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Author Sérgio Freire; Christoph Aubrecht; Stephanie Wegscheider pdf  isbn
openurl 
  Title When the tsunami comes to town – Improving evacuation modeling by integrating high-resolution population exposure Type Conference Article
  Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Floods; Information systems; Risk assessment; 3D analysis; Accurate modeling; Evacuation modeling; Horizontal and vertical displacement; Lisbon; Mitigation measures; Population exposure; Spatial modeling; Tsunamis  
  Abstract Tsunamis are a major risk for Lisbon (Portugal) coastal areas whose impacts can be extremely high, as confirmed by the past occurrence of major events. For correct risk assessment and awareness and for implementing mitigation measures, detailed simulation of exposure and evacuation is essential. This work uses a spatial modeling approach for estimating residential population distribution and exposure to tsunami flooding by individual building, and for simulating their evacuation travel time considering horizontal and vertical displacement. Results include finer evaluation of exposure to, and evacuation from, a potential tsunami, considering the specific inundation depth and building's height. This more detailed and accurate modeling of exposure to and evacuation from a potential tsunami can benefit risk assessment and contribute to more efficient Crisis Response and Management. © 2012 ISCRAM.  
  Address FCSH, Research Centre for Geography and Regional Planning, Nova University of Lisbon, Portugal; AIT Austrian Institute of Technology, Foresight and Policy Development Department, Austria; German Aerospace Center (DLR), German Remote Sensing Data Center (DFD), Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Geographic Information Science and Technology Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 110  
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Author Rui Chen; Thirumurugan Thiyagarajan; Raghav H. Rao; JinKyu LeeK. pdf  openurl
  Title Design of a FOSS system for flood disaster management Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Design; Disaster prevention; Floods; Open source software; Open systems; Disaster management; Disaster management informations; Flood disaster management; Foss; Information technology solutions; Management tasks; Open source system; System requirements; Disasters  
  Abstract In this paper we study how information technology solutions can be used when disasters strike. This research in progress focuses on flood disasters and it proposes the design for flood disaster management. To increase the utility of the disaster management information system, we follow the free and open source system (FOSS) concept. Informed by the management tasks of flood response, we elaborate the system requirements and key functionalities. The system has received preliminary evaluation by the domain experts and is currently under further development.  
  Address Ball State University, United States; State University of New York, Buffalo, United States; Oklahoma State University, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN Medium  
  Track Special Session: Response Information Systems Requirement Engineering and Evaluation Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 391  
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Author Shideh Dashti; Leysia Palen; Mehdi P. Heris; Kenneth M. Anderson; T. Jennings Anderson; Scott Anderson pdf  isbn
openurl 
  Title Supporting disaster reconnaissance with social media data: A design-oriented case study of the 2013 Colorado floods Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 632-641  
  Keywords Disasters; Information systems; Crisis informatics; Engineering reconnaissance; Extreme events; Infrastructure performance; Situational awareness; Social media; Floods  
  Abstract Engineering reconnaissance following an extreme event is critical in identifying the causes of infrastructure failure and minimizing such consequences in similar future events. Typically, however, much of the data about infrastructure performance and the progression of geological phenomena are lost during the event or soon after as efforts move to the recovery phase. A better methodology for reliable and rapid collection of perishable hazards data will enhance scientific inquiry and accelerate the building of disaster-resilient cities. In this paper, we explore ways to support post-event reconnaissance through the strategic collection and reuse of social media data and other remote sources of information, in response to the September 2013 flooding in Colorado. We show how tweets, particularly with postings of visual data and references to location, may be used to directly support geotechnical experts by helping to digitally survey the affected region and to navigate optimal paths through the physical space in preparation for direct observation.  
  Address University of Colorado Boulder, United States; Federal Highway Administration, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 423  
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Author Tom De Groeve; Patrick Riva pdf  isbn
openurl 
  Title Early flood detection and mapping for humanitarian response Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Image processing; Information systems; Mapping; Time series; Early warning; Flood detections; Flood mapping; Humanitarian response; Passive microwave remote sensing; Floods  
