Records |
Author |
Pablo Acuña; Paloma Díaz; Ignacio Aedo |
Title |
Development of a design patterns catalog for Web-based Emergency Management Systems |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Civil defense; Disasters; Human computer interaction; Information systems; Management information systems; Risk management; Websites; Design Patterns; Design Principles; Emergency management systems; Information sharing; Web designs; Information management |
Abstract |
The design of Emergency Management Systems is an activity that requires knowledge from various related domains for providing a more complete and usable solution. In this context, design patterns including knowledge from previous experiences can be a useful source of information to support the development of this type of applications. In this paper, we introduce a catalog of design patterns for Web-based Emergency Management Systems collected from design principles, design patterns and existing implementations from involved areas, taking into account requirements particular to this domain. |
Address |
Departamento de Informática, Universidad Carlos III, Madrid, Spain |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Human-Computer Interaction |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
251 |
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Author |
Michael Ammann; Tuomas Peltonen; Juhani Lahtinen; Kaj Vesterbacka; Tuula Summanen; Markku Seppänen; Pilvi Siljamo; Annakaisa Sarkanen; Minna Rantamäki |
Title |
KETALE Web application to improve collaborative emergency management |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
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Keywords |
Civil defense; Data visualization; Decision support systems; Disasters; Information management; Information systems; Risk management; Weather forecasting; Collaboration; Collaborative decisions; Design and implementations; Distributed modeling; Emergency management; Operational aspects; Requirement analysis; WEB application; World Wide Web |
Abstract |
KETALE is a database and web application intended to improve the collaborative decision support of the Finnish Radiation and Nuclear Safety Authority (STUK) and of the Finnish Meteorological Institute (FMI). It integrates distributed modeling (weather forecasts and dispersion predictions by FMI, source term and dose assessments by STUK) and facilitates collaboration and sharing of information. It does so by providing functionalities for data acquisition, data management, data visualization, and data analysis. The report outlines the software development from requirement analysis to system design and implementation. Operational aspects and user experiences are presented in a separate report. |
Address |
Radiation and Nuclear Safety Authority, Finland; Finnish Meteorological Institute, Finland |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Poster Session |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
264 |
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Author |
Nicolas Di Tada; Timothy Large |
Title |
Emergency information system |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Communication; Disasters; Information management; Information services; Information systems; Population statistics; Collaboration; Disaster response; Emergency information; Government agencies; Humanitarian aid; Local language; Media; Natural disasters; Emergency services |
Abstract |
This paper describes an information system designed to be deployed in emergencies caused by sudden onset natural disasters. The aim is to streamline the communication flow and collaboration between media, aid workers and government agencies with the affected population, to help the latter get verified, accurate and actionable information that will enable them to make decisions and recover from the disaster. The Emergency Information Service (EIS) system also provides means for affected population and field workers to channel vital data back up into aid response. This tool is part of a free information service run by Thomson Reuters Foundation to help survivors of natural disasters. It will serve the affected populations, local media and relief responders by providing fast, practical and verified information in local languages through the best means available. |
Address |
InSTEDD, United States; Thomson Reuters Foundation, United States |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Open Track |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
446 |
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Author |
Martin Frassl; Michael Lichtenstern; Mohammed Khider; Michael Angermann |
Title |
Developing a system for information management in disaster relief – Methodology and requirements |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Disasters; Information management; Information systems; Assessment; Civil protection; Disaster management; Requirements; Situation awareness; Disaster prevention |
Abstract |
This paper discusses our ongoing work on a system for collecting, managing and distributing relevant information in disaster relief operations. It describes the background and conditions under which the system is being developed and employed. We present our methodology, the requirements and current functionality of the system and the lessons learned in exercises and training, involving a large number of international disaster management experts. We found that the viability of this kind of tool is determined by three main factors, namely reliability, usability and frugality. The system has gone through many prototype iterations and has matured towards becoming operational in a specific type of mission, i.e. assessment missions for large scale natural and man-made disasters. This paper aims at making a wider audience of disaster management experts aware of that system and the support it may provide to their work. Other researchers and developers may find our experience useful for creating systems in similar domains. |
