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	Author	Joeri Van Laere; Jessica Lindblom; Tarja Susi
	Title	Requirements for emergency management training from a 'passion for failures' perspective			Type	Conference Article
	Year	2007	Publication	Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers	Abbreviated Journal	ISCRAM 2007
	Volume		Issue		Pages	449-456
	Keywords	Civil defense; Disasters; Failure (mechanical); Feedback; Learning systems; Coaching; Emergency management; Learning process; Organizational learning; Swedishs; Training exercise; Risk management
	Abstract	Swedish municipalities are stimulated to conduct emergency management exercises in addition to developing crisis plans. These exercises tend to be grounded in an instrumental philosophy. There is too much focus on doing the exercise and too little attention for the implementation of lessons learned afterwards. A common experience is that the same 'mistakes' are discovered again and again in yearly exercises. Furthermore there is a paradoxical balance between empowering the organization in its learning process (positive feedback) and revealing the failures (negative feedback). In this paper we reflect on the learning process in a Swedish municipality in 2006 where two emergency management exercises were held and where a minor and a major crisis occurred during the year. We argue that the longitudinal learning process should be the focus in stead of ad hoc exercises. In addition we develop some requirements for emergency management training from a 'passion for failures' perspective.
	Address	University of Skövde, Sweden
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Delft	Editor	B. Van de Walle, P. Burghardt, K. Nieuwenhuis
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9789054874171; 9789090218717	Medium
	Track	APFF	Expedition		Conference	4th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	1043
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	Author	Johnny Douvinet
	Title	Evaluating the Public’s Reaction to Simulated Alerts on Mobile Phones in France: Scale Effects, and Challenges			Type	Conference Article
	Year	2022	Publication	ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2022
	Volume		Issue		Pages	847-862
	Keywords	Alerting message; Design; Perception; Feedbacks; France
	Abstract	In case of sudden and extreme life-threatening situation, the most efficient system fulfils the requirement of mobile phone emergency alerting information services. But how much information and what type of content must be used in a textual message, and how adapt this alert to a large audience and diversified contexts? This paper proposes to address this challenge, 1) by presenting results obtained in France during simulated “alerting days”, with sampling revealing the perception and understanding of SMS and CB by a non-specialized audience (161 respondents), and 2) by comparing findings obtained in different contexts (students and teaching staff in a university, crisis managers and stakeholders in an industrial context, citizens working near high-risky areas). Even if reactions to an alert are individual, similar patterns emerge, suggesting that standardized and non-random needs exist.
	Address	Avignon University, UMR ESPACE 7300 CNRS, Institut Universitaire de France; Grenoble-Alpes University, UMR LIG-LAG 5127 CNRS; Franche-Comté University UMR 6049 ThéMA CNRS; Côte d’Azur University, UMR ESPACE 7300 CNRS; Nîmes University, EA PROJEKT 7447; Nî
	Corporate Author				Thesis
	Publisher		Place of Publication	Tarbes, France	Editor	Rob Grace; Hossein Baharmand
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-82-8427-099-9	Medium
	Track	Usability and Universal Design of ICT for Emergency Management	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2460
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	Author	Matthew Guardascione; Allen E. Milewski
	Title	Feedback mechanisms in automated emergency management training			Type	Conference Article
	Year	2010	Publication	ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings	Abbreviated Journal	ISCRAM 2010
	Volume		Issue		Pages
	Keywords	Civil defense; Disasters; Information systems; Personnel training; Risk management; Emergency management; Feedback mechanisms; Feedback type; Immediate feedbacks; Performance data; Preference data; Training Systems; Feedback control
	Abstract	This study explored automated training for emergency managers and the effects of feedback on performance. A prototype emergency management training application was built to allow the usage of either immediate feedback or delayed, “hotwash” feedback. Users were split into two groups and asked to carry out two emergency management scenarios using one of the feedback mechanisms, and the difference in scores between each feedback type were analyzed There was a general increase in performance across sessions. Further, the improvements in scores between each feedback type showed that users performed significantly better when using the hotwash feedback mechanism compared with the immediate feedback mechanism. In contrast to the performance data, preference data showed no overall differences between the two procedures, although each user had a strong preference for one or the other feedback mechanism. The implications for the design of training systems offering both procedures are discussed.
	Address	Monmouth University, United States
	Corporate Author				Thesis
	Publisher	Information Systems for Crisis Response and Management, ISCRAM	Place of Publication	Seattle, WA	Editor	S. French, B. Tomaszewski, C. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN		Medium
	Track	Open Track	Expedition		Conference	7th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	553
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	Author	Mohamed Sediri; Nada Matta; Sophie Loriette; Alain Hugerot
	Title	Crisis clever, a system for supporting crisis managers			Type	Conference Article
	Year	2013	Publication	ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2013
	Volume		Issue		Pages	261-265
	Keywords	Hardware; Collaborative approach; Crisis management; Experience and situations representations; Experience feedback; Information systems
	Abstract	Crisis management is a special type of collaborative approach in which the actors are subject to an uninterrupted stress. It is a quite significant issue because the consequences of crises can bring huge damages (human and economic loses). In order to learn from expertise and reduce consequences, we present in this paper our first results related to the definition of structure and interfaces in order to handle experience of crisis management. The project aims to define the CCS (Crisis Clever System) as a decision making environment based on the emergency experience feedback (Experience representation and use).
