Records |
Author |
Erich Heumüller; Sebastian Richter; Ulrike Lechner |
Title |
Towards a framework for command post exercises |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Hardware; Action research; Command-post exercise; Disaster response; Exercise conceptualization; Work-in-progress; Information systems |
Abstract |
The paper describes work-in-progress of an action research approach investigating command post exercises in disaster response organizations. The empirical basis of our approach is three command post exercises in Germa-ny. The main contribution of this paper is the framework for the conceptualization of command post exercises and an analysis of challenges in the conceptualization of command post exercises. © 2012 ISCRAM. |
Address |
Universität der Bundeswehr München, Germany |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Education and Training |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
22 |
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Author |
Viveca Asproth; Erik A.M. Borglund; Lena-Maria Öberg |
Title |
Exercises for crisis management training in intra-organizational settings |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
105-109 |
Keywords |
Information systems; Crisis management; Evaluation; Scenario design; Scenarios; Training exercise; Web-based tools; Design |
Abstract |
In this article the focus is how to train collaboration and communication between emergency authorities in two countries (Norway and Sweden) by using a web-based tool supporting tabletop like exercises. The exercises are accomplished in three steps: Scenario design; exercise design and realization; and evaluation to examine the results of the exercises and for feedback to new scenario designs. The software ties all three steps together. The process is iterative, and involves users from each emergency authority. The preliminary results after two years show that the approach is promising. To be able to better foresee what will happen during an exercise the need for a simulator has appeared as one desirable and possible direction for further research. |
Address |
Mid Sweden University, Sweden |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
277 |
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Author |
Joris Field; Arjan Lemmers; Amy Rankin; Michael Morin |
Title |
Instructor tools for virtual training systems |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Human resource management; Information systems; Personnel training; Planning; Crisis management; Planning process; Training exercise; Virtual training environments; Virtual training systems; E-learning |
Abstract |
Crisis management exercises require a lot of preparation and planning to ensure that the training objectives are met. This is often a time consuming and expensive process and can be a major barrier to setting up frequent crisis management training sessions. The introduction of virtual training environments to supplement the live exercises enables the development of tools to support the instructors in their planning, management, observation and analysis of training exercises. This can simplify the planning process, and give instructors control over the configuration of the exercises to tailor them to the needs of individual trainees. In this paper we present a tool that supports instructors in the planning of virtual exercises, and can be used to provide templates for live exercises. This tool has been developed with ongoing feedback from instructors and crisis management personnel and forms part of a crisis management virtual training system. © 2012 ISCRAM. |
Address |
National Aerospace Laboratory, NLR, Netherlands; Linköping University, Netherlands; VSL Systems, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Serious Games for Crisis Management |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
106 |
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Author |
Robin Marterer; Matthias Moi; Rainer Koch |
Title |
An architecture for distributed, event-driven systems to collect and analyze data in emergency operations and training exercises |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Data reduction; Information services; Information systems; Service oriented architecture (SOA); Complex event processing; Data collection; Distributed systems; Emergency operations; Training exercise; Architecture |
Abstract |
In order to perform serious research on reliable data from emergency operations and trainings, technological support is essential. Therefore we present an architecture for distributed, event-driven systems for the collection and analysis of data in emergency operations and trainings. The logical as well as the technical architecture will be presented. Most important design decisions, e.g. regarding extensibility, will be described. The architecture has been implemented as a system, which is composed out of a core server and distributed sensors sending data. The system is running since two years in two big European cities. © 2012 ISCRAM. |
Address |
University of Paderborn, Germany |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Event-Driven Techniques and Methods for Crisis Management |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
165 |
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Author |
Amy Rankin; Rita Kovordanyi; Joris Field; Henrik Eriksson |
Title |
Instructor's tasks in crisis management training |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Information systems; Virtual reality; Crisis management; Exercise managements; Monitor and control; Training Systems; Virtual reality training; E-learning |
Abstract |