Address |
German Aerospace Center (DLR), Germany |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Geo-Information Support |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
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Serial |
509 |
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Author |
Anna Gryszkiewicz; Fang Chen |
Title |
Design requirements for information sharing in a crisis management command and control centre |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Command and control systems; Data processing; Information analysis; Information systems; Managers; Command and control; Crisis management; Crisis-management command; Information sharing; Information support systems; Information management |
Abstract |
Good support for information sharing and processing is essential for successful crisis management. A crisis manager handles information from many different sources and collaborates with many different actors. This study is therefore focusing on specifying some needs and requirements for information support systems for crisis management command and control centres. The study is based on case studies and interviews in Sweden with the aim to understand how information processing best can be supported from a crisis manager's perspective. The needs and requirements found in the study can be used in future system design or improvement. |
Address |
Interaction Design Collegium, Crisis Response Lab Chalmers, University of Technology, Sweden |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Special Session: Response Information Systems Requirement Engineering and Evaluation |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
550 |
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Author |
Beibei Hu; Jan Hidders; Philipp Cimiano |
Title |
Towards context-based information delivery to police officers: A questionnaire-based requirements elicitation study |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Information systems; Law enforcement; Mobile agents; Requirements engineering; Surveys; Systems analysis; Context-aware systems; Context-based information; Crisis management; Crisis situations; Information requirement; Mobile users; Police officers; Requirements elicitation; Information management |
Abstract |
In the area of information system design, the development of context-aware systems which can provide relevant information in a context-driven fashion to support mobile users in crisis management tasks represents a great challenge. Motivated by the fact that police officers are often overwhelmed by too much information, the goal of the MOSAIC project (a multi-officer system of agents for informed crisis control) is to support mobile police officers by a system which delivers contextualized information that is relevant to the task at hand. In order to elicit the information requirements of police officers who are involved in crisis situations, a questionnaire-based requirements elicitation study has been carried out in the context of the work described here. The results mainly shed light on the situation-specific information requirements of police officers in certain scenarios. The design requirements that follow from our study have clearly the potential to guide the design of context-based information delivery systems for users involved in critical situations such as the police officers we target. Our findings thus offer an important contribution to the field of information system design for crisis management. |
Address |
Delft University of Technology, Netherlands; Semantic Computing Group, CITEC, Universität Bielefeld, Germany |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Special Session: Response Information Systems Requirement Engineering and Evaluation |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
598 |
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Author |
Jan Martin Jansen; Bas Lijnse; Rinus Plasmeijer |
Title |
Towards dynamic workflow support for crisis management |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Functional programming; Information systems; Management information systems; Work simplification; Crisis response operation; Crisis response systems; Dynamic workflow; Functional programming technique; ITask system; Process support technologies; Requirements discussion; Workflow management systems; Information management |
Abstract |
Current process support technology for crisis management is often limited to either sharing of information or hard-coded process support through dedicated systems. Workflow management systems have the potential to improve crisis response operations by automating coordination aspects. Unfortunately most contemporary systems can only support static workflows, hence yielding inflexible support systems. Recent work on the use of functional programming techniques for workflow modeling has led to the development of the iTask system. It uses function combination to model dynamic data-driven processes and generates executable workflow support systems. Because of its focus on dynamic processes it appears promising for development of flexible crisis response systems. In this paper we present an initial discussion of the potential of the iTask system for crisis management applications. We give an overview of the iTask system, and discuss to what extent it meets the requirements of the crisis management domain. |
