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Author Frederik Schütte; Rubén Casado; Emilio Rubiera
Title Solving interoperability issues in cross border emergency operations Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 370-375
Keywords Disasters; Information systems; Interoperability; Management information systems; Ontology; Risk management; Service oriented architecture (SOA); Web services; Cross-border; Emergency operations; International; Mediation; Soa; Information management
Abstract This paper describes the work that is being done within the EU research project DISASTER to solve interoperability issues in cross-border emergency operations by applying a technical solution that is able to create a common operational picture. To that end a twofold solution is proposed: The development of a common and modular ontology shared by all the stakeholders taking into account different countries cultural, linguistic and legal issues. And, from that point, bearing in mind that most legacy EMSs (Emergency Management Systems) rely on Service-Oriented-Architectures (SOA), the implementation of transparent SOA mediation algorithms compliant with current data formats and existing solutions. That way, a mediation solution is provided by the DISASTER Mediator, which plays the role of gateway for each EMS enabling a communication based in Web Services. In order to avoid a misunderstanding of shared information it is necessary to create a solution that offers more than a plain translation of terms but rather a concept mediation so the corresponding user is able to understand the situation in its own framework of reference.
Address AntwortING Ingenieurbüro PartG, Germany; Treelogic, Spain; Fundación CTIC, Spain
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Emergency Management Information Systems Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 928
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Author Aviv Segev
Title Adaptive ontology use for crisis knowledge representation Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 285-293
Keywords Information systems; Ontology; Risk management; Crisis situations; Emergency management; Information mapping; Katrina; Ontology model; Quick response; Real time; Relief efforts; Knowledge representation
Abstract While a crisis requires quick response of emergency management factors, ontology is generally represented in a static manner. Therefore, an adaptive ontology for crisis knowledge representation is needed to assist in coordinating relief efforts in different crisis situations. The paper describes a method of ontology modeling that modifies the ontology in real time during a crisis according to the crisis surroundings. An example of ontology use based on a sample Katrina crisis blog is presented.
Address National Chengchi University, Taiwan
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Ontologies for Crisis Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 934
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Author Seungwon Yang; Haeyong Chung; Xiao Lin; Sunshin Lee; Liangzhe Chen; Andrew Wood; Andrea Kavanaugh; Steven D. Sheetz; Donald J. Shoemaker; Edward A. Fox
Title PhaseVis1: What, when, where, and who in visualizing the four phases of emergency management through the lens of social media Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 912-917
Keywords Civil defense; Classification (of information); Data visualization; Information systems; Risk management; 10-fold cross-validation; Classification algorithm; Classification evaluation; Emergency management; Potential utility; ThemeRiver; Through the lens; Twitter; Disasters
Abstract The Four Phase Model of Emergency Management has been widely used in developing emergency/disaster response plans. However, the model has received criticism contrasting the clear phase distinctions in the model with the complex and overlapping nature of phases indicated by empirical evidence. To investigate how phases actually occur, we designed PhaseVis based on visualization principles, and applied it to Hurricane Isaac tweet data. We trained three classification algorithms using the four phases as categories. The 10-fold cross-validation showed that Multi-class SVM performed the best in Precision (0.8) and Naïve Bayes Multinomial performed the best in F-1 score (0.782). The tweet volume in each category was visualized as a ThemeRiver[TM], which shows the 'What' aspect. Other aspects – 'When', 'Where', and 'Who' – Are also integrated. The classification evaluation and a sample use case indicate that PhaseVis has potential utility in disasters, aiding those investigating a large disaster tweet dataset.
Address Department of Computer Science, Virginia Tech, Blacksburg, VA 24061, United States; Department of Accounting and Information Systems, Virginia Tech, Blacksburg, VA 24061, United States; Department of Sociology, Virginia Tech, Blacksburg, VA 24061, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1122
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Author Huizhang Shen; Jingwen Hu; Jidi Zhao; Jing Dong
Title Ontology-based modeling of emergency incidents and crisis management Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Artificial intelligence; Database systems; Decision support systems; Information systems; Ontology; Reusability; Risk management; Semantics; Crisis management; Crisis response; Decision supports; Emergency Decision-making; Emergency Incidents; Emergency management systems; Emergency response; Relational Database; Information management
Abstract With the frequent occurrence of emergency incidents in recent years, developing intelligent and effective decision support systems for emergency response and management is getting crucial to the government and public administration. Prior research has made many efforts in constructing crisis databases over the decades. However, existing emergency management systems built on top of these databases provide limited decision support capabilities and are short of information processing and reasoning. Furthermore, ontology based on logic description and rules has more semantics description capability compared to traditional relational database. Aiming to extend existing studies and considering ontology's reusability, this paper presents an approach to build ontology-based DSSs for crisis response and management. © 2012 ISCRAM.
Address Department of Management Information Systems, Shanghai Jiao Tong University, Shanghai, 200052, China; Department of Public Administration, East China Normal University, Shanghai, 200062, China
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Intelligent Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 206
