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Author Leorey Marquez; Pawan Gamage; Dhirendra Singh; Vincent Lemiale; Trevor Dess; Peter Ashton; Luke Ryan
Title SEEKER: A Web-Based Simulation Tool for Planning Community Evacuations Type Conference Article
Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 8-24
Keywords Evacuation Modelling; Emergency Management; Decision Support Systems; Agent-Based Simulation
Abstract Bushfires cause widespread devastation in Australia, one of the most fire-prone countries on earth. Bushfire seasons are also becoming longer and outbreaks of severe bushfires are occurring more often. This creates the problem of having more people at risk in very diverse areas resulting in more difficult mass evacuations over time. The Barwon Otway region in Victoria’s Surf Coast Shire is one such area with evacuation challenges due to its limited routes in and out of coastal areas and its massive population surges during the tourist season and holiday periods. The increasing gravity of the bushfire threat to the region has brought about the Great Ocean Road Decision Support System (GOR-DSS) project, and the subsequent development of a disaster evacuation tool to support emergency management organisations assess evacuation and risk mitigation options. This paper describes the design and development of SEEKER (Simulations of Emergency Evacuations for Knowledge, Education and Response). The SEEKER tool adds another level of intelligence to the evacuation response by incorporating agent-based modelling and allows emergency management agencies to design and run evacuation scenarios and analyse the risk posed by the fire to the population and road network. Furthermore, SEEKER can be used to develop multiple evacuation scenarios to investigate and compare the effectiveness of each emergency evacuation plan. This paper also discusses the application of SEEKER in a case study, community engagement, and training.
Address CSIRO Data61; RMIT University; RMIT University; CSIRO Data61; DELWP; DELWP; Mount Alexander Shire Council
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Analytical Modelling and Simulation Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2476
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Author Omar A. Owais; Ali Ghaffarian Hoseini; Hamzah E. Alqudah; Mani Poshdar
Title Deployment of Autonomous Vehicles to Support Emergency Response During Crisis Type Conference Article
Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 56-67
Keywords Autonomous Vehicles; Emergency; Food; COVID-19
Abstract Emergency response services face massive pressure during global crises, such as COVID-19. The food supply logistics sector is one of the pressures that impacted the emergency response services, due to crisis restrictions. A regulatory framework to deploy autonomous vehicles, in any nominated country, has been presented to boost the food supply logistics as an emergency response to critical situations to serve isolated areas. This framework resulted in three steps to deploy AVs in the nominated country, which are evaluating their legislation, modifying their existing regulations accordingly, and ensuring the full deployment of the innovative technology. This is done by minimising person-to-person contact during the transportation and distribution phase. In conclusion, fully autonomous vehicles can help lift the pressure from the emergency response teams in the food supply transportation and distribution phase to meet the basic living requirements for human needs during global crises.
Address Auckland University of Technology; Auckland University of Technology; TLC Contractors; Auckland University of Technology
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Practitioners Track Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2480
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Author Randal A. Collins
Title Adaptation: A Proposal to Replace Recovery in the Phases of Emergency Management Type Conference Article
Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 130-137
Keywords Adaptation; Recovery; Change; Disaster; Emergency Management; Transformation; Resilience
Abstract Mitigation, preparedness, response, and recovery are the four phases of emergency management that have arguably been unchanged since their inception nearly 43 years ago. This paper proposes to replace recovery with adaptation as the post incident phase of emergency management. Recovery focuses on a return to normal while adaptation better encompasses acknowledgement, healing, strengthening, and improving quality of life for a more resilient outcome. This paper reviews seminal work within emergency management and work pertaining to other types of adaptation to better comprehend adaptation as applied to emergency management.
