ||||
| Corporate Author | Thesis | ||||
| Publisher | Karlsruher Institut fur Technologie | Place of Publication | KIT; Baden-Baden | Editor | T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9783923704804 | Medium | |
| Track | Planning and Foresight | Expedition | Conference | 10th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 780 | |||
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| Author | Kayvan Yousefi Mojir; Sofie Pilemalm | ||||
| Title | Emerging communities of collaboration: Co-location in emergency response systems in the 'Safety house' in Sweden | Type | Conference Article | ||
| Year | 2014 | Publication | ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2014 |
| Volume | Issue | Pages | 546-555 | ||
| Keywords | Houses; Information systems; Risk management; Colocations; Emergency management; Emergency response systems; Emergency response time; Emergency situation; Joint decision making; Network governances; New forms; Emergency services | ||||
| Abstract | Co-location as a form of network governance is a way of organizing response teams when responding to an emergency situation. At the 'Safety house' in the province of Jämtland in Sweden main emergency response actors and supporting actors work together in a shared physical place in order to facilitate the process of cooperation and joint decision making. In order to identify the strengths, weaknesses, obstacles, needs and information system role, we explored this case by looking at how the involved actors experience this new working context. We applied an analytical framework developed specifically for new forms of emergency response. It was found that co-location of actors increases the efficiency in using professional response resources and shortens the emergency response time. Information systems can have a significant role in improving the collaboration between actors at the 'Safety house'. However secrecy issues, the problem of control and politics and the evaluation of the performance of actors are major challenges which face further development of the co-location concept. | ||||
| Address | Linköping University, Sweden | ||||
| Corporate Author | Thesis | ||||
| Publisher | The Pennsylvania State University | Place of Publication | University Park, PA | Editor | S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780692211946 | Medium | |
| Track | Practitioner Cases and Practitioner-Centered Research | Expedition | Conference | 11th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 779 | |||
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| Author | Monika Magnusson; Lena-Maria Öberg | ||||
| Title | Crisis Training Software and User Needs ? Research Directions | Type | Conference Article | ||
| Year | 2015 | Publication | ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2015 |
| Volume | Issue | Pages | |||
| Keywords | Computer Based Training; Crisis Management; Crisis Training Software; Emergency Management; User Needs | ||||
| Abstract | Crisis management training software is gaining researchers? as well as practitioners? interest. In order to truly support organizations it is important that such software responds to actual user needs. The aim of this study is to compare existing initiative described in research with the needs of the users and to identify possible research directions for forthcoming studies. The literature review shows that discussions on users? needs are superficial at best. The software described in research mainly focus on co-located execution of exercises, often in the form of simulations. Furthermore, a ?right or wrong? behavior is usually built-in. Empirical data from a web survey indicate that flexibility in time and space during training is a fundamental user need. This is not particularly acknowledged in earlier research. Neither is the users? wish for better support in designing exercises. We propose that system flexibility, modularity and pedagogy for computer based crisis training are urgent issues for future research. | ||||
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| Corporate Author | Thesis | ||||
| Publisher | University of Agder (UiA) | Place of Publication | Kristiansand, Norway | Editor | L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9788271177881 | Medium | |
| Track | Human Centred Design and Evaluation | Expedition | Conference | ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | yes | |||
| Call Number | Serial | 1222 | |||
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| Author | Laura Montells; Susana Montero; Paloma Díaz; Ignacio Aedo | ||||
| Title | Mining patterns for web-based emergency management systems | Type | Conference Article | ||
| Year | 2007 | Publication | Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers | Abbreviated Journal | ISCRAM 2007 |
| Volume | Issue | Pages | 133-138 | ||
| Keywords | Civil defense; Disasters; Websites; Crisis response; Design Patterns; Design Principles; Emergency management; Emergency management systems; Mine designs; Mining process; Real systems; Risk management | ||||
| Abstract | Design patterns describe problems that occur recurrently, and specify the core of the solution in such a way that we can (re)use it in different contexts and applications. Although, web-based Emergency Management Systems domain is still in its nascent stages, there are design principles, real systems and design patterns from other related areas that can be a valuable source of knowledge to mine design patterns. From these sources we have created a patterns catalogue to assist novice designers on discovering what issues should be addressed to develop useful and successful systems. In this paper, we present the mining process and some patterns as example. | ||||
