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Author Tobias Andersson Granberg; Sara Erlander; David Fredman; Lovisa Olovsson; Emma Persson
Title Predicting Volunteer Travel Time to Emergencies Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 44-54
Keywords Travel time modelling; Lay responder dispatch; Out-of-hospital cardiac arrest; Decision support; First response; Volunteer responders
Abstract A model is developed, which can predict the travel time for volunteers that are dispatched as first responders to emergencies. Specifically, the case of lay responders to out of hospital cardiac arrest is studied. Positions from historical responses is used to estimate the real response times, which are used to train and evaluate the new travel time model. The new model considers the road network and the transport mode most likely used by the volunteers. The results for the new model are compared to a model used in an existing volunteer initiative. They show that the new model can make better predictions in 59.7% of the cases. This can be used directly as a base for improving the travel time estimates in existing volunteer initiatives, and to improve the input data to the continuously evolving volunteer resource management systems.
Address Linköping University
Corporate Author Thesis
Publisher (up) Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Analytic Modeling and Simulation Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2398
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Author Kyriaki Christaki; Dimitrios Tsiakmakis; Ivanka Babic; Guillaume Inglese; Konstantinos Konstantoudakis; Gabriele Giunta; Anastasios Dimou; Olivier Balet; Petros Daras
Title Augmented Reality Points of Interest for Improved First Responder Situational Awareness Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 755-770
Keywords First responders; augmented reality; point of interest; UAV
Abstract Situational awareness is a vital component of any disaster response mission, both in terms of first responder (FR) safety and efficiency. Points of interest (POI) can pertain to hazards known beforehand, risks discovered during the course of a mission, victims, entry and exit routes, important equipment, and more. Although communications and technical means can expand an individual FR’s situational awareness, they depend on clarity and can increase cognitive load, as this expanded volume of information must be held in each FR’s memory. Augmented reality (AR) can visualize POIs in context with the environment in a clear and intuitive way and reduce cognitive load as the don’t rely on a user’s memory. This paper presents an AR solution for FR team situational awareness, comprising four interconnected and collaborating situational awareness tools sharing a common pool of virtual POIs, alongside a range of different functionalities particular to each.
Address Visual Computing Lab (VCL), Information Technologies Institute (ITI), Centre for Research and Technology- Hellas (CERTH), Thessaloniki, Greece; Visual Computing Lab (VCL), Information Technologies Institute (ITI), Centre for Research and Technology- Hella
Corporate Author Thesis
Publisher (up) Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Technologies for First Responders Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2453
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Author Thomas Theodoridis; George Katsikas; Nicholas Vretos; Petros Daras
Title A Symbiotic Orchestration Module for Multi-agent Collaboration in Disaster Response Scenarios Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 771-780
Keywords Symbiotic controller; multi-robot collaboration; first responders; disaster response
Abstract This paper presents the Symbiotic Orchestration Module, which facilitates the collaboration of smart agents in disaster response scenarios. By effectively orchestrating the actions of different agents in critical situations towards a common goal, it enhances the individual capabilities of the agents and unlocks new possibilities that are not available when agents act isolated. To achieve this, the Symbiotic Orchestration Module is composed of four sub-modules: a) the Mission Controller, which is responsible for keeping track of ongoing missions, agent allocations and for handling non-collaborative missions, b) the Symbiotic Operation Control Module, which handles collaborative missions proposed by the system, c) the Task Allocation Module, which automatically assigns available robots to incoming missions based on robot capabilities and mission requirements, and d) the Task Recognition and Optimal Sequencing Module, which is responsible for recognizing opportunities for agent collaboration and for system-wide goal optimization.
