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Author |
Shelly Farnham; Elin R. Pedersen; Robert Kirkpatrick |
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Title |
Observation of katrina/rita groove deployment: Addressing social and communication challenges of ephemeral groups |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Pages |
39-49 |
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Keywords |
Communication; Disaster prevention; Information systems; Mobile computing; Collaboration; Disaster relief; Ephemeral Groups; Groove; Humanitarian Aid; Katrina; Peer to peer; Workgroups; Social sciences computing |
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Abstract |
In order to better understand the challenges specific to the deployment of collaboration technologies in crisis situations, we conducted an informal observational study of the deployment of Groove Virtual Office to various civil and military groups at the heart of the disaster zone over the course of ten days. We summarize both general lessons learned from observations of social and communication challenges in crisis situations that impact technology adoption, and make specific recommendations for improving the deployment process of Groove to enable cross group collaboration. We generally found that dynamic, informal social networks and lightweight ephemeral work groups were essential social structures in the relief effort, and we discuss the need to innovate technologies to support these alternative types of organizations. We encourage that current technology centric innovation for ephemeral workgroups is complemented by a usage centric approach to help address emergent behaviors and opportunities. |
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Address |
Farnham Research, United Kingdom; Microsoft, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
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Track |
WORKSHOP ON FUTURE COMMUNICATION REQUIREMENTS FOR EMERGENCY RESPONSE |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
485 |
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Author |
Thomas Foulquier; Claude Caron |
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Title |
Towards a formalization of interorganizational trust networks for crisis management |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Issue |
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Pages |
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Keywords |
Networks (circuits); Social sciences computing; Crisis; Crisis management; Formalization; Inter-organizational trust; Sensemaking; Trust; Trust networks; Information systems |
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Abstract |
As the concept of trust has found its way into the crisis management literature, many questions remain to be addressed, among which that of its integration with information technology, and its relevance for improving collaboration in a crisis management environment. We propose in this paper that a sub category of social networks, interpersonal trust networks between organisations, may have a significant influence on the management of a crisis by organizations, and that their formalization by technology can help manage such networks and prepare for potential crises. Following a review of trust in the crisis management context, we link trust's organizing properties to crisis management case studies and present our rationale for formalizing trust networks in an information system. We consider the technological artifact produced before the crisis by formalizing interpersonal, interorganizational trust relationships will constitute an element for collective sensemaking by parties involved in the management of a crisis. |
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Address |
Geobusiness Group, Faculté d'Administration, Université de Sherbrooke, Canada |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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ISSN |
2411-3387 |
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Track |
Special Session: Information Credibility, Trust, Privacy and Security in Information Systems for Emergency Management |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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no |
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Call Number |
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Serial |
1007 |
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Author |
Jose J. Gonzalez; Ole-Christoffer Granmo; Bjørn Erik Munkvold; Frank Y Li; Julie Dugdale |
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Title |
Multidisciplinary challenges in an integrated emergency management approach |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Volume |
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Issue |
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Pages |
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Keywords |
Civil defense; Information systems; Networks (circuits); Oil fields; Risk management; Social sciences computing; Virtual reality; Citizen participation; Emis; Human-Centered Sensing; Integrated Operations; Virtual collaboration; Disasters |
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Abstract |
The University of Agder, Norway, has recently founded a Centre for Integrated Emergency Management (CIEM). The centre brings together a highly multi-disciplinary group of local and international researchers in technology and the social sciences. This paper presents an interdisciplinary vision for large-scale integrated emergency management that has been inspired by the transition from platform centric to Integrated Operations in the oil and gas fields, which uses remote emergency control centers collaborating virtually with local responders. The paper discusses some of the most salient research challenges for Integrated Emergency Management. © 2012 ISCRAM. |
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Address |
University of Agder, Norway; University of Grenoble 2, France |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
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Track |
Planning and Foresight |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
116 |
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