| Address | DEI Laboratory, Computer Science Department, Carlos III University of Madrid, Avda. de la Universidad 30, 28911 Leganés, Spain | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Delft | Editor | B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9789054874171; 9789090218717 | Medium | |
| Track | HCIS | Expedition | Conference | 4th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 781 | |||
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| Author | Kathleen A. Moore; Andrea H. Tapia; Christopher Griffin | ||||
| Title | Research in progress: Understanding how emergency managers evaluate crowdsourced data: A trust game-based approach | Type | Conference Article | ||
| Year | 2013 | Publication | ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2013 |
| Volume | Issue | Pages | 272-277 | ||
| Keywords | Information systems; Risk management; Crisis response; Data analysts; Decision makers; Emergency management; Empirical data; Game; Game-based approaches; Trust; Managers | ||||
| Abstract | The use, or barriers to use, of crowdsourced data by emergency managers has been a significant topic of scholarly discussion during the past several years. The single strongest barrier to use has been identified as one of data quality (Tapia, et. al, 2011). We argue that within this environment the Emergency Manager (EM) acts as a decision-maker and evaluator of crowdsourced data. The final judgement on whether to incorporate crowdsourced data into a Crisis response lies with the EM. In this paper we make a brief argument for the role of EM as trustworthy data analyst and then propose a model for capturing the trust-analytical behavior through game theory (Griffin, et. al, 2012). Lastly, we propose a simple computer game, which uses our model through which we will capture EM trust-analytical behavior though a future empirical data collection effort. | ||||
| Address | College of Information Sciences and Technology, Penn State University, United States; Applied Research Laboratory, Penn State University, United States | ||||
| Corporate Author | Thesis | ||||
| Publisher | Karlsruher Institut fur Technologie | Place of Publication | KIT; Baden-Baden | Editor | T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9783923704804 | Medium | |
| Track | Decision Support Systems | Expedition | Conference | 10th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 784 | |||
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| Author | Murray Turoff | ||||
| Title | The Paradox of Emergency Management | Type | Conference Article | ||
| Year | 2015 | Publication | ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2015 |
| Volume | Issue | Pages | |||
| Keywords | Conflicts; Emergency Management; Infrastructure Age; land use; Sandy | ||||
| Abstract | The role of Emergency Management is to respond effectively to a major emergency that cannot be handled by the day to day independent services such as fire fighters, police, and medical response facilities. However, normal evolutionary processes typically make the ability to respond to disasters more difficult. This leads to long term decision and policy conflicts and incompatibilities about desirable goals, with implications for practitioners and system designers. | ||||
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| Corporate Author | Thesis | ||||
| Publisher | University of Agder (UiA) | Place of Publication | Kristiansand, Norway | Editor | L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9788271177881 | Medium | |
| Track | Ethical, Legal and Social Issues | Expedition | Conference | ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 1207 | |||
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| Author | Murray Turoff; Victor A. Bañuls; Linda Plotnick; Starr Roxanne Hiltz; Miguel Ramirez de la Huerga | ||||
| Title | Collaborative Evolution of a Dynamic Scenario Model for the Interaction of Critical Infrastructures | Type | Conference Article | ||
| Year | 2015 | Publication | ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2015 |
| Volume | Issue | Pages | |||
| Keywords | Collaborative Modeling; Critical Infrastructure; Cross Impact Analysis; Delphi Method; Emergency Management; Scenario Planning and Training | ||||
| Abstract | This paper reviews current work on a model of the cascading effects of Critical Infrastructure (CI) failures during disasters. Based upon the contributions of 26 professionals, we have created a reliable model for the interaction among sixteen CIs. An internal CI model can be used as a core part of a number of larger models, each of which are tailored to a specific disaster in a specific location. | ||||
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| Corporate Author | Thesis | ||||
| Publisher | University of Agder (UiA) | Place of Publication | Kristiansand, Norway | Editor | L. Palen; M. Buscher; T. Comes; A. Hughes |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9788271177881 | Medium | |
| Track | Analytical Modelling and Simulation | Expedition | Conference | ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 1190 | |||
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| Author | Ahmed Nagy; Jeannie Stamberger | ||||
| Title | Crowd sentiment detection during disasters and crises | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Bayesian networks; Emergency services; Information systems; Risk management; Social networking (online); Crisis management; Disaster response; Emergency management; Short message; Twitter; Disasters | ||||
