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	Author	Daniel Stein; Barbara Krausz; Jobst Löffler; Robin Marterer; Rolf Bardeli; Jochen Schwenninger; Bela Usabaev
	Title	Enriching an intelligent resource management system with automatic event recognition			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Data handling; Information services; Information systems; Natural resources management; Resource allocation; Service oriented architecture (SOA); Abnormal event detections; Automatic speech recognition; Event recognition; Irm; TETRA channel; Management information systems
	Abstract	Event recognition systems have high potential to support crisis management and emergency response. Given the vast amount of possible input channels, automatic processing of raw data is crucial. In this paper, we describe several components integrated in an overall intelligent resource management system, namely abnormal event detection in audio and video material, as well as automatic speech recognition within a public safety network. We elaborate on the challenges expected from real life data and the solutions that we applied. The overall system, based on Event-Driven Service-Oriented Architecture, has been implemented and partly integrated into the end users' infrastructures. The system is continuously running since almost two years, collecting data for research purposes. Â© 2012 ISCRAM.
	Address	Fraunhofer IAIS, Schloss Birlinghoven, St. Augustin, Germany; University of Paderborn, Germany
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Event-Driven Techniques and Methods for Crisis Management	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	209
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	Author	Nathaniel Inglis Steinfeld
	Title	Federal emergency and disaster requests for tribal lands			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Disasters; Information systems; Communication pathways; Cultural competency; Disaster response; Emergency communication; Federal governments; Legality; Local government; Native peoples; Emergency services
	Abstract	Indian tribes have a special relationship with the federal government that dates back to the establishment of the United States. Federal disaster law, however, treats tribes as local governments and gives little weight to the historic relationship and lands of tribes. Instead of communicating as sovereign governments, tribes must first submit a disaster request to state officials, who then have discretion in transmitting the information to the federal government. This additional step in communication harms two important goals in disaster response on tribal lands: Efficiency and respectfulness in emergency communication and assistance. This paper examines how the legal framework that frames that intergovernmental communication. With this short introduction, this paper hopes to draw attention to the unique characteristics of tribal government, Indian law, and disasters on tribal land. Â© 2012 ISCRAM.
	Address	University of Wisconsin-Madison, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Special Session Mixed Methods	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	210
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	Author	Patrick Storms
	Title	Combined systems: A system of systems architecture			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	139-144
	Keywords	Decision making; Information systems; Multi agent systems; Crisis management; Current situation; Decision supports; Distributed decision support systems; Distributed systems architectures; Key technologies; Making decision; System-of-systems architecture; Decision support systems
	Abstract	Combined Systems is aimed at exploring distributed decision support systems in open, complex chaotic environments. On a general scale, Combined is all about decision-making: observing the environment, making decisions and effectuating these to manage the current situation. Crisis management is a typical domain in which Combined-type systems can prove their value. For this reason the Combined project uses crisis management as primary case-domain. In this paper we highlight the key technologies that are subject of the Combined research, and we describe them in the light of crisis management. Â© Proceedings ISCRAM 2004.
	Address	Delft Cooperation on Intelligent Systems (DECIS), Delftechpark 24, 2628 XH Delft, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response ICT	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	211
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	Author	Evan A. Sultanik; Clayton Fink
	Title	Rapid geotagging and disambiguation of social media text via an indexed gazetteer			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Contextual information; Disambiguation; Gazetteer; Geolocations; Micro-blogging services; Twitter; Unsupervised approaches; Unsupervised techniques; Social networking (online)
	Abstract	Microblogging services like Twitter afford opportunities for real time determination of situation awareness during crises as people report, via their statuses, information about events on the ground. An important component of the information included in a tweet are mentions of place names that may be sites of damage, injuries, or relief efforts. Methods for extracting these place names and determining the actual location being referenced are an essential part of the suite of tools required for automated extraction of situation awareness from tweets. Extracting and disambiguating place name mentions from text have been areas of extensive research. Twitter, however, presents challenges given the 140 character restriction on status and the informal, abbreviated language that are a norm in this communication channel. Named entity recognizers, which are dependent on labeled training data, may not be useful in this medium for extracting location mentions because the typical training domains for these taggers are absent the noise found in Twitter statuses. Additionally, the contextual information that is necessary for disambiguating place names is not always present. In this paper, we demonstrate a new technique, RapidGeo, for extracting and disambiguating place names from a location specific Twitter feed using an unsupervised technique for tagging location mentions and relying on the known geographic context of the feed for disambiguation. Our location tagging technique performs much better than an off-the-shelf named entity recognizer and we achieve reasonable precision in disambiguating extracted place names. We argue that such fast, high precision, unsupervised approaches are needed when important, actionable information is required from noisy data sources such as Twitter. Â© 2012 ISCRAM.