  Abstract Space-based river monitoring can provide a systematic, timely and impartial way to detect floods of humanitarian concern. This paper presents a new processing method for such data, resulting in daily flood magnitude time series for any arbitrary observation point on Earth, with lag times as short as 4h. Compared with previous work, this method uses image processing techniques and reduces the time to obtain a 6 year time series for an observation site from months to minutes, with more accurate results and global coverage. This results in a daily update of major floods in the world, with an objective measure for their magnitude, useful for early humanitarian response. Because of its full coverage, the grid-based technique also allows the automatic creation of low-resolution flood maps only hours after the satellite passes, independent of cloud coverage.  
  Address Joint Research Center, European Commission, Italy  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Human-Computer Interaction Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 428  
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Author Tom De Groeve; Zsofia Kugler; G. Robert Brakenridge pdf  isbn
openurl 
  Title Near real time flood alerting for the global disaster alert and coordination system Type Conference Article
  Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007  
  Volume Issue Pages 33-39  
  Keywords Disasters; Information systems; Coordination systems; Humanitarian aid; Information sources; Initial estimate; International media; Microwave remote sensing; Passive microwave measurements; Remote observation; Floods  
  Abstract A new flood monitoring module is in development for the Global Disaster Alert and Coordination System (GDACS). GDACS is an information system designed to assist humanitarian responders with their decisions in the early onset after a disaster. It provides near-real time flood alerts with an initial estimate of the consequences based on computer models. Subsequently, the system gathers information in an automated way from relevant information sources such as international media, mapping and scientific organizations. The novel flood detection methodology is based on daily AMSR-E passive microwave measurement of 2500 flood prone sites on 1435 rivers in 132 countries. Alert thresholds are determined from the time series of the remote observations and these are validated using available flood archives (from 2002 to present). Preliminary results indicate a match of 47% between detected floods and flood archives. Individual tuning of thresholds per site should improve this result.  
  Address Joint Research Centre of the European Commission, Italy; Dartmouth Flood Observatory, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium  
  Track HOPS Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 430  
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Author Gonçalo De Jesus; Anabela Oliveira; Maria A. Santos; João Palha-Fernandes pdf  openurl
  Title Development of a dam-break flood emergency information system Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Civil defense; Dams; Disasters; Floods; Population statistics; Risk management; Continuous development; Emergency information; Emergency management; Emergency planning; Emergency preparedness; Modular architectures; Real time monitoring; Real-time forecasts; Information systems  
  Abstract This paper presents a new information system, SAGE-B, structured to support all fundamental data related to dams and the elements associated to an emergency in case of a dam-break flood. Data such as information about the population located in the areas at risk or the vehicles available for rescue that are located in the areas impacted by the predicted flood are always changing. In order to support an effective update of the required information for emergency management, an emergency information system was conceived and proposed. This paper describes the motivation for this research and the basic requirements from an emergency management perspective. The platform has a modular architecture, developed in open and free technologies, which allows a continuous development and improvement. Examples of future developments include a multichannel emergency warning system, flood wave real-time forecast and dam-breaching real-time monitoring models.  
  Address Laboratório Nacional de Engenharia Civil, Portugal  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN Medium  
  Track Special Session: Response Information Systems Requirement Engineering and Evaluation Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 431  
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Author Simone De Kleermaeker; Annette Zijderveld; Bart Thonus pdf  isbn
openurl 
  Title Training for crisis response with serious games based on early warning systems Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Information systems; Oil well flooding; Personnel training; Crisis response; Early Warning System; Learning objectives; Serious gaming; Target audience; Training and exercise; Training program; Training tools; Floods  
  Abstract This paper discusses serious games developed as part of a training program developed for a Dutch crisis response group, which acts during a (potential) flooding crisis. Training in general contributes to a wide range of learning objectives and can address different target audiences. For each combination of learning objective and target audience, the proper form of education has to be selected, ranging from self-tuition to large scale multi-party training and exercises. Serious games can be a useful and educational addition to the set of existing training tools. For operational crisis response groups a high match with real-time warning systems is essential. Our approach shows how to integrate both serious games and early warning systems for effective training and exercises. We end with our lessons learned in designing serious games based on early warning systems, in the context of a training program for a crisis response group.  
  Address Deltares, Netherlands; HKV Consultants, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Early Warning and Alert Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 433  
