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| Author | Phil Hanson; Caitlin McDougall | ||||
| Title | Enabling Collaborative and Resilient Emergency Management Efforts: DFES and Western Australia's Adoption of a Common Operating Picture | Type  |
Conference Article | ||
| Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
| Volume | Issue | Pages | 75-82 | ||
| Keywords | Collaboration, resilience, common operating picture, emergency management, preparedness | ||||
| Abstract | Following two Major Incident Reviews and a request from WA's governing emergency management body, DFES WA acknowledged that their incident management processes were not supporting seamless communication and collaboration. After identifying their unique needs, DFES implemented two web-enabled platforms: WebEOC, a Crisis Information Management System and Whispir, a multichannel notifications solution. Both systems offer DFES and, in turn, WA communities a level of transparency, collaboration and accuracy not previously available. Recently, six of WA's key government agencies have connected their WebEOC platforms via a single information hub. Through this, they can share and disseminate crucial information within a common operating picture, have complete situational awareness, and rapidly and intelligently prepare for and respond to incidents. WA is the first Australian state to have such a platform implemented and, through these efforts, its agencies are ensuring increased efficiency, collaboration and resiliency for themselves and the wider WA population. | ||||
| Address | Critchlow Ltd.; Critchlow Ltd. | ||||
| Corporate Author | Thesis | ||||
| Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | ISBN | Medium | |||
| Track | Resilience to cope with the unexpected | Expedition | Conference | ||
| Notes | Approved | no | |||
| Call Number | Serial | 1657 | |||
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| Author | Irmana Sampedro; Matthew Hughes | ||||
| Title | Underground Infrastructure and EQ events: how an advanced condition assessment and data collection process will assist in the planning for and recovery from an EQ event | Type |
Conference Article | ||
| Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
| Volume | Issue | Pages | 254-262 | ||
| Keywords | Condition Assessment, Emergency Management, Data Collection, GIS, Earthquake | ||||
| Abstract | Is your organisation ready to cope with underground infrastructure condition assessment data collected after an earthquake? Drawing on lessons from the 2010-2011 Canterbury and 2016 Kaikoura earthquakes, we provide guidance on how to make small differences in how your organisation currently collects and stores the necessary condition data to prepare for emergencies, especially for small- and medium-size councils without sophisticated asset management systems. Key questions to address include: Are you receiving condition assessment data in electronic format? Are your contractors providing XY coordinates when repairs are undertaken, or when providing photographs as part of visual assessment? Do you have an asset management system able to prioritise critically damaged underground infrastructure? Do you have easy access to your current network condition for insurance purposes? Simple business-as-usual improvements will provide enhanced preparedness and resilience capability in the event of an earthquake. In addition, we provide a framework for future data collection processes. | ||||
| Address | Christchurch City Council; University of Canterbury | ||||
| Corporate Author | Thesis | ||||
| Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | ISBN | Medium | |||
| Track | Geospatial and temporal information capture, management, and analytics in support of Disaster Decision Making | Expedition | Conference | ||
| Notes | Approved | no | |||
| Call Number | Serial | 1667 | |||
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| Author | Jana Kaeppler | ||||
| Title | GIS4EM Multi-Tenanted Approach toAGOL Applications for EmergencyManagement (Mackenzie, Hurunui andKaikoura District Councils, NewZealand) | Type |
Conference Article | ||
| Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
| Volume | Issue | Pages | 233-245 | ||
| Keywords | GIS, AGOL Solutions, Emergency Management, Mackenzie, New Zealand | ||||
| Abstract | With the Hurunui (HDC), Mackenzie (MDC) and Kaikoura (KDC) District Councils sharing their Geographic Information Systems (GIS) and Information Technology (IT) resources since 2017 it was decided to work on a GIS strategy for Emergency Management (EM) that would be applicable for all three councils as in the past geospatial skills and tools did not get equally utilised at all three councils during emergency and training events. ArcGIS Online (AGOL) was chosen as a common platform for a fully cloud based approach to the new Emergency Management Applications. The core modules of these applications are Story maps, WebApp Builder, Survey123, Operations Dashboard, Workforce and AppStudio. The development of these applications is a work-in-progress situation which is driven by the constant conversation and testing between the GIS person and the Emergency Management (EM) officers and a work flow is being developed to integrate these applications into the existing Emergency Operations Centre (EOC) picture. We believe once finalised this set of applications will add great functionality to New Zealand's Coordinated Incident Management System (CIMS) by providing interactive and cloud based visual geospatial information, situational awareness, forecasting, task management and task tracking. | ||||
| Address | Hurunui District Council | ||||
| Corporate Author | Thesis | ||||
| Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | ISBN | Medium | |||
| Track | Geospatial and temporal information capture, management, and analytics in support of Disaster Decision Making | Expedition | Conference | ||