	Address	Johns Hopkins University, APL, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Intelligent Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	212
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	Author	Jeannette N. Sutton
	Title	When online is off: Public communications following the February 2011 Christchurch, NZ, earthquake			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Earthquakes; Information systems; Crisis communications; Disaster response; Electronic channels; Information access; Local government; On-line communication; Public communications; Social media; Disasters
	Abstract	This work in progress investigates the communication issues encountered and the strategies used by local government to communicate electronically with disaster affected individuals in the immediate aftermath of the February 2011 earthquake in Christchurch, NZ. It also provides a preliminary examination of the effects of information access on individual perceptions of community resiliency. We draw from a variety of data sources, including field research, interviews, and focus groups with local community members. Ongoing survey research will be integrated into future papers and presentations. This research provides insight into online crisis communications and the effectiveness of strategies to communicate with members of the public in a post-disaster environment when there is limited access to information via electronic channels. Â© 2012 ISCRAM.
	Address	University of Colorado, Colorado Springs, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	213
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	Author	Jeannette N. Sutton; Emma S. Spiro; Britta Johnson; Sean M. Fitzhugh; Mathew Greczek; Carter T. Butts
	Title	Connected communications: Network structures of official communications in a technological disaster			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Disasters; Information dissemination; Information systems; Oil spills; Direct communications; Informal communication; Information exchanges; Micro-blogging services; Network structures; On-line information; Social media; Technological disasters; Social networking (online)
	Abstract	Informal online communication channels are being utilized for official communications in disaster contexts. Channels such as networked microblogging enable public officials to broadcast messages as well as engage in direct communication exchange with individuals. Here we investigate online information exchange behaviors of a set of state and federal organizations during the Deepwater Horizon 2010 oil spill disaster. Using data from the popular microblogging service Twitter, we analyze the roles individual organizations play in the dissemination of information to the general public online, and the conversational microstructure of official posts. We discuss characteristics and features of following networks, centrality, and conversational dynamics that may affect information exchange in disaster. This research provides insight into the use of networked communications during an event of heightened public concern, describes implications of conversational features, and suggests directions for future research. Â© 2012 ISCRAM.
	Address	University of Colorado, Colorado Springs, United States; University of California, Irvine, United States
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Social Media and Collaborative Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	214
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	Author	Teun Terpstra; Richard Stronkman; Arnout De Vries; Geerte L. Paradies
	Title	Towards a realtime Twitter analysis during crises for operational crisis management			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Disaster prevention; Information filtering; Information retrieval; Information systems; Monitoring; Storms; Crisis communications; Crisis management; Graphical displays; Information extraction tools; Natural hazard; Self organizations; Social media; Twitter; Social networking (online)
	Abstract	Today's crises attract great attention on social media, from local and distant citizens as well as from news media. This study investigates the possibilities of real-time and automated analysis of Twitter messages during crises. The analysis was performed through application of an information extraction tool to nearly 97,000 tweets that were published shortly before, during and after a storm hit the Pukkelpop 2011 festival in Belgium. As soon as the storm hit the festival tweet activity increased exponentially, peaking at 576 tweets per minute. The extraction tool enabled analyzing tweets through predefined (geo)graphical displays, message content filters (damage, casualties) and tweet type filters (e.g., retweets). Important topics that emerged were 'early warning tweets', 'rumors' and the 'self-organization of disaster relief' on Twitter. Results indicate that automated filtering of information provides valuable information for operational response and crisis communication. Steps for further research are discussed. Â© 2012 ISCRAM.