| Abstract | Microblogs are an opportunity for scavenging critical information such as sentiments. This information can be used to detect rapidly the sentiment of the crowd towards crises or disasters. It can be used as an effective tool to inform humanitarian efforts, and improve the ways in which informative messages are crafted for the crowd regarding an event. Unique characteristics of microblogs (lack of context, use of jargon etc) in Tweets expressed by a message-sharing social network during a disaster response require special handling to identify sentiment. We present a systematic evaluation of approaches to accurately and precisely identify sentiment in these Tweets. This paper describes sentiment detection expressed in 3698 Tweets, collected during the September 2010, San Bruno, California gas explosion and resulting fires. The data collected was manually coded to benchmark our techniques. We start by using a library of words with annotated sentiment, SentiWordNet 3.0, to detect the basic sentiment of each Tweet. We complemented that technique by adding a comprehensive list of emoticons, a sentiment based dictionary and a list of out-of-vocabulary words that are popular in brief, online text communications such as lol, wow, etc. Our technique performed 27% better than Bayesian Networks alone, and the combination of Bayesian networks with annotated lists provided marginal improvements in sentiment detection than various combinations of lists. © 2012 ISCRAM. | ||||
| Address | Carnegie Mellon Silicon Valley, IMT Lucca Institute of Advanced Studies, United States; Disaster Management Initiative, Carnegie Mellon Silicon Valley, United States | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication | Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Social Media and Collaborative Systems | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 173 | |||
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| Author | Christian Neuhaus; Mario Hannappel; Daniela Giebel; Sabine Färfers | ||||
| Title | Crisis management systems in Germany – A status report about the current functions and developments of private and public crisis managementsystems in Germany | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Civil defense; Disasters; Information systems; Management information systems; Risk management; Command; Crisis communications; Crisis management; Crisis management systems; Emergency management; Interoperability | ||||
| Abstract | Crisis management systems play a critical role in supporting responders and decision makers in their crisis and emergency management functions. Even though these systems and solutions have been broadly adopted in private and public organizations, very few quantitative studies can be found on their functions, user groups, targeted stakeholders, their technological requirements and their scope of services. The present study gives an outline of our ongoing project and an insight in the first results of a three-year study of crisis management systems in Germany. The study will outline the methods of our analysis and will present some results from an analysis of over more than 170 systems from over 70 vendor/developers. It will then give a conclusion of the results and outline open and future questions. © 2012 ISCRAM. | ||||
| Address | University of Siegen, Institute for Media Research, Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication | Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Command and Control Studies | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 174 | |||
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| Author | Cynthia Nikolai; Irma Becerra-Fernandez; Troy Johnson; Greg Madey | ||||
| Title | Leveraging WebEOC in support of the Haitian relief effort: Insights and lessons learned | Type | Conference Article | ||
| Year | 2010 | Publication | ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings | Abbreviated Journal | ISCRAM 2010 |
| Volume | Issue | Pages | |||
| Keywords | Disaster prevention; Disasters; Earthquakes; Economic and social effects; Geographic information systems; Information management; Information systems; Management information systems; Risk management; Disaster relief; Earthquake response; Emergency management; Emergency operations centers; Information management software; Information management systems; Miami-Dade County; WebEOC; Human resource management | ||||
| Abstract | The magnitude seven earthquake that rocked Haiti has been a devastating disaster for the small country (USGS 2010). They are not alone in this crisis, however. When the earthquake struck, thousands of US citizens responded by donating money, resources, people, and time to aid in the disaster relief. To respond to the incident and to create a secure information-sharing environment, the Florida Miami-Dade County and State Emergency Operations Centers (EOC) were activated. The main information system in use at the Miami-Dade EOC is WebEOC, a web-based crisis information management system that aids in secure coordination and collaboration among EOC staff, liaisons, and emergency managers. As a result of the earthquake response efforts using this system, we have identified seven main insights and lessons learned with respect to crisis information management software. In this paper, we discuss Miami-Dade's role in the Haitian relief efforts and how this lead to these insights and lessons learned. | ||||
| Address | University of Notre Dame, United States; Florida International University, United States; Miami-Dade County Emergency Management, United States | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Seattle, WA | Editor | S. French, B. Tomaszewski, C. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | Medium | ||
| Track | Poster Session | Expedition | Conference | 7th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 810 | |||
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| Author | Teresa Onorati; Alessio Malizia; Paloma Díaz; Ignacio Aedo | ||||
| Title | Interaction design for web emergency management information systems | Type | Conference Article | ||