Address Foundation for the Research and Advancement of Emergency Management
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Building Disaster Resilience Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2487
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Author Rob Grace; Sanjana Gautam; Andrea Tapia
Title Continuity of Operations Planning in Public-Safety Answering Points during the COVID-19 Pandemic Type Conference Article
Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 173-180
Keywords Emergency Management; Business Continuity Planning; Critical Infrastructure; Resilience
Abstract Continuity of Operations (COOP) planning helps ensure that municipal agencies maintain essential functions when disasters threaten critical infrastructures. COOP planning is especially important for Public-Safety Answering Points (PSAPs), which must continue to answer 911 calls and dispatch first responders during crises. However, COOP planning guidelines often focus on threats to cyber-physical infrastructures rather than outbreaks of infectious disease that threaten the human work arrangements—social infrastructures—agencies rely on to perform essential functions. This study reports preliminary findings from interviews with U.S. PSAP officials who developed plans to decentralize 911 facilities, networks, and personnel to maintain essential functions during the COVID-19 pandemic. These findings suggest revisions to COOP planning guidelines that consider requirements for redundant, diverse, and interdependent cyber-physical-social infrastructures.
Address Texas Tech University; Pennsylvania State University; Pennsylvania State University
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Building Disaster Resilience Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2491
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Author Renán T. Rodríguez; Víctor A. Bañuls
Title Challenges of Emergency Management Digital Transformation in Industrial Parks Type Conference Article
Year (down) 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 196-203
Keywords Digital Transformation; Safety; Industrial Parks; Emergency Management; Simulation
Abstract Industrial parks are economic drivers of the cities where they are located. These parks are constantly at risk of catastrophe due to the diversity of industries and the dangerous materials used in their production processes. Despite this constant threat, there is a digitization shortfall in the emergency management process in industrial parks. This research paper seeks to describe the importance of digital transformation in industrial parks, as well as, how information systems can contribute to proper emergency management. Based on the preliminary analysis of the literature, it was possible to determine how the implementation of an emergency system would facilitate the prevention of catastrophes according to the analysis of scenarios, simulation, management, and proper coordination of emergencies in real-time. However, the proper functioning of this system depends on the implementation of environmental innovation, exploration, and observation skills, without neglecting the commitment of organizations and their material, human and technological resources to achieve a significant change.
Address Catholic University of Cuenca; University Pablo de Olavide
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Information Systems for Emergency Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2493
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Author Tsai, C.-H.; Rayi, P.; Kadire, S.; Wang, Y.-F.; Krafka, S.; Zendejas, E.; Chen, Y.-C.
Title Co-Design Disaster Management Chatbot with Indigenous Communities Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1-12
Keywords Native American; Emergency Management; Artificial intelligence; Conversational Agent; Human-Centered Computing
Abstract Indigenous communities are disproportionately impacted by rising disaster risk, climate change, and environmental degradation due to their close relationship with the environment and its resources. Unfortunately, gathering the necessary information or evidence to request or co-share sufficient funds can be challenging for indigenous people and their lands. This paper aims to co-design an AI-based chatbot with two tribes and investigate their perception and experience of using it in disaster reporting practices. The study was conducted in two stages. Firstly, we interviewed experienced first-line emergency managers and invited tribal members to an in-person design workshop. Secondly, based on qualitative analysis, we identified three themes of emergency communication, documentation, and user experience. Our findings support that indigenous communities favored the proposed Emergency Reporter chatbot solution. We further discussed how the proposed chatbot could empower the tribes in disaster management, preserve sovereignty, and seek support from other agencies.
Address Technical University of Darmstadt
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Usability and Universal Design of ICT for Emergency Management Expedition Conference
Notes http://dx.doi.org/10.59297/RZLJ7481 Approved no
Call Number ISCRAM @ idladmin @ Serial 2501
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Author Lukau, E.; Schiller, J.; Meissen, U.