	Address	HKV Consultants, Netherlands; Twitcident, Netherlands; TNO, Netherlands
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Social Media and Collaborative Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	215
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	Author	Robert Thomson; Naoya Ito; Hinako Suda; Fangyu Lin; Yafei Liu.; Ryo Hayasaka; Ryuzo Isochi; Zhou Wang
	Title	Trusting tweets: The Fukushima disaster and information source credibility on Twitter			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Cell culture; Information systems; Nuclear power plants; Social networking (online); Anonymity; Credibility; Crisis communications; Deindividuation; Fukushima; Social media; Trust; Twitter; Disasters
	Abstract	This paper focuses on the micro-blogging service Twitter, looking at source credibility for information shared in relation to the Fukushima Daiichi nuclear power plant disaster in Japan. We look at the sources, credibility, and between-language differences in information shared in the month following the disaster. Messages were categorized by user, location, language, type, and credibility of information source. Tweets with reference to third-party information made up the bulk of messages sent, and it was also found that a majority of those sources were highly credible, including established institutions, traditional media outlets, and highly credible individuals. In general, profile anonymity proved to be correlated with a higher propensity to share information from low credibility sources. However, Japanese-language tweeters, while more likely to have anonymous profiles, referenced low-credibility sources less often than non-Japanese tweeters, suggesting proximity to the disaster mediating the degree of credibility of shared content. Â© 2012 ISCRAM.
	Address	Graduate School of International Media, Communication and Tourism Studies, Japan; Research Faculty of Media Communication, Hokkaido University, Japan
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Social Media and Collaborative Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	216
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	Author	Mirko Thorstensson
	Title	Supporting observers in the field to perform model based data collection			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Budget control; Information systems; Computerized support systems; Continuous development; Data collection; Emergency response; Mbdc; Nbot; Observers; Operational analysis; Data acquisition
	Abstract	Computerized support systems enhancing taskforce performance are being increasingly used in different organizations in the emergency response, crisis management and military fields. Organizational demands for improved mission capabilities and reduced budgets impose new requirements on data content and system performance. More information needs to be provided by humans in the field, reporting observations from the evolving course of events in order to enhance possibilities for operational analyses and continuous development of organizational abilities. In this paper, we describe a method that can improve human data-collection abilities and data quality when using human observers as data collecting sensors in distributed tactical operations by applying model-based data collection. We introduce a tool that can support observers in the field, the network-based observer tool that can support human observers in determining what to report and how to report observations. We present results and findings from three different use cases. Â© 2012 ISCRAM.
	Address	Swedish Defence Research Agency (FOI), Division of Information and Aeronautical Systems, Sweden
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Inter-Organizational Exercises and Operations	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	217
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	Author	Sébastien Tremblay; Peter Berggren; Martin Holmberg; Rego Granlund; Marie-Eve Jobidon; Paddy Turner
	Title	A multiteam international simulation of joint operations in crisis response			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Deforestation; Emergency services; Fires; Human resource management; Information systems; Virtual reality; Collaborative process; Experimental platform; Horizontal organizations; Organizational structures; Quantitative measures; Shared understanding; Simulation environment; Situation assessment; Information management; Information Retrieval; Management
	Abstract	Concepts such as trust, shared understanding, cultural differences, mental workload, and organizational structure all impact upon the effectiveness of an organization (e.g., Tindale & Kameda, 2000), and even more so in the context of large scale multinational operations (e.g, Smith, Granlund, & Lindgen, 2010). In order to study these concepts we plan a multinational, distributed experiment with participants from three nations collaborating in the same virtual environment: Canadian, British, and Swedish participants will work together as part of a multinational MTS to deal with a complex task and gain control of a crisis situation. Empirical research on MTS remains limited (see, e.g., DeChurch & Marks, 2006) particularly at the multinational level where the investigation of MTS has been so far focused on case studies and exercises (e.g., Goodwin, Essens, & Smith, 2012). Therefore, there is a need to empirically study multinational MTS in order to assess the specific issues that multinational operations face, notably cultural and languages differences. The simulation environment used as experimental platform for this project is C3Fire (www.c3fire.org, Granlund & Granlund, 2011). C3Fire creates an environment whereby teams must work together to resolve a crisis in the firefighting domain, with the goal of evacuating people in critical areas, putting out the forest fire, and protecting buildings and other areas of value from the burning forest fire. This platform makes it possible to study participants' collaborative processes when dealing with a set of crisis scenarios in the context of a simulated emergency response situation. To deal efficiently with the crisis management operation, participants need to prioritize between different objectives, identify and protect critical areas, and plan and implement activities based on given resources. All these tasks are distributed between team members, compelling participants to exchange information and coordinate within and between teams to execute the task. The task is divided into three areas of responsibility as follows: 1) Information and Planning, responsible for situation assessment and providing the operating picture; 2) Operation and Logistic, responsible for intervention and resource management; and 3) Search and Rescue, responsible for research and management of civilians. C3Fire is designed to: 1) achieve an optimal compromise between internal and external validity; 2) show flexibility in scenario configuration (spectrum of units and roles – including search and rescue functions; Tremblay et al., 2010), allowing researchers to capture emergency response and crisis management and rapid response planning; 3) be highly configurable for testing many different types of teams (e.g., hierarchical vs. horizontal organizations); and 4) readily provide objective, non-intrusive metrics for assessing teamwork effectiveness (including macrocognitive functions and team processes) as well as quantitative measures of task performance (that take into account conflicting mission goals). Â© 2012 ISCRAM.