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Author André Simões; Armanda Rodrigues; Patricia Pires; Luis Sá
Title Evaluating emergency scenarios using historic data: Flood management Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Artificial intelligence; Cellular automata; Computer simulation; Decision support systems; Flood control; Floods; Geographic information systems; Information systems; Risk management; Civil protection; Complex evaluations; Development process; Emergency management; Emergency scenario; Flood forecasting models; Flood management; Physical conditions; Risk perception
Abstract The evaluation of an emergency scenario is often based on the use of simulation models. The specificity of these models involves the need for a complex evaluation of the problem domain, including the physical conditions behind the considered threat. Based on emergency occurrences data, provided by the Portuguese National Civil Protection Authority, we are currently developing a methodology for evaluating a real situation, based on past occurrences. The aim is to develop a platform that will enable the evaluation of a risk scenario based on existing civil protection data. The methodology under development should enable the evaluation of different scenarios based on the collected available data. This will be achieved thanks to the facilitated configuration of several aspects, such as the geographical region and relevant properties of the considered threat. In this paper, we describe the methodology development process and the current state of the platform for risk evaluation.
Address CITI, FCT/UNL, Portugal; Autoridade Nacional de Protecção Civil, Portugal
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Geographic Information Science Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 952
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Author Min Song; Peishih Chang
Title Automatic extraction of abbreviation for emergency management websites Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 93-100
Keywords Civil defense; Disasters; Extraction; Information systems; Risk management; Websites; Acronyms and abbreviations; Automatically generated; Emergency management; Emergency preparedness; Information structures; Text analysis; Training and education; Web Mining; Information management
Abstract In this paper we present a novel approach to reduce information proliferation and aid better information structure by automatically generating extraction of abbreviation for emergency management websites. 5.7 Giga Byte web data from 624 emergency management related web sites is collected and a list of acronyms is automatically generated by proposed system (AbbrevExtractor). Being the first attempt of applying abbreviation extraction to the field, this work is expected to provide comprehensive and timely information for emergency management communities in emergency preparedness, training and education. Future work is likely to involve more data collection and intelligent text analysis for dynamically maintaining and updating the list of acronyms and abbreviations.
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Methods for Mitigating Information Overload Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 965
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Author Lise Ann St. Denis; Amanda L. Hughes; Leysia Palen
Title Trial by fire: The deployment of trusted digital volunteers in the 2011 shadow lake fire Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Civil defense; Disasters; Information systems; Lakes; Risk management; Crisis informatics; Digital volunteers; Emergency management; Social media; Trusted volunteers; Human resource management
Abstract We report on the use of a team of trusted digital volunteers during the 2011 Shadow Lake Fire that occurred in the US Pacific Northwest to extend the social media capacity of a Type I incident management team. In this case study, we outline the tools and processes used by this virtual team to coordinate their activities, monitor social media communication and to establish communications with the public around the event. Finally, we discuss the potential merits and limitations of implementing a team of trusted volunteers and explore how this idea could be incorporated into emergency management organizations. © 2012 ISCRAM.
Address ATLAS, Project EPIC, University of Colorado, Boulder, United States; Computer Science, Project EPIC, University of Colorado, Boulder, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 207
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Author Lise Ann St. Denis; Leysia Palen; Kenneth M. Anderson
Title Mastering social media: An analysis of Jefferson County's communications during the 2013 Colorado floods Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 737-746
Keywords Floods; Human resource management; Information science; Information systems; Risk management; Crisis informatics; Emergency management; Public information; Social media; Trusted volunteers; Social networking (online)
Abstract We report on the social media communications and work practices of the Jefferson County Type III Incident Management Team during the September 2013 Colorado Floods. In this case study, we examine flood-related communications across three platforms: Facebook, Twitter, and the team's blog for insight into how this innovative team coordinated their communications to meet the information needs of a community outside of the media spotlight. Using a mixed method approach of interviews and social media content analysis, we describe their online behaviors in relation to the needs of the emergency response as a whole. We report on adaptations to their work practice that allowed them to extend traditional communications with social media to create an integrated communication plan. Finally, we look to the team's experiences for direction in how to use social media in emergencies generally.
Address ATLAS, Project EPIC, University of Colorado, Boulder, United States; Computer Science, Project EPIC, University of Colorado, Boulder, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 969
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Author Jim Steel; Renato Iannella; Ho-Pun Lam
Title Using ontologies for decision support in resource messaging Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 276-284
Keywords Civil defense; Disasters; Information systems; Ontology; Risk management; Decision supports; Emergency management; Intelligent decision support; Message format; Ontology matching; Organizational boundaries; Resource management; Decision support systems