Address Information Technologies Institute (ITI), Centre for Research and Technology Hellas (CERTH), Thessaloniki, Greece; Information Technologies Institute (ITI), Centre for Research and Technology Hellas (CERTH), Thessaloniki, Greece; Information Technologies
Corporate Author Thesis
Publisher (up) Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Technologies for First Responders Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2454
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Author Menelaos Bakopoulos; Sofia Tsekeridou; Eri Giannaka; Zheng-Hua Tan; Ramjee Prasad
Title Command & control: Information merging, selective visualization and decision support for emergency handling Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Biometrics; Decision support systems; Flow visualization; Information management; Information systems; Local area networks; Personal digital assistants; Visualization; Command posts; Crisis management; Decision supports; First responders; Information merging; Video annotations; Wearable sensors; Merging
Abstract Emergency situations call for the timely collaboration and error free communication of first responder (FR) teams from their Command Posts (CP) and between themselves. First responder teams must form and adapt their plans and actions as a real-time critical situation unfolds. This paper presents an advanced Command Post application that manages a diversity of FR teams during an emergency. Data from biometric, fire and/or gas sensors in addition to received annotated videos from first responders on site, carrying personal digital assistants (PDAs), are simultaneously managed. The presented system provides properly configured access to and alert-dependent visualization of real time location, biometric, gas, fire and annotated video data from FRs in the field to allow for effective reaction and decision support from CP personnel. Additionally, the system forms an information management system for all necessary information to be quickly handy during emergency handling, such as FR information, critical infrastructure information, historical information, etc. This system has been validated through qualitative analysis in a field trial at the M30 tunnel in Madrid by participating end users.
Address Athens Information Technology, Greece; Aalborg University, Denmark
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 284
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Author Raffaele Bruno; Marco Conti; Andrea Passarella
Title Opportunistic networking overlays for ICT services in crisis management Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 689-701
Keywords Disaster prevention; Communication service; Context-aware systems; Critical infrastructure protection; First responders; Group mobility; ICT infrastructures; Information distributions; Opportunistic networking; Information systems
Abstract ICT infrastructures are a critical asset in today's Information society. Legacy telecommunication systems easily collapse in the face of disruptions due to security incidents or natural disasters. Hence, there is an urgent demand for new architectures and technologies ensuring a more efficient and dependable support for various security missions, such as disaster relief initiatives, first responder operations, critical infrastructure protection, etc. In this paper we advocate the opportunistic networking paradigm to build a self-organizing overlay ICT infrastructure for supporting dependable crisis management services. Our opportunistic framework to “glues together” surviving parts of the pre-existing infrastructure with networks deployed on-demand and users devices, and supports dependable distribution of coherent, updated, and non-contradictory information distribution. Finally, to show the potential advantages of our solution, we present initial results on the performance of different types of opportunistic infrastructures, by particularly highlighting the gains of context-aware systems.
Address IIT-CNR, Via G. Moruzzi, 1, 56124 Pisa, I, Italy
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Decentralized and Self-Organizing IT-Infrastructures for Crisis Response and Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 348
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Author Colleen J Buono; Theodore C. Chan; William G. Griswold; Ricky Huang; Fang Liu; James Killeen; Doug Palmer
Title WIISARD: Wireless internet information system for medical response to disasters Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 126
Keywords Disasters; Wireless telecommunication systems; Emergency responders; Mass casualty; Natural disasters; San Diego; Terrorist attacks; University of California; Wireless internet; Wireless technologies; Information systems
Abstract Called the Wireless Internet Information System for Medical Response in Disasters, or WIISARD, the use of sophisticated wireless technology to coordinate and enhance care of mass casualties in a terrorist attack or natural disaster is the focus of a federally funded research project at the University of California, San Diego (UCSD). The project brings together broad-based participation from academia, industry, the military, and emergency responders from the City and County of San Diego.
Address University of California San Diego, United States
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Communication Systems and Technologies for Crisis and Disaster Responses Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 351
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Author Bruce D. Campbell; Konrad E. Schroder; Chris E. Weaver
Title RimSim visualization : An interactive tool for post-event sense making of a first response effort Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Flow visualization; Information systems; Personnel training; Query processing; Software agents; Visualization; Agent-based behavior; Emergency response; First responders; Interactive tool; Sense making; Simulation; University of Washington; Visualization tools; Emergency services
Abstract Upon developing a software agent-based simulator for training roles in emergency response scenarios, the PARVAC team at the University of Washington has pursued building a tool for better investigative review and insight generation on the performance of an emergency response game session team. While our RimSim Response software included the opportunity to re-run a simulated team performance in order to review player and agent behavior, we did not provide our trainees the ability to visually query their performance outside of a sequential review of the emergency response effort. By integrating our RSR visualization components with an existing visual query software package called Improvise, we were able to construct highly-coordinated visualizations of our data model for the ability to apply a sense making approach in the investigation of live player and software agent-based behavior – both as individual players and as combinations of players working on tasks associated with an emergency response scenario. The resultant tool is now our primary visualization tool for discussing first responder team performance and supports the overall RSR objective of training teams to make the most effective, recognition-primed decisions when a real emergency crisis occurs in their community. This paper reviews our visualization tool and demonstrates its use.