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Author Lívia C. Degrossi; Guilherme G. Do Amaral; Eduardo S. M. De Vasconcelos; João Porto De Albuquerque; Jo Ueyama pdf  isbn
openurl 
  Title Using wireless sensor networks in the sensor web for flood monitoring in Brazil Type Conference Article
  Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013  
  Volume Issue Pages 458-462  
  Keywords Climate change; Health risks; Information services; Information systems; Service oriented architecture (SOA); Water levels; Wireless sensor networks; World Wide Web; Brazil; Critical problems; Financial impacts; Flood monitoring; Open geospatial consortium; Sensor web; Sensor web enablement; Tropical countries; Floods  
  Abstract Flood is a critical problem that will increase as a result of climate changes. The problem of flooding is particularly challenging over the rainy season in tropical countries like Brazil. In this context, wireless sensor networks that are capable of sensing and reacting to water levels hold the potential of significantly reducing the damage, health-risks and financial impact of events. In this paper, we aim to outline our experiences with developing wireless sensor network for flood monitoring in Brazil. Our approach is based on Open Geospatial Consortium's (OGC) Sensor Web Enablement (SWE) standards, so as to enable the collected data to be shared in an interoperable and flexible manner. We describe the application of our approach in a real case study in the city of São Carlos/Brazil, emphasizing the challenges involved, the results achieved, and some lessons learned along the way.  
  Address ICMC/University of São Paulo, Brazil  
  Corporate Author Thesis  
  Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9783923704804 Medium  
  Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 440  
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Author Soraia Felicio; Viviane S. R. Silva; André Dargains; Paulo Roberto Azevedo Souza; Felippe Sampaio; Paulo V. R. Carvalho; Jose Orlando Gomes; Marcos R. S. Borges pdf  isbn
openurl 
  Title Stop disasters game experiment with elementary school students in Rio de Janeiro: Building safety culture Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 585-591  
  Keywords Floods; Information systems; Learning systems; Risks; Surveys; Building safety; Educational game; Elementary schools; Emergence; Environmental problems; Mountain regions; Resilience; Serious games; Disasters  
  Abstract Currently, the city of Rio de Janeiro is is in total evidence, hosting important events such as the Pope's Francis' visit in 2013, the World Cup in 2014 and the Olympic Games in 2016. In order to make the population aware, of some environmental problems this article was produced to analyze what factors people consider dangerous. In 2011, Rio de Janeiro went through difficult times, caused by one of the biggest floods seen in the city which ended up partly destroying cities of the state's the mountain region. Kids from aged 10 to 13 years from a high school in Rio were invited to participate in a study and they had to answer questionnaires before and after playing the game. From the results obtained, we analyzed how the game “Stop Disasters” developed by the by the UN can help create awareness and learning on how to behave in flooding situations at an accelerated rate.  
  Address UFRJ, Brazil  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Serious Games for Crisis Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 486  
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Author Benjamin Herfort; João Porto De Albuquerque; Svend-Jonas Schelhorn; Alexander Zipf pdf  isbn
openurl 
  Title Does the spatiotemporal distribution of tweets match the spatiotemporal distribution of flood phenomena? A study about the River Elbe Flood in June 2013 Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 747-751  
  Keywords Catchments; Data mining; Information systems; Social networking (online); Spatial distribution; Water levels; Crisis management; Digital elevation model; Geographical features; Situational awareness; Social media; Social media platforms; Spatiotemporal distributions; Twitter; Floods  
  Abstract In this paper we present a new approach to enhance information extraction from social media that relies upon the geographical relations between twitter data and flood phenomena. We use specific geographical features like hydrological data and digital elevation models to analyze the spatiotemporal distribution of georeferenced twitter messages. This approach is applied to examine the River Elbe Flood in Germany in June 2013. Although recent research has shown that social media platforms like Twitter can be complementary information sources for achieving situation awareness, previous work is mostly concentrated on the classification and analysis of tweets without resorting to existing data related to the disaster, e.g. catchment borders or sensor data about river levels. Our results show that our approach based on geographical relations can help to manage the high volume and velocity of social media messages and thus can be valuable for both crisis response and preventive flood monitoring.  
  Address GIScience Department, Heidelberg University, Germany; Dept. of Computer Systems/ICMC, University of Sao Paulo, Brazil  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 572  
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Author Flávio E. A. Horita; Maria C. Fava; Eduardo M. Mendiondo; Jairo Rotava; Vladimir C. Souza; Jo Ueyama; João Porto De Albuquerque pdf  isbn
openurl 
  Title AGORA-GeoDash: A geosensor dashboard for real-time flood risk monitoring Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 304-313  
