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Author Shane Errol Halse; Andrea Tapia; Anna Squicciarini; Cornelia Caragea
Title An Emotional Step Towards Automated Trust Detection in Crisis Social Media Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Twitter; Sandy; Hurricane; Boston; Bombing; Trust; Usefulness; Sentiment. Emotion
Abstract To this date, research on crisis informatics has focused on the detection of trust in Twitter data through the use of message structure, sentiment, propagation and author. Little research has examined the effects of perceived emotion of these messages in the crisis response domain. Toward detecting useful messages in case of crisis, we examine perceived emotions of these messages and how the different emotions affect the perceived usefulness and trustworthiness. Our analysis is carried out on two datasets gathered from Twitter concerning hurricane Sandy in 2012 and the Boston Bombing 2013. The results indicate that there is a significant difference in the perceived emotions that contribute towards the perceived trustworthiness and usefulness. This could have impacts on how messages from social media data are analyzed for use in crisis response.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Emerging Topics Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1414
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Author Hongmin Li; Doina Caragea; Cornelia Caragea
Title Towards Practical Usage of a Domain Adaptation Algorithm in the Early Hours of a Disaster Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 692-704
Keywords Twitter; Domain adaptation; Disaster; Classification
Abstract Many machine learning techniques have been proposed to reduce the information overload in social media data during an emergency situation. Among such techniques, domain adaptation approaches present greater potential as compared to supervised algorithms because they don't require labeled data from the current disaster for training. However, the use of domain adaptation approaches in practice is sporadic at best. One reason is that domain adaptation algorithms have parameters that need to be tuned using labeled data from the target disaster, which is presumably not available. To address this limitation, we perform a study on one domain adaptation approach with the goal of understanding how much source data is needed to obtain good performance in a practical situation, and what parameter values of the approach give overall good performance. The results of our study provide useful insights into the practical application of domain adaptation algorithms in real crisis situations.
Address Kansas State University; University of North Texas
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2057
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Author Kathleen Moore
Title The Tweet Before the Storm: Assessing Risk Communicator Social Media Engagement During the Prodromal Phase – A Work in Progress Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 705-714
Keywords Risk communication; crisis response; social media; Twitter
Abstract Social media during the prodromal phase of the crisis lifecycle is critically understudied in the academic literature, as is the understanding of the role of engagement in these mediums by crisis responders and managers in helping the public prepare for a crisis event. This study analyzed 2.8 million tweets captured prior to the landfall of Hurricane Sandy. Risk communicators were identified and their tweets assessed for characteristics in the strategic use of Twitter and their levels of engagement with the general public. This work in progress provides a foundation for a longitudinal studyanalyzing future crisis events and measuring the growth of expertise and engagement in social media by crisis communicators.
Address College of Integrated Sciences and Technology, James Madison University, Harrisonburg, VA, USA
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2058
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Author Yan Wang; John E. Taylor
Title Tracking urban resilience to disasters: a mobility network-based approach Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 97-109
Keywords Fisher information; human mobility; network analysis; Twitter; urban resilience
Abstract Disaster resilience is gaining increasing attention from both industry and academia, but difficulties in operationalizing the concept remain, especially in the urban context. Currently, there is scant literature on measuring both spatial and temporal aspects of resilience empirically. We propose a bio-inspired quantitative framework to track urban resilience to disasters. This framework was built upon a daily human mobility network, which was generated by geolocations from a Twitter Streaming API. System-wide metrics were computed over time (i.e. pre-, during and post-disasters). Fisher information was further adopted to detect the perturbation and dynamics in the system. Specifically, we applied the proposed approach in a flood case in the metropolis of São Paulo. The proposed approach is efficient in uncovering the dynamics in human movements and the underlying spatial structure. It adds to our understanding of the resilience process in urban disasters.