Abstract Emergency management is by its nature, and in some jurisdictions by its definition, an activity that requires a concerted effort by a number of governmental and non-governmental agencies. There is a growing appreciation that collaboration between these parties is best served through the use of interoperable standards for message formats for purposes such as alerting and resource exchange. However, it is also important to realize that, although much advantage can be drawn from standardizing certain aspects of communication, such as the structure of messages, different agencies will use different vocabularies. In this paper we discuss how ontologies can be used with standard messaging formats for resource messaging to enable intelligent decision support mechanisms in the presence of differing vocabularies across organizational boundaries. We also present a survey of the opportunities for using ontologies in emergency management, and the issues that must be addressed.
Address University of Queensland, NICTA, Australia
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Ontologies for Crisis Management Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 972
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Author Stefan Schauer; Stefan Rass; Sandra König; Klaus Steinnocher; Thomas Schaberreiter; Gerald Quirchmayr
Title Cross-Domain Risk Analysis to Strengthen City Resilience: the ODYSSEUS Approach Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 652-662
Keywords Risk Management; Cross-Domain Networks; Interdependencies; Stochastic Model; City Resilience; Critical Infrastructures
Abstract In this article, we want to present the concept for a risk management approach to assess the condition of critical infrastructure networks within metropolitan areas, their interdependencies among each other and the potential cascading effects. In contrast to existing solutions, this concept aims at providing a holistic view on the variety of interconnected networks within a city and the complex dependencies among them. Therefore, stochastic models and simulations are integrated into risk management to improve the assessment of cascading effects and support decision makers in crisis situations. This holistic view will allow risk managers at the city administration as well as emergency organizations to understand the full consequences of an incident and plan mitigation actions accordingly. Additionally, the approach will help to further strengthen the resilience of the entire city as well as the individual critical infrastructures in crisis situations.
Address AIT Austrian Institute of Technology; Alpen-Adria Universit\"at Klagenfurt; AIT Austrian Institute of Technology;AIT Austrian Institute of Technology;University of Vienna; University of Vienna
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-60 ISBN 2411-3446 Medium
Track Resilience in Critical Infrastructures Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes stefan.schauer@ait.ac.at Approved no
Call Number Serial 2261
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Author Keri K. Stephens; Jessica L. Ford
Title Banning mobile devices: Workplace policies that selectively exclude can shape crisis communication Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 279-283
Keywords Information systems; Management information systems; Mobile devices; Public policy; Risk management; Societies and institutions; Crisis and emergency managements; Crisis communications; Crisis management; Crisis management systems; Digital divide; Digital inequalities; ICTs; Organizational justice; Human resource management
Abstract There is a growing need to understand how mobile devices are used to reach people in a crisis. This study focuses on how work organizations play a gatekeeping role in how their employees receive crisis information. Relying on research in the digital divide and organizational justice, this study compares two different types of organizations and their policies banning or allowing mobile devices at work. Three major themes emerged: having omnipotent supervisors, being powerless workers, and experiencing information holes. These themes highlight the burden placed on organizations to create more inclusive digital policies to ensure that employees do not fall through the net of crisis management systems. Additionally, these findings necessitate new discussions among crisis and emergency management scholars that include the current understanding of the digital divide, specifically as it relates to digital inequality in the workplace.
Address University of Texas at Austin, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Ethical, Legal and Social Issues of IT Supported Emergency Response Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 975
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Author Keri K. Stephens; Jessica L. Ford; Ashley Barrett; Michael J. Mahometa
Title Alert networks of ICTs and sources in campus emergencies Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 652-661
Keywords Information systems; Mobile devices; Risk management; Emergency alerts; Emergency management; ICTs; Safety communications; Social media; Social networking (online)
Abstract This study contributes an understanding of how ICTs and varying information sources work together during emergency alerts. It builds on the prior work on campus active shooter events by examining an organization that used a range of ICTs including mobile devices, social media, organizational tools, and news media, to notify their stakeholders about an emergency. The study design used a survey to capture the responses from a random sample of over 1000 stakeholders-students, faculty, and staff-who were notified of an active shooter emergency. The findings from the first three notifications suggest that messages reaching the most stakeholders were (a) sent by official sources through ICTs like mobile phones; (b) official email communication, and (c) messages that included face-to-face communication. While 11 different ICTs were included in the study, mass media (i.e., television and radio), and social media (Twitter and Facebook) did not function substantially in the emergency alert process.
Address University of Texas at Austin, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 974
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Author Susanne Kubisch; Johanna Stötzer; Sina Keller; María Bull; Andreas Braun
Title Combining a social science approach and GIS-based simulation to analyse evacuation in natural disasters: A case study in the Chilean community of Talcahuano Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Interdisciplinary approach, case study, evacuation, tsunami, recommendations disaster risk management
Abstract In rapid-onset disasters the time needed for evacuation is crucial. Aside from the behaviour of the population, the