| Notes | Approved | no | |||
| Call Number | Serial | 1675 | |||
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| Author | Gavin Treadgold; James Gunn; Paul Morton; Simon Chambers | ||||
| Title | Developing a regional approach and strategy for geographical information systems for emergency management | Type |
Conference Article | ||
| Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
| Volume | Issue | Pages | 190-199 | ||
| Keywords | Emergency management, geospatial information, information management, common operating picture, interoperability | ||||
| Abstract | This paper outlines practitioner work-in-progress in Canterbury, New Zealand, to develop a regional approach for geographical information systems (GIS) for emergency management. This is based upon recent events in Canterbury including earthquakes, floods, and fire; as well as New Zealand-wide work that is being done under the NZ GIS4EM banner. It introduces our approach, discusses a mind map that is being used to track desired data sets, plans to develop applications to support response functions in emergency operations centres, and the goal of using the common data sets as the basis of a common operating picture for Canterbury. Risks and issues associated with this work are highlighted, and then the draft strategy is introduced with desired outcomes and principles to achieve this goal. While initial work is primarily focused on GIS, the expectation is that the approach will be expanded to take a broader information management perspective in future. | ||||
| Address | Christchurch City Council; Environment Canterbury; Canterbury Civil Defence Emergency Management Group; Ministry of Civil Defence Emergency Management | ||||
| Corporate Author | Thesis | ||||
| Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | ISBN | Medium | |||
| Track | Data Issues for Situation/Disaster Awareness | Expedition | Conference | ||
| Notes | Approved | no | |||
| Call Number | Serial | 1678 | |||
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| Author | Marta Poblet Balcell; Stan Karanasios; Vanessa Cooper | ||||
| Title | Look after Your Neighbours: Social Media and Vulnerable Groups during Extreme Weather Events | Type |
Conference Article | ||
| Year | 2018 | Publication | Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. | Abbreviated Journal | Iscram Ap 2018 |
| Volume | Issue | Pages | 408-415 | ||
| Keywords | Social media, vulnerable populations, extreme weather events, emergency management organisations | ||||
| Abstract | Emergency management organisations across the world routinely use social media to reach out populations for preparedness and response to extreme weather events. In this paper we present a preliminary analysis of social media strategies towards vulnerable populations in the State of Victoria (Australia). Using the notion of vulnerability in an emergency management context (e.g. older persons, socially/geographically isolated persons, people with disabilities, refugee/recent migrant communities) we explore whether and how organisations address vulnerable groups with targeted messages. Our initial findings suggest that organisations do not tend to interact directly with these groups. Rather, reliance on 'information brokers' (intermediary organisations and individuals with an expected duty of care) seems to be a preferred strategy. | ||||
| Address | RMIT University; RMIT University; RMIT University | ||||
| Corporate Author | Thesis | ||||
| Publisher | Massey Univeristy | Place of Publication | Albany, Auckland, New Zealand | Editor | Kristin Stock; Deborah Bunker |
| Language | English | Summary Language | Original Title | ||
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | ISBN | Medium | |||
| Track | Social Media and Community Engagement Supporting Resilience Building | Expedition | Conference | ||
| Notes | Approved | no | |||
| Call Number | Serial | 1679 | |||
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| Author | Sebastian Schmitz; Konrad Barth; Tim Brüstle; Tobias Gleibs; Ompe Aimé Mudimu | ||||
| Title | Testing the implementation of a flying localization system into emergency response using a tabletop exercise | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Urban search and rescue, unmanned aerial vehicle, command and control structures, tabletop exercise, emergency management | ||||
| Abstract | To optimize the search for trapped victims after building collapses, the authors participated in the development ofI a localization system based on an unmanned aerial vehicle. The objective of this study is to evaluate an approach to implement this system into the command and control structures during the emergency response after a building collapse. For this purpose, a tabletop exercise, based on a gas explosion scenario in an apartment building, was carried out with emergency response managers of the fire department and the German federal agency of technical relief. Observers have documented the exercise. Additionally, audio and video recordings were used. Thus, statements could be made about the implementation approach and the tabletop exercise method. Based on the results, the implementation approach can be considered appropriate. In addition, knowledge was gained about the appropriateness of tabletop exercises for the purpose of scientific evaluation. | ||||
| Address | TH Köln – University of Applied Sciences | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T2- Command and control studies | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1964 | |||
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| Author | Marian Zulean; Gabriela Prelipcean; Florin Druga | ||||
| Title | From Hindsight to Foresight: using collaborative methodologies to tackle the wicked problems and improve the the Emergency System | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Disaster, emergency management, wicked problem, Delphi, personalized emergency system | ||||