Address Charles E. Via, Jr. Department of Civil and Environmental Engineering, Virginia Tech; School of Civil and Environmental Engineering, Georgia Tech
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2003
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Author Federico Angaramo; Claudio Rossi
Title Online clustering and classification for real-time event detection in Twitter Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 1098-1107
Keywords Event detection, Social Media, Clustering, Machine Learning, Twitter
Abstract Event detection from social media is a challenging task due to the volume, the velocity and the variety of user-generated data requiring real-time processing. Despite recent works on this subject, a generalized and scalable approach that could be applied across languages and topics has not been consolidated, yet. In this paper, we propose a methodology for real-time event detection from Twitter data that allows users to select a topic of interest by defining a simple set of keywords and a matching rule. We implement the proposed methodology and evaluate it with real data to detect different types of events.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track 1st International Workshop on Intelligent Crisis Management Technologies for Climate Events (ICMT) Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2182
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Author Shane Halse; Jess Kropczynski; Andrea Tapia
Title Using Metrics of Stability to Identify Points of Failure and Support in Online Information Distribution during a Disaster Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 1121-1121
Keywords Information distribution, Social Media, Stability, Hurricane Sandy, Hurricane, Twitter, Social Network Analysis, Crisis
Abstract We utilize the 2012 Hurricane Sandy dataset to investigate methods to measure network stability during a crisis. While previous research on information distribution has focused on individuals that are most connected, or most willing to share information, we examined this dataset for indicators of network stability. The value of this measure is to identify the points of failure within the network. The findings in this paper provide support for the use of social network analysis within the realm of crisis response to identify the points of failure within the network.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Poster Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2184
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Author Diana Fischer; Carsten Schwemmer; Kai Fischbach
Title Terror Management and Twitter: The Case of the 2016 Berlin Terrorist Attack Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 459-468
Keywords Terrorist attacks, social networking sites, social media, Twitter, topic modeling, terror management, sense-making
Abstract There is evidence that people increasingly use social networking sites like Twitter in the aftermath of terrorist attacks to make sense of the events at the collective level. This work-in-progress paper focuses on the content of Twitter messages related to the 2016 terrorist attack on the Berlin Christmas market. We chose topic modeling to investigate the Twitter data and the terror management theory perspective to understand why people used Twitter in the aftermath of the attack. In particular, by connecting people and providing a real-time communication channel, Twitter helps its users collectively negotiate their worldviews and re-establish self-esteem. We provide first results and discuss next steps.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2123
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Author Shane Errol Halse; Aurélie Montarnal; Andrea Tapia; Frederick Benaben
Title Bad Weather Coming: Linking social media and weather sensor data Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 507-515
Keywords Twitter; weather; sensor data; social media
Abstract In this paper we leverage the power of citizen supplied data. We examined how both physical weather sensor data (obtained from the weather underground API) and social media data (obtained from Twitter) can serve to improve local community awareness during a severe weather event. A local tornado warning was selected due to its small scale and isolated geographic area, and only Twitter data found from within this geo-locational area was used. Our results indicate that during a severe weather event, an increase in weather activity obtained from the local weather sensors does correlate with an increase in local social media usage. The data found on social media also contains additional information from, and about the community of interest during the event. While this study focuses on a small scale event, it provides the groundwork for use during a much larger weather event.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2127
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Author Shane Halse; Jomara Binda; Samantha Weirman
Title It's what's outside that counts: Finding credibility metrics through non-message related Twitter features Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 516-528
Keywords Twitter; social media; trust