road network plays a fundamental role. It serves as a medium to reach a safe area. This study analyses the entire

evacuation process, from decision-making up to the arrival at an evacuation zone by combining standardised

questionnaires and GIS-based simulation. Based on a case study in the Chilean community of Talcahuano, an

event-based past scenario and a hypothetical future scenario is investigated, integrating the affected population in

the research process. The main problem identified in past evacuations has been time delay due to congestions,

which also is evident in the results of the hypothetical future scenario. A result which supports evacuation by foot.

This paper argues that a combination of scientific methods is essential for analysing evacuation and to reduce the

risk due to time delay, critical route and transport medium choice.
Address Karlsruhe Institute of Technology, Germany;Universidad Católica de la Santísima Concepción, Chile
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1877
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Author Mark F. Taylor; Russell J. Graves
Title Adaptive risk-readiness decision support for infrastructure protection Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 161-169
Keywords Flow visualization; Information systems; Resource allocation; Risk assessment; Risk management; Visualization; Adaptive decision making; Collaboration; Decision support interfaces; Decision supports; Dynamic decision; Emergency management; Infrastructure protection; Readiness assessment; Decision support systems
Abstract This paper presents a system concept for integrating the mass of information critical to infrastructure protection operations. Our main focus and contribution lies in (1) coupling risk assessments into a dynamic decision support process, and (2) providing a collaboration and visualization decision support interface for representing complex and changing infrastructure protection information. The system concept supports adaptive decision making based upon dynamic risk and readiness assessments. Users benefit from having a more comprehensive and up-to-date risk picture on which to base their judgments.
Address MITRE Corporation, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track DECISION SUPPORT SYSTEMS Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 998
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Author Tilo Mentler
Title Applying Usability Engineering to Interactive Systems for Crisis and Disaster Management Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 929-938
Keywords Usability Engineering; Risk Management; Medical Devices; User-Centered System Design
Abstract Crisis and disaster management are increasingly characterized by interactive systems intended to be valuable support for professionals and volunteers in preventing, preparing for, responding to and recovering from major incidents and accidents. Therefore, usability in terms of safe and efficient usage of computer-based solutions becomes a crucial factor for successful crisis and disaster management. In order to ensure usability, it has to be addressed systematically throughout any development process. In this paper, established engineering approaches to crisis and disaster management systems are summarized. Subsequently, resemblances (e.g. diversity of users and devices) and differences (e.g. scalability) between safety-critical contexts of medical device design and crisis management are outlined. Following this, recommendations for applying usability engineering processes to disaster management are derived from standards and guidelines according to medical device design (IEC 62366-1:2015, ISO 14971:2007). Particularly, relationships and interactions between usability engineering and risk managements measures (e.g. hazard-related use scenarios) are described.
Address Institute for Multimedia and Interactive Systems (IMIS), University of Luebeck, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Prevention and Preparation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2077
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Author Jiri Trnka; Michael Le Duc; Ake Sivertun
Title Inter-organizational issues in ICT, GIS and GSD – Mapping Swedish emergency management at the local and regional level Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 75-82
Keywords Civil defense; Disasters; Electronic data interchange; Information systems; Risk management; Societies and institutions; Emergency management; Geo-spatial data; Ict; Interorganizational cooperation; Services; Geographic information systems