	Address	UniversitÃ© Laval, QC, Canada; FOI, Linkoping, Sweden; FHS, Stockholm, Sweden; Santa Anna Research Institute, Sweden; Defence R and D Canada, Toronto, ON, Canada; Cranfield University, Defence Academy, United Kingdom
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Poster Session	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	218
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	Author	Willem Treurniet; Kim Van Buul-Besseling; Jeroen Wolbers
	Title	Collaboration awareness – A necessity in crisis response coordination			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Public utilities; Collaboration; Collaboration awareness; Crisis partners; Networked organizations; Situation awareness; Societies and institutions
	Abstract	In crisis management involvement of a large number of organizations is required. Not only the first responders need to take action, but also organizations and entities like civil authorities, public utility and crisis teams are responsible for critical infrastructures as well as the community. A key element for effective collaboration is situation awareness; having a common operational picture. So far research has mainly focused on situation awareness. However, several incidents show that situation awareness alone is not sufficient for reaching effective collaboration among the organizations involved. Collaboration awareness is a second key element. Knowing the needs, goals, expectations, culture, capabilities and procedures of the crisis management partners makes collaboration more effective. In this paper we elaborate our research focusing on what organizations need to know about each other in order to collaborate effectively. Finally, we describe the possible measures for increasing the collaboration awareness. Â© 2012 ISCRAM.
	Address	TNO, Netherlands; VU University, Amsterdam, Netherlands
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Command and Control Studies	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	219
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	Author	Elena Tsiporkova; Nicolás González-Deleito; Tom Tourwé; Anna Hristoskova
	Title	Ontology-driven multimodal interface design for an emergency response application			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Data structures; Decision support systems; Design; Information systems; Interactive computer systems; Ontology; Context-awareness; Decision supports; Design recommendations; Emergency response; Expert knowledge; Interface designs; Modelling framework; Multimodal interface designs; Emergency services
	Abstract	In this paper, we propose an ontology-driven modelling framework, which allows to capture the domain and expert knowledge available within the interface design community, and to support designers in their daily design tasks by eliciting user and application dependent design recommendations. We illustrate how this framework can be used in practice with a concrete case study devoted to multimodal interface design for the purpose of emergency response applications. Â© 2012 ISCRAM.
	Address	Sirris Software and ICT Group, Diamant Building, A. Reyerslaan 80, B-1030 Brussels, Belgium; Ghent University, Department of Information Technology, IBBT, Gaston Crommenlaan 8 (Bus 201), B-9050 Ghent, Belgium
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Open Track	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	220
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	Author	Simon Tucker; Vitaveska Lanfranchi; Neil Ireson; Alfonso Sosa; Gregoire Burel; Fabio Ciravegna
	Title	Straight to the information I need: Assessing collational interfaces for emergency response			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Information systems; Emergency response; Information overloads; Paper-based interfaces; Situational awareness; Social media; User study; Emergency services
	Abstract	Collational interfaces gather information from a range of sources and present them to users. Information overload is tackled by processing information in the back-end and providing interactive means to filter and browse data. Such interfaces have applications in emergency response – giving users the right information to act effectively. In this paper we explore a collational interface for emergency response, carrying out a user study that compares it to a paper based interface and one which presents data without collating it. We demonstrate that a collational interface allows users to build a picture of an emergency, but not necessarily in less time. Â© 2012 ISCRAM.