Address Pacific Rim Regional Visualization and Analytics Center, Univ. of Washington, United States; Center for Spatial Analysis, University of Oklahoma, United States
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Special Session: Assessing Crisis Management Operations and Exercises Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 363
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Author Erman Coskun; Dilek Ozceylan
Title Complexity in emergency management and disaster response information systems (EMDRIS) Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Civil defense; Decision making; Disasters; Risk management; Complexity; Disaster response systems; Emergency management; Emergency responders; Emergency response; Emergency situation; Information systems and technologies; Systems complexity; Emergency services
Abstract Today emergencies seem more complex than ever. Process of managing these emergencies also becomes more complex because of increasing number of involved parties, increasing number of people affected, and increasing amount of resources. This complexity, inherent in emergency management, brings lots of challenges to decision makers and emergency responders. Information systems and technologies are utilized in different areas of emergency management. However complexity increases exponentially in emergency situations and it requires more sophisticated IS and IT and it makes response and management more challenging. Thus analyzing the root causes of emergency management information systems complexity is crucial for improving emergency response effectiveness. This paper frames the issue of information systems complexity by focusing on the types of complexities involved in emergency management phases and explaining each complexity type. We propose 6 different complexity types: Human Complexity, Technologic Complexity, Event Complexity, Interaction Complexity, Decision Making Complexity, and Cultural Complexity.
Address Sakarya University, Turkey
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 415
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Author Elizabeth Avery Gomez
Title Crisis response communication management: Increasing message clarity with training over time Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 368-375
Keywords Information systems; Text messaging; Communication management; Community responders; Crisis management; Information exchanges; Interoperable communications; Speech act theory; Training and simulations; Training applications; Message passing
Abstract The characteristics of a crisis cannot be predicted and no two crises are alike. The responders in a crisis also vary creating two axis of uncertainty that inhibit rapid and accurate scope definition of a crisis. How and what a responder chooses to communicate in a crisis can impact subsequent response efforts placing importance on the clarity and cohesion of information exchange. Training and increased practice of clear and accurate message content between responders is proposed to improve the situation details needed for rapid scope identification. SMS text-messaging is one viable, mobile interoperable communication technology, accessible for everyday use. This research studies message content exchanged between responders and begins with the message-prompt to message-response relationship during crisis response training. A web-enabled training application has been designed to simulate two-way SMS text-message exchange and captures communication responses based on defined task prompts. Leveraging Speech Act Theory and the use of plain language protocols for communication exchange, the SMS text-message responses are assessed for ongoing training and practice.
Address City University of New York, Graduate Center, United States
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Improving Collaboration and Training Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 530
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Author Elizabeth Avery Gomez; Murray Turoff
Title Interoperable communication: An analysis of SMS text-message exchange Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 45-50
Keywords Message passing; Bottom up approach; Community responders; Crisis management; Governmental agency; Interoperable communications; Theory of Planned Behavior; Training and simulations; Training applications; Text messaging
Abstract Achieving interoperable communication across governmental agencies and jurisdictions remains a challenge and is simply taking time to implement. Initiatives to support agency interoperability continue. However, community responders remain in need of two-way device quick response tactics. SMS text-messaging is one viable interoperable communication technology that provides a bottom-up approach while offering benefits for everyday use. This research in progress studies the use of a web-based SMS text-message training application, designed to simulate two-way SMS text-message exchange. Speech Act Theory and the Theory of Planned Behavior are leveraged to carefully measure SMS text-message exchange. The overarching crisis scenario takes the role of the local community responder. Initial qualitative pilot results are presented and discussed, including next steps for this ongoing research.