In crisis management exercises the instructor's performance is critical to the success of the training. It is their responsibility to monitor and evaluate the exercise, as well as appropriately adjust and adapt the scenario to the unfolding events. Despite the importance of the instructor's skills in crisis management training little has been documented regarding successful methods or common pitfalls. The study presented in this paper is exploratory and aimed at investigating how instructors monitor and control large scale crisis management exercises. The results are intended to be used as a basis for further investigation on how instructors can be supported in virtual reality training systems. A summary of results from interviews is presented and followed by observations reports from two live exercises. Finally, key areas for instructor support in virtual-reality training systems are identified. © 2012 ISCRAM. |
Address |
Linköping university, Sweden; National Aerospace Laboratories, NLR, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Human Experiences in the Design of Crisis Response and Management Services and Systems |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
190 |
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Author |
Carin Rencrantz; Niclas Karlsson; Rolf Olsson |
Title |
A concept for inter-organizational crisis management exercises |
Type |
Conference Article |
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
Volume |
|
Issue |
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Pages |
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Keywords |
Information systems; Consequences; Cooperation; Coordination; Crisis management; Exercise; Management information systems |
Abstract |
A large inter-organizational Swedish crisis management exercise was carried out during two months in 2011. It was unique in the sense that it combined both short-term and long-term crisis management involving more than 60 organizations and 6000 participants. This has never been done before in this context and therefore required an elaborated and sophisticated exercise concept. The purpose of this paper is to present the concept of the exercise as well as lessons learned about the concept and the Swedish crisis management system. The exercise was composed of three different phases each involving different methods with respect to exercising and evaluating effective and efficient crisis management. The general conclusion is that the exercise enabled analyzes and handling of both short-term and long-term crisis management. This implies that the exercise concept could be of great use in Sweden and other countries where emergencies call for cooperation between numerous distributed organizations. © 2012 ISCRAM. |
Address |
Swedish Civil Contingencies Agency, Sweden |
Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
Track |
Inter-Organizational Exercises and Operations |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
191 |
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Author |
Erik A.M. Borglund; Lena-Maria Öberg |
Title |
Creation of an exercise scenario: A collaborative design effort |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
488-492 |
Keywords |
Design; Information systems; Collaborative design; Crisis management; Crisis response; Design challenges; Exercise; Iterative approach; Scenario; Scenario design; Iterative methods |
Abstract |
To increase the preparedness Crisis response and management authorities carry out various forms of exercises. This article is based upon a three year long project named Gaining security symbiosis (GSS). The project was aiming to increase the collaboration between crisis actors in the Swedish-Norway border region through exercises. We argue that creation of scenarios is a design challenge. In the GSS project, the exercises are built upon designed scenarios, which should make the exercise realistic and make the trainee train the expected. We propose a scenario design method that is built upon an iterative approach and that includes collaboration with the actors that are involved in the exercise. The method also includes a set of characteristics that could be used to evaluate the events of the scenario. The method have been developed and refined during the project and show some promising result. There is however a need for future research when it comes to further development and evaluation of the proposed design method. |
Address |
Mid Sweden University, Sweden |
Corporate Author |
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Thesis |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Planning, Foresight and Risk Analysis |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
338 |
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Author |
Simone De Kleermaeker; Annette Zijderveld; Bart Thonus |
Title |
Training for crisis response with serious games based on early warning systems |
Type |
Conference Article |
Year |
2011 |
Publication |
8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 |
Abbreviated Journal |
ISCRAM 2011 |
Volume |
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Issue |
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Pages |
|
Keywords |
Information systems; Oil well flooding; Personnel training; Crisis response; Early Warning System; Learning objectives; Serious gaming; Target audience; Training and exercise; Training program; Training tools; Floods |
Abstract |