	Address	Department of Computer Science, University of Sheffield, United Kingdom; Knowledge Media Institute, Open University, United Kingdom
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Social Media and Collaborative Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	221
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	Author	Catrinel Turcanu; Benny Carlé; Philippe Vincke
	Title	Structuring stakeholders' involvement in radiological crisis management: A multicriteria decision aid approach for countermeasure evaluation			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	115-120
	Keywords	Information systems; Risk management; Countermeasure strategies; Emergency response; Food chain; Multi-criteria decision aids; Nuclear emergencies; Potential benefits; Problem structuring; Stakeholders; Decision support systems
	Abstract	Stakeholders represent a valuable source of knowledge, which should be used in steering the emergency response during a radiological crisis. This can be achieved in a multi-criteria decision aid framework, the potential benefits of which are highlighted in the paper: consideration of all relevant factors, problem structuring, better insight in the decision process, and support for decision-makers to justify the chosen countermeasure strategies. Â© Proceedings ISCRAM 2004.
	Address	Management Informatics, Vrije Universiteit Brussel, Belgium; Decision Strategy Research, SCK CEN, Belgian Nuclear Research Centre, Mol, Belgium; Service de MathÃ©matiques de la Gestion, UniversitÃ© Libre de Bruxelles, Belgium
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Stakeholders and Cooperation	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	222
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	Author	Elina Valtonen; Ronja Addams-Moring; Teemupekka Virtanen; Antti Järvinen; Mikael Moring
	Title	Emergency announcements to mobile user devices in geographically defined areas			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	151-156
	Keywords	Cellular telephones; Civil defense; Information systems; Mobile devices; Mobile phones; Communications networks; Data packet; GSM networks; Information contents; Mobile phone networks; Mobile users; Real-time location; Single point; Global system for mobile communications
	Abstract	When emergency announcements (EA) to a population in a crisis area are needed, avoiding single points of failure in the EA sending and forwarding systems is essential. We present a new concept, an extension to existing EA sending systems, which is based on real-time location information about mobile devices. Such a solution would increase the EA sending systems' robustness through redundancy and technology diversity. At the same time, these mobile emergency announcement (MEA) sending systems would increase the percentage of the threatened population that can be reached fast. The proposition is based on a set of requirements for EA sending systems, the most important of which turned out to be ensuring the authenticity and integrity of the EA information content. We found our preliminary results too optimistic: current GSM networks should not be used for sending EAs, as it is quite possible to forge SMS text messages, even to multiple GSM phones in a specific target area. The next generations of mobile phone networks (3G/UMTS and 4G) seem more promising, due to their packet-oriented architectures, as each data packet can be stamped with verifiable information about the source of the data. However, the development of communications networks with features compatible with MEA sending will demand that both authorities and independent experts take an active, early role in networks design right beside the commercial organisations. Â© Proceedings ISCRAM 2004.
	Address	Helsinki University of Technology (HUT), Telecommunications Software and Multimedia Laboratory, Finland; YLE – Finnish Broadcasting Company, STUK – Radiation and Nuclear Safety Authority, Finland
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response ICT	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	224
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	Author	Gerd Van Den Eede; Willem J. Muhren; Raphaël Smals; Bartel A. Van De Walle
	Title	IS capability for incident management and the DERMIS design premises			Type	Conference Article
	Year	2006	Publication	Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2006
	Volume		Issue		Pages	251-261
	Keywords	System theory; Capability trap; Emergency Response Information Systems; Incident Management; Iscram; System Dynamics; Emergency services
	Abstract	In this paper we present a dynamic model of the performance of an organization's Incident Management process as determined by the capability of its supporting emergency response information system. Our work is based on the Capability Trap model by Repenning & Sterman (2001) and draws from the many insights on emergency response information systems design as described in the DERMIS (Dynamic Emergency Response Management Information System) framework established by Turoff et al. 2004. Whereas the latter describes the premises that underlie an Information System (IS) that is capable of ensuring a reliable and flexible emergency response, the present paper contributes to the research field by looking at the interrelations of the aforementioned premises. We take a System Dynamics approach and gain insights in the key determinants of IS Capability by highlighting the mutual interdependences grouped around the concepts of adaptability, control, implicit knowledge and explicit knowledge.