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track HOPS Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 532
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Author John R. Harrald; Theresa I. Jefferson; Frank Fiedrich; Sebnem Sener; Clinton Mixted-Freeman
Title A first step in decision support tools for humanitarian assistance during catastrophic disasters: Modeling hazard generated needs Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 51-56
Keywords Artificial intelligence; Disasters; Hazards; Catastrophic earthquake; Catastrophic event; Decision support tools; Decision supports; Emergency responders; Humanitarian assistances; Humanitarian relief; Paper documents; Decision support systems
Abstract The US has not yet developed adequate models for estimating hazard generated needs, the necessary first step for developing useful decision support systems needed to estimate the capability and capacity of the response forces required. Modeling and technology required to support the decisions made by humanitarian relief organizations requires scenario driven catastrophic planning. This paper documents the lack of effective decision support tools and systems for humanitarian aid and describes the current state of models and methods used for determination of hazard generated needs. The paper discusses work performed on a catastrophic earthquake preparedness project. It outlines how the results of this project will be used to advance the modeling and decision support capabilities of federal, state and local disaster planners and emergency responders.
Address George Washington University (GWU), Institute for Crisis, Disaster, and Risk Management (ICDRM), United States
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track HOPS Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 561
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Author Gitte Lindgaard; Devjani Sen; Milica Stojmenovic; Sonny Lundahl; Patrick Noonan; Cathy Dudek; Bruce Tsuji; Donn MacMillan; Peter Seguin
Title Deriving user requirements for a CBRNE support system Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Information systems; Law enforcement; Probes; CBRNE event; Cognitive ethnographies; Distributed cognition; First responders; Team situation awareness; Human resource management
Abstract When an adverse event escalates into a criminal investigation, it becomes very difficult to control and combine information into a manageable format. The PROBE project addresses this problem by developing two generations of working prototypes capable of undergoing live field tests and evaluation by a wide-ranging community of CBRNE (Chemical, Biological, Radiological, Nuclear, Explosives) responders. The paper reports the derivation of preliminary user requirements for PROBE based on interviews and observations of a large-scale simulated CBRNE exercise. Five Human-Computer Interaction (HCI) researchers shadowed specialists representing different responder agencies (Emergency Medical Services, police, hazardous materials expert) during the three-hour exercise. Relying on cognitive ethnography, a variant of the concept of distributed cognition, video and audio recordings were merged with notes taken during the exercise and used to derive the preliminary user requirements. The study showed that these could be extracted from a relatively small set of behaviors and different types of utterances made by the active participants in the exercise. The paper concludes with a take-away message for researchers wishing to observe CBRNE exercises in which the command post event management team is collocated.
Address Carleton University, Ottawa, Canada; Amita Corporation, Ottawa, Canada
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Human-Computer Interaction Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 708
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Author Elizabeth Losh
Title The birth of the Virtual Clinic: Game spaces in the Virtual Practicum and the Virtual Terrorism Response Academy Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 551-556
Keywords Computer games; Education; Multimedia systems; Department of Homeland Security; Digital experience; First responders; Game technologies; Interactive media; Multimedia programs; Public health preparedness; Risk communication; Terrorism
Abstract The Interactive Media Laboratory at Dartmouth Medical School produces computer games and multimedia programs for public health preparedness. With Department of Homeland Security funding, the IML is developing the Virtual Terrorism Response Academy, which uses game technology to prepare first responders for rescue efforts in which hazardous materials may be involved. This paper looks at the history of the “Virtual Clinic” concept and the original rationale for creating what Max Boisot calls “epistemology space.” It also offers an account of the VRTA designers' responses to potential criticism from learning specialists in game studies who object that the game is too didactic and discourages trial-and-error by restraining the learner in the narrative conceit of a “simulation of a simulation.”.
Address University of California, Irvine, United States
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track GAME Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 724
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Author Andrea Marrella; Massimo Mecella; Alessandro Russo
Title Collaboration on-the-field: Suggestions and beyond Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Mobile devices; Wireless networks; Disaster scenario; First responders; Geo-collaboration; Mobile applications; Possible futures; Research activities; Suggestions and research hints; Task assignment; Mobile telecommunication systems
Abstract In disaster scenarios, emergency operators/first responders need to collaborate in order to reach a common goal. The use of mobile devices and applications in these scenarios is very valuable as they can improve collaboration, coordination, and communication amongst team members. But there are also risks involved while using these mobile applications, e.g., decreasing of performance. Most of the tasks are highly critical and time demanding, e.g., saving minutes could result in saving people's life. Therefore, it is unacceptable to use systems that lack proper interaction principles. In this paper, we provide some suggestions, in the form of lessons learned and/or hints for possible future research activities, on how to effectively support on-the-field collaboration of emergency operators. Such suggestions are based on the authors' experience in a recently concluded successful research project on the use of mobile devices for supporting first responders.
