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Author Fredrik Bergstrand
Title Sensemaking in command centre contexts Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Communication; Information technology; Risk management; Activists; Command centres; Design implications; Emergency management; Fire and rescue services; Participant observations; Protest; Sensemaking; Sweden; Information systems
Abstract This paper presents descriptive accounts from the work conducted at a Swedish fire and rescue service's command centre during a high risk protest. Sensemaking has been applied as a theoretical lens on the empirical data. Two specific episodes has been selected to demonstrate how the process of sensemaking is manifested in the context of the command centre. The paper also includes implications for design suggesting how information systems for this context should be designed to better support sensemaking.
Address Department of Applied Information Technology, University of Gothenburg, Sweden
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Command and Control Studies Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 311
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Author Jenny Marklund; Cecilia Hull Wiklund
Title Learning from C2 Situations in the Field – Identifying Lessons from a Major Forest Fire in Sweden Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Lessons Learned; Crisis Management; Forest Fire; C2; Sweden
Abstract In July 2014, Sweden?s full crisis response system engaged in a major operation as a small forest fire spun out of control, turning into the largest forest fire in Sweden in modern times. A number of investigations have been undertaken to understand the course of the fire and identify lessons for future crisis management. This paper presents one approach to identifying such lessons, the lessons learned process applied by the Swedish Armed Forces. The paper also highlights some of the major crisis response lessons from the fire, the most important being the failure to learn from lessons identified after previous forest fires. Results also show that the crisis response effort was negatively affected by a poor understanding of relevant actor?s competencies and resources, as well as lack of continuity in the initial chain of command, and identifies the need for national prioritization of resources at times of major crises.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Command and Control Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1379
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