Address |
Netherlands Defense Academy, Netherlands; Radboud University, Netherlands Defense Academy, Nijmegen, Netherlands; Radboud University, Nijmegen, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Open Track |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
619 |
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Author |
Alexandra Krakovsky |
Title |
The role of social networks in crisis situations: Public participation and information exchange |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Complex networks; Disasters; Human computer interaction; Information systems; Social networking (online); Societies and institutions; Crisis management; Crisis response; Disaster situations; Information exchanges; Interactive technology; Public participation; Technological system; Transfer of information; Information management |
Abstract |
The goal of the paper is to discuss the framework for an interdisciplinary human-computer interactive technology that facilitates information and resource exchange and forms core groups for crisis management. The social networks discussed here are designed to incorporate local knowledge and participation and to foster institutional and academic ties by modeling interrelationships among global communities and exploring policy options. Social interactions between individuals and organizations are explored especially in situations when directed responses are helpful in predicting the complex interplay between social, political, and technological systems and practices that result in a transfer of information and resources in disaster situations. In the future, such networks shall identify patterns through which groups interact in responding to critical issues and shall incorporate more complicated actions by individuals and organizations allowing them to move away from a rigid path to manage disasters via the most situationally appropriate routes. |
Address |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Human-Computer Interaction |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
661 |
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Author |
Carleen Maitland; Andrea H. Tapia; Louis-Marie Ngamassi Tchouakeu; Kang Zhao; Edgar Maldonado |
Title |
Sectoral coordination in humanitarian information management: The implications of professionalization |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Information systems; Humanitarian relief; Inter-organizational coordinations; Professionalization; Technological change; Information management |
Abstract |
Sector wide collaboration in humanitarian information management will occur in a context defined by professionalization of information management more generally as well as evolving needs for data within the humanitarian relief sector. By accounting for these broader trends this research contributes to our understanding of collaboration in the humanitarian relief sector. In particular, the research analyzes the desire for greater standardization within the sector as a function of both the process of professionalization for information management as well as greater specialization in information technology that is a response to technological change. Based on these insights, recommendations for future actions for the community are made. |
Address |
College of Information Sciences and Technology, Penn State University, United States |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Humanitarian Challenges |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
736 |
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Author |
Willem J. Muhren; Damir Durbic; Bartel A. Van De Walle |
Title |
Exploring decision-relevant information pooling by humanitarian disaster response teams |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Decision making; Decision support systems; Disaster prevention; Disasters; Information dissemination; Information management; Information systems; Information use; Crisis; Disaster response; Group Decision Making; Group support systems; Hidden profile; Information pooling; Emergency services |
Abstract |
It is a well-known fact that a lack of information will lead to suboptimal decisions. But even when actors jointly have all the information they need to make a well-informed decision, they may fail to find a superior alternative. This hidden profile paradigm would cause misrepresentations of crisis situations and lead to ineffective response. In this research-in-progress paper, we present the first stage of our experimental study on group decision making in humanitarian disaster response, in which we want to find out how teams can be supported to share more information, make better sense, and ultimately avoid such misrepresentations of crisis situations. First results reveal that humanitarian disaster response teams are able to share significantly more information if they would make use of more advanced information and communication systems. However, none of the teams in the experimental setup managed to find the optimal decision. |
Address |
Tilburg University, Netherlands |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Humanitarian Challenges |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
792 |
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Author |
Cynthia Nikolai; Irma Becerra-Fernandez; Troy Johnson; Greg Madey |