Address Dipartimento di Informatica e Sistemistica, SAPIENZA Universit di Roma, Italy
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Mobile and Sensor Networks Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 746
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Author Jyoti Laxmi Mishra; David K. Allen; Alan D. Pearman
Title Activity Theory as a methodological and analytical framework for information practices in Emergency Management Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Activity coefficients; Civil defense; Disasters; Information systems; Risk management; Activity Theory; Analytical methodology; Crisis management; Emergency management; Emergency responders; Emergency situation; Information practices; Qualitative research; Emergency services
Abstract Emergency situations are chaotic in nature. It is however, necessary to understand the context in which Emergency Responders work such that information practice issues can be highlighted and addressed by the system designers. In this paper, Activity Theory is proposed as a methodological and analytical framework to study information practices in the context of Emergency Management. Activity Theory aids in achieving a holistic approach to understanding the work activities context unlike some other analytical methodologies, as it focuses on use of artifacts for the interaction of humans with their environment. In this paper, an activity system model is used to investigate information practice issues of response phase of the emergency services in the UK. Using Activity Theory as an analytical framework, several tensions and contradictions emerged which keep the system unstable but which are also a source of innovation. It is also argued that Activity Theory can usefully be applied to the analysis of information practices over short period of time.
Address University of Leeds, United Kingdom
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Advanced Research Methods and Unconventional Results Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 773
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Author Jose M. Nadal-Serrano
Title Towards very simple, yet effective on-the-go incident response preplanning: Using publicly-available GIS to improve firefighters' traditional approach Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Fire extinguishers; Geographic information systems; Information systems; Back-up systems; Critical systems; Emergency response; Firefighter; First responders; Pre-planning; Response time (computer systems)
Abstract Incident response preplanning has an increasing importance in today's Fire Brigades incident response. This paper presents some concepts that could be easily applied, supplying the firefighters with a simple, yet reliable tool that can be configured to include data available at the time of resource activation. This early information and the route map to the incident can be of big help for firefighters if presented in a convenient way. Offline (paper) backup solutions and the need for APIs that may be used to exploit geographic data are also discussed. Finally, a proof of concept setup is developed using GoogleMaps[TM] for the case of the City of Madrid, Spain.
Address Ayuntamiento de Madrid, Spain
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Geo-Information Support Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 803
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Author Babajide Osatuyi; Michael J. Chumer
Title An empirical investigation of alert notifications: A temporal analysis approach Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Social networking (online); Time series analysis; Alert notification; Emergency responders; Empirical investigation; Information and Communication Technologies; Intelligence gathering; Situational awareness; Social Network Sites; Temporal analysis; Information systems
Abstract As the deployment of situational awareness mechanisms such as geothermal sensors, use of social network sites, and information and communication technologies (e.g., cell phones) become increasingly widespread to emergency responders, the problem of alert analysis has become very important. Broadcast of large amounts of alerts sent back to command centers for processing may impair the ability of analysts to connect dots that may otherwise adequately enable them to make informed decisions in a timely fashion. This paper investigates trends and patterns embedded in alert notifications generated over a given period of time in order to uncover correlations that may exist in the data. Data for this study are obtained from the National Center for Crisis and Continuity Coordination (NC4). We employ classical time series analysis to understand, explain and predict trends and patterns in the data. This work presents results obtained thus far in the quest for the effect of passage of time on alert patterns. Implications of this work in practice and research are discussed.
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Open Track Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 817
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Author Stephen Potter; Gerhard Wickler
Title Model-based query systems for emergency response Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 495-503
Keywords Artificial intelligence; Information systems; Models; Advanced sensors; Command-and-control; Emergency responders; Emergency response; Fire emergencies; General architectures; Grid technologies; Query systems; Emergency services
Abstract In this paper we describe the approach adopted and experiences gained during a project to develop a general architecture that aims to harness advanced sensor, modelling and Grid technologies to assist emergency responders in tackling emergencies (specifically fire emergencies). Here we focus on the command and control aspects of this architecture, and in particular, on a query-based approach that has been adopted to allow end users to interact with available models of physical and other phenomena. The development of this has provided a number of insights about the use of such models, which along with the approach itself, should be of interest to any considering similar applications.