| Abstract | The main goal of this WiPe is to analyze a wicked problem of disaster management, to offer an external evaluation on how the emergency system worked and to plan a foresight exercise able to design a personalized emergency response services to citizens. The first part of the paper is rather a hindsight analysis regarding disaster management of ?Colectiv 2015?, one of the worst manmade disasters in the recent Romanian history. After four years of investigations and reports and many recovery measures ?Colectiv 2015? is still a complex problem that needs external evaluation. The second part of the paper is a two-tier research: an intermediary analysis of the wicked problem, using Barry Turner?s framework and a design of a foresight exercise. In the Conclusions of WiPe we propose a design of research meant to: 1) better understand the causes and shortcomings of disaster management and failure of foresight and 2) help the Emergency System in Romania build a disaster resilience mechanism. |
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| Address | University “Stefan cel Mare” of Suceava, Romania;University of Bucharest, Romania | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T7- Planning, Foresight and Risk Analysis | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1962 | |||
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| Author | Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez | ||||
| Title | Towards a Capability Model for Emergency Training Improvement | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Capability Model, Training, Emergency Management, Stakeholders, QuEP | ||||
| Abstract | Giving adequate attention to training personnel within an organization to perform an activity of any kind determines its success or failure. Training in emergency management is a key point and the participants must have adequate preparation for each activity they carry out. The different activities in each emergency management phase generate the appropriate training according to the role performed by stakeholders. The training is provided through techniques and IT support tools that consolidate the knowledge imparted by the trainer. This paper describes the initial steps in creating a capability model to support the training of stakeholders and ensure the effectiveness of the response teams, as well as the appropriate actions of workers and citizens in an emergency. Knowledge is consolidated through training, evaluation and feedback from practice. The proposed model is being integrated in the QuEP framework to guide organizations in assessing and improving the management of their emergency plans. |
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| Address | Universitat Politécnica de Valencia, Spain;Universidad Laica Eloy Alfaro de Manabi, Manta-Ecuador | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T7- Planning, Foresight and Risk Analysis | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1945 | |||
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| Author | Richard McCreadie; Cody Buntain; Ian Soboroff | ||||
| Title | TREC Incident Streams: Finding Actionable Information on Social Media | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization | ||||
| Abstract | The Text Retrieval Conference (TREC) Incident Streams track is a new initiative that aims to mature social media-based emergency response technology. This initiative advances the state of the art in this area through an evaluation challenge, which attracts researchers and developers from across the globe. The 2018 edition of the track provides a standardized evaluation methodology, an ontology of emergency-relevant social media information types, proposes a scale for information criticality, and releases a dataset containing fifteen test events and approximately 20,000 labeled tweets. Analysis of this dataset reveals a significant amount of actionable information on social media during emergencies (> 10%). While this data is valuable for emergency response efforts, analysis of the 39 state-of-the-art systems demonstrate a performance gap in identifying this data. We therefore find the current state-of-the-art is insufficient for emergency responders? requirements, particularly for rare actionable information for which there is little prior training data available. |
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| Address | University of Glasgow, United Kingdom;New York University, USA;National Institute of Standards and Technology, USA | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1867 | |||
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| Author | Axel Dierich; Katerina Tzavella; Neysa Jacqueline Setiadi; Alexander Fekete; Florian Neisser | ||||
| Title | Enhanced Crisis-Preparation of Critical Infrastructures through a Participatory Qualitative-Quantitative Interdependency Analysis Approach | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Critical Infrastructure Protection, Interdependency, Resilience, Vulnerability, Cascading Effects, Emergency Management, Participatory Approach | ||||
| Abstract | Critical Infrastructure (CI) failures are aggravated by cascading effects due to interdependencies between different infrastructure systems and with emergency management. Findings of the German, BMBF-funded research project ?CIRMin? highlight needs for concrete assessments of such interdependencies. Driven by challenges of limited data and knowledge accessibility, the developed approach integrates qualitative information from expert interviews and discussions with quantitative, place-based analyses in three selected German cities and an adjacent county. This paper particularly discusses how the mixed methods approach has been operationalized. Based on anonymized findings, it provides a comprehensive guidance to interdependency analysis, from survey and categorization of system elements and interrelations, their possible mutual impacts, to zooming into selected dependencies through GIS mapping. This facilitates reliably assessing the need for maintenance of critical functionalities in crisis situations, available resources, auxiliary powers, and optimization of response time. |