| Year | 2010 | Publication | ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings | Abbreviated Journal | ISCRAM 2010 |
| Volume | Issue | Pages | |||
| Keywords | Civil defense; Decision support systems; Disasters; Life cycle; Risk management; Decision supports; Design Methodology; Design Principles; Emergency management; Information interaction; Interaction design; Interaction points; Interactive properties; Information management | ||||
| Abstract | The interaction design for web emergency management information systems (WEMIS) is an important aspect to keep in mind due to the criticality of the domain: decision making, updating available resources, defining a task list, trusting in proposed information. A common interaction design strategy for WEMIS seems to be needed but currently there are few references in literature. Our aim is to contribute to this lack with a set of interactive principles for WEMIS. From the emergency point of view, existing WEMIS have been analyzed to extract common features and to design interaction principles for emergency. Furthermore, we studied design principles extracted from the Turoff's model relating them to emergency phases and features. In particular, in this paper, we choose to follow the current trend in the definition of emergency life cycles. In our approach, referring to general policies in literature, the emergency management process is divided into two different sub cycles: back-end and front-end. From the interaction point of view, a formalization process based on the interactive PIE model has been defined. The result we propose here is a set of design principles for supporting interactive properties for WEMIS. | ||||
| Address | Departamento de Informática, Universidad Carlos III, Madrid, Spain | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Seattle, WA | Editor | S. French, B. Tomaszewski, C. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | Medium | ||
| Track | Human-Computer Interaction | Expedition | Conference | 7th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 814 | |||
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| Author | Dilek Ozceylan; Erman Coskun | ||||
| Title | Defining critical success factors for National Emergency Management Model and supporting the model with information systems | Type | Conference Article | ||
| Year | 2008 | Publication | Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2008 |
| Volume | Issue | Pages | 376-383 | ||
| Keywords | Civil defense; Information systems; Risk management; Critical success factor; Emergency management; Emergency Management plans; Literature reviews; Man-made disasters; National emergencies; Natural disasters; Success factors; Disasters | ||||
| Abstract | Natural or man-made disasters frequently occur in different countries and disaster types and consequences might differ immensely depending on that country's unique characteristics. While probability of a man-made disaster occurrence will be high for technologically advanced countries as a result of using technology in almost every aspect of daily life, probability of natural disaster occurrence will be dependent on geological, geographical, and climate related factors. Based on their different risk types and levels, each nation should create their own National Emergency Management Model (NEMM) and because of country specific conditions each plan must be unique. Thus, for each country NEMM should be focusing on different factors which are important and should show that country the importance list of factors. As a result, countries may better distribute their limited resources to reach optimum emergency management plan and execution. In this study, our goal is to three fold. Our first goal is to come up with full list of categories and factors which are important for a successful National Emergency Management Model. In order to achieve this goal, we determined our categories and factors based on our analysis of previous disasters and literature review. The second goal is to determine the importance level of each category and defining critical success factors for different countries. For this purpose, we are planning to use experts from different countries. This part of study is still underway. Finally, we analyze how information systems might be utilized for each category and factors to support a better National Emergency Management Model. This is a first step of a multi-step research. | ||||
| Address | Sakarya University, Distance Learning Center, Turkey; Sakarya University, Business School, Turkey | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Washington, DC | Editor | F. Fiedrich, B. Van de Walle |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780615206974 | Medium | |
| Track | Improving Collaboration and TrainingImproving Collaboration and Training | Expedition | Conference | 5th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 826 | |||
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| Author | Paola Pagliara; Angela Corina; Alessandro Burastero; Paolo Campanella; Luca Ferraris; Marina Morando; Nicola Rebora; Cosino Versace | ||||
| Title | Dewetra, coping with emergencies | Type | Conference Article | ||
| Year | 2011 | Publication | 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 | Abbreviated Journal | ISCRAM 2011 |
| Volume | Issue | Pages | |||
| Keywords | Flood control; Forecasting; Information systems; Risk assessment; Risk management; Civil protection; Early Warning System; Emergency management; Flood risk management; Integrated systems; ITS applications; Observational data; Risk forecasting; Alarm systems | ||||