Abstract Social media data, such as Twitter, enables crisis response personnel and civilians to share information during a crisis situation. However, a lack of information gatekeeping processes also translates into concerns about both content and source credibility. This research aims to identify Twitter metrics which could assist with the latter. A 2 (average number of hashtags used) x 2 (ratio of tweets/retweets posted) x 2 (ratio of follower/followee) between-subjects experiment was conducted to evaluate the level of influence of Twitter broker metrics on behavioral intention and the perception of source credibility. The findings indicate that follower/followee ratio in conjunction with hashtag usage approached a significant effect on perceived source credibility. In addition, both Twitter awareness metrics and dispositional trust played an important role in determining behavioral intentions and perceived source credibility. Implications and limitations are also discussed.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2128
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Author Takuya Oki
Title Possibility of Using Tweets to Detect Crowd Congestion: A Case Study Using Tweets just before/after the Great East Japan Earthquake Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 584-596
Keywords Twitter, crowd congestion, time-series analysis, linguistic expression, disaster mitigation.
Abstract During large earthquakes, it is critical to safely guide evacuation efforts and to prevent accidents caused by congestion. In this paper, we focus on detecting the degree of crowd congestion following an earthquake based on information posted to Social Networking Services (SNSs). This research uses text data posted to Twitter just before/after the occurrence of the Great East Japan Earthquake (11 March 2011 at 02:46 PM JST). First, we extract co-occurring place names, proper nouns, and time-series information from tweets about congestion in the Tokyo metropolitan area (TMA). Next, using these extracted data, we analyze the frequency and spatiotemporal characteristics of these tweets. Finally, we identify expressions that describe the degree of crowd congestion and discuss methods to quantify these expressions based on a questionnaire survey and tweets that contain a photograph.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2133
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Author Leon Derczynski; Kenny Meesters; Kalina Bontcheva; Diana Maynard
Title Helping Crisis Responders Find the Informative Needle in the Tweet Haystack Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 649-662
Keywords informativeness, twitter, social media, actionability, information filtering
Abstract Crisis responders are increasingly using social media, data and other digital sources of information to build a situational understanding of a crisis situation in order to design an effective response. However with the increased availability of such data, the challenge of identifying relevant information from it also increases. This paper presents a successful automatic approach to handling this problem. Messages are filtered for informativeness based on a definition of the concept drawn from prior research and crisis response experts. Informative messages are tagged for actionable data – for example, people in need, threats to rescue efforts, changes in environment, and so on. In all, eight categories of actionability are identified. The two components – informativeness and actionability classification – are packaged together as an openly-available tool called Emina (Emergent Informativeness and Actionability).
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2139
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Author Songhui Yue; Jyothsna Kondari; Aibek Musaev; Songqing Yue; Randy Smith
Title Using Twitter Data to Determine Hurricane Category: An Experiment Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 718-726
Keywords Social Media Data, Hurricane Category, Twitter, Prediction
Abstract Social media posts contain an abundant amount of information about public opinion on major events, especially natural disasters such as hurricanes. Posts related to an event, are usually published by the users who live near the place of the event at the time of the event. Special correlation between the social media data and the events can be obtained using data mining approaches. This paper presents research work to find the mappings between social media data and the severity level of a disaster. Specifically, we have investigated the Twitter data posted during hurricanes Harvey and Irma, and attempted to find the correlation between the Twitter data of a specific area and the hurricane level in that area. Our experimental results indicate a positive correlation between them. We also present a method to predict the hurricane category for a specific area using relevant Twitter data.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2145
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Author Thomas Spielhofer; Anna Sophie Hahne; Christian Reuter; Marc-André Kaufhold; Stefka Schmid
Title Social Media Use in Emergencies of Citizens in the United Kingdom Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Emergencies; social media; Twitter; Facebook; representative study
Abstract People use social media in various ways including looking for or sharing information during crises or emergencies