Title Towards efficient Post-Blackout Emergency Communication based on Citizens’ Smartphone State of Charge Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 76-87
Keywords Smartphone; State-of-Charge; MESM; Emergency; Future Proof; Post-Blackout; Emergency Communication; Communication-Burst; Communication-Void
Abstract Effective emergency communication between citizens and authorities after a power outage can be a challenging task. In such situations, citizens may be in danger and need to contact authorities in case of an emergency. However, overloaded cellular networks and failing network infrastructure can severely hamper citizens' ability to communicate with authorities, even if their smartphones are still functioning. Addressing these challenges requires the development of effective post-blackout communication systems that can operate in a range of emergency scenarios. In this work we investigate smartphone state of charge during the day in order to evaluate the impact of a power outage on the citizens ability to communicate in a post-blackout scenario. The results are then used to propose future-proof communication networks that are suitable for post-blackout emergency communication especially after cellular network infrastructure has failed. We introduce two post-blackout communication phases named communication-burst and communication-void. Our study indicates that a significant amount of smartphones remain usable even after a long-lasting blackout and communication infrastructure failure. Not utilizing these devices could lead to missed opportunities for emergency communication
Address Fraunhofer SIRIOS; Freie Universität Berlin; Fraunhofer FOKUS
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Visions for Future Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/NFTL3450 Approved no
Call Number ISCRAM @ idladmin @ Serial 2508
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Author Petrenj, B.; Piraina, M.; Borghetti, F.; Marchionni, G.; Urbano, V.
Title Cross-border Digital Platform for Transport Critical Infrastructure Resilience: Functionalities and Use Case Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 96-111
Keywords Critical Infrastructure; Cross-border; Information-sharing; Transport; ICT platform; Resilience; Use-case; Emergency management
Abstract The resilience of increasingly interdependent Critical Infrastructure (CI) systems hugely depends on the stakeholder organizations’ ability to exchange information and coordinate, while CI’s cross-border dimension further increases the complexity and challenges. This paper presents the progress in the Lombardy Region (Italy) and Canton Ticino (Switzerland) on the joint capacity to manage disruptive events involving transportation CI between the two countries. We present a cross-border digital platform (Critical Infrastructure Platform – PIC) and its main functionalities for improved cross-border risk and resilience management of CI. A use case, based on a scenario of an intense snowfall along the transboundary motorway impacting both countries, demonstrates how PIC advances the exchange of information, its visualization and analysis in real-time. The use case also shows the practical value of the digital platform and its potential to support the management of cross-border events (and their cascading events) that require the cooperation of Italian and Swiss actors.
Address Politecnico di Milano, School of Management; Politecnico di Milano, School of Management; Politecnico di Milano, Mobililty and Transport Laboratory; Politecnico di Milano, Mobililty and Transport Laboratory; Aria S.p.A., Lombardy Region
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Enhancing Protection of Critical Infrastructures Expedition Conference
Notes http://dx.doi.org/10.59297/OSFA3002 Approved no
Call Number ISCRAM @ idladmin @ Serial 2510
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Author LaLone, N.; Dugas, P.O.T.; Semaan, B.
Title The Crisis of Designing for Disaster: How to Help Emergency Management During The Technology Crisis We Created Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 126-143
Keywords Crisis Informatics; Participatory Design; Ethnography Emergency Management; Please Stop Trying to Make Fetch Happen
Abstract Emergency Management (EM) is experiencing a crisis of technology as technologists have attempted to innovate standard operating procedures with minimal input from EM. Unsurprisingly, there has yet to be a success. Instead, technologists have focused on consumer culture and fostered a slow-moving crisis as the gap between what consumers and EM can do is deep. At present, the most ubiquitous aspect of technology in disaster is its capacity to exacerbate response, create new kinds of disaster, and create consumer expectations that EM cannot meet. In the present work, we highlight how and why technological production needs to shift its ontological premises dramatically to meet the needs of technology for first responders. From supporting practice to taking a few steps back from the bleeding edge, we offer a range of suggestions based on the technological capacities of emergency management in the present and in the future.
Address University of Nebraska at Omaha; New Mexico State University; University of Colorado Boulder Affiliation
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Technologies for First Responders Expedition Conference
Notes http://dx.doi.org/10.59297/IUGT6097 Approved no
Call Number ISCRAM @ idladmin @ Serial 2512
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Author Balogh, Z.; Gatial, E.; Dolatabadi, S.H.; Dlugolinský, Štefan; Saltarella, M.; Scipioni, M.P.; Grunwald, D.; Przybyszewski, M.P.; Majlingova, A.; Brodrechtova, Y.; Mojir, K.Y.; Olson, N.; Levak, J.; Chandramouli, K.