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| Address | inter 3 Institute for Resource Management, Germany;Technische Hochschule Köln, Germany | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T14 - Protecting Critical Infrastructures in Crisis Situations | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1883 | |||
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| Author | Starr Roxanne Hiltz; Amanda Hughes; Muhammad Imran; Linda Plotnick; Robert Power; Murray Turoff | ||||
| Title | Requirements for Software to Support the use of Social Media in Emergency Management: A Delphi Study | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Social media, emergency management, crisis informatics, software requirements, Delphi method | ||||
| Abstract | Social Media contain a wealth of information that could improve the situational awareness of Emergency Managers during a crisis, but many barriers stand in the way. These include information overload, making it impossible to deal with the flood of raw posts, and lack of trust in unverified crowdsourced data. The purpose of this project is to build a communications bridge between emergency responders and technologists who can provide the advances needed to realize social media?s full potential. We are employing a Delphi study survey design, which is a technique for exploring and developing consensus among a group of experts around a particular topic. Participants include emergency managers and technologists with experience in software to support the use of social media in crisis response, from many countries. The topics of the study are described and preliminary, partial results presented for Round 1 of the study, based on 33 responses. | ||||
| Address | NJIT, United States of America;Brigham Young U.;Qatar Computing Research Inst.;Commonwealth Scientific and Industrial Research Organisation, Australia | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T8- Social Media in Crises and Conflicts | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1906 | |||
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| Author | Terje Gjøsæter; Jaziar Radianti; Weiqin Chen | ||||
| Title | Understanding Situational Disabilities and Situational Awareness in Disasters | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Situational Disabilities, Situational Awareness, Universal Design of ICT for Emergency Management | ||||
| Abstract | In this paper, a scenario-based approach augmented with personas typically used in universal design and interactive design domains is used to illustrate the occurrence of situational disabilities in emergency situations, and to show how environmental factors can trigger these situational disabilities. With the help of personas representing selected archetypical characteristics and roles, the scenarios are further examined to show how these situational disabilities can affect the situational awareness of different stakeholders, not only in the command and control centers, but also first responders in the field as well as affected members of the public. This approach provides a better understanding of the importance of universal design of ICT for Emergency Management, not only for people with disabilities and the elderly, but for anyone. |
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| Address | Oslo Metropolitan University;Centre for Integrated Emegenency Management, University of Agder | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T9- Universal Design of ICT in Emergency Management | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1924 | |||
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| Author | Quynh Nhu Nguyen; Antonella Frisiello; Claudio Rossi | ||||
| Title | The Design of a Mobile Application for Crowdsourcing in Disaster Risk Reduction | Type |
Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Crowdsourcing, First Responders, Human Centered Design, Service Design, Emergency management. | ||||
| Abstract | Disaster Risk Reduction is a complex field in which a huge amount of data is collected and processed every day in order to plan and run preparedness and response actions, which are required to get ready and to effectively respond to natural disasters when they strike. This paper, which targets a wide audience, focuses on the design of a mobile application that aims to integrate the crowdsourcing paradigm in current Disaster Risk Reduction processes. The design process is integrated in the User Centred Approach, which we apply through a co-design methodology involving end-users, iterative prototyping and development phases, and five in-field evaluations of the implemented solution. We describe both the design activities and the results obtained from end-users� feedbacks focusing on the perspective of first responders. |
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| Address | Links Foundation, Italy | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T7- Planning, Foresight and Risk Analysis | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1990 | |||
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| Author | Linda Plotnick; Murray Turoff; Starr Roxanne Hiltz; Julie Dugdale | ||||
| Title | Thumbs up? Attitudes of Emergency Managers to Proposed Masters Programs in EM With an IS Focus | Type |
Conference Article | ||
| Year | 2017 | Publication | Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2017 |
| Volume | Issue | Pages | 1030-1042 | ||
| Keywords | Emergency Management Education; Master's curricula | ||||