(e.g. floods, storms, terrorist attacks). Few studies have focused on European citizens? perceptions, and just one

has deployed a representative sample to examine this. This article presents the results of one of the first

representative studies on this topic conducted in the United Kingdom. The study shows that around a third (34%)

have used social media during an emergency and that such use is more widespread among younger people. In

contrast, the main reasons for not using social media in an emergency include technological concerns and that the

trustworthiness of social media content is doubtful. However, there is a growing trend towards increased use. The

article deduces and explores implications of these findings, including problems potentially arising with more

citizens sharing information on social media during emergencies and expecting a response.
Address Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC), Germany;The Tavistock Institute of Human Relations (TIHR)
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1849
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Author Liuqing Li; Edward A. Fox
Title Understanding patterns and mood changes through tweets about disasters Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Disaster, Pattern, User Classification, Mood Detection, Twitter
Abstract We analyzed a sample of large tweet collections gathered since 2011, to expand understanding about tweeting

patterns and emotional responses of different types of tweeters regarding disasters. We selected three examples for

each of four disaster types: school shooting, bombing, earthquake, and hurricane. For each collection, we deployed

our novel model TwiRole for user classification, and an existing deep learning model for mood detection. We

found differences in the daily tweet count patterns, between the different types of events. Likewise, there were

different average scores and patterns of moods (fear, sadness, surprise), both between types of events, and between

events of the same type. Further, regarding surprise and fear, there were differences among roles of tweeters. These

results suggest the value of further exploration as well as hypothesis testing with our hundreds of event and trend

related tweet collections, considering indications in those that reflect emotional responses to disasters.
Address Virginia Tech, United States of America
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1863
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Author Richard McCreadie; Cody Buntain; Ian Soboroff
Title TREC Incident Streams: Finding Actionable Information on Social Media Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization
Abstract The Text Retrieval Conference (TREC) Incident Streams track is a new initiative that aims to mature social

media-based emergency response technology. This initiative advances the state of the art in this area through an

evaluation challenge, which attracts researchers and developers from across the globe. The 2018 edition of the track

provides a standardized evaluation methodology, an ontology of emergency-relevant social media information types,

proposes a scale for information criticality, and releases a dataset containing fifteen test events and approximately

20,000 labeled tweets. Analysis of this dataset reveals a significant amount of actionable information on social

media during emergencies (> 10%). While this data is valuable for emergency response efforts, analysis of the

39 state-of-the-art systems demonstrate a performance gap in identifying this data. We therefore find the current

state-of-the-art is insufficient for emergency responders? requirements, particularly for rare actionable information

for which there is little prior training data available.
Address University of Glasgow, United Kingdom;New York University, USA;National Institute of Standards and Technology, USA
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1867
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Author Shane Errol Halse; Rob Grace; Jess Kropczynski; Andrea Tapia
Title Simulating real-time Twitter data from historical datasets Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Twitter, Simulation, Crisis Response, Social Media
Abstract In this paper, we will discuss a system design for simulating social media data based on historical datasets. While many datasets containing data collected from social media during crisis have become publicly available, there is a lack of tools or systems can present this data on the same timeline as it was originally posted. Through the design and use of the tool discussed in this paper, we show how historical datasets can be used for algorithm testing, such as those used in machine learning, to improve the quality of the data. In addition, the use of simulated data also has its benefits in training scenarios, which would allow participants to see real, non-fabricated social media messages in the same temporal manner as found on a social media platform. Lastly, we will discuss the positive reception and future improvements suggested by 911 Public Service Answering Point (PSAP) professionals.
Address PSU, United States of America;University of Cincinnati
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1898
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Author Jens Kersten; Anna Kruspe; Matti Wiegmann; Friederike Klan
Title Robust filtering of crisis-related tweets Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Filtering, Convolutional Neural Networks, Natural Disasters, Twitter, Model Transferability
Abstract Social media enables fast information exchange and status reporting during crises. Filtering is usually required to

identify the small fraction of social media stream data related to events. Since deep learning has recently shown to

be a reliable approach for filtering and analyzing Twitter messages, a Convolutional Neural Network is examined for

filtering crisis-related tweets in this work. The goal is to understand how to obtain accurate and robust filtering

models and how model accuracies tend to behave in case of new events. In contrast to other works, the application

to real data streams is also investigated. Motivated by the observation that machine learning model accuracies

highly depend on the used data, a new comprehensive and balanced compilation of existing data sets is proposed.

Experimental results with this data set provide valuable insights. Preliminary results from filtering a data stream

recorded during hurricane Florence in September 2018 confirm our results.
Address German Aerospace Center (DLR), Germany;Bauhaus-Universität Weimar
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1909
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Author Anna Kruspe; Jens Kersten; Friederike Klan
Title Detecting event-related tweets by example using few-shot models Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social media, Twitter, Relevance, Keywords, Hashtags, Few-shot models, One-class classification
Abstract Social media sources can be helpful in crisis situations, but discovering relevant messages is not trivial. Methods

have so far focused on universal detection models for all kinds of crises or for certain crisis types (e.g. floods).