| Abstract | Dealing with multi-risk assessment needs reliable forecasting and warning systems able both to rapidly make available observational data and to make accessible forecast tools to the Decision Makers. In this paper we present Dewetra, a real-time integrated system for risk forecasting, monitoring and prevention. We provide a description of its features and examples of its operational use at the Italian Prime Minister Office – National Department for Civil Protection- Centro Funzionale Centrale. In particular is presented its application to flood risk management and to wild fire risk management. | ||||
| Address | Department of Civil Protection, Rome, Italy; ACROTEC, Savona, Italy; FadeOut Software, Genoa, Italy; CIMA Research Foundation, Savona, Italy | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Lisbon | Editor | M.A. Santos, L. Sousa, E. Portela |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9789724922478 | Medium | |
| Track | Early Warning and Alert Systems | Expedition | Conference | 8th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 827 | |||
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| Author | Jack Pagotto; Darrell O'Donnell | ||||
| Title | Canada's multi-agency situational awareness system – Keeping it simple | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Atoms; Bioinformatics; Civil defense; Computer architecture; Disasters; Geographic information systems; Information dissemination; Information systems; Maps; Risk management; Virtual reality; Cap; Collaboration; Common alerting protocols; Data aggregation; Emergency management; GeoRSS; Hub; Incident; Information exchanges; Multi agencies; Open Standards; Situational awareness; System-of-systems; Information management | ||||
| Abstract | The Canadian Multi-Agency Situational Awareness System (MASAS) is rapidly becoming Canada's national system for exchanging emergency management incident-relevant information amongst multiple agencies and jurisdictions. Through the use of structured information aligned with open standards, and a centrally managed open architecture, MASAS provides a trusted virtual community with the ability to seamlessly exchange emergency management information. MASAS offers an information exchange architecture that is based around a highly resilient system of data aggregation hubs that are easily accessible directly or through third party commercial tools by emergency management officials at all levels, from the smallest community in the most remote areas of Canada's north to key federal stakeholders such as the federal Government Operations Centre or the Canadian military. This paper highlights the key design principles, experimental activities, and technology implementation strategies that are positioning MASAS as a Canadian success story in the making – from coast to coast to coast. © 2012 ISCRAM. | ||||
| Address | Centre for Security Science, Canada; Continuum Loop Inc., Canada | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication | Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Inter-Organizational Exercises and Operations | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 182 | |||
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| Author | Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez | ||||
| Title | Towards a Capability Model for Emergency Training Improvement | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Capability Model, Training, Emergency Management, Stakeholders, QuEP | ||||
| Abstract | Giving adequate attention to training personnel within an organization to perform an activity of any kind determines its success or failure. Training in emergency management is a key point and the participants must have adequate preparation for each activity they carry out. The different activities in each emergency management phase generate the appropriate training according to the role performed by stakeholders. The training is provided through techniques and IT support tools that consolidate the knowledge imparted by the trainer. This paper describes the initial steps in creating a capability model to support the training of stakeholders and ensure the effectiveness of the response teams, as well as the appropriate actions of workers and citizens in an emergency. Knowledge is consolidated through training, evaluation and feedback from practice. The proposed model is being integrated in the QuEP framework to guide organizations in assessing and improving the management of their emergency plans. |
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| Address | Universitat Politécnica de Valencia, Spain;Universidad Laica Eloy Alfaro de Manabi, Manta-Ecuador | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T7- Planning, Foresight and Risk Analysis | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1945 | |||
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| Author | Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez | ||||
| Title | Resilience Learning for Emergency Plan Management in Organizations | Type | Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 558-567 | ||
| Keywords | Resilience, Emergency Management, Training, QuEP, CiET. | ||||
| Abstract | Many governments, organizations, practitioners and researchers involved in collaboration on resilience in emergency management are agreed that this is a key aspect. The QuEP+R framework aims to improve resilience in an organization's emergency plan management, in which the stakeholders must be adequately prepared and trained for their responsibilities in the emergency plan, providing techniques that propose the improvement of the emergency plan besides resilience. However, for these techniques to be effective, organizations need the theoretical resilience proposed in QuE+R to be implemented. The CiET framework was designed for this purpose and has learning objectives and training contents related to QuEP+R techniques to train stakeholders. The CiET capability plan contents have been classified by resilience dimensions towards the optimization of resilience in emergency plan management. The integration is supported by I+R-Tool, which generates the capability plans automatically from the results of the QuEP+R assessment, which outcomes in a stakeholder's effective training, contributing to the optimization and improvement of the resilience, therefore, in improving the quality of emergency plans. Hence, the aim remains to search for the continuous improvement of the emergency plan management within organizations. | ||||