| Abstract | Information Systems (IS) increasingly are used in Emergency Management (EM), so it is prudent to include IS study in EM education. This paper presents the results of analyzing the responses to a survey that proposed potential courses for programs at the master's level. The survey was completed by 373 practitioners, academics and/or researchers with EM experience. All proposed courses were rated above 4 on a 7-point scale for how essential they are to the curriculum. However, there were disagreements. Qualitative analysis of volunteered comments indicate that some low ratings were due to disagreement with the content of the course as described, or with the need for an entire course to cover the topic. An unexpected finding was that a substantial number of respondents spontaneously expressed opposition to the use of IS for EM in general. The findings are discussed and a preliminary curriculum is proposed. | ||||
| Address | Plotnick Consulting LLC; New Jersey Institute of Technology; University of Grenoble-Alps, LIG; University of Agder | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Albi, France | Editor | Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | Medium | ||
| Track | Future Trends | Expedition | Conference | 14th International Conference on Information Systems for Crisis Response And Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 2086 | |||
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| Author | Terje Gjøsæter; Jaziar Radianti; Weiqin Chen | ||||
| Title | Universal Design of ICT for Emergency Management: A Research Agenda | Type |
Conference Article | ||
| Year | 2018 | Publication | ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2018 |
| Volume | Issue | Pages | 1148-1152 | ||
| Keywords | Universal Design of ICT, Accessibility, Design for All, Emergency Management, Research Agenda. | ||||
| Abstract | Information and communication technologies (ICT) are becoming increasingly important in emergency management and crisis communication. ICT tools are developed and adopted in all phases of the emergency management cycle. On the one hand, these tools contribute to better disaster preparedness and effective response. On the other hand, the lack of consideration of universal design in these tools also creates new barriers for different stakeholders, particularly the elderly and people with disabilities. The primary objective of this paper is to give an overview of the current state of the emerging research field of Universal Design of ICT for emergency management and provide a Research Agenda to highlight ways to uncover how the increasing introduction of ICT in emergency management can contribute to removing barriers instead of adding more barriers. | ||||
| Address | |||||
| Corporate Author | Thesis | ||||
| Publisher | Rochester Institute of Technology | Place of Publication | Rochester, NY (USA) | Editor | Kees Boersma; Brian Tomaszeski |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-0-692-12760-5 | Medium | |
| Track | Poster | Expedition | Conference | ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 2193 | |||
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| Author | Ben Ortiz; Laura Kahn; Marc Bosch; Philip Bogden; Viveca Pavon-Harr; Onur Savas; Ian McCulloh | ||||
| Title | Improving Community Resiliency and Emergency Response With Artificial Intelligence | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 35-41 | ||
| Keywords | Emergency Management, Semantic Segmentation, Inland Flood Modeling, Route Optimization. | ||||
| Abstract | New crisis response and management approaches that incorporate the latest information technologies are essential in all phases of emergency preparedness and response, including the planning, response, recovery, and assessment phases. Accurate and timely information is as crucial as is rapid and coherent coordination among the responding organizations. We are working towards a multi-pronged emergency response tool that provide stakeholders timely access to comprehensive, relevant, and reliable information. The faster emergency personnel are able to analyze, disseminate and act on key information, the more effective and timelier their response will be and the greater the benefit to affected populations. Our tool consists of encoding multiple layers of open source geospatial data including flood risk location, road network strength, inundation maps that proxy inland flooding and computer vision semantic segmentation for estimating flooded areas and damaged infrastructure. These data layers are combined and used as input data for machine learning algorithms such as finding the best evacuation routes before, during and after an emergency or providing a list of available lodging for first responders in an impacted area for first. Even though our system could be used in a number of use cases where people are forced from one location to another, we demonstrate the feasibility of our system for the use case of Hurricane Florence in Lumberton, a town of 21,000 inhabitants that is 79 miles northwest of Wilmington, North Carolina. | ||||
| Address | Accenture Federal Services; Accenture Federal Services; Accenture Federal Services; Accenture Federal Services; Accenture Federal Services; Accenture Federal Services | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-4 | ISBN | 2411-3390 | Medium | |
| Track | AI Systems for Crisis and Risks | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Laura.kahn@accenturefederal.com | Approved | no | ||
| Call Number | Serial | 2205 | |||
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| Author | Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez | ||||
| Title | Resilience Learning for Emergency Plan Management in Organizations | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 558-567 | ||
| Keywords | Resilience, Emergency Management, Training, QuEP, CiET. | ||||