Title |
Leveraging WebEOC in support of the Haitian relief effort: Insights and lessons learned |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Disaster prevention; Disasters; Earthquakes; Economic and social effects; Geographic information systems; Information management; Information systems; Management information systems; Risk management; Disaster relief; Earthquake response; Emergency management; Emergency operations centers; Information management software; Information management systems; Miami-Dade County; WebEOC; Human resource management |
Abstract |
The magnitude seven earthquake that rocked Haiti has been a devastating disaster for the small country (USGS 2010). They are not alone in this crisis, however. When the earthquake struck, thousands of US citizens responded by donating money, resources, people, and time to aid in the disaster relief. To respond to the incident and to create a secure information-sharing environment, the Florida Miami-Dade County and State Emergency Operations Centers (EOC) were activated. The main information system in use at the Miami-Dade EOC is WebEOC, a web-based crisis information management system that aids in secure coordination and collaboration among EOC staff, liaisons, and emergency managers. As a result of the earthquake response efforts using this system, we have identified seven main insights and lessons learned with respect to crisis information management software. In this paper, we discuss Miami-Dade's role in the Haitian relief efforts and how this lead to these insights and lessons learned. |
Address |
University of Notre Dame, United States; Florida International University, United States; Miami-Dade County Emergency Management, United States |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Poster Session |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
810 |
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Author |
Gisli Rafn Olafsson |
Title |
Effective coordination of disaster response – The international perspective |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
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Issue |
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Pages |
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Keywords |
Climate change; Disasters; Information management; Information systems; Coordination; Disaster response; International perspective; Social media; Emergency services |
Abstract |
Humanitarian situations have gotten more and more complex. Climate change is increasing the intensity, the increased involvement of NGOs and the revolution of social media has changed disaster response. This paper starts with a discussion of the changes that have happened in the last 10 years and then discusses how technology plays an increasing role in solving some of the more complex issues that disaster coordinators face. |
Address |
Microsoft Corporation, United States |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Humanitarian Challenges |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
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Approved |
no |
Call Number |
|
Serial |
813 |
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Author |
Teresa Onorati; Alessio Malizia; Paloma Díaz; Ignacio Aedo |
Title |
Interaction design for web emergency management information systems |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Civil defense; Decision support systems; Disasters; Life cycle; Risk management; Decision supports; Design Methodology; Design Principles; Emergency management; Information interaction; Interaction design; Interaction points; Interactive properties; Information management |
Abstract |
The interaction design for web emergency management information systems (WEMIS) is an important aspect to keep in mind due to the criticality of the domain: decision making, updating available resources, defining a task list, trusting in proposed information. A common interaction design strategy for WEMIS seems to be needed but currently there are few references in literature. Our aim is to contribute to this lack with a set of interactive principles for WEMIS. From the emergency point of view, existing WEMIS have been analyzed to extract common features and to design interaction principles for emergency. Furthermore, we studied design principles extracted from the Turoff's model relating them to emergency phases and features. In particular, in this paper, we choose to follow the current trend in the definition of emergency life cycles. In our approach, referring to general policies in literature, the emergency management process is divided into two different sub cycles: back-end and front-end. From the interaction point of view, a formalization process based on the interactive PIE model has been defined. The result we propose here is a set of design principles for supporting interactive properties for WEMIS. |
Address |
Departamento de Informática, Universidad Carlos III, Madrid, Spain |
Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Human-Computer Interaction |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
814 |
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|
Author |
Tuomas Peltonen; Michael Ammann; Juhani Lahtinen; Kaj Vesterbacka |
Title |
Operational experience with the Ketale web application |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Information systems; Nuclear reactor accidents; Data management system; Dose calculation; Emergency exercise; Operational aspects; Operational experience; Planning tools; User experience; WEB application; Information management |