| Address | ISSI-DSIC, Universitat Politécnica de Valencia, Spain, Universidad Laica Eloy Alfaro de Manabí; ISSI-DSIC, Universitat Politécnica de Valencia, Spain; ISSI-DSIC, Universitat Politécnica de Valencia, Spain, Universidad de Cuenca, Ecuador | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-52 | ISBN | 2411-3438 | Medium | |
| Track | Planning, Foresight and Risk Analysis | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | patquipa@dsic.upv.es | Approved | no | ||
| Call Number | Serial | 2253 | |||
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| Author | Gertraud Peinel; Thomas Rose; Alexander Wollert | ||||
| Title | The myth of business process modelling for emergency management planning | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Civil defense; Disasters; Information management; Information systems; Risk management; Business Process; Business process modelling; Collaborative preparation; Emergency management; Emergency management planning; Process management; Smart Checklists; Standard operating procedures; Emergency services | ||||
| Abstract | Over the last two decades a significant number of projects tried to convey the concept of business process man-agement to the domain of emergency management. Most of these approaches sought a partial automation for the execution of standard operating procedures in the sense of workflow support, while others strived for the sup-port and integration of information management and data streams in command centres during a crisis. This pa-per focuses on the planning of disaster response for reasons of better preparedness. It discusses whether emer-gency management organisations can capitalize on off-the-shelf business process modelling tools to prepare for disasters more effectively, and whether the concepts of process modelling can be applied to standard operating procedures and vice versa. Moreover, it investigates whether such tools can efficiently support a collaborative preparation of police, fire departments, and rescue organizations. This paper will demonstrate why conventional business process means are inapplicable as planning tool in this domain. And it will also give an outlook to so called smart checklists that might be better suited both for the planning and response phase of emergency epi-sodes. © 2012 ISCRAM. | ||||
| Address | Risk Management and Decision Support, Fraunhofer FIT and Information Systems, RWTH Aachen, Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication | Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Research Methods | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 186 | |||
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| Author | Carmen Penadés; Marcos R. S. Borges; José H. Canós-Cerdá; Adriana S. Vivacqua | ||||
| Title | A product line approach to the development of advanced emergency plans | Type | Conference Article | ||
| Year | 2011 | Publication | 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 | Abbreviated Journal | ISCRAM 2011 |
| Volume | Issue | Pages | |||
| Keywords | Civil defense; Disasters; Information systems; Word processing; Development process; Document product lines; Emergency management; Emergency plans; Information elements; Printed documents; Variability management; Word-processing systems; Risk management | ||||
| Abstract | Emergency plans play a central role in emergency management processes. However, the technical problems associated to emergency plan development have received very little attention. As a matter of fact, most emergency plans are printed documents prepared with the sole support of a word processing system. As a consequence, new media are the exception in current plans. Moreover, the plans are developed without any methodological support that guides planners through the plan development process. In this paper we introduce DPL(EP), a method for the development of emergency plans. Based on the Document Product Lines process for the development of variable content document families, its main goal is to provide methodological guidance and tool support for the development of emergency plans. The distinguishing characteristics of the method are: first, the use of feature models to describe variability in emergency plan content and in the representation of the plan components; second, the “one organization-one plan” philosophy of the development process that produces customized plan editors; and third, its product line nature that enforces reuse of information elements, making plan development more convenient. | ||||
| Address | ISSI-DSIC, Universitat Politècnica de València, Spain; Programa de Pós Graduação em Informática, Departamento de Ciência da Computação, Universidade Federal Do Rio de Janeiro, Brazil | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Lisbon | Editor | M.A. Santos, L. Sousa, E. Portela |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9789724922478 | Medium | |
| Track | Planning and Foresight | Expedition | Conference | 8th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 840 | |||
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| Author | Petrenj, B.; Piraina, M.; Borghetti, F.; Marchionni, G.; Urbano, V. | ||||