This paper discusses serious games developed as part of a training program developed for a Dutch crisis response group, which acts during a (potential) flooding crisis. Training in general contributes to a wide range of learning objectives and can address different target audiences. For each combination of learning objective and target audience, the proper form of education has to be selected, ranging from self-tuition to large scale multi-party training and exercises. Serious games can be a useful and educational addition to the set of existing training tools. For operational crisis response groups a high match with real-time warning systems is essential. Our approach shows how to integrate both serious games and early warning systems for effective training and exercises. We end with our lessons learned in designing serious games based on early warning systems, in the context of a training program for a crisis response group. |
Address |
Deltares, Netherlands; HKV Consultants, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Lisbon |
Editor |
M.A. Santos, L. Sousa, E. Portela |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789724922478 |
Medium |
|
Track |
Early Warning and Alert Systems |
Expedition |
|
Conference |
8th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
433 |
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Author |
Bruna Diirr; Marcos R. S. Borges |
Title |
Applying software engineering testing techniques to evaluate emergency plans |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
758-763 |
Keywords |
Information systems; Software testing; Testing; Complex environments; Emergency plans; Emergency preparedness; Mutation testing; Simulation exercise; Technical reviews; Test plan; Testing technique; Software engineering |
Abstract |
An emergency plan is an important artifact used throughout emergencies. Therefore, it is crucial that this plan covers the different scenarios faced by emergency team and that the prescribed procedures generate the desired results. To achieve these goals, emergency plans need to be exhaustively tested prior to its adoption. Emergency teams usually use simulation to test plans, but it is an expensive approach, demanding the building of complex environments and tools to get realistic situations. To be ready to go through a simulation exercise, a plan should not have many or critical mistakes, otherwise the simulation exercise would be wasted. We present a paired approach to evaluate emergency plans before simulation exercises, by applying software engineering testing techniques: Formal technical review (FTR) and mutation testing. The expected result is a plan more ready to go through simulation, as many of the mistakes are eliminated prior to simulation. |
Address |
Graduate Program in Informatics, Universidade Federal do Rio de Janeiro (UFRJ), Brazil |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Planning and Foresight |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
448 |
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Author |
Nils Ellebrecht; Konrad Feldmeier; Stefan Kaufmann |
Title |
IT's about more than speed. The impact of IT on the management of mass casualty incidents in Germany |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
391-400 |
Keywords |
Information systems; Information technology; Emergency response; Large-scale exercise; Mass casualty incidents; Operational benefits; Organisational; Organisational change; Rescue operations; Triage; Emergency services |
Abstract |
In the new millennium new technologies (should) play an ever more prominent role in the management of mass casualty incidents (MCI). Drawing on empirical data from a four-year research project (SOGRO), the article reflects on the impact of information technologies (IT) on the organisation of emergency response and on rescue services against the backdrop of broader organisational shifts and contemporary demands. Because IT strengthens a particular way of MCI management, it is firstly described as expressing and reifying specific considerations of emergency response experts. Secondly, the benefits of an IT-based emergency response are critically reviewed. IT collects and makes available data about the rescue operation. Thus, it makes a formerly blurred rescue operation transparent. Although its operational benefit remains vague for on-scene executives, the visualisation reduces uncertainties among them. Thirdly, the article points out the inherent logics of IT. Its implementation not only satisfies newly evolved information needs, but also increases the control density. |
Address |
Department of Sociology, University of Freiburg, Germany |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
IT?s about more than speed. The impact of IT on the management of mass casualty incidents in Germany |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
473 |
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Author |
Erich Heumüller; Sebastian Richter; Ulrike Lechner |
Title |
Training, test and experimentation: A classification of command post exercises |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
110-114 |
Keywords |
Information systems; Action research; Command-post exercise; Empirical findings; Evaluation methodologies; Exercise evaluation; Exercise goal; Organizational innovation; State of the art; Experiments |
Abstract |
Based on a state of the art analysis of exercise classifications and empirical findings from an Action Research approach this paper presents a classification for command post exercises, that addresses identified shortcomings concerning practical support for goal-achievement and evaluation in exercise design. The authors' classification distinguishes between Training, Test and Experimentation Exercises, which are characterized by the following aspects: Goal and purpose of exercise, participants, evaluation content and output, evaluation methodology, role of observers, scenario complexity, potential for organizational innovation and results. The classification was developed in an Action Research approach with an empirical basis of four command post exercises. Results indicate high benefit for exercises and the approach is perceived rather simple, easy to understand and to apply. |