Abstract |
Ketale is a collaborative data management system to share, manage and view the results of dispersion and dose calculations and other information related to nuclear or radiation accidents. Ketale was used the first time in an exercise in December 2008. User feedback led to a redesign of the system during 2009. The redesigned version improved the overall performance of the system and introduced some new features like a planning tool for countermeasure recommendations. The present report outlines operational aspects and user experiences of the Ketale system. |
Address |
Radiation and Nuclear Safety Authority, Finland |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Technologies and Tools |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
839 |
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Author |
Heiko Roßnagel; Olaf Junker |
Title |
Evaluation of a mobile emergency management system – A simulation approach |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Civil defense; Disasters; Information systems; Management information systems; Mobile telecommunication systems; Risk management; Systems analysis; Agent based simulation; Emergency management; Emergency management systems; Information delivery; Mobile communications; Mobile service; Multi-agent based simulations; Public events; Information management |
Abstract |
Large public events such as sporting events, concerts, fairs and street festivals are quite common in metropolitan areas. Because of the high frequency of such events and the increasing number of involved parties, those being responsible for the organization and execution have to cope with increasing complexity and shortening time frames for planning and preperation. Because of the high concentration of passengers, unplanned incidents that occur during these public events can have devastating effects and can lead to crises and disasters. Emergency management systems that utilize mobile communication infrastructures can provide prompt information delivery to save human lives. In this paper we propose a system design for mobile emergency management and outline our approach of evaluating this system design using multi-agent based simulation. To make our simulation of passenger movements as realistic as possible we gathered empirical data for a large event as well as for normal rush hour traffic. |
Address |
Fraunhofer IAO, Germany; Airport Research Center, Germany |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Open Track |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
884 |
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Author |
Louis-Marie Ngamassi Tchouakeu; Carleen Maitland; Andrea H. Tapia; Kang Zhao; Kartikeya Bajpai |
Title |
Assessing humanitarian inter-organizational network effectiveness: The case of GlobalSympoNet |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Information management; Social networking (online); Inter-organizational network; Network structures; Organizational characteristics; Semi structured interviews; Information systems |
Abstract |
This paper reports on research in progress. The objective of the study is to assess the effectiveness of multidimensional humanitarian inter-organizational networks. Especially, it investigates how organizational characteristics and network structure properties impact network effectiveness. To this end, the research develops a model of network effectiveness in the humanitarian field, using the case of GlobalSympoNet, a network of organizations/agencies engaged in humanitarian information management and exchange. Data for the research come from a series of three surveys and semi-structured interviews conducted among organizations/agencies members of GlobalSympoNet. Social network analyses are done using UCINET (Borgatti et al., 1999). Some preliminary results are presented here. |
Address |
College of Information Sciences and Technology, Penn State University, United States |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Humanitarian Challenges |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1000 |
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|
Author |
Andreas Lotter; Florian Brauner; Alexander Gabriel; Frank Fiedrich; Stefan Martini |
Title |
New Decision-Support Framework for Strengthening Disaster Resilience in Cross-Border Areas |
Type |
Conference Article |
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
Volume |
|
Issue |
|
Pages |
412-419 |
Keywords |
Cross-border events; cross-border resilience; information management; interorganizational cooperation; disaster resilience |
Abstract |
The improvement of disaster resilience in cross-border areas causes special challenges. Involved countries use different structures in their civil protection systems and have to work together facing more difficult conditions than in local incidents. Furthermore, in the past involved countries mainly worked individually and focused on the concerned areas in their territories regardless transnational activities. The project INCA will develop a resilience framework to support decision-makers. The framework will focus on information management, the implementation of volunteers and the needs of citizens who are receiving medical care. Therefore, a case study region on the German-French border was defined and a scenario-based approach will be used to investigate resilience opportunities through disaster collaboration. The tested scenario is a transnational long-lasting power-outage in the German-French region. |