Address AIAI, School of Informatics, University of Edinburgh, United Kingdom
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Intelligent Systems for Crisis and Disaster Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 851
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Author Raj Prasanna; Lili Yang; Malcolm King
Title Evaluation of a software prototype for supporting fire emergency response Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Information systems; Software prototyping; Emergency response; Fire and rescue services; Fire emergencies; Fire fighters; First responders; Human computer interaction (HCI); Human computer interfaces; Situation awareness; Human computer interaction
Abstract Despite recent work on information systems, many first responders in the UK Fire and Rescue Services (FRSs) are unable to develop sufficient understanding of the situation to enable them to make good decisions. As a partial requirement of the development of information system for the UK fire and rescue services, a software prototype consisting of a number of human computer interfaces are developed and subsequently evaluated to explore how to present useful information for firefighters during their response operations. This paper exclusively discusses the findings arising from end-user demonstration sessions conducted via participative type of prototype evaluation which is aimed to understand the appropriateness and usefulness of the proposed software prototype. This paper contributes to improve the designing of the human computer interfaces and human computer interaction for supporting fire fighters during fire emergency response.
Address Loughborough University, United Kingdom
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track User Centred Design Process for EMIS Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 854
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Author Raj Prasanna; Lili Yang; Malcolm King
Title GDIA: A cognitive task analysis protocol to capture the information requirements of emergency first responders Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Information systems; Job analysis; Cognitive task analysis; Cta; Development and applications; Emergency response; Fire and rescue services; First responders; Gdia; Information requirement; Emergency services
Abstract As a partial requirement of the development of an information system for the UK fire and rescue services, this paper describes the development and application of a protocol capable of capturing the information requirements of fire and rescue first responders. After evaluating the existing techniques commonly used in difficult decision-making environments, a Goal Directed Information Analysis (GDIA) protocol is proposed. The clearly defined, repeatable steps of GDIA make it a requirements-gathering protocol which can be easily administered by an investigator without any prior knowledge or experience of the tool. This makes GDIA one of the very few information requirements-gathering protocols capable of capturing the requirements of the emergency-related domains.
Address Business School, Loughborough University, United Kingdom
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Research Methods Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 855
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Author Guido Te Brake; Rick Van Der Kleij; Miranda Cornelissen
Title Distributed mobile teams: Effects of connectivity and map orientation on teamwork Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 642-650
Keywords Decision support systems; Virtual reality; Data-communication; Decision supports; First responders; Network connectivity; Search and rescue tasks; Situation awareness; Team collaboration; Verbal communications; Information systems
Abstract Fielded first responders are currently being equipped with support tools to improve their performance and safety. Novel information technology provides opportunities for improvement of task efficiency and situation awareness, but people can get in trouble when data networks fail. In this paper, we examine the effect of glitches in the data network on team performance and look into the strategies people use to cope with these disruptions. Teams of three responders collaborated in a search and rescue task, supported by a map showing their positions and the locations of victims. Data communication required for this support was interrupted, verbal communication remained possible. Two variants were used for the map: a north-up version and a heading-up version that was aligned with the orientation of the responder. Negative effects and changing strategies were found for the condition with interruptions, no differences were found for the two map variants.
Address TNO Defence, Security and Safety, Netherlands
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track HCI for Emergencies Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1001
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Author Adriaan Ter Mors; Xiaoyu Mao; Nicola Roos; Cees Witteveen; Alfons H. Salden
Title Multi-agent system support for scheduling aircraft de-icing Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 467-478
Keywords Aircraft; Emergency services; Intelligent agents; Multi agent systems; Scheduling; Snow and ice removal; Aircraft deicing; Coordination; Coordination strategy; Decision mechanism; Emergency responders; Emergency situation; Incident Management; Unexpected incidents; Aircraft accidents
Abstract Results from disaster research suggest that methods for coordination between individual emergency responders and organizations should recognize the independence and autonomy of these actors. These actor features are key factors in effective adaptation and improvisation of response to emergency situations which are inherently uncertain. Autonomy and adaptability are also well-known aspects of a multi-agent system (MAS). In this paper we present two MAS strategies that can effectively handle aircraft deicing incidents. These MAS strategies help improve to prevent and reduce e.g. airplane delays at deicing stations due to changing weather conditions or incidents at the station, where aircraft agents adopting pre-made plans that would act on behalf of aircraft pilots or companies, would only create havoc. Herein each agent using its own decision mechanism deliberates about the uncertainty in the problem domain and the preferences (or priorities) of the agents. Furthermore, taking both these issues into account each proposed MAS strategy outperforms a naive first-come, first-served coordination strategy. The simulation results help pilots and companies taking decisions with respect to the scheduling of the aircraft for deicing when unexpected incidents occur: they provide insights in the impacts and means for robust selection of incident-specific strategies on e.g. deicing station delays of (individual) aircraft.