Abstract Inter-organizational issues are very challenging in emergency management (EM). In this paper, aspects of information and communication technologies (ICT), geographical information systems (GIS) and geospatial data (GSD) in the Swedish EM system, an EM system involving a large number of EM organizations, are reported based on a case study. The issues concerned include separated ICT & GIS development between organizations and formation of technological coalitions, problems of identification and access of GSD, located through the large number organizations, as well as uncoordinated launching of web-based GIS service. Possible implications of this situation for command and control are discussed. Additionally, areas for further research are suggested.
Address Department of Computer and Information Science, Linköping University, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track COMPLEXITY and INTEROPERABILITY Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1019
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Author Jiri Trnka; Johan Jenvald
Title A real-time role-playing exercise as a methodology to support command and control research Type Conference Article
Year 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006
Volume Issue Pages 559-568
Keywords Risk management; After action review; Collaboration; Command and control; Complexity; Emergency response; Role-playing exercise; Information systems
Abstract In this paper, methodological issues in research and training of complex command and control structures in emergency management are addressed. In particular, a methodological approach combining real-time role-playing exercise, after action review and observations is presented. An explorative study-ALFA-05-utilizing this approach is described. A brief overview of methodological aspects of preparation and execution is given. Further, experience gained and methodological lessons learned are also discussed. Finally, real-time role-playing exercise in combination with other methods is suggested as a feasible method for researchers and exercise managers to tackle present and future command and control in complex settings, where interaction and communication are in focus. In addition, areas for further development of the real-time role-playing exercises as a research method are suggested.
Address Dept Computer and Information Science, Linköping University, SE-581 83, Linköping, Sweden; VSL Research Labs, P.O.Box 15012, SE-580 12, Linköping, Sweden
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium
Track Emergency Response Reachback: Cases, Concepts, Processes, and Tools Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1020
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Author Catrinel Turcanu; Benny Carlé; Philippe Vincke
Title Structuring stakeholders' involvement in radiological crisis management: A multicriteria decision aid approach for countermeasure evaluation Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 115-120
Keywords Information systems; Risk management; Countermeasure strategies; Emergency response; Food chain; Multi-criteria decision aids; Nuclear emergencies; Potential benefits; Problem structuring; Stakeholders; Decision support systems
Abstract Stakeholders represent a valuable source of knowledge, which should be used in steering the emergency response during a radiological crisis. This can be achieved in a multi-criteria decision aid framework, the potential benefits of which are highlighted in the paper: consideration of all relevant factors, problem structuring, better insight in the decision process, and support for decision-makers to justify the chosen countermeasure strategies. © Proceedings ISCRAM 2004.
Address Management Informatics, Vrije Universiteit Brussel, Belgium; Decision Strategy Research, SCK CEN, Belgian Nuclear Research Centre, Mol, Belgium; Service de Mathématiques de la Gestion, Université Libre de Bruxelles, Belgium
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track Emergency Response Stakeholders and Cooperation Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 222
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Author Murray Turoff
Title Emergency management education and ISCRAM Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 533-537
Keywords Civil defense; Risk management; Certification; Emergency management; Iscram; University degree; Disasters
Abstract This paper presents the author's viewpoints and insights into what should be a major activity for ISCRAM to insure a better future for Emergency Management in general. The overall recommendation is that ISCRAM as a professional society should be very actively involved in setting a standard for an Emergency Management degree program that provides a distinctive major in EMIS (Emergency Management Information Systems). The emphasis and conclusions in this paper are based largely upon the situation in the United States.
Address New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Practitioner Cases and Practitioner-Centered Research Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 223
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Author Murray Turoff; Connie White; Linda Plotnick; Starr Roxanne Hiltz
Title Dynamic emergency response management for large scale decision making in extreme events Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 462-470