Address |
University of Wuppertal, Germany; TH Köln – University of Applied Sciences, Germany |
Corporate Author |
|
Thesis |
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Protection Models For Complex Critical Infrastructures |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
2030 |
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|
Author |
Gavin Treadgold; James Gunn; Paul Morton; Simon Chambers |
Title |
Developing a regional approach and strategy for geographical information systems for emergency management |
Type |
Conference Article |
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
Volume |
|
Issue |
|
Pages |
190-199 |
Keywords |
Emergency management, geospatial information, information management, common operating picture, interoperability |
Abstract |
This paper outlines practitioner work-in-progress in Canterbury, New Zealand, to develop a regional approach for geographical information systems (GIS) for emergency management. This is based upon recent events in Canterbury including earthquakes, floods, and fire; as well as New Zealand-wide work that is being done under the NZ GIS4EM banner. It introduces our approach, discusses a mind map that is being used to track desired data sets, plans to develop applications to support response functions in emergency operations centres, and the goal of using the common data sets as the basis of a common operating picture for Canterbury. Risks and issues associated with this work are highlighted, and then the draft strategy is introduced with desired outcomes and principles to achieve this goal. While initial work is primarily focused on GIS, the expectation is that the approach will be expanded to take a broader information management perspective in future. |
Address |
Christchurch City Council; Environment Canterbury; Canterbury Civil Defence Emergency Management Group; Ministry of Civil Defence Emergency Management |
Corporate Author |
|
Thesis |
|
Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
|
ISBN |
|
Medium |
|
Track |
Data Issues for Situation/Disaster Awareness |
Expedition |
|
Conference |
|
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1678 |
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Author |
Lucas Dorigueto; Carlos Brumatti; Erick Figueiredo; Jugurta Lisboa-Filho |
Title |
A Framework for Landslide Information Management Systems Development |
Type |
Conference Article |
Year |
2021 |
Publication |
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2021 |
Volume |
|
Issue |
|
Pages |
515-526 |
Keywords |
Disaster Information Management Systems, Landslide, Interoperability, Volunteered Geographic Information |
Abstract |
Volunteered Geographic Information (VGI) integrated with Disaster Information Management Systems (DIMS) has great potential to assist managers and the community in times of emergency. However, there is little research focusing on integrating VGI with DIMS, in addition, there are a lack of use of standards of interoperability and emergency, which can impair interoperability and the quality of the information contained in these systems. This work presents a fully interoperable framework aimed at the construction of DIMS, which integrates official data and VGI through ISO and OGC standards, allowing managers and the community to work with official data and VGI in order to assist managers in decision making. To show the viability of the framework, a case study using data from the risk situation of dams located in the municipality of Barão de Cocais in Brazil was carried out. |
Address |
Universidade Federal de Viçosa (UFV); Universidade Federal de Viçosa (UFV); Universidade Federal de Viçosa (UFV); Universidade Federal de Viçosa (UFV) |
Corporate Author |
|
Thesis |
|
Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
978-1-949373-61-5 |
ISBN |
|
Medium |
|
Track |
Geospatial Technologies and Geographic Information Science for Crisis Management (GIS) |
Expedition |
|
Conference |
18th International Conference on Information Systems for Crisis Response and Management |
Notes |
lucas.dorigueto@ufv.br |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2352 |
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|
|
Author |
Andreas Lotter; Philipp John; Patricia Schütte; Florian Brauner; Frank Fiedrich |
Title |
Field Observation of Parallel Working Coordination Groups and Command and Control Centres to Understand and Improve Inter-organizational Information Management – A Methodical Approach |
Type |
Conference Article |
Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
Volume |
|
Issue |
|
Pages |
303-314 |
Keywords |
Information Management, Field Observation, Coordination Groups, Command and Control Centres, Risk and Crisis Management. |
Abstract |
In emergency response, parallel working coordination groups and command and control centres are responsible to deal with complex events. A well-functioning exchange of information between organizations, officials and these coordination groups is the basis for an efficient risk management. This paper describes a methodical ap-proach for field observation to understand and improve the inter-organizational information management be-tween the involved partners. The method was tested within a practical approach and possible occurring problems during the observation were identified and solutions for these problems are provided. |
Address |
University of Wuppertal, Germany; University of Wuppertal, Germany; University of Wuppertal, Germany; Kölner Verkehrs-Betriebe AG; University of Wuppertal, Germany |
Corporate Author |