  Keywords Decision making; Flood control; Information systems; Wireless sensor networks; Decision making process; Flood management; Flood risks; Geosensor dashboard; Hazard indices; Open geospatial consortium; Performance indicators; Technological architectures; Floods  
  Abstract Flood management is an important approach to reduce damage caused by floods. In this context, technological architectures which work in real-time are needed. However, Brazil has faced many structural difficulties in obtaining updated information on the current state of its rivers. To address this problem, this paper outlines a geosensor dashboard called AGORA-GeoDash, which processes data streams from wireless sensor networks and makes them available in the form of a set of performance indicators that are essential to support real-time decision-making in flood risk monitoring. The dashboard was built on open-source frameworks, made use of geoservices that comply with the standards of Open Geospatial Consortium, and established a Wireless Sensor Network which monitors the rivers of São Carlos/SP in Brazil. The analysis of the indicators available in two rainfall events revealed that the dashboard can provide the key information required for the decision-making process involved in flood risk management.  
  Address Department of Computer Systems/ICMC, University of São Paulo, São Carlos/SP, Brazil; Department of Hydraulic/EESC, University of São Paulo, São Carlos/SP, Brazil; Center for Technology/CTEC, Federal University of Alagoas, Maceió/AL, Brazil  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Geographic Information Science Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 593  
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Author Alicia Cabañas Ibañez; Dirk Schwanenberg; Luis Garrote De Marcos; Miguel Francés Mahamud; Javier Arbaizar González pdf  isbn
openurl 
  Title An example of Flood Forecasting and Decision-Support System for water management in Spain Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Artificial intelligence; Computer simulation; Decision support systems; Flood control; Hydraulic tools; Information systems; Reservoir management; Water management; Data-sources; Early warning; Early Warning System; Flood forecasting; Flood management; Open-shell; Floods  
  Abstract The paper provides an overview of past, present and future development in the program to implement a Flood Forecasting and Decision-Support System (DSS) for the SAIH network in some Spanish basins. These tools represent a significant advance by embedding the decision-making components for management of hydraulic infrastructure into the flood forecasting and flood early warning procedures. The DSS has been implemented based on an open-shell platform for integrating various data sources and different simulation models. So far, it covers the Segura, Jucar, Tajo, Duero and Miño-Sil basins, which represent 42% of Spanish territory. Special attention is paid to the decision-support for the operation of the 66 major reservoirs as a fundamental part of flood management.  
  Address KV Consultores, Madrid, Spain; Deltares, Operational Water Management, Delft, Netherlands; Universidad Politécnica de Madrid, Spain; Dirección General Del Agua, Spain  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Early Warning and Alert Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 609  
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Author Vitaveska Lanfranchi; Stuart N. Wrigley; Neil Ireson; Uta Wehn; Fabio Ciravegna pdf  isbn
openurl 
  Title Citizens' observatories for situation awareness in flooding Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 145-154  
  Keywords Flood control; Floods; Information systems; Models; Sensors; Water; Decision making process; Digital technologies; Flood management; Governance; Netherlands; Research plans; Situation awareness; Observatories  
  Abstract Citizens' observatories are emerging as a means to establish interaction and co-participation between citizens and authorities during both emergencies and the day-to-day management of fundamental resources. In this paper we present a case study in which a model of citizens' observatories is being been translated into practice in the WeSenseIt project. The WeSenseIt citizens' observatory provides a unique way of engaging the public in the decision-making processes associated with water and flood management through a set of new digital technologies. The WeSenseIt citizens' observatory model is being implemented in three case studies based in the UK, the Netherlands and Italy. We describe the findings and our experiences following preliminary evaluations of the technologies and the model of co-participation and describe our future research plans.  
  Address University of Sheffield, United Kingdom; UNESCO-IHE Institute for Water Education, Netherlands  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Community Engagement in Crisis Informatics Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 680  
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Author Caroline Rizza; Ângela Guimarães Pereira pdf  isbn
openurl 
  Title Building a resilient community through social network: Ethical considerations about the 2011 Genoa floods Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 289-293  
  Keywords Disasters; Information systems; Philosophical aspects; Social networking (online); Crisis; Ethics of care; Resilience building framework; Resilient community; Social media; Floods  
  Abstract This paper considers the role of social media in the response to the flooding of 2011 in Genoa (Italy), caused by flash floods during torrential rainfall. Volunteer students created a Facebook page to communicate with citizens and organize support and rescue activities. In this paper, we first look at the story of the 2011 Genoa floods from the point of view of the news media to gain insights into the imaginaries behind the use of social media in situations of natural disaster. Second, we look at a communication partnership between citizenry and public authorities for its value in building resilience to disaster among communities. Ethical and social dimensions of these partnerships are analysed.  