	Address	Vlekho Business School, Brussels, Belgium; Tilburg University, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Newark, NJ	Editor	B. Van de Walle, M. Turoff
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9090206019; 9789090206011	Medium
	Track	SYSTEM DYNAMICS MODELING FOR EMERGENCY MANAGEMENT	Expedition		Conference	3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	227
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	Author	Gerd Van Den Eede; Bartel A. Van De Walle
	Title	Operational risk in incident management: A cross-fertilisation between ISCRAM and IT governance			Type	Conference Article
	Year	2005	Publication	Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2005
	Volume		Issue		Pages	53-60
	Keywords	Artificial intelligence; Decision support systems; Group theory; Information systems; Knowledge management; Mapping; Cognitive mapping; Financial institution; Incident Management; Iscram; IT governance; Learning organisation; Normal Accidents Theory; Operational risks; Reliability theory
	Abstract	The objectives of the research reported by the authors in this paper are threefold. First, the authors want to fine-tune the rresearch methodology on risk identification based on cognitive mapping techniques and group decision support systems (GDSS) developed earlier (Rutkowski et al., 2005). Second, the authors want to determine how High Reliability Theory (HRT) – through the characteristics of High Reliability Organisations (HROs) – can be applied in the particular organisational context of an important economic sector like banking. Third, the authors want to inquire into how Information Systems for Crisis Response and Management can benefit from experiences gained in a mainstream context. More specifically, the use of the Information Technology Infrastructure Library (ITIL) methodology will be explored from the perspective of Incident Management as a sub-process of ICT management.
	Address	Vlekho Business School, Belgium; Tilburg University, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971099	Medium
	Track	KNOWLEDGE MANAGEMENT	Expedition		Conference	2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	228
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	Author	Marcel D.E Van Der Lee; Marcel Van Vugt
	Title	IMI – An information system for effective Multidisciplinary Incident Management			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	15-19
	Keywords	Command and control systems; Disaster prevention; Disasters; Military applications; Command and control; Crisis response; Daily routines; Disaster management; Distributed operations; Electronics laboratories; Fire department; Incident Management; Information systems
	Abstract	The field of crisis response and disaster management can be characterized, upon many other factors, by distributed operations, not daily routine work and multidisciplinary aspects. In designing and developing information systems for crisis response these factors need special attention. On behalf of regional emergency services, TNO Physics and Electronics Laboratory designed and guided commissioning of the IMI project (Information System for Multidisciplinary Incident Management). Four regional fire departments in Zuid-Holland decided to develop the information system. The Rotterdam region was selected as project pilot. The IMI-project was carried out with experiences and a background of military command and control where the above three factors also play a major role. In this paper we will elaborate on the reasons behind the design of the functionalities of the IMI-system. Â© Proceedings ISCRAM 2004.
	Address	TNO Physics and Electronics Laboratory, P.O. Box 96864, 2509 JG, The Hague, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Information Systems	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	229
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	Author	Remko Van Der Togt; Euro Beinat; Henk J. Scholten
	Title	Location-based emergency medicine: Medical Location Services for emergency management: Information and coordination of rescue resources			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	45-50
	Keywords	Accidents; Disaster prevention; Disasters; Geographic information systems; Global positioning system; Health care; Information services; Information systems; Law enforcement; Location; Location based services; Radio; Risk management; Risks; Data quality; Emergency medicine; Handhelds; Mobile; Resource planning; Spatial informations; Triage; Information management
	Abstract	Crisis and disaster management in the Netherlands has made huge leaps forward in recent years with regard to different organisations trying to manage one or more aspects of the safety chain. This research focuses on the information structure of health care during disasters with an aim to improve disaster management and tries to answer the following question: How can location based services improve information services within health care during disasters? Through the use of literature and interviews this thesis describes how disaster management can be improved through the use of Location Based Services (LBS). The scope of this research is aimed at better understanding the organisational processes during somatic health care. By defining a case and on the basis of literature and interviews in the Province of Utrecht, it was possible to develop a three layer graph model (3LGM). This model shows an overview of information processes performed by the health care organisation during the first hour after an accident. In this context, the 3LGM model is used to obtain an overview of the quality of information processing in such a problem area. The organisational structure, which deals with disaster management, consists of a strong co-operation between the police, fire departments, the local government and the 'Medical Aid during Accidents and Disasters' (GHOR). The size of the organisation depends largely upon the scale of the disaster, however the current information structure is not suitable for storing and processing the information in an efficient and effective manner. The same applies when displaying information related to casualties and safety within an area. With the help of location based services consisting of, geographical information systems (GIS), global positioning systems (GPS) and second or third generation telecommunication technologies, the existing information structure can be optimised. Expected advantages are higher accessibility to health care, a safer environment for rescuers, more time for managing the healthcare processes and an improved interdisciplinary co-operation between the police, fire departments, the local government and the GHOR. Â© Proceedings ISCRAM 2004.