|
Thesis |
|
Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
978-1-949373-27-30 |
ISBN |
2411-3416 |
Medium |
|
Track |
Command & Control Studies |
Expedition |
|
Conference |
17th International Conference on Information Systems for Crisis Response and Management |
Notes |
lotter@uni-wuppertal.de |
Approved |
no |
Call Number |
|
Serial |
2231 |
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|
Author |
Einar Bjørgo |
Title |
Satellite imagery and GIS for disaster response & management in the United Nations: The UNOSAT approach |
Type |
Conference Article |
Year |
2004 |
Publication |
Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2004 |
Volume |
|
Issue |
|
Pages |
105-110 |
Keywords |
Disaster prevention; Disasters; Geographic information systems; Human resource management; Information management; Information systems; Remote sensing; Satellite imagery; Space optics; Charter; Gmoss; Rapid mapping; Respond; United Nations; Emergency services |
Abstract |
Remote sensing and Geographic Information Systems (GIS) have the potential to provide United Nations (UN) humanitarian agencies and their partners with much needed disaster related information and improved management of resources. However, the technical nature of these tools requires considerable expertise to fully benefit from satellite images and related geographic information. The UN Office for Project Services (UNOPS) is implementing the UNOSAT service on behalf of the UN Institute on Training and Research (UNITAR) together with several private actors. UNOSAT provides the UN and its partners with the expertise in Earth Observation (EO) and GIS applications. As a crisis is part of a spectrum of disaster related events, UNOSAT provides services in all phases of humanitarian assistance, including planning, crisis response, relief and development. UNOSAT's objectives are to facilitate the territory planning and monitoring processes of local authorities, local technicians, development project managers and humanitarian field operators working in coordination with or within the framework of UN activities, on issues such as disaster management, risk prevention, peace keeping operations, post conflict reconstruction, environmental rehabilitation and social and economic development. A key part of this work is to accelerate and expand the use of accurate geographic information derived from EO-satellite imagery. UNOSAT is also involved in several international initiatives aimed at improved crisis response and management, such as the International Charter “Space and Major Disasters”, an important asset in providing timely information to relief personnel on the ground. By working closely with its UN sister agencies, UNOPS/UNOSAT offers a one-stop-shop for satellite imagery and GIS services related to disaster response & management within the United Nations. © Proceedings ISCRAM 2004. |
Address |
United Nations Office for Project Services (UNOPS), UNOSAT, CERN DIV IT/DI/UN, CH-1211, Geneva, Switzerland |
Corporate Author |
|
Thesis |
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9076971080 |
Medium |
|
Track |
Conference Keynote |
Expedition |
|
Conference |
1st International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
81 |
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|
Author |
Benny Carlé; Fernand Vermeersch; Carlos Rojas Palma |
Title |
Systems improving communication in case of a nuclear emergency: Two information exchange systems in the Belgian Nuclear Research Center |
Type |
Conference Article |
Year |
2004 |
Publication |
Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2004 |
Volume |
|
Issue |
|
Pages |
57-62 |
Keywords |
Artificial intelligence; Civil defense; Communication systems; Decision support systems; Information management; Information systems; Radioactive materials; Risk management; Crisis communications; Crisis response; Decision support system (dss); Emergency management; Emergency response; Nuclear emergencies; Emergency services |
Abstract |
Creating a 'common view' between all stakeholders on the course of an emergency situation and the possible consequences is a challenge for any crisis management organisation. In the SCKâEUR¢CEN nuclear emergency preparedness research two projects address two different and particular communication or information management challenges. The HINES system aims at creating a common view by using an information system as a communication tool in an on-site nuclear emergency response room. The MODEM project uses XML-technology to stimulate communication between scientific experts from different countries and institutes by facilitating the exchange of information used in decision support models used to assess the impact of a release of radioactive material in the environment. Both systems are implemented in prototype phase and used regularly during exercises. © Proceedings ISCRAM 2004. |
Address |
SCK CEN, Belgian Nuclear Research Center, Boeretang 200, 2400 Mol, Belgium |
Corporate Author |
|
Thesis |
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9076971080 |
Medium |
|
Track |
Poster Session |
Expedition |
|
Conference |
1st International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
89 |
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Author |
Marnix De Ridder; Chris Twenhöfel |
Title |
The design and implementation of a decision support and information exchange system for nuclear emergency management in the Netherlands |
Type |
Conference Article |
Year |
2004 |
Publication |
Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2004 |