Keywords Civil defense; Decision support systems; Information systems; Philosophical aspects; Risk management; Decision supports; Effective management; Emergency management; Emergency preparedness; Emergency response management; Extreme events; Muddling through; Time constraints; Decision making
Abstract Effective management of a large-scale extreme event requires a system that can quickly adapt to changing needs of the users. There is a critical need for fast decision-making within the time constraints of an ongoing emergency. Extreme events are volatile, change rapidly, and can have unpredictable outcomes. Large, not predetermined groups of experts and decision makers need a system to prepare for a response to a situation never experienced before and to collaborate to respond to the actual event. Extreme events easily require a hundred or more independent agencies and organizations to be involved which usually results in two or more times the number of individuals. To accomplish the above objectives we present a philosophical view of decision support for Emergency Preparedness and Management that has not previously been made explicit in this domain and describe a number of the current research efforts at NJIT that fit into this framework.
Address Information Systems Department, New Jersey Institute of Technology, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Information Coordination between Heterogeneous Emergency and Relief Agencies Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1025
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Author Murray Turoff; Victor A. Bañuls; Linda Plotnick; Starr Roxanne Hiltz
Title Development of a dynamic scenario model for the interaction of critical infrastructures Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 414-423
Keywords Civil defense; Critical infrastructures; Disasters; Information systems; Risk management; Collaborative model; Cross-impact analysis; Delphi method; Emergency management; Interpretive structural modeling; Scenario Planning; Public works
Abstract This paper summarizes the development of a Cross Impact and Interpretive Structural Model of the interactions of 16 critical infrastructures during disasters. It is based on the estimates of seven professionals in Emergency Management areas and was conducted as an online survey and Delphi Process. We describe the process used and the current results, indicating some of the disagreements in the estimates. The initial results indicate some very interesting impacts of events on one another, resulting in the clustering of events into mini-scenarios.
Address New Jersey Institute of Technology, United States; Pablo de Olavide University, Spain; Jacksonville State University, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Planning, Foresight and Risk Analysis Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1028
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Author Yulia Tyshchuk; William A. Wallace
Title The use of social media by local government in response to an extreme event: Del norte county, CA response to the 2011 Japan tsunami Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 802-811
Keywords Civil defense; Information systems; Risk management; Tsunamis; Affected area; Emergency management; Extreme events; Feed-back loop; First responders; Local government; Monitoring information; Social media; Disasters
Abstract Social media has become increasingly important for emergency management. One example is its current use by governmental organizations to disseminate emergency-relevant information. During disaster events, it is imperative for people in affected areas to obtain accurate information. People using social media make a conscious decision to trust, act on, propagate or disregard emergency-relevant information. However, local government, in general, has not developed agreed upon ways to use social media in emergencies. This study documents how emergency management was able to successfully partner with local media and utilize social media to develop important relationships with the affected community via social media in emergencies. The study demonstrates a way to successfully utilize social media during disaster events in several ways: by closing a feedback loop between first responders and the public, by monitoring information flow, and by providing regular updates to the public.
Address Rensselaer Polytechnic Institute, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1031
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Author Valerio Lorini; Carlos Castillo; Francesco Dottori; Milan Kalas; Domenico Nappo; Peter Salamon
Title Integrating Social Media into a Pan-European Flood Awareness System: A Multilingual Approach Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social Media, Disaster Risk Management, Flood Risk
Abstract This paper describes a prototype system that integrates social media analysis into the European Flood Awareness