| Title | Cross-border Digital Platform for Transport Critical Infrastructure Resilience: Functionalities and Use Case | Type | Conference Article | ||
| Year | 2023 | Publication | Proceedings of the 20th International ISCRAM Conference | Abbreviated Journal | Iscram 2023 |
| Volume | Issue | Pages | 96-111 | ||
| Keywords | Critical Infrastructure; Cross-border; Information-sharing; Transport; ICT platform; Resilience; Use-case; Emergency management | ||||
| Abstract | The resilience of increasingly interdependent Critical Infrastructure (CI) systems hugely depends on the stakeholder organizations’ ability to exchange information and coordinate, while CI’s cross-border dimension further increases the complexity and challenges. This paper presents the progress in the Lombardy Region (Italy) and Canton Ticino (Switzerland) on the joint capacity to manage disruptive events involving transportation CI between the two countries. We present a cross-border digital platform (Critical Infrastructure Platform – PIC) and its main functionalities for improved cross-border risk and resilience management of CI. A use case, based on a scenario of an intense snowfall along the transboundary motorway impacting both countries, demonstrates how PIC advances the exchange of information, its visualization and analysis in real-time. The use case also shows the practical value of the digital platform and its potential to support the management of cross-border events (and their cascading events) that require the cooperation of Italian and Swiss actors. | ||||
| Address | Politecnico di Milano, School of Management; Politecnico di Milano, School of Management; Politecnico di Milano, Mobililty and Transport Laboratory; Politecnico di Milano, Mobililty and Transport Laboratory; Aria S.p.A., Lombardy Region | ||||
| Corporate Author | Thesis | ||||
| Publisher | University of Nebraska at Omaha | Place of Publication | Omaha, USA | Editor | Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Hosssein Baharmand | Series Title | Abbreviated Series Title | ||
| Series Volume | Series Issue | Edition | 1 | ||
| ISSN | ISBN | Medium | |||
| Track | Enhancing Protection of Critical Infrastructures | Expedition | Conference | ||
| Notes | http://dx.doi.org/10.59297/OSFA3002 | Approved | no | ||
| Call Number | ISCRAM @ idladmin @ | Serial | 2510 | ||
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| Author | Phil Hanson; Caitlin McDougall | ||||
| Title | Enabling Collaborative and Resilient Emergency Management Efforts: DFES and Western Australia's Adoption of a Common Operating Picture | Type | Conference Article | ||
| Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
| Volume | Issue | Pages | 75-82 | ||
| Keywords | Collaboration, resilience, common operating picture, emergency management, preparedness | ||||
| Abstract | Following two Major Incident Reviews and a request from WA's governing emergency management body, DFES WA acknowledged that their incident management processes were not supporting seamless communication and collaboration. After identifying their unique needs, DFES implemented two web-enabled platforms: WebEOC, a Crisis Information Management System and Whispir, a multichannel notifications solution. Both systems offer DFES and, in turn, WA communities a level of transparency, collaboration and accuracy not previously available. Recently, six of WA's key government agencies have connected their WebEOC platforms via a single information hub. Through this, they can share and disseminate crucial information within a common operating picture, have complete situational awareness, and rapidly and intelligently prepare for and respond to incidents. WA is the first Australian state to have such a platform implemented and, through these efforts, its agencies are ensuring increased efficiency, collaboration and resiliency for themselves and the wider WA population. | ||||
| Address | Critchlow Ltd.; Critchlow Ltd. | ||||
| Corporate Author | Thesis | ||||
| Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | ISBN | Medium | |||
| Track | Resilience to cope with the unexpected | Expedition | Conference | ||
| Notes | Approved | no | |||
| Call Number | Serial | 1657 | |||
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| Author | Sofie Pilemalm; Tobias Andersson Granberg; Rebecca Stenberg; Anders Axelsson | ||||
| Title | Emergency response in rural areas | Type | Conference Article | ||
| Year | 2012 | Publication | ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2012 |
| Volume | Issue | Pages | |||
| Keywords | Information systems; Information technology; Risk management; Emergency management; Emergency response; First responders; Social capitals; Technical solutions; Rural areas | ||||
| Abstract | In this study, security and safety in rural parts of Sweden is investigated. New ways of organizing for efficient response can be found in the extended collaboration between societal sectors and in utilizing the local social capital. New categories of first responders and their requirements are identified and we propose non-technical and technical solutions as support. The results' application to large-scale crises is discussed. © 2012 ISCRAM. | ||||
| Address | Linköping university, Sweden; Swedish Rescue Services, Sweden | ||||
| Corporate Author | Thesis | ||||
| Publisher | Simon Fraser University | Place of Publication | Vancouver, BC | Editor | L. Rothkrantz, J. Ristvej, Z.Franco |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780864913326 | Medium | |
| Track | Special Session Mixed Methods | Expedition | Conference | 9th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 188 | |||
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| Author | Linda Plotnick; Elizabeth Avery Gomez; Connie White; Murray Turoff | ||||