Volume |
|
Issue |
|
Pages |
33-38 |
Keywords |
Artificial intelligence; Decision support systems; Information dissemination; Information systems; Risk management; Communication facilities; Crisis management; Design and implementations; Emergency response; Information exchange system; Information exchanges; Information infrastructures; Nuclear emergencies; Information management |
Abstract |
An information system for decision support and information exchange is designed and a prototype has been build for use in the Back Office Radiological Information (BORI) of the EPAn; the Dutch nuclear emergency organisation. System developments are directed at a fast and efficient production of a radiological status report and the improvement of information exchange and communications between the participating institutes of BORI. Special attention has been given to network security and the information infrastructure to manage virtual workplaces. We have chosen for a standard web based system development for the presentation and communication facilities. This is supplemented by a GIS based system for the aggregation of measurement data and model calculations. © Proceedings ISCRAM 2004. |
Address |
Laboratory for Radiation Research, National Institute for Public Health and the Environment, P.O. Box 1, 3720 BA Bilthoven, Netherlands |
Corporate Author |
|
Thesis |
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9076971080 |
Medium |
|
Track |
Emergency Response Information Systems |
Expedition |
|
Conference |
1st International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
98 |
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|
|
Author |
Jan Otten; Bart Van Heijningen; Jeff Lafortune |
Title |
The Virtual Crisis Management Centre: An ICT implementation to canalize information |
Type |
Conference Article |
Year |
2004 |
Publication |
Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2004 |
Volume |
|
Issue |
|
Pages |
21-26 |
Keywords |
Information systems; Better performance; Crisis management; Environmental disasters; Information exchanges; Netherlands; Structural information; Web-based applications; Information management |
Abstract |
In The Netherlands a special crisis team is active for environmental disasters. This team is called BOT-mi. The Virtual Crisis Management Centre is an application specially made to structure communication and information exchange as a tool to support BOT-mi. This web based application is not only an information website, but it is also an activation page for structural information gathering, notification and mobilization. © Proceedings ISCRAM 2004. |
Address |
Respond, Jules Verneweg 121, 5015 BK Tilburg, Netherlands; ATsence BV, Biltstraat 449, 3507 LE Utrecht, Netherlands; International Safety Research, 457-A Sussex Drive, Ottawa, ON, KIN 6Z4, Canada |
Corporate Author |
|
Thesis |
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9076971080 |
Medium |
|
Track |
Emergency Response Information Systems |
Expedition |
|
Conference |
1st International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
180 |
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|
|
Author |
Anne-Francoise Rutkowski; Willem Van Groenendaal; Bartel A. Van De Walle; Jan Pol |
Title |
Decision support technology to support risk analysis and disaster recovery plan formulation: Towards IT and business continuity |
Type |
Conference Article |
Year |
2004 |
Publication |
Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2004 |
Volume |
|
Issue |
|
Pages |
127-132 |
Keywords |
Decision support systems; Disasters; Groupware; Information management; Information systems; Mobile telecommunication systems; Risk analysis; Business continuity; Business continuity plans; Disaster recovery plan; Economic decision model; Group support systems; Multi-national companies; Quantitative classifications; Recovery planning; Recovery |
Abstract |
The paper presents a four-phase action research project that was (and still is) conducted at the department of Information Management Customer Support and Operations (IM\CS&O) of a large multi-national company. The department is in charge of ICT-service continuity and has to produce ICT recovery plans that are integrated with the organization's overall Business Continuity plan. Interviews, Group Support System (GSS) technologies as well as a risk survey have been used to gather information and identify risks and threats. A systematic quantitative classification, measuring the impact of loss of ICT services on the company's business processes in terms of cost and risk will allow in the near future to utilize an economic decision model to prioritize the core activities of training and implementation of a recovery disaster plan. The research has made clear to the involved protagonists the necessity to share information, to develop awareness, and to formulate a shared recovery disaster plan to ensure ICT/business continuity and/or recovery when ICT disruptions occurs. © Proceedings ISCRAM 2004. |
Address |
Department of Information Systems and Management, Tilburg University, Tilburg, Netherlands; Philips Medical Systems, Best, Netherlands |
Corporate Author |
|
Thesis |
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Brussels |
Editor |
B. Van de Walle, B. Carle |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9076971080 |
Medium |
|
Track |
Emergency Response Stakeholders and Cooperation |
Expedition |
|
Conference |
1st International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
197 |
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