Title Communication Protocol for using Nontraditional Information Sources between First Responders and Citizens during Wildfires Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 152-165
Keywords Communication Protocol; Wildfires; Forest Fires; Drones; Mesh in the Sky; Emergency Response; First Responders
Abstract One of the biggest challenges faced during the wildfires is communication. A specific case represents the need to establish communication between first responders and the public. This paper presents a proposal for a generic protocol to ensure effective communication between fire fighters and many citizens at the incident site or in the surrounding area using nontraditional information sources such as a dedicated mobile app or social media. Specific challenges, concepts and technologies relevant to such communication are described specifically customized for forest fires and wildfires. The protocol itself is provided by proposing information flows between the involved actors. Moreover, several technologies including a Citizen Engagement Mobile App, an Edge Micro Data Center for forward command centers, a Mesh in the Sky communication infrastructure or a Dashboard integrating and displaying all the data in one place is shortly introduced. The presented paper is a work in progress.
Address Institute of Informatics, Slovak Academy of Sciences in Bratislava; Fincons SpA; ITTI Sp. z o.o.; Technical University in Zvolen; Swedish School of Library and Information Science, University of Borås; RiniGARD; Queen Mary University of London, United Kingdom
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium
Track Technologies for First Responders Expedition Conference
Notes http://dx.doi.org/10.59297/YIJK9098 Approved no
Call Number ISCRAM @ idladmin @ Serial 2514
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Author Holzhüter, M.; Huhle, G.; Reuter-Oppermann, M.; Hellriegel, J.; Klafft, M.
Title Acceptance study on application systems to improve situational incident management through bi-directional communication between citizens and decision-makers in emergencies and crises situations Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 197-207
Keywords Emergency Control Centre; Situational Awareness; Acceptance of ICT; Population; Crowdsourcing; Video Support; Bidirectional Communication
Abstract Efficient hazard prevention and disaster control depend on situational awareness. Situational information is – among others – provided by citizens on the ground. Disaster managers are often reluctant to use such information on a large scale or in a systematic way for fear of being overwhelmed by information overload in a stressful crisis. New information technologies for crisis management are strongly dependent on the acceptance of the people using them and can only be successful as socio-technical systems. Therefore, 354 employees of public and private emergency operation centres as well as members of crisis management teams were asked to assess different information sharing technologies. 504 people from the public responded to an online survey about their willingness to use such technologies. The results indicate a high level of acceptance by both user groups for bi directional communication technologies for situation management and the improvement of situational awareness.
Address Fraunhofer FOKUS; COREVAS GmbH & CO.KG; Technische Universität Darmstadt; Fraunhofer FOKUS; Fraunhofer FOKUS
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Technologies for First Responders Expedition Conference
Notes http://dx.doi.org/10.59297/ZLXU9879 Approved no
Call Number ISCRAM @ idladmin @ Serial 2518
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Author McCreadie, R.; Buntain, C.
Title CrisisFACTS: Buidling and Evaluating Crisis Timelines Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 320-339
Keywords Emergency Management; Crisis Informatics News; Twitter; Facebook; Reddit; Wikipedia; Summarization
Abstract Between 2018 and 2021, the Incident Streams track (TREC-IS) developed standard approaches for classifying information types and criticality of tweets during crises. While successful in producing substantial collections of labeled data, TREC-IS as a data challenge had several limitations: It only evaluated information at type-level rather than what was reported; it only used Twitter data; and it lacked measures of redundancy in system output. This paper introduces Crisis Facts and Cross-Stream Temporal Summarization (CrisisFACTS), a new data challenge piloted in 2022 and developed to address these limitations. The CrisisFACTS framework recasts TREC-IS into an event-summarization task using multiple disaster-relevant data streams and a new fact-based evaluation scheme, allowing the community to assess state-of-the-art methods for summarizing disaster events Results from CrisisFACTS in 2022 include a new test-collection comprising human-generated disaster summaries along with multi-platform datasets of social media, crisis reports and news coverage for major crisis events.
Address University of Glasgow; University of Maryland, College Park (UMD)
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Social Media for Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/JVQZ9405 Approved no
Call Number ISCRAM @ idladmin @ Serial 2529
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Author Pamukcu, D.; W. Zobel, C.; Ge, Y. “G.”