	Address	Spatial Information Laboratory, Institute for Environmental Studies, Free University, De Boelelaan 1087, Amsterdam, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	POSTER SESSION	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	230
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	Author	Richelle Van Rijk; Marcel Van Berlo
	Title	Using CrisisKit and MOPED to improve emergency management team training			Type	Conference Article
	Year	2004	Publication	Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2004
	Volume		Issue		Pages	161-166
	Keywords	Civil defense; Disasters; Feedback; Information systems; Risk management; Distributed team training; Emergency management; Evaluation; Observers; Human resource management
	Abstract	In order to reduce the effects of a disaster, people in the emergency management organization have to be trained. In recent years training emergency management teams has become a bigger issue. A realistic and effective training of emergency management teams however is a difficult matter. We search for ways to improve this kind of training and to reduce the costs. In this paper two tools that can be used to improve emergency management training, CrisisKit and MOPED, will be discussed. Â© Proceedings ISCRAM 2004.
	Address	TNO Human Factors, Department of Training and Instruction, Kampweg 5, Soesterberg, Netherlands
	Corporate Author				Thesis
	Publisher	Royal Flemish Academy of Belgium	Place of Publication	Brussels	Editor	B. Van de Walle, B. Carle
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9076971080	Medium
	Track	Emergency Response Simulation and Training Systems	Expedition		Conference	1st International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	231
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	Author	Mario Rafael Ruíz Vargas; Paloma Díaz; Telmo Zarraonandia; Ignacio Aedo
	Title	Safety villages: A computer game for raising children's awareness of risks			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Computer games; Information systems; Learning systems; Rural areas; Educational computer game; Edutainment; Emergency educations; Emergency training; Interactive system; Education
	Abstract	Computer games have proved to be a valuable educational resource in many different areas from medicine to military training as well as specific training in emergency responses. Their motivational benefits also make them particularly suitable for training children. However, in order to enjoy the benefits that the use of computer games may report, it is necessary that the games resemble those which children play for fun, and that it offers an appropriate balance between its educational and entertainment purposes. In this paper we present an educational game called “Safety Villages” of the mini-game genre which aims to help raise children's awareness of emergencies and domestic risks. The design and implementation of the game has been carried out following strategies and integrating components usually present in games for entertainment. A preliminary evaluation of the game has shown a positive response in children, indicating that they can both learn and enjoy themselves while playing the game. Â© 2012 ISCRAM.
	Address	Computer Science Department, Universidad Carlos III de Madrid, Spain
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Serious Games for Crisis Management	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	232
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	Author	Eelco Vriezekolk; Roel Wieringa; Sandro Etalle
	Title	Design and initial validation ofthe Rastermethod for telecom service availability risk assessment			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Availability; Information systems; Societies and institutions; Telecommunication services; Commercial structures; Crisis response; Crisis situations; Government agencies; Problem domain; Risk assessment methods; Service Level Agreements; Telecom services; Risk assessment
	Abstract	Crisis organisations depend on telecommunication services; unavailability of these services reduces the effectiveness of crisis response. Crisis organisations should therefore be aware of availability risks, and need a suitable risk assessment method. Such a method needs to be aware of the exceptional circumstances in which crisis organisations operate, and of the commercial structure of modern telecom services. We found that existing risk assessment methods are unsuitable for this problem domain. Hence, crisis organisations do not perform any risk assessment, trust their supplier, or rely on service level agreements, which are not meaningful during crisis situations. We have therefore developed a new risk assessment method, which we call RASTER. We have tested RASTER using a case study at the crisis organisation of a government agency, and improved the method based on the analysis of case results. Our initial validation suggests that the method can yield practical results. Â© 2012 ISCRAM.