Address |
Universität Der Bundeswehr München, Germany |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Coordination and Collaboration |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
577 |
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Author |
Susanne Jul |
Title |
You get what you plan for |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Hardware; Eoc; Exercise planning; Research and development; Technology Integration; Information systems |
Abstract |
This paper seeks to illustrate a few simple but common mistakes in exercise planning through a case study, in the hopes that readers may improve their use of exercises as a research and development tool. |
Address |
Amaryllis Consulting, LLC, United States |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
|
Medium |
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Track |
Planning, Foresight and/or Risk Analysis |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
641 |
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Author |
Matthias Max; Johannes Sautter |
Title |
Analysis of a German first responder exercise: Requirements for exercise-support and simulation |
Type |
Conference Article |
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
Volume |
|
Issue |
|
Pages |
923-924 |
Keywords |
Hardware; Personnel training; Complex workflows; Emergency situation; Exercise; First responders; Interactive system; Mass casualty incidents; Pre-triage; Simulation; Information systems |
Abstract |
The work of first responders is marked by unpredictable situations, quick decisions and peak performance. Gathering all important information related to an emergency situation forms the basis for a meaningful and purposeful planning and action. For example during an accident scene the execution of complex individual orders is crucial. The many rescue facilities, rescue vehicles, and first responders needed lead to complex workflows. Real-life exercises are necessary to train controllers and first responders in handling these special situations, but are difficult and costly to organize. This paper gives a short overview of such an exercise and draws a rough practitioner-based vision of a potential simulation-based interactive system that could support exercise leaders and decision makers towards an effective utilization of real-life exercise data. |
Address |
German Red Cross MaxM drk.de, Germany; Fraunhofer IAO, Germany |
Corporate Author |
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Thesis |
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Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
Track |
Practitioners Track |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
749 |
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Author |
John M. McGuirl; Nadine B. Sarter; David D. Woods |
Title |
Seeing is believing?: The effects of real-time, image-based feedback on emergency management decision-making |
Type |
Conference Article |
Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
Volume |
|
Issue |
|
Pages |
406-414 |
Keywords |
Civil defense; Decision making; Disasters; Information systems; Risk management; Attention narrowing; Emergency management; Hypothesis generation; Miscalibration; Operational procedures; Simulation exercise; Situation assessment; Undesirable effects; Human resource management |
Abstract |
Emergency management personnel often face feedback delays and a lack of reliable information. To address this problem, new information technologies have been developed that can provide real-time, image-based feedback. While potentially useful, this trend represents a fundamental shift in both the timing and format of the information used by incident commanders (ICs). Eight ICs took part in a simulation exercise to determine the potential impact of real-time imaging on their decision-making. Nearly all of the ICs failed to detect important changes in the situation that were not captured in the imaging but that were available via other, more traditional data sources. It appears that the ICs placed an inappropriately high level of trust in the imaging data, resulting in reduced data search activities and hypothesis generation. This research helps practitioners anticipate and guard against undesirable effects of introducing similar technologies on training and operational procedures. |
Address |
Institute for Ergonomics, Ohio State University, United States; Center for Ergonomics, University of Michigan, United States |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
Track |
Observation Systems in Crisis Situations |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
757 |
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Author |
David Mendonça; Yao Hu; Qing Gu |
Title |
Cognitive-level support for improvisation in emergency response |
Type |
Conference Article |
Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
Volume |
|
Issue |
|
Pages |
489-496 |
Keywords |
Computer simulation; Decision support systems; Cognitive model; Computational model; Computer-based support; Decision supports; Emergency response; Improvisation; Simulation platform; Training exercise; Emergency services |
Abstract |
Improvisation-serial and purposeful creativity, exercised under time constraint-is an intensely cognitive endeavor. Accordingly, supporting improvisation requires an understanding of the underlying cognitive processes and an identification of opportunities for support. This paper reports on the development of cognitively-grounded computer-based support for improvisation in a simulated emergency response situation. The application is a computational model which attends to traces of group decision processes, analyzes them, and attempts to achieve fit between its own intentions and those of the group. The current architecture and functioning of the model are discussed, along with an overview of the simulation platform. Current and future workin the areas of model validation and evaluation is described. The results of this work strongly suggest that model-based support for improvisation is possible, but that for the time being will be restricted to synthetic situations, of the kind often used in training exercises. |