| Abstract | Many governments, organizations, practitioners and researchers involved in collaboration on resilience in emergency management are agreed that this is a key aspect. The QuEP+R framework aims to improve resilience in an organization's emergency plan management, in which the stakeholders must be adequately prepared and trained for their responsibilities in the emergency plan, providing techniques that propose the improvement of the emergency plan besides resilience. However, for these techniques to be effective, organizations need the theoretical resilience proposed in QuE+R to be implemented. The CiET framework was designed for this purpose and has learning objectives and training contents related to QuEP+R techniques to train stakeholders. The CiET capability plan contents have been classified by resilience dimensions towards the optimization of resilience in emergency plan management. The integration is supported by I+R-Tool, which generates the capability plans automatically from the results of the QuEP+R assessment, which outcomes in a stakeholder's effective training, contributing to the optimization and improvement of the resilience, therefore, in improving the quality of emergency plans. Hence, the aim remains to search for the continuous improvement of the emergency plan management within organizations. | ||||
| Address | ISSI-DSIC, Universitat Politécnica de Valencia, Spain, Universidad Laica Eloy Alfaro de Manabí; ISSI-DSIC, Universitat Politécnica de Valencia, Spain; ISSI-DSIC, Universitat Politécnica de Valencia, Spain, Universidad de Cuenca, Ecuador | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-52 | ISBN | 2411-3438 | Medium | |
| Track | Planning, Foresight and Risk Analysis | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | patquipa@dsic.upv.es | Approved | no | ||
| Call Number | Serial | 2253 | |||
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| Author | Lise Ann St. Denis; Amanda Lee Hughes; Jeremy Diaz; Kylen Solvik; Maxwell B. Joseph; Jennifer K. Balch | ||||
| Title | 'What I Need to Know is What I Don't Know!': Filtering Disaster Twitter Data for Information from Local Individuals | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 730-743 | ||
| Keywords | Crisis Informatics, Social Media, Emergency Management, Situational Awareness. | ||||
| Abstract | We report on the design, development, and evaluation of a user labeling framework for social media monitoring by emergency responders. By labeling Twitter user accounts based on behavior and content, this novel approach identifies tweets from accounts belonging to Individuals generating Personalized content and captures information that might otherwise be missed. We evaluate the framework using training data from the 2018 Camp, Woolsey, and Hill fires. Approximately 30% of the Individual-Personalized tweets contain first-hand information, providing a rich stream of content for social media monitoring. Because it can quickly eliminate most redundant tweets, this framework could be a critical first step in an end-to-end information extraction pipeline. It may also generalize more easily for new disaster events since it relies on general user account attributes rather than tweet content. We conclude with next steps for refining and evaluating our framework in near real-time during a disaster response. | ||||
| Address | CIRES, Earth Lab, University of Colorado, Boulder; Crisis Informatics Lab Brigham Young University; Institute for Computational and Data Sciences, Department of Geography, Penn State University; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder; CIRES, Earth Lab, University of Colorado, Boulder; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-66 | ISBN | 2411-3452 | Medium | |
| Track | Social Media for Disaster Response and Resilie | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | Lise.St.Denis@Colorado.edu | Approved | no | ||
| Call Number | Serial | 2267 | |||
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| Author | Richard McCreadie; Cody Buntain; Ian Soboroff | ||||
| Title | Incident Streams 2019: Actionable Insights and How to Find Them | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 744-760 | ||
| Keywords | Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization. | ||||
| Abstract | The ubiquity of mobile internet-enabled devices combined with wide-spread social media use during emergencies is posing new challenges for response personnel. In particular, service operators are now expected to monitor these online channels to extract actionable insights and answer questions from the public. A lack of adequate tools makes this monitoring impractical at the scale of many emergencies. The TREC Incident Streams (TREC-IS) track drives research into solving this technology gap by bringing together academia and industry to develop techniques for extracting actionable insights from social media streams during emergencies. This paper covers the second year of TREC-IS, hosted in 2019 with two editions, 2019-A and 2019-B, contributing 12 new events and approximately 20,000 new tweets across 25 information categories, with 15 research groups participating across the world. This paper provides an overview of these new editions, actionable insights from data labelling, and the automated techniques employed by participant systems that appear most effective. | ||||
| Address | University of Glasgow; InfEco Lab, New Jersey Institute of Technology (NJIT); National Institute of Standards and Technology (NIST) | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-67 | ISBN | 2411-3453 | Medium | |
| Track | Social Media for Disaster Response and Resilie | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | richard.mccreadie@glasgow.ac.uk | Approved | no | ||
| Call Number | Serial | 2268 | |||
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| Author | Rob Grace | ||||
| Title | Hyperlocal Toponym Usage in Storm-Related Social Media | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 849-859 | ||