| Title | Furthering development of a unified emergency scale using Thurstone's Law of Comparative Judgment: A progress report | Type | Conference Article | ||
| Year | 2007 | Publication | Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers | Abbreviated Journal | ISCRAM 2007 |
| Volume | Issue | Pages | 411-418 | ||
| Keywords | Risk management; Scheduling; Emergency management; Event-specific; Information sources; Local community; Paired comparison; Progress report; Public safety; Thurstone's Law of Comparative Judgment; Disasters | ||||
| Abstract | In disasters, local civilians on or near the scene, are often first to respond and give aid. Therefore, the public needs to be well-informed with accurate, time critical information. However, a primary information source is event-specific scales that are inconsistent in their categorization and measurement, adding confusion to public responsiveness. These scales are not extendable to new emergencies in a changing world. We argue for development of a unified emergency scale to facilitate communication and understanding. This scale will inform local communities with regional community-specific information, and will be extendable for further use by professional responders. Research in progress elicited 15 dimensions of an emergency using a Delphi-like process and then ranked the dimensions by importance utilizing Thurstone's Law of Comparative Judgment. Contributions of this paper are to highlight the need for an unequivocal, unified scale and further its development. | ||||
| Address | Information Systems Department, New Jersey Institute of Technology, Newark, NJ, United States | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Delft | Editor | B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9789054874171; 9789090218717 | Medium | |
| Track | PEPA | Expedition | Conference | 4th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 845 | |||
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| Author | Linda Plotnick; Starr Roxanne Hiltz; Rosalie Ocker; Mary Beth Rosson | ||||
| Title | Leadership in partially distributed emergency response software development teams | Type | Conference Article | ||
| Year | 2008 | Publication | Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2008 |
| Volume | Issue | Pages | 150-158 | ||
| Keywords | Civil defense; Risk management; Visual communication; Distributed teams; Emergency management; In-group/out-group effects; Leadership; Telepresence; Emergency services | ||||
| Abstract | Emergency response and preparedness teams that are inter-organizational or international often work together in partially distributed teams (PDTs). A PDT has at least one collocated subteam and at least two subteams that are geographically distributed. Leadership configuration and behaviors present unique challenges in PDTs. This paper describes preliminary results of an initial field experiment with international student teams undertaken to examine leadership in PDTs working on high-level requirements for an emergency preparedness information system. Leadership is viewed through the lens of what leader behaviors, or roles, are enacted by the leaders. Leadership configuration was varied: some teams had just an overall team leader; others had no team leader but had a leader for each subteam, while others had both team and subteam leaders. The findings suggest that leadership configuration matters and that leaders do enact roles similar to those found in studies of fully distributed or traditional collocated teams. | ||||
| Address | New Jersey Institute of Technology, United States; Pennsylvania State University, United States | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Washington, DC | Editor | F. Fiedrich, B. Van de Walle |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9780615206974 | Medium | |
| Track | Virtual Teams and Virtual Communities in Emergency Preparedness and Response | Expedition | Conference | 5th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 846 | |||
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| Author | Pouyan Fotouhi Tehrani; Niklas von Kalckreuth; Selma Lamprecht | ||||
| Title | Toward an Integrative Model of Trust for Digital Emergency Communication | Type | Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 1012-1021 | ||
| Keywords | Trust; Emergency Management; Digital Communication; Modeling | ||||
| Abstract | Digital technologies have become an integral enabler of communication during various phases of emergency management (EM). A crucial prerequisite of effective communication between authorities and the public during EM is the establishment of adequate mutual trust. Trust, however, is an elusive concept which is not easily translatable into technical settings. In this paper we propose an integrative model of trust in digital communication and show how such model can be advantageous in assessing and improving trust relations in context of EM. Our interdisciplinary model, which is based on findings from psychology, sociology and computer sciences provides an abstraction which not only seizes both subjective and objective as well as personal and non-personal, \eg institutional or cultural, aspects of trust but at the same time is concrete enough to be applicable to real-life scenarios. | ||||
| Address | Weizenbaum Institute, Fraunhofer FOKUS; Weizenbaum Institute, Humboldt University Berlin; Weizenbaum Institute, Fraunhofer FOKUS | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-91 | ISBN | 2411-3477 | Medium | |
| Track | Usability and Universal Design of ICT for Emergency Management | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | pouyan.fotouhi.tehrani@fokus.fraunhofer.de | Approved | no | ||
| Call Number | Serial | 2292 | |||
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