Title Prioritization of disaster-related requests in an IT-enabled public service system Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 586-594
Keywords 311; Public Services; Prioritization; Capacity Management; Non-Emergency System
Abstract The local government’s continuous support is critical for the well-being of a community during disaster events. E-Government systems that establish and maintain ongoing connections with the community thus play a vital role in supporting crisis response and recovery. Such systems’ ability to adapt to the crisis circumstances and to address emergent needs helps them continue their fundamental functions during disasters. Considering various services might require different amounts and types of resources, prioritization strategies are helpful in determining the processing order of requests. This paper discusses the role of prioritizing services within an e-Government system, to better understand how such a system can be managed to best utilize available resources. The study examines how a well-functioning e-Government system, the Orange County, Florida 311 non-emergency service system, responded to the COVID-19 pandemic and how the changes in service operations requirements can affect service provision, specifically with respect to assigning or re-assigning priority levels.
Address Virginia Tech; Virginia Tech; University of Central Florida
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference
Notes http://dx.doi.org/10.59297/ECXL5717 Approved no
Call Number ISCRAM @ idladmin @ Serial 2549
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Author Grace, R.; Montarnal, A.; Petitdemange, E.; Rutter, J.; Rodriguez, G.R.; Potts, M.
Title Collaborative Information Seeking during a 911 Call Surge: A Case Study Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 649-662
Keywords Emergency Communications; Information Seeking; Emergency Management; Crisis Informatics
Abstract This case study examines collaborative information seeking in a public-safety answering point during a 911 call surge that occurred when a man fired an assault rifle at police officers and evaded capture for nearly an hour in March 2020. Overwhelmed by questionable and imprecise reports from 911 callers, telecommunicators and on scene responders began working together to conduct broad and deep searches for the shooter. Whereas broad searches improved the scope of information gathering by identifying multiple, albeit questionable and imprecise, reports of the suspect’s location, deep searches improved the quality of information gathering by investigating 911 callers’ reports using drone, helicopter, and patrol units. These findings suggest requirements for collaborative information seeking in public-safety answering points, including capabilities to conduct broad and deep searches using next-generation 911 technologies, and command and control requirements for triaging these search tasks within inter-organizational emergency response systems.
Address Texas Tech University; IMT Mines Albi; Pennsylvania State University; Chandler Police Department
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Command and Control Studies Expedition Conference
Notes http://dx.doi.org/10.59297/ZFAY5505 Approved no
Call Number ISCRAM @ idladmin @ Serial 2554
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Author Stensrud, R.; Valaker, S.
Title Methods to meet changes in the security environment a proposal of qualitative and quantitative assessment attributes for coordination performance Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 676-691
Keywords Modelling And Simulation; Multiteam Systems; Control Theory; Emergency Response
Abstract The use of methods to inform changes of command and control has long been important, in particular through empirical surveys and computational simulation. In this article, we focus on a particular type of control: “bump less” time-shift of authority during emergency response where it is not desirable to interrupt task resolution (Dess et al.,1984). As an example we address a particular type of control in a sociotechnical use case, i.e. ensuring coordinated action among human and non-human entities, and specifically use as a case shift of who ensures coordinated action when what entities are participating fluctuate over time, yet there is a need to sustain coordination (e.g. due to criticality of sustained performance). We do some work to detail a sociotechnical control mechanism and we present methods for examining the influence such control may have on performing both planned, prescribed, organizational task work as well as dynamic, non-prescribed tasks (Stanton et al., 2018). We argue that measures of high fidelity, with high specificity, defined before task resolution (feedforward) may be particularly important in prescribed change due to the possibility to define clear goals for coordinating and detailing who holds coordination authority. For dynamic change, on the other hand supporting technology that enable a sensing and processing of feedback the number of agents/entities undergoing change is not predetermined and the change of who is best suited to coordinate authority is less clear. Our theorizing is illustrated by using traditional linear control theory emulating shift of control nuanced by an emergency use case. In conclusion, we suggest future directions for research as well as practical implications.