| Keywords | Volunteered Geographic Information, Twitter, Information Behavior, Crisis Informatics, Emergency Management. | ||||
| Abstract | Crisis responders need to locate events reported in social media messages that typically lack geographic metadata such as geotags. Toponyms, places names referenced in messages, provide another source of geographic information, however, the availability and granularity of toponyms in crisis social media remain poorly understood. This study examines toponym usage and granularity across six categories of crisis-related information posted on Twitter during a severe storm. Findings show users often include geographic information in messages describing local and remote storm events but do so rarely when discussing other topics, more often use toponyms than geotags when describing local events, and tend to include fine-grained toponyms in reports of infrastructure damage and service disruption and course-grained toponyms in other kinds of storm-related messages. These findings present requirements for hyperlocal geoparsing techniques and suggest that social media monitoring presents more immediate affordances for course-grained damage assessment than fine-grained situational awareness during a crisis. | ||||
| Address | Texas Tech University | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-75 | ISBN | 2411-3461 | Medium | |
| Track | Social Media for Disaster Response and Resilie | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | rob.grace@ttu.edu | Approved | no | ||
| Call Number | Serial | 2276 | |||
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| Author | Edward J. Glantz; Frank E. Ritter; Don Gilbreath; Sarah J. Stager; Alexandra Anton; Rahul Emani | ||||
| Title | UAV Use in Disaster Management | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 914-921 | ||
| Keywords | Disaster Response, Emergency Management, Drone, Unmanned Aircraft System (UAS), Unmanned Aerial Vehicle (UAV). | ||||
| Abstract | Unmanned aerial vehicles (UAV) provide multiple opportunities to first responders and disaster managers, especially as they continue to improve in affordability as well as capabilities. This paper provides a brief review of how UAV capabilities have been used in disaster management, examples of current use within disaster management, as well as adoption considerations. Example disaster domains include fires, tornadoes, flooding, building and dam collapses, crowd monitoring, search and rescue, and post disaster monitoring of critical infrastructures. This review can increase awareness and issues when considering UAVs by those challenged with the management of crisis and disaster events. | ||||
| Address | The Pennsylvania State University; The Pennsylvania State University; The Pennsylvania State University; The Pennsylvania State University; The Pennsylvania State University; The Pennsylvania State University | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-81 | ISBN | 2411-3467 | Medium | |
| Track | Technologies for First Responders | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | edward.glantz@psu.edu | Approved | no | ||
| Call Number | Serial | 2282 | |||
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| Author | Michael Holzhüter; Ulrich Meissen | ||||
| Title | A Decentralized Reference Architecture for Interconnected Systems in Emergency Management | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 961-972 | ||
| Keywords | Civil Protection; Emergency Management; Interoperability; Interconnected Collaboration; Resilient Architecture | ||||
| Abstract | Optimal communication and information exchange are key elements for handling complex crises or disaster situations. With the increasing number of heterogeneous ICT systems, also raises the importance of adequate support for interconnectivity and information logistics between stakeholders to thoroughly gather information and to make quick but precise decisions. The main purpose of the information exchange is then to manage the crisis as quickly as possible, to provide full information to protect first responders' health and safety, to optimally dispatch resources, and to ensure coordination between different relief forces. Based on an end user survey with a particular focus on first responders, this paper introduces an evolutionary architecture to enable information exchange in crises situation or disasters. The aim is to provide a decentralized approach among heterogeneous ICT-systems which abstracts from the underlying communication technologies and heterogeneity of connected systems and fulfills the functional and non-functional requirements from end users. | ||||
| Address | Hochschule für Technik und Wirtschaft Berlin; Fraunhofer-Institut für Offene Kommunikationssysteme; Hochschule für Technik und Wirtschaft Berlin; Fraunhofer-Institut für Offene Kommunikationssysteme | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-86 | ISBN | 2411-3472 | Medium | |
| Track | Technologies for First Responders | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | michael.holzhueter@fokus.fraunhofer.de | Approved | no | ||
| Call Number | Serial | 2287 | |||
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| Author | Pouyan Fotouhi Tehrani; Niklas von Kalckreuth; Selma Lamprecht | ||||
| Title | Toward an Integrative Model of Trust for Digital Emergency Communication | Type |
Conference Article | ||
| Year | 2020 | Publication | ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2020 |
| Volume | Issue | Pages | 1012-1021 | ||
| Keywords | Trust; Emergency Management; Digital Communication; Modeling | ||||