Address |
New Jersey Institute of Technology, United States |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
|
Track |
IMPR |
Expedition |
|
Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
765 |
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|
|
Author |
Tuomas Peltonen; Michael Ammann; Juhani Lahtinen; Kaj Vesterbacka |
Title |
Operational experience with the Ketale web application |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Information systems; Nuclear reactor accidents; Data management system; Dose calculation; Emergency exercise; Operational aspects; Operational experience; Planning tools; User experience; WEB application; Information management |
Abstract |
Ketale is a collaborative data management system to share, manage and view the results of dispersion and dose calculations and other information related to nuclear or radiation accidents. Ketale was used the first time in an exercise in December 2008. User feedback led to a redesign of the system during 2009. The redesigned version improved the overall performance of the system and introduced some new features like a planning tool for countermeasure recommendations. The present report outlines operational aspects and user experiences of the Ketale system. |
Address |
Radiation and Nuclear Safety Authority, Finland |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Technologies and Tools |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
839 |
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|
|
Author |
Jens Pottebaum; Robin Marterer; Steffen Schneider |
Title |
Taxonomy of IT support for training emergency response & management |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
374-378 |
Keywords |
Information systems; Taxonomies; Emergency preparedness; Emergency response; Exercise; Learning managements; Market researches; Technological progress; Training exercise; Work in progress; Emergency services |
Abstract |
Training is a prerequisite for effective and efficient emergency response and management. Information technology (IT) offers high potential to support various educational methods and environments. One example for interdependent use cases is given by planning, controlling, observation and debriefing of training exercises. Dedicated IT systems are available to support these use cases; nevertheless, there is no joint understanding of system use cases, types and functionality as a fundament for scientific and technological progress. This work in progress paper presents results of literature and market research complemented by expert interviews leading to a taxonomy of relevant IT components and systems. |
Address |
University of Paderborn, C.I.K., Germany |
Corporate Author |
|
Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Humanitarian Information Systems |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
848 |
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|
|
Author |
Kip Smith; Ida Lindgren |
Title |
Predicting group faultlines in multinational crisis response teams |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Adhesion; Information systems; Cultural diversity; Defensive routines; Group faultlines; Toolkit; Training exercise; Human resource management |
Abstract |
Education in crisis response traditionally includes formal field exercises that attempt to replicate to some extent the chaos and complexity of an emergency situation. Part of the complexity facing multinational teams of crisis response professionals is diversity within the team itself. In this paper we discuss the group faultline model of diversity and its impact on team performance. Faultlines exist wherever there is diversity. When faultlines become active – And only when they become active – They form barriers to team cohesion and impediments to team performance. We propose that it is eminently feasible to develop a toolkit that managers of multinational crisis response teams can use to identify and span group faultlines. We identify two classes of tools. The first is a questionnaire that elicits information that can be used to (1) infer faultline length and to predict the relative likelihood of activation, and (2) identify (individual) team members who can span a ruptured faultline and facilitate team cohesion. The identification suggests appropriate actions that the instructor can take to help the team bridge the rift. The second tool in the kit is a checklist of defensive routines – policies and actions that attempt to save face – That can be used to identify faultline rupture. We are currently working at developing the tools in this toolkit. |
Address |
Linköping University, Sweden |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Special Session: Assessing Crisis Management Operations and Exercises |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
962 |
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|
Author |
Sara Tena; Ignacio Aedo; David Díez; Paloma Díaz |
Title |
TIPExtop: An exploratory design tool for emergency planning |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
454-462 |
Keywords |
Design; Information systems; Planning; Collaborative decision making; Emergency planning; Interactive system; Risk reductions; Tabletop exercise; Risk assessment |
Abstract |