	Address	Radiocommunications Agency Netherlands, University of Twente, Netherlands; Eindhoven University of Technology, University of Twente, Netherlands
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Planning and Foresight	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	233
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	Author	Nuwan Waidyanatha; Tharaka Wilfred; Kasun Perera; Manoj Silva; Brenda Burell
	Title	Complexity and usability of voice-enabled alerting and situational reporting decoupled systems			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Decision support systems; Disaster prevention; Disasters; Electronic data interchange; Information systems; Interoperability; Alerting; Disaster communications; Disaster management; Human interactions; Incomplete information; Interactive voice response; Situational reporting; Sri Lanka; Information management
	Abstract	Telephone calls are the predominant telecommunication mode in Sri Lanka. Leveraging voice-based applications for disaster communication would be acceptable and sustainable. The findings in this paper are from an experiment concerning interactive voice for connecting community-based emergency field operatives with their central coordination hub. Challenge was in interchanging the Freedom Fone (FF) Interactive Voice Response (IVR) generated, Sinhala and Tamil language, speech data with the text-based 'Sahana' disaster management system for analysis and decision support. Emergency Data Exchange Language (EDXL) interoperable content standard was adopted for mediation. Low quality voice data resulting in incomplete information was a barrier to automating transformations between text and speech. Replacing those processes with human procedure significantly degrades the reliability. Moreover, human interaction with decoupled software systems, to accomplish the sequence of tasks, points to instabilities. This paper discusses the complexities and usability shortcomings discovered through controlled-exercises in Sri Lanka. Â© 2012 ISCRAM.
	Address	LIRNEasia, Sri Lanka; Lanka Jathika Sarvodaya Shramadana Sangamaya, Sri Lanka; Kubatana Trust of Zimbabwe, Zimbabwe
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Human Experiences in the Design of Crisis Response and Management Services and Systems	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	234
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	Author	Kui Wang; Jose Marti; Ming Bai; K.D. Srivastava
	Title	Optimal decision maker algorithm for disaster response management with I2Sim applications			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Algorithms; Computer software; Disasters; Emergency services; Information systems; Lagrange multipliers; Optimization; Human-readable; I2Sim toolbox; Infrastructure interdependencies; Infrastructure resources; Infrastructures interdependencies; Optimization algorithms; Software simulation; University of British Columbia; Decision making
	Abstract	Disaster response management has become an important area of research in recent years, with authorities spending more resources in the area. Infrastructure resource interdependencies are key critical points for a system to operate optimally. After a disaster occurs, infrastructures would have sustained certain degrees of damage, the allocation of limited resources to maximize human survival becomes a top priority. The I2Sim (Infrastructures Interdependencies Simulator) research group at the University of British Columbia (UBC) has developed a software simulation toolbox to help authorities plan for disaster responses. This paper presents an optimization decision algorithm based on Lagrange multipliers, which provides the theoretical basis for I2Sim software decision maker layer. There is a simple scenario of three hospitals constructed with the I2Sim toolbox to illustrate the interdependencies of water and electricity. Â© 2012 ISCRAM.
	Address
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Track Decision Support Methods for Complex Crises	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	235
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	Author	Steven C. Way; Yufei Yuan
	Title	Towards a context-aware multi-party emergency coordination system framework			Type	Conference Article
	Year	2012	Publication	ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management	Abbreviated Journal	ISCRAM 2012
	Volume		Issue		Pages
	Keywords	Decision support systems; Information systems; Context-Aware; Coordination component; Coordination systems; Distributed group support systems; Emergency response; Emergency response systems; Multiparty coordination; Relationship management; Emergency services
	Abstract	A framework for an emergency response system is proposed which is an extension of, but significantly different from, traditional group and distributed group support systems. The framework considers the environmental, organizational, and activity-based issues of emergency response for responders and decision makers. These issues are addressed by incorporating context-aware, multi-agency relationship management, and multiparty coordination components into the framework for a context-aware multiparty coordination system. Â© 2012 ISCRAM.
	Address	McMaster University, Canada
	Corporate Author				Thesis
	Publisher	Simon Fraser University	Place of Publication	Vancouver, BC	Editor	L. Rothkrantz, J. Ristvej, Z.Franco
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	9780864913326	Medium
	Track	Track Decision Support Methods for Complex Crises	Expedition		Conference	9th International ISCRAM Conference on Information Systems for Crisis Response and Management
	Notes				Approved	no
	Call Number				Serial	236
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