Address Norwegian Defence Research Establishment; Norwegian Defence Research Establishment
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Command and Control Studies Expedition Conference
Notes http://dx.doi.org/10.59297/OQYD8914 Approved no
Call Number ISCRAM @ idladmin @ Serial 2556
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Author Alkusaibati, W.; Pilemalm, S.
Title Digitalized Co-production and Volunteerism in Emergency Response: a Literature Review Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 738-750
Keywords Digital; Co-Production; Volunteers; Emergency Response; Crisis Response
Abstract ICT-enabled or digitalized co-production of public services has become increasingly relevant to emergency response and crisis management. This study provides a literature review on this phenomenon, exploring both large-scale crises and frequent emergencies. We found that research in the domain is scarce and focuses mainly on the phenomenon in terms of digital volunteerism. In large-scale crises, they mostly refer to spontaneous forms of volunteering, and in smaller emergencies, to more organized volunteers that collaborate with a response organization over time. Similarities to digitalized co-production in the public sector generally include financial, administrative, ICT, and demographic factors. Differences include, e.g., aspects of coordination, support, and processing by formal actors. We argue that there are benefits of adding a theoretical co-production perspective to digital volunteerism in emergency response and that our literature review can guide future research on models and (the double) use of volunteers in both kinds of emergencies.
Address
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN 2411-3387 ISBN 979-8-218-21749-5 Medium
Track Volunteers in Crisis Management/Emergency Response Expedition Conference
Notes http://dx.doi.org/10.59297/ARQO2281 Approved no
Call Number ISCRAM @ idladmin @ Serial 2562
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Author Cossentino, M.; Guastella, D.A.; Lopes, S.; Sabatucci, L.
Title Adaptive Execution of Workflows in Emergency Response Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 784-796
Keywords Emergency Management; Disaster Response; Adaptive Workflow Execution; Standard Operating Procedure (SOP)
Abstract In emergencies, preparation is of paramount importance but it is not sufficient. As we know, emergency agencies develop extensive (text) plans to deal with accidents that could occur in their territories; their personnel train to enact such procedures, but, despite that, the unpredictable conditions that occur during an emergency require the ability to adapt the plan promptly. This paper deals with the last mile of a process we defined for enabling the adaptive execution of such emergency plans. In previous works, we discussed how to convert a free-text plan into a structured-text form, represent this plan using standard modelling notations, and extract goals that plans prescribe to be fulfilled. In this paper, we propose an approach for executing these plans with a workflow execution engine enriched by the capability to support runtime adaptation.
Address National Research Council of Italy (CNR); Machine Learning Group Université Libre de Bruxelles; National Research Council of Italy (CNR); National Research Council of Italy (CNR)
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Applications, Tools, and Components for Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/ZOZS6664 Approved no
Call Number ISCRAM @ idladmin @ Serial 2566
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Author Kuntke, F.; Bektas, M.; Buhleier, L.; Pohl, E.; Schiller, R.; Reuter, C.
Title How Would Emergency Communication Based On LoRaWAN Perform? Empirical Findings of Signal Propagation in Rural Areas Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1042-1050
Keywords LoRaWAN; Emergency Communication; Range Test; Empirical Evaluation; Dataset
Abstract Low Power Wide Area Network (LPWAN) technologies are typically promoted for Internet-of-Things (IoT) applications, but are also of interest for emergency communications systems when regular fixed and mobile networks break down. Although LoRaWAN is a frequently used representative here, there are sometimes large differences between the proposed range and the results of some practical evaluations. Since previous work has focused on urban environments or has conducted simulations, this work aims to gather concrete knowledge on the transmission characteristics in rural environments. Extensive field studies with varying geographic conditions and comparative tests in urban environments were performed using two different hardware implementations. Overall, it was found that the collected values in rural areas are significantly lower than the theoretical values. Nevertheless, the results certify that LoRaWAN technology has a high range that cannot be achieved with other common technologies for emergency communications.
Address Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt; Technical University of Darmstadt
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Open Track Expedition Conference
Notes http://dx.doi.org/10.59297/QBHV2089 Approved no
Call Number ISCRAM @ idladmin @ Serial 2586
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Author Rodriguez, R.; Bañuls, V.A.