Emergency planning is an ongoing activity in which a multidisciplinary group of experts intermittently collaborate to define the most appropriate response to risks. One of the most important tasks of emergency planning is risk reduction. Such a task compiles the analysis of capabilities to face an emergency, the prioritizing of activities, and the definition of procedures and strategies. It is therefore a reflection process based on exchanging information between planners and exploring alternatives. Despite the exploration of alternatives is an especially relevant activity to design better plans, recent research on computer-mediated collaborative tools for planning do not usually offer support for this activity. Thus, with the purpose of supporting reflection during the development of risk reduction tasks, this paper presents an exploratory design tool that allow planners to assess the space of alternatives and the underlying information related those alternatives. This planning tool will help planners to examine and contextualize information, allowing them to define more suitable response strategies. |
Address |
Universidad Carlos III de Madrid, Spain |
Corporate Author |
|
Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Planning, Foresight and Risk Analysis |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1002 |
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|
|
Author |
Jiri Trnka; Johan Jenvald |
Title |
A real-time role-playing exercise as a methodology to support command and control research |
Type |
Conference Article |
Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
Volume |
|
Issue |
|
Pages |
559-568 |
Keywords |
Risk management; After action review; Collaboration; Command and control; Complexity; Emergency response; Role-playing exercise; Information systems |
Abstract |
In this paper, methodological issues in research and training of complex command and control structures in emergency management are addressed. In particular, a methodological approach combining real-time role-playing exercise, after action review and observations is presented. An explorative study-ALFA-05-utilizing this approach is described. A brief overview of methodological aspects of preparation and execution is given. Further, experience gained and methodological lessons learned are also discussed. Finally, real-time role-playing exercise in combination with other methods is suggested as a feasible method for researchers and exercise managers to tackle present and future command and control in complex settings, where interaction and communication are in focus. In addition, areas for further development of the real-time role-playing exercises as a research method are suggested. |
Address |
Dept Computer and Information Science, Linköping University, SE-581 83, Linköping, Sweden; VSL Research Labs, P.O.Box 15012, SE-580 12, Linköping, Sweden |
Corporate Author |
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Thesis |
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
Track |
Emergency Response Reachback: Cases, Concepts, Processes, and Tools |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1020 |
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|
|
Author |
Joeri Van Laere; Jessica Lindblom; Tarja Susi |
Title |
Requirements for emergency management training from a 'passion for failures' perspective |
Type |
Conference Article |
Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
Volume |
|
Issue |
|
Pages |
449-456 |
Keywords |
Civil defense; Disasters; Failure (mechanical); Feedback; Learning systems; Coaching; Emergency management; Learning process; Organizational learning; Swedishs; Training exercise; Risk management |
Abstract |
Swedish municipalities are stimulated to conduct emergency management exercises in addition to developing crisis plans. These exercises tend to be grounded in an instrumental philosophy. There is too much focus on doing the exercise and too little attention for the implementation of lessons learned afterwards. A common experience is that the same 'mistakes' are discovered again and again in yearly exercises. Furthermore there is a paradoxical balance between empowering the organization in its learning process (positive feedback) and revealing the failures (negative feedback). In this paper we reflect on the learning process in a Swedish municipality in 2006 where two emergency management exercises were held and where a minor and a major crisis occurred during the year. We argue that the longitudinal learning process should be the focus in stead of ad hoc exercises. In addition we develop some requirements for emergency management training from a 'passion for failures' perspective. |
Address |
University of Skövde, Sweden |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
|
Track |
APFF |
Expedition |
|
Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1043 |
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|
Author |
Telmo Zarraonandia; Victor A. Bañuls; Ignacio Aedo; Paloma Díaz; Murray Turoff |
Title |
A scenario-based virtual environment for supporting emergency training |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
597-601 |
Keywords |
Information systems; Learning systems; 3-D virtual environment; Cross-impact analysis; Design and implementations; Emergency situation; Emergency training; Scenarios; Serious games; Simulation exercise; Virtual reality |
Abstract |