Address Almende B.V., Technische Universiteit Delft, Netherlands; Almende B.V., Universiteit Maastricht, Netherlands; MICC, IKAT, Universiteit Maastricht, Netherlands; EWI, Technische Universiteit Delft, Netherlands; Almende B.V., Netherlands
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track IMPR Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1003
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Author Gerhard Wickler; George Beckett; Liangxiu Han; Sung Han Koo; Stephen Potter; Gavin Pringle; Austin Tate
Title Using simulation for decision support: Lessons learned from FireGrid Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Data acquisition; Information systems; Decision supports; Emergency responders; High-performance computing; Model-based simulations; Sensor data; Time simulations; Decision support systems
Abstract This paper describes some of the lessons learned from the FireGrid project. It starts with a brief overview of the project. The discussion of the lessons learned that follows is intended for others attempting to develop a similar system, where sensor data is used to steer a super-real time simulation in order to generate predictions that will provide decision support for emergency responders.
Address Artificial Intelligence Applications Institute, University of Edinburgh, United Kingdom; EPCC, University of Edinburgh, United Kingdom; NeSC, University of Edinburgh, United Kingdom; SEE, University of Edinburgh, United Kingdom; AIAI, University of Edinburgh, United Kingdom
Corporate Author Thesis
Publisher (up) Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Intelligent Systems Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1087
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Author Quynh Nhu Nguyen; Antonella Frisiello; Claudio Rossi
Title The Design of a Mobile Application for Crowdsourcing in Disaster Risk Reduction Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Crowdsourcing, First Responders, Human Centered Design, Service Design, Emergency management.
Abstract Disaster Risk Reduction is a complex field in which a huge amount of data is collected and processed every day

in order to plan and run preparedness and response actions, which are required to get ready and to effectively

respond to natural disasters when they strike. This paper, which targets a wide audience, focuses on the design of

a mobile application that aims to integrate the crowdsourcing paradigm in current Disaster Risk Reduction

processes. The design process is integrated in the User Centred Approach, which we apply through a co-design

methodology involving end-users, iterative prototyping and development phases, and five in-field evaluations of

the implemented solution. We describe both the design activities and the results obtained from end-users�

feedbacks focusing on the perspective of first responders.
Address Links Foundation, Italy
Corporate Author Thesis
Publisher (up) Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1990
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Author Muhammad Imran; Shady Elbassuoni; Carlos Castillo; Fernando Díaz; Patrick Meier
Title Extracting information nuggets from disaster- Related messages in social media Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 791-801
Keywords Artificial intelligence; Data visualization; Disasters; Information retrieval; Information systems; Learning systems; Social networking (online); Emergency responders; Extracting information; Machine learning methods; Situational awareness; Social media; Supervised classification; Twitter; Visualization system; Emergency services
Abstract Microblogging sites such as Twitter can play a vital role in spreading information during “natural” or man-made disasters. But the volume and velocity of tweets posted during crises today tend to be extremely high, making it hard for disaster-affected communities and professional emergency responders to process the information in a timely manner. Furthermore, posts tend to vary highly in terms of their subjects and usefulness; from messages that are entirely off-topic or personal in nature, to messages containing critical information that augments situational awareness. Finding actionable information can accelerate disaster response and alleviate both property and human losses. In this paper, we describe automatic methods for extracting information from microblog posts. Specifically, we focus on extracting valuable “information nuggets”, brief, self-contained information items relevant to disaster response. Our methods leverage machine learning methods for classifying posts and information extraction. Our results, validated over one large disaster-related dataset, reveal that a careful design can yield an effective system, paving the way for more sophisticated data analysis and visualization systems.
Address University of Trento, Italy; American Univ. of Beirut, Lebanon; QCRI, Qatar; Microsoft Research, Qatar
Corporate Author Thesis
Publisher (up) Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 613
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