System (EFAS). This integration allows the collection of social media data to be automatically triggered by flood

risk warnings determined by a hydro-meteorological model. Then, we adopt a multi-lingual approach to find

flood-related messages by employing two state-of-the-art methodologies: language-agnostic word embeddings

and language-aligned word embeddings. Both approaches can be used to bootstrap a classifier of social media

messages for a new language with little or no labeled data. Finally, we describe a method for selecting relevant and

representative messages and displaying them back in the interface of EFAS.
Address European Commission, Joint Research Centre (JRC), Ispra, Italy;Universitat Pompeu Fabra, Barcelona, Spain;KAJO, Slovakia
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1854
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Author Remko Van Der Togt; Euro Beinat; Henk J. Scholten
Title Location-based emergency medicine: Medical Location Services for emergency management: Information and coordination of rescue resources Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 45-50
Keywords Accidents; Disaster prevention; Disasters; Geographic information systems; Global positioning system; Health care; Information services; Information systems; Law enforcement; Location; Location based services; Radio; Risk management; Risks; Data quality; Emergency medicine; Handhelds; Mobile; Resource planning; Spatial informations; Triage; Information management
Abstract Crisis and disaster management in the Netherlands has made huge leaps forward in recent years with regard to different organisations trying to manage one or more aspects of the safety chain. This research focuses on the information structure of health care during disasters with an aim to improve disaster management and tries to answer the following question: How can location based services improve information services within health care during disasters? Through the use of literature and interviews this thesis describes how disaster management can be improved through the use of Location Based Services (LBS). The scope of this research is aimed at better understanding the organisational processes during somatic health care. By defining a case and on the basis of literature and interviews in the Province of Utrecht, it was possible to develop a three layer graph model (3LGM). This model shows an overview of information processes performed by the health care organisation during the first hour after an accident. In this context, the 3LGM model is used to obtain an overview of the quality of information processing in such a problem area. The organisational structure, which deals with disaster management, consists of a strong co-operation between the police, fire departments, the local government and the 'Medical Aid during Accidents and Disasters' (GHOR). The size of the organisation depends largely upon the scale of the disaster, however the current information structure is not suitable for storing and processing the information in an efficient and effective manner. The same applies when displaying information related to casualties and safety within an area. With the help of location based services consisting of, geographical information systems (GIS), global positioning systems (GPS) and second or third generation telecommunication technologies, the existing information structure can be optimised. Expected advantages are higher accessibility to health care, a safer environment for rescuers, more time for managing the healthcare processes and an improved interdisciplinary co-operation between the police, fire departments, the local government and the GHOR. © Proceedings ISCRAM 2004.
Address Spatial Information Laboratory, Institute for Environmental Studies, Free University, De Boelelaan 1087, Amsterdam, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track POSTER SESSION Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 230
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Author Joeri Van Laere; Jessica Lindblom; Tarja Susi
Title Requirements for emergency management training from a 'passion for failures' perspective Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 449-456
Keywords Civil defense; Disasters; Failure (mechanical); Feedback; Learning systems; Coaching; Emergency management; Learning process; Organizational learning; Swedishs; Training exercise; Risk management
Abstract Swedish municipalities are stimulated to conduct emergency management exercises in addition to developing crisis plans. These exercises tend to be grounded in an instrumental philosophy. There is too much focus on doing the exercise and too little attention for the implementation of lessons learned afterwards. A common experience is that the same 'mistakes' are discovered again and again in yearly exercises. Furthermore there is a paradoxical balance between empowering the organization in its learning process (positive feedback) and revealing the failures (negative feedback). In this paper we reflect on the learning process in a Swedish municipality in 2006 where two emergency management exercises were held and where a minor and a major crisis occurred during the year. We argue that the longitudinal learning process should be the focus in stead of ad hoc exercises. In addition we develop some requirements for emergency management training from a 'passion for failures' perspective.
Address University of Skövde, Sweden
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track APFF Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1043
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