Title Designing collaborative emergency plans for enhancing resilience in urban business parks Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1069-1069
Keywords Collaborative Emergency Planning; Business Parks; Emergency Management; Information Systems; Organizational Resilience
Abstract Nowadays, emergency planning is an intangible business asset that allows companies to better face the possible catastrophic events they may be exposed to. The aim of the present study was to determine what collaborative emergency planning is and which elements must be considered in it, taking into account that the purpose of this type of planning is to help several organizations to work together in any emergency. The data were gathered through focus groups in an industrial area of Southern Europe that comprises more than 2,500 companies. The results obtained in this work allowed defining the reach of Collaborative Emergency Planning in business parks, as well as its basic functionalities, emergency scenarios and aggravating scenarios. Lastly, it was determined that Collaborative Emergency Planning is a tool for the construction of Organizational Resilience.
Address Universidad Católica de Cuenca
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Poster Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2589
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Author Penadés, Mª.C.; Núñez, A.G.; Canós-Cerdá, J.H.; Coronel, J.
Title DIMEPRO: a tool for diagnosis and improvement of the self-protection plans management Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1071-1071
Keywords Emergency Plan Management; Quality Management; Maturity Levels; QuEP; Web Tool; Diagnosis; Best Practices
Abstract Ensuring people's protection is an increasingly demanded requirement, both at political and corporate levels. Within the Spanish legislative system, organizations are obliged by law to develop and maintain the so-called Self-Protection Plan (SPP). In this work, we introduce DIMEPRO, a tool that provides organizations with means to evaluate and improve the management of their SPPs (SPPM). DIMEPRO is based on the QuEP-framework, which evaluates the maturity an organization has reached regarding its SPPM. DIMEPRO aims to become the reference tool for organizations chosen to improve their self-protection; to the best of our knowledge, DIMEPRO represents a pioneer system in addressing this problem since no other tools have addressed the same problem. This tool allows the diagnosis of SPPM and provides a set of best practices that will allow a roadmap for its improvement. The results of the assessments are displayed in dashboards, as well as in reports of different natures.
Address IUMTI-Universitat Politècnica de València, Spain; DCC-Universidad de Cuenca;ITI- València
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Poster Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2591
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Author Huse, L.; Schwedhelm, M.; Steinecker, H.
Title Improving Visibility for Proactive Tactics in Emerging Situations Type Conference Article
Year (down) 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 1078-1079
Keywords Data analytics; Real-time resource management; Emergency Communication; Policy development
Abstract Whether it’s an infectious disease, a natural disaster, a human-made disaster, or a loss in utilities and resources, state and local leaders need visibility into the real-time resources of the entire healthcare continuum from labs, hospitals, long-term care settings, and shelters. By connecting public health and healthcare systems, information, and resources, leaders can be more agile and predictive in where to deploy limited resources before and during an emerging situation. The panelists will discuss how technology and data analytics can be utilized in real-time to resource decisions, bi-directional communication, transparency to stakeholders, and policy development. They will also explore the public health and healthcare continuum for mutual strategy, predictive modeling and reduction of excess loss of life. The panel will consist of a short introduction by each panelist followed by a facilitated discussion, and questions from the audience.
Address Douglas County Health Department, Nebraska, USA; University of Nebraska Medical Center; Ernst and Young LLP
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Panel Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2597
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Author Massimo Cossentino; Davide; rea Guastella; Salvatore Lopes; Luca Sabatucci; Mario Tripiciano
Title From Textual Emergency Procedures to Executable Plans Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 200-212
Keywords Emergency management; Disaster response; Modelling Notation
Abstract Crisis response and management often involve joint actions among different actors. This is particularly true in cross border cooperation, i.e. when actors belong to different countries. This is the operative context of the NETTUNIT research project, which long-term objective is to provide automatic support to emergency management. Modelling emergency plans is challenging because they are usually written in free-form text, thus in a form that is very far from being automatically processed and executed. In other words, it is non-trivial to define workflows capable of managing and monitoring emergency plans. To complicate the problem, typically an emergency evolves in a highly dynamic environment, so there is the need for run-time adaptation. In this paper, we propose a roadmap for producing executable workflows from emergency free-text plans. We set up our current progress in the project and focus on the sub-problem of identifying a suitable modelling notation. We also propose two improvements with respect to the state of the art: 1) a specific diagram focusing on events, roles and responsibilities in a goal-oriented fashion; 2) some guidelines for depicting the emergency plan at hand with a modelling notation.