  Address Telecom ParisTech, Institut Mines Telecom, France; European Commission, JRC, France  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Ethical, Legal and Social Issues of IT Supported Emergency Response Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 880  
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Author Svend-Jonas Schelhorn; Benjamin Herfort; Richard Leiner; Alexander Zipf; João Porto De Albuquerque pdf  isbn
openurl 
  Title Identifying elements at risk from OpenStreetMap: The case of flooding Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 508-512  
  Keywords Hazards; Information systems; Risk assessment; Risk management; Elements at risks; OpenStreetMap; Osm; Vgi; Volunteered geographic information; Floods  
  Abstract The identification of elements at risk is an essential part in hazard risk assessment. Especially for recurring natural hazards like floods, an updated database with information about elements exposed to such hazards is fundamental to support crisis preparedness and response activities. However, acquiring and maintaining an up-to-date database with elements at risk requires both detailed local and hazard-specific knowledge, being often a challenge for local communities and risk management bodies. We present a new approach for leveraging Volunteered Geographic Information to identify elements at risk from the free and open-source mapping project OpenStreetMap. We present initial results from a case study in the city of Cologne, Germany, to validate our approach in the case of flood-hazard. Our results show that the identification of elements at flood risk from OpenStreetMap is a suitable and cost-effective alternative for supporting local governments and communities in risk assessment and emergency planning.  
  Address GIScience Department, Heidelberg University, Germany; Leiner and Wolff GmbH, Germany; Dept. of Computer Systems, Univ. of Sao Paulo, Brazil  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Planning, Foresight and Risk Analysis Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 920  
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Author André Simões; Armanda Rodrigues; Patricia Pires; Luis Sá pdf  isbn
openurl 
  Title Evaluating emergency scenarios using historic data: Flood management Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Artificial intelligence; Cellular automata; Computer simulation; Decision support systems; Flood control; Floods; Geographic information systems; Information systems; Risk management; Civil protection; Complex evaluations; Development process; Emergency management; Emergency scenario; Flood forecasting models; Flood management; Physical conditions; Risk perception  
  Abstract The evaluation of an emergency scenario is often based on the use of simulation models. The specificity of these models involves the need for a complex evaluation of the problem domain, including the physical conditions behind the considered threat. Based on emergency occurrences data, provided by the Portuguese National Civil Protection Authority, we are currently developing a methodology for evaluating a real situation, based on past occurrences. The aim is to develop a platform that will enable the evaluation of a risk scenario based on existing civil protection data. The methodology under development should enable the evaluation of different scenarios based on the collected available data. This will be achieved thanks to the facilitated configuration of several aspects, such as the geographical region and relevant properties of the considered threat. In this paper, we describe the methodology development process and the current state of the platform for risk evaluation.  
  Address CITI, FCT/UNL, Portugal; Autoridade Nacional de Protecção Civil, Portugal  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Geographic Information Science Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 952  
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Author Lise Ann St. Denis; Leysia Palen; Kenneth M. Anderson pdf  isbn
openurl 
  Title Mastering social media: An analysis of Jefferson County's communications during the 2013 Colorado floods Type Conference Article
  Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014  
  Volume Issue Pages 737-746  
  Keywords Floods; Human resource management; Information science; Information systems; Risk management; Crisis informatics; Emergency management; Public information; Social media; Trusted volunteers; Social networking (online)  
  Abstract We report on the social media communications and work practices of the Jefferson County Type III Incident Management Team during the September 2013 Colorado Floods. In this case study, we examine flood-related communications across three platforms: Facebook, Twitter, and the team's blog for insight into how this innovative team coordinated their communications to meet the information needs of a community outside of the media spotlight. Using a mixed method approach of interviews and social media content analysis, we describe their online behaviors in relation to the needs of the emergency response as a whole. We report on adaptations to their work practice that allowed them to extend traditional communications with social media to create an integrated communication plan. Finally, we look to the team's experiences for direction in how to use social media in emergencies generally.  
  Address ATLAS, Project EPIC, University of Colorado, Boulder, United States; Computer Science, Project EPIC, University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9780692211946 Medium  
  Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 969  
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Author Kate Starbird; Leysia Palen pdf  openurl
  Title Pass it on?: Retweeting in mass emergency Type Conference Article
  Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010  
  Volume Issue Pages  
  Keywords Fires; Floods; Hardware; Collective intelligences; Crisis informatics; Information convergence; Microblogging; Social cognition; Information systems  
  Abstract We examine microblogged information generated during two different co-occurring natural hazards events in Spring 2009. Due to its rapid and widespread adoption, microblogging in emergency response is a place for serious consideration and experimentation for future application. Because microblogging is comprised of a set of practices shaped by a number of forces, it is important to measure and describe the diffuse, multiparty information exchange behaviors to anticipate how emergency governance might best play a role. Here we direct consideration toward information propagation properties in the Twitterverse, describing features of information redistribution related to the retweet (RT ) convention. Our analysis shows that during an emergency, for tweets authored by local users and tweets that contain emergency-related search terms, retweets are more likely than non-retweets to be about the event. We note that users are more likely to retweet information originally distributed through Twitter accounts run by media, especially the local media, and traditional service organizations. Comparing local users to the broader audience, we also find that tweet-based information redistribution is different for those who are local to an emergency event.  
  Address ConnectivIT Lab, ATLAS, University of Colorado, Boulder, United States; ConnectivIT Lab, Computer Science, University of Colorado, Boulder, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN Medium  
  Track Collaboration and Social Networking Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 970  
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Author Teun Terpstra; Hanneke Vreugdenhil pdf  isbn
openurl 
  Title Filling in the blanks: Constructing effective flood warning messages using the Flood Warning Communicator (FWC) Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Information systems; Risk perception; User interfaces; Citizens; Event-specific; Flood warning; Protective action; Public authorities; Safety region; Short text messages; Warning messages; Floods  
  Abstract This paper reports the progress that is being made in developing a software tool (the Flood Warning Communicator, FWC) that helps communication professionals constructing effective flood-warning messages. The program provides authorities with a warning message that contains open spaces where event specific information can be inserted. The program uses a database containing (parts of) phrases. Based on the specific situation, a communication professional receives the most suitable standard phrase by clicking on information buttons in a user interface. Together, the phrases form the warning message that sometimes requires minor adjustments such that it suits the specific circumstances. FWC is a well working prototype that allows constructing messages for web sites and short text messages (sms). Research is needed to test and validate these warning messages. In addition, cooperation with public authorities is necessary to make the program suitable for local circumstances (e.g., safety regions and municipalities).  
  Address HKV Consultants, Netherlands  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Early Warning and Alert Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1004  
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Author T.L. Van Zyl; C. Parbhoo; Moodley; Cwela; D. Umuhoza; P. Shabangu; A. Vahed pdf  isbn
openurl 
  Title IT infrastructure enabling open access for flood risk preparedness in South Africa Type Conference Article
  Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009  
  Volume Issue Pages  
  Keywords Developing countries; Information systems; Open systems; Decision makers; Flood disaster; High-risk areas; Information technology infrastructure; IT infrastructures; Open Access; Sensor web; South Africa; Floods  
  Abstract The paper focuses on the information technology infrastructure required for the evaluation and monitoring of risk relating to floods in South Africa. It may be argued that in the context of developing countries, flood preparedness is more valuable than the actual response to a flood disaster. The paper looks at this flood preparedness in the context of informal and semi-formal settlements. An information technology infrastructure is proposed that will allow decision makers to be alerted to possible flood high risk areas, and in so doing maximise preparedness.  
  Address ICT4EO, Meraka Institute, Johannesburg, South Africa; School of Computer Science, University of KwaZulu-Natal, Durban, South Africa  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789163347153 Medium  
  Track Humanitarian Actions and Operations Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1048  
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Author Anuradha Venkateswaran; Katrina Simon-Agolory; Kera Z. Watkins pdf  isbn
openurl 
  Title Risk analysis for Greene County and Wright Patterson Air Force Base, Ohio: Simulation of riverine flooding using HAZUS-MH Type Conference Article
  Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011  
  Volume Issue Pages  
  Keywords Disaster prevention; Disasters; Economic and social effects; Floods; Information systems; Risk analysis; Terrorism; Comprehensive risks; Disaster management; Greene county; Natural disasters; Oh; Risk determination; Riverine flooding; Wright-Patterson Air Force Base; Military aviation  