Simulation exercises are particularly popular for training in emergency situations. Exercises can vary in their degree of realism, complexity and level of stress, but they all try to reproduce a scenario of a real emergency so that each participant simulates the actions carried out for the role they should play. They not only support effective and situated learning, but they can also serve to improve the plan by allowing the identification of weak points and potential drawbacks in it. To facilitate the design and implementation of 3D virtual environments in which training exercises can be conducted, in this paper we propose to use the Cross-Impact Analysis technique in combination with an educational game platform called GRE. We also present a Simulation Authoring Tool that allows the designer to carry out the integration of the knowledge captured by means of Cross-Impact into the game designs that GRE can interpret. |
Address |
Universidad Carlos III de Madrid, Spain; Universidad Pablo Olavide, Spain; New Jersey Institute of Technology, United States |
Corporate Author |
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Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Serious Games for Crisis Management |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1139 |
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|
Author |
Astrid Janssen; Hanneke Vreugdenhil |
Title |
Objective oriented exercise evaluation with TARCK-it |
Type |
Conference Article |
Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Disaster Management; evaluation; exercise; serious gaming |
Abstract |
Do we fully utilize the results of disaster management exercises? Do we miss valuable feedback? Many different types of disaster management exercises, command post exercises, tabletop exercises, or serious games have a specific purpose. Generally each exercise is designed to meet its own particular exercise goals. Evaluation of the exercises is achieved in many different ways. Not always guidelines for exercise evaluation are present. Generally the exercise participants? performance is assessed by experienced staff members. The main purpose of the evaluation is to see whether the exercise goals are met. In this publication the authors suggest that a valuable source of information about the participants? performance in exercises remains often undiscovered. A new level of information can be unlocked by evaluating the exercise using a structured, analytical method. The method TARCK-it directly compares measured participant or team performance with the exercise goals. |
Address |
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Corporate Author |
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Thesis |
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Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
Track |
Human Centred Design and Evaluation |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
yes |
Call Number |
|
Serial |
1223 |
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|
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Author |
Sofie Ivarsson |
Title |
New method for evaluation of crisis communication in exercises ? involve the public |
Type |
Conference Article |
Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
community; Crisis communication; evaluation method; Exercises; the public |
Abstract |
In 2014, the Swedish Civil Contingencies Agency (MSB) carried out a comprehensive crisis communication multi-sector exercise. To evaluate communication in exercises there is a need for involving the public as they are the primary target group in most crises. Systematically involving the public in evaluation of exercises has only been done a few times in Sweden and there are no known international attempts. We therefore developed a method where a representative sample of 2 000 persons was drawn from the Swedish population register and invited to assess communication during the exercise. The so-called ?Public Network? finally consisted of 99 people who contributed extensively with 395 assessment questionnaires. This paper describes the method, the results and experiences. We encourage other organizations to involve the public in exercises for evaluation purposes. The results show that there is a willingness among the public to contribute to the development of crisis preparedness. |
Address |
|
Corporate Author |
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Thesis |
|
Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
yes |
Call Number |
|
Serial |
1274 |
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|
|
Author |
Marian Zulean; Gabriela Prelipcean; Costinel Anuta |
Title |
Retrospective Analysis of the EU Resilience to a Large-Scale Migration |
Type |
Conference Article |
Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Large-Scale Migration; European Union Resilience; EU Security; Retrospective Analysis; Foresight Exercise |
Abstract |
The migration issue raises lots of questions regarding the resilience of the EU in front of such large-scale migration. This paper is the introductory part of larger research project that has in view to analyze the EU and some of the national strategic documents in order to detect when and how the migration as a security risk showed up and to clarify if it is a objective risk for EU security or it is just a tool of negotiation. The large-scale migration is a wicked problem that needs a foresight exercise not only to better understand the issue of migration but also to assess Emergency Preparedness of the EU and to prepare a long term strategy or scenarios, with regard to the way the current migration waves will impact the current European architecture. We propose to design a classical Delphi study, as basis for the above-mentioned exercise. |
Address |
|
Corporate Author |
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Thesis |
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Publisher |
Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3415 |
ISBN |
978-84-608-7984-36 |
Medium |
|
Track |
Planning, Foresight and Risk Analysis |
Expedition |
|
Conference |
13th International Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1355 |
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