Address Italian National Research Council; Italian National Research Council; Italian National Research Council; Italian National Research Council; Italian National Research Council
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Applications, Tools and Components for Crisis Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2410
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Author Tobias Hellmund; Manfred Schenk; Jürgen Moßgraber; Hans Springer; Reuter Jürgen; Philipp Hertweck
Title ELD-BS: The Digital Situation Dashboard for Baden-Württemberg Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 233-240
Keywords Crisis Management Software; Disaster Information Exchange; Information Tools in Emergency Response
Abstract This paper presents the Elektronische Lagedarstellung für den Bevölkerungsschutz (ELD-BS, engl. Electronic Situation Dashboard for civil protection), a software suite for managing crisis relevant information in the German federal state Baden-Württemberg. ELD-BS serves as an easy-to-use and functional tool to support administration work in larger operational situations and in the event of a disaster. The ELD-BS supports communication and data exchange between the authorized access points in the event of an incident, yet it does not replace the formal reporting channels and the communication between the units involved in the operation. ELD-BS is conceptually intended for the overarching use of the administrative levels and particularly allows the exchange of information between the administrative authorities in large-scale operations. The software suite comprises 4 applications, which are accessible from the web and offer different functionalities during crisis response. This paper introduces the individual components and their interaction.
Address Fraunhofer IOSB; Fraunhofer IOSB; Fraunhofer IOSB; Fraunhofer IOSB; Fraunhofer IOSB; Ministry of Interior, Digitization, and Migration Baden-Württemberg
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Applications, Tools and Components for Crisis Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2413
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Author Cendrella Chahine; François Peres; Thierry Vidal; Mohamad El Falou
Title Functional and Dysfunctional Modelling and Assessment of an Emergency Response Plan Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 363-375
Keywords Crisis management; risk analysis; FMECA; BPMN; emergency response plan
Abstract The objective of crisis management is to limit the impact of a feared event that has occurred and to restore the conditions corresponding to a nominal situation. In this context, we will focus on emergency response plans for mass casualty crises. In this paper, we propose a functional modelling of the French generic emergency plan, ORSEC plan, using the Business Process Model and Notation (BPMN). On the basis of this representation, a dysfunctional analysis is performed from a new approach identifying Failure mode, effects and criticality analysis (FMECA), in order to better anticipate, the events likely to interrupt the intervention plan. This work will then be used in a multi-agent dynamic planning and scheduling model to allow an actor to choose among the dynamic planning approaches the one that allows him/her to reach his/her goal.
Address ULF Liban/LGP-ENIT
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Command and Control Studies Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2424
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Author Viktor Sköld Gustafsson; Tobias Andersson Granberg; Sofie Pilemalm; Martin Waldemarsson
Title Managing Natural Hazards in Sweden – Needs for Improved Information and Decision Support Systems Type Conference Article
Year (down) 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 376-384
Keywords Emergency response; extreme weather events; command and control; needs analysis
Abstract This paper explores opportunities for information systems to support emergency response to multiple natural hazards. Interviews were conducted with 12 representatives from actors of the Swedish emergency response system about response to multiple natural hazards. Challenges and needs connected to five themes influencing the response effort were identified: Cooperation, Resource management, Command and control, Common operational picture, and Risk management. The results illuminate a lack of technology to support decisions and analyses during emergency response to both single and multiple natural hazards. Based on this, the paper suggests and discusses information systems and decision support tools to assist in satisfying the identified needs. The findings can inform policy makers in emergency response of where to concentrate the development of collaborative preparedness and response work, and the scientific community of future research directions.
Address Linköping University; University of Agder
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Command and Control Studies Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2425
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