| Abstract | Digital technologies have become an integral enabler of communication during various phases of emergency management (EM). A crucial prerequisite of effective communication between authorities and the public during EM is the establishment of adequate mutual trust. Trust, however, is an elusive concept which is not easily translatable into technical settings. In this paper we propose an integrative model of trust in digital communication and show how such model can be advantageous in assessing and improving trust relations in context of EM. Our interdisciplinary model, which is based on findings from psychology, sociology and computer sciences provides an abstraction which not only seizes both subjective and objective as well as personal and non-personal, \eg institutional or cultural, aspects of trust but at the same time is concrete enough to be applicable to real-life scenarios. | ||||
| Address | Weizenbaum Institute, Fraunhofer FOKUS; Weizenbaum Institute, Humboldt University Berlin; Weizenbaum Institute, Fraunhofer FOKUS | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-27-91 | ISBN | 2411-3477 | Medium | |
| Track | Usability and Universal Design of ICT for Emergency Management | Expedition | Conference | 17th International Conference on Information Systems for Crisis Response and Management | |
| Notes | pouyan.fotouhi.tehrani@fokus.fraunhofer.de | Approved | no | ||
| Call Number | Serial | 2292 | |||
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| Author | Xiaojing Guo; Xinzhi Wang; Luyao Kou; Hui Zhang | ||||
| Title | A Question Answering System Applied to Disasters | Type |
Conference Article | ||
| Year | 2021 | Publication | ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2021 |
| Volume | Issue | Pages | 2-16 | ||
| Keywords | Emergency Management, Disaster, Natural Language Processing, Deep Learning | ||||
| Abstract | In emergency management, identifying disaster information accurately and promptly out of numerous documents like news articles, announcements, and reports is important for decision makers to accomplish their mission efficiently. This paper studies the application of the question answering system which can automatically locate answers in the documents by natural language processing to improve the efficiency and accuracy of disaster knowledge extraction. Firstly, an improved question answering model was constructed based on the advantages of the existing neural network models. Secondly, the English question answering dataset pertinent to disasters and the Chinese question answering dataset were constructed. Finally, the improved neural network model was trained on the datasets and tested by calculating the F1 and EM scores which indicated that a higher question answering accuracy was achieved. The improved system has a deeper understanding of the semantic information and can be used to construct the disaster knowledge graph. | ||||
| Address | Institute of Public Safety Research, Tsinghua University; School of Computer Engineering and Science, Shanghai University; Institute of Public Safety Research, Tsinghua University; Institute of Public Safety Research, Tsinghua University | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-61-5 | ISBN | Medium | ||
| Track | AI and Intelligent Systems for Crises and Risks | Expedition | Conference | 18th International Conference on Information Systems for Crisis Response and Management | |
| Notes | gxj19@mails.tsinghua.edu.cn | Approved | no | ||
| Call Number | ISCRAM @ idladmin @ | Serial | 2308 | ||
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| Author | Briony Gray; Matthew Colling | ||||
| Title | Supporting Emergency Health Services during a Pandemic: Lessons from the Canadian Red Cross | Type |
Conference Article | ||
| Year | 2021 | Publication | ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | Iscram 2021 |
| Volume | Issue | Pages | 320-332 | ||
| Keywords | Pandemic, Health, Emergency Management, The Red Cross, COVID-19 | ||||
| Abstract | The COVID-19 pandemic has tested Canada's readiness capacity as emergency health needs continue to exceed some communities' capacity to respond. To address this variance, the Canadian Red Cross (in collaboration with local, provincial, territorial, national, and Indigenous partners) have leveraged international experience in humanitarian response and preparedness, developing innovative new response services, delivery modalities, and protocol through which to mitigate and manage risk. This approach breaks down emergency management into two main streams – health interventions and disaster management – to innovatively and effectively cope with increasingly complex and frequent requests for support. Using internal data from within the Canadian Red Cross, this paper presents and discusses the services, roles and expectations of this two-stream approach which has been designed to (i.) support COVID-19 testing and vaccination, (ii.) support outbreak crisis management, especially through epidemic, prevention, and control interventions, and (iii.) support traditional emergency management responses in the midst of a pandemic. It concludes by reporting on the successes of the two-stream approach to date while scoping further the potential evolutionary track of some of these services, their underpinning methodology, and appetite for recovery operations in the near future. This approach may therefore be of value to other organizations or practitioners coping with emergency management challenges during a pandemic. | ||||
| Address | The Canadian Red Cross; The Canadian Red Cross | ||||
| Corporate Author | Thesis | ||||
| Publisher | Virginia Tech | Place of Publication | Blacksburg, VA (USA) | Editor | Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 978-1-949373-61-5 | ISBN | Medium | ||
| Track | Disaster Public Health & Healthcare Informatics in the Pandemic | Expedition | Conference | 18th International Conference on Information Systems for Crisis Response and Management | |
| Notes | bjg1g11@soton.ac.uk | Approved | no | ||
| Call Number | ISCRAM @ idladmin @ | Serial | 2336 | ||
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