	Address	ICD, Tech-CICO, Université de Technologie de Troyes, France; Emergency Department, PhMD SAMU 10, Troyes, France
	Corporate Author				Thesis
	Publisher	Karlsruher Institut fur Technologie	Place of Publication	KIT; Baden-Baden	Editor	T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9783923704804	Medium
	Track	Decision Support Systems	Expedition		Conference	10th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	932
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	Author	Nada Matta; Paul Henri Richard; Alain Hugerot; Theo Lebert
	Title	Experience Feedback Capitalization of Covid-19 Management in Troyes city			Type	Conference Article
	Year	2022	Publication	ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2022
	Volume		Issue		Pages	311-319
	Keywords	Experience feedback; MASK method; COVID19 crisis Management; actors’ relations formalization
	Abstract	All countries have to face the COVID’19 pandemic and its heavy consequences. This sanitary crisis differs from all others in terms of the quick spread of contaminations, the high number of deaths (more than 5,5 Million globally and 123,893 in France) and the accrued number of patients hospitalized and induced in intensive care units. All sanitary procedures have proven to be inadequate. Several actors at different levels, whether international, European, national and local, as well as at the level of public and private organizations have been involved in the management of this type of crisis. These actors deal with different aspects of it, i.e., health, people protection, and economic and social situations. Existing procedures revealed a big lack in the relationships between different local and departmental actors. We did a number of interviews with strategic actors addressing the COVID’19 crisis in the City of Troyes. The objective of these interviews is to identify lessons learned from their experience feedback about relational problems and modifications needed. We present in this paper the first results of this study.
	Address	University of Technology of Troyes; University of Technology of Troyes; Hospital of Simon Weil of Troyes; Orange Lab
	Corporate Author				Thesis
	Publisher		Place of Publication	Tarbes, France	Editor	Rob Grace; Hossein Baharmand
	Language	English	Summary Language		Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-82-8427-099-9	Medium
	Track	AI and Intelligent Systems for Crises and Risks	Expedition		Conference
	Notes				Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2420
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	Author	Richelle Van Rijk; Marcel Van Berlo
	Title	Using CrisisKit and MOPED to improve emergency management team training			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	161-166
	Keywords	Civil defense; Disasters; Feedback; Information systems; Risk management; Distributed team training; Emergency management; Evaluation; Observers; Human resource management
	Abstract	In order to reduce the effects of a disaster, people in the emergency management organization have to be trained. In recent years training emergency management teams has become a bigger issue. A realistic and effective training of emergency management teams however is a difficult matter. We search for ways to improve this kind of training and to reduce the costs. In this paper two tools that can be used to improve emergency management training, CrisisKit and MOPED, will be discussed. Â© Proceedings ISCRAM 2004.
	Address	TNO Human Factors, Department of Training and Instruction, Kampweg 5, Soesterberg, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Simulation and Training Systems	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	231
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	Author	Usha Satish; Siegfried Streufert
	Title	Training to defend: Strategic management simulations			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	157-160
	Keywords	Decision making; Information systems; Personnel training; Strategic planning; Terrorism; Decision makers; Delayed feedback; Simulation; Strategic management; Task environment; Thought process; Management science
	Abstract	Terrorism is defined by a philosophy of revolutionary violence and a commitment to the destruction of government power. Of course, one way to reduce vulnerability to these impacts is heightened security. However, we must be a step ahead of terrorists: we must prevent their intended actions whenever possible. Most measures of decision-making competence focus on “content,” i.e. on “what” decision makers know, on what their thought processes are, and on whether the decisions they make are correct. However complex, volatile, ambiguous task environments involving uncertainty and delayed feedback provide challenges and generate levels of stress, which interfere with appropriate decision making. A “correct” decision may not be easily available. Many well-trained individuals will be at a loss and may make errors (e.g., because they may select the most immediately evident, yet not the most appropriate options). The use of a well-validated methodology, Strategic Management Simulations (SMS) to assess and train decision makers is presented. Â© Proceedings ISCRAM 2004.
	Address	Department of Psychiatry, SUNY Upstate Medical University, Syracuse, NY 13210, United States
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Simulation and Training Systems	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	199
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	Author	Yohann Chasseray; Anne-Marie Barthe-Delanoë; Stéphane Négny; Jean-Marc Le Lann
	Title	Automated unsupervised ontology population system applied to crisis management domain			Type	Conference Article
	Year	2021	Publication	ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	Iscram 2021
	Volume		Issue		Pages	968-981
	Keywords	Automated knowledge extraction, Crisis management systems, Ontologies, Experience feedback exploitation, Background knowledge acquisition
	Abstract	As crisis are complex systems, providing an accurate response to an ongoing crisis is not possible without ensuring situational awareness. The ongoing works around knowledge management and ontologies provide relevant and machine readable structures towards situational awareness and context understanding. Many metamodels, that can be derived into ontologies, supporting the collect and organization of crucial information for Decision Support Systems have been designed and are now used on specific cases. The next challenge into crisis management is to provide tools that can process an automated population of these metamodels/ontologies. The aim of this paper is to present a strategy to extract concept-instance relations in order to feed crisis management ontologies. The presented system is based on a previously proposed generic metamodel for information extraction and is applied in this paper to three different case studies representing three different crisis namely Ebola sanitarian crisis, Fukushima nuclear crisis and Hurricane Katrina natural disaster.
	Address	Laboratoire de Génie Chimique, Universitéde Toulouse, CNRS, INPT, UPS, Toulouse,France; Centre Génie Industriel, Université deToulouse, IMT Mines Albi, France; Laboratoire de Génie Chimique, Universitéde Toulouse, CNRS, INPT, UPS, Toulouse,France; Laborat
	Corporate Author				Thesis
	Publisher	Virginia Tech	Place of Publication	Blacksburg, VA (USA)	Editor	Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	978-1-949373-61-5	ISBN		Medium
	Track	Visions for Future Crisis Management	Expedition		Conference	18th International Conference on Information Systems for Crisis Response and Management
	Notes	yohann.chasseray@inp-toulouse.fr			Approved	no
	Call Number	ISCRAM @ idladmin @			Serial	2389
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