|Kristine Steen-Tveit; Jaziar Radianti; Bjørn Erik Munkvold
|SMS-based real-time data collection for evaluation of situational awareness and common operational picture: lessons learned from a field exercise
|ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management
|Real-time Data Collection, Emergency Exercises, Situational Awareness, Common Operational Picture.
|Managing complex multi-agency emergency operations requires that the key actors have a holistic, correct and dynamic situational awareness (SA) and that the involved actors establish a common operational picture (COP). Establishing SA and COP are key objectives in many multi-agency exercises, however, reported research shows limitations in existing methods and approaches for collecting the data required for evaluating this. By being able to capture near real-time information during different phases of the exercise we will be better positioned to identify what works well and what does not work in the process of establishing SA and COP. Our paper presents an example of real-time data collection using SMS during a multi-agency field exercise. Overall, the results support the idea of this as an effective method for collecting real-time data for analyzing the formation of SA and a COP among actors in emergency management.
|Centre for Integrated Emergency Management (CIEM), University of Agder, Norway; University of Agder, Norway; University of Agder, Norway
|Place of Publication
|Blacksburg, VA (USA)
|Amanda Hughes; Fiona McNeill; Christopher W. Zobel
|Abbreviated Series Title
|Command & Control Studies
|17th International Conference on Information Systems for Crisis Response and Management
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