  Abstract Greene County in Dayton, OH houses Wright Patterson Air Force Base (WPAFB), whose estimated 2009 economic impact within its Metropolitan Statistical Area (MSA) is $5.17 million. Despite its military/strategic importance as the largest base in the U.S. Air Force, literature search did not uncover a published comprehensive risk analysis for WPAFB, or even Greene County, across the entire spectrum of hazards from natural to technological to man-made (including terrorism). This paper presents a summary report on risk determination and economic impact data for Greene County and WPAFB (within Greene County) in the context of riverine flooding, using FEMA's HAZUS-MH tool. It is hoped that the results will further the regional compilation of data and thus prove of use to the local disaster management community while generally growing the overall body of work in risk analysis. Future work aims to expand regional risk determination to other natural disasters and terrorism scenarios.  
  Address Wilberforce University, United States; Solnect Consulting Group, United States  
  Corporate Author Thesis  
  Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9789724922478 Medium  
  Track Analytical Information Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1050  
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Author Rene Windhouwer; Gerdien A. Klunder; F.M. Sanders pdf  isbn
openurl 
  Title Decision support system emergency planning, creating evacuation strategies in the event of flooding Type Conference Article
  Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005  
  Volume Issue Pages 171-180  
  Keywords Artificial intelligence; Behavioral research; Decision support systems; Disaster prevention; Disasters; Information systems; Oil well flooding; Risk perception; Traffic control; Decision support system (dss); Decision supports; Emergency planning; Evacuation; Evacuation strategy; Extreme weather; River flooding; Traffic flow; Floods  
  Abstract The Decision Support System (DSS) Emergency Planning is designed for use in the event of sea or river flooding. It makes accessible all the information related to the decision whether to evacuate an area. An important factor in this decision is the time required for the evacuation. The model used by the DSS Emergency Planning system to estimate the time required employs a strategy that prevents congestion on the road network in the area at risk. The use of the DSS Emergency Planning system during the proactive and prevention phases enables disaster containment organisations to prepare better for a flood situation. Moreover, all relevant information is saved and is therefore available for the post-disaster evaluation. The DSS Emergency Planning system can play a significant role in ensuring that the evacuation of an area at risk goes according to plan. In the future the DSS Emergency Planning system can also be used to evacuate people in the event of a nuclear, natural fire or extreme weather disaster.  
  Address Ingenieursbureau Oranjewoud, Netherlands; TNO Inro, Netherlands  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9076971099 Medium  
  Track DECISION SUPPORT SYSTEMS Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1094  
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Author Douglas Alem; Alistair Clark pdf  isbn
openurl 
  Title Insights from two-stage stochastic programming in emergency logistics Type Conference Article
  Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015  
  Volume Issue Pages  
  Keywords disaster in Rio de Janeiro; disaster relief; Emergency logistics; floods, landslides; scenario generation; two-stage stochastic programming  
  Abstract This paper discusses the practical aspects and resulting insights of the results of a two-stage mathematical network flow model to help make the decisions required to get humanitarian aid quickly to needy recipients as part of a disaster relief operation. The aim of model is to plan where to best place aid inventory in preparation for possible disasters, and to make fast decisions about how best to channel aid to recipients as fast as possible. Humanitarian supply chains differ from commercial supply chains in their greater urgency of response and in the poor quality of data and increased uncertainty about important inputs such as transportation resources, aid availability, and the suddenness and degree of “demand”. The context is usually more chaotic with poor information feedback and a multiplicity of decision-makers in different aid organizations. The model attempts to handle this complexity by incorporating practical decisions, such as pre-allocation of emergency goods, transportation policy, fleet management and procurement, in an uncertainty environment featured by a scenario-based approach. Preliminary results based on the floods and landslides disaster of the Mountain Region of Rio de Janeiro state, Brazil, point to how to cope with these challenges by using the mathematical model.  
  Address  
  Corporate Author Thesis  
  Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 9788271177881 Medium  
  Track Analytical Modelling and Simulation Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 1186  
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Author Sara Barozzi; Jose Luis Fernandez Marquez; Amudha Ravi Shankar; Barbara Pernici pdf  isbn
openurl 
  Title Filtering images extracted from social media in the response phase of emergency events Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords rapid mapping, floods, information extraction, filtering, crowdsourcing  
  Abstract The use of social media to support emergency operators in the first hours of the response phases can improve the

quality of the information available and awareness on ongoing emergency events. Social media contain both textual

and visual information, in the form of pictures and videos. The problem related to the use of social media posts

as a source of information during emergencies lies in the difficulty of selecting the relevant information among

a very large amount of irrelevant information. In particular, we focus on the extraction of images relevant to an

event for rapid mapping purpose. In this paper, a set of possible filters is proposed and analyzed with the goal of

selecting useful images from posts and of evaluating how precision and recall are impacted. Filtering techniques,

which include both automated and crowdsourced steps, have the goal of providing better quality posts and easy

manageable data volumes both to emergency responders and rapid mapping operators. The impact of the filters on

precision and recall in extracting relevant images is discussed in the paper in two different case studies.
 
  Address Politecnico di Milano;University of Geneva  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1881  
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Author Carole Adam; Eric Andonoff pdf  isbn
openurl 
  Title Vigi Flood: a serious game for understanding the challenges of crisis communication Type Conference Article
  Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019  
  Volume Issue Pages  
  Keywords Flash floods, crisis communication, trust, agent-based modelling and simulation, serious game  
  Abstract Emergency managers receive communication training about the importance of being ?first, right and credible?,

which is not easy. For instance, in October 2018, the Aude department in the South-West of France was hit by

intense rain. Flash floods were hard to forecast and only the ?orange? level of vigilance could be raised initially, but

the population dismissed this very usual warning in that season. The ?red? level was then raised too late, leading

to high criticism. The main problem here is the loss of trust induced by too many ?false alarms?. In this paper

we propose a serious game called VigiFlood for raising awareness in the population about the difficulty of crisis

communication and their own responsibility for reacting to the alerts. The implemented game still has limited

functionality but already shows interesting results in helping the user to visualise and understand the trust dynamics
 
  Address University Grenoble-Alpes, France;University Toulouse-Capitole, France  
  Corporate Author Thesis  
  Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition (up)  
  ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium  
  Track T5- Intelligent and Semantic Web Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)  
  Notes Approved no  
  Call Number Serial 1917  
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