Event-specific models could implement a more focused search area, but collecting data and training new models for

a crisis that is already in progress is costly and may take too much time for a prompt response. As a compromise,

manually collecting a small amount of example messages is feasible. Few-shot models can generalize to unseen

classes with such a small handful of examples, and do not need be trained anew for each event. We show how

these models can be used to detect crisis-relevant tweets during new events with just 10 to 100 examples and

counterexamples. We also propose a new type of few-shot model that does not require counterexamples.
Address German Aerospace Center (DLR), Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1911
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Author Humaira Waqas; Muhammad Imran
Title #CampFireMissing: An Analysis of Tweets About Missing and Found People From California Wildfires Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords social media, Twitter, missing and found people, California wildfires, disaster response
Abstract Several research studies have shown the importance of social media data for humanitarian aid. Among others,

the issue of missing and lost people during disasters and emergencies is crucial for disaster managers. This work

analyzes Twitter data from a recent wildfire event to determine its usefulness for the mitigation of the missing and

found people issue. Data analysis performed using various filtering techniques, and trend analysis revealed that

Twitter contains important information potentially useful for emergency managers and volunteers to tackle this

issue. Many tweets were found containing full names, partial names, location information, and other vital clues

which could be useful for finding missing people.
Address Qatar Computing Research Institute, Qatar
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1915
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Author Fedor Vitiugin; Carlos Castillo
Title Comparison of Social Media in English and Russian During Emergencies and Mass Convergence Events Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social Media, Crisis Informatics, Twitter, Information Extraction.
Abstract Twitter is used for spreading information during crisis events. In this paper, we first retrieve event-related information

posted in English and Russian during six disasters and sports events that received wide media coverage in both

languages, using an adaptive information filtering method for automating the collection of about 100 000 messages.

We then compare the contents of these messages in terms of 17 informational and linguistic features using a

difference in differences approach. Our results suggest that posts in each language are focused on different types

of information. For instance, almost 50% of the popular people mentioned in these messages appear exclusively

in either the English messages or the Russian messages, but not both. Our results also suggest differences in the

adoption of platform mechanics during crises between Russian-speaking and English-speaking users. This has

important implications for data collection during crises, which is almost always focused on a single language.
Address Independent;Universitat Pompeu Fabra
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 1916
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Author Richard McCreadie; Cody Buntain; Ian Soboroff
Title Incident Streams 2019: Actionable Insights and How to Find Them Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 744-760
Keywords Emergency Management, Crisis Informatics, Real-time, Twitter, Categorization.
Abstract The ubiquity of mobile internet-enabled devices combined with wide-spread social media use during emergencies is posing new challenges for response personnel. In particular, service operators are now expected to monitor these online channels to extract actionable insights and answer questions from the public. A lack of adequate tools makes this monitoring impractical at the scale of many emergencies. The TREC Incident Streams (TREC-IS) track drives research into solving this technology gap by bringing together academia and industry to develop techniques for extracting actionable insights from social media streams during emergencies. This paper covers the second year of TREC-IS, hosted in 2019 with two editions, 2019-A and 2019-B, contributing 12 new events and approximately 20,000 new tweets across 25 information categories, with 15 research groups participating across the world. This paper provides an overview of these new editions, actionable insights from data labelling, and the automated techniques employed by participant systems that appear most effective.
Address University of Glasgow; InfEco Lab, New Jersey Institute of Technology (NJIT); National Institute of Standards and Technology (NIST)
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-67 ISBN 2411-3453 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes richard.mccreadie@glasgow.ac.uk Approved no
Call Number Serial 2268
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Author Jeremy Diaz; Lise St. Denis; Maxwell B. Joseph; Kylen Solvik; Jennifer K. Balch
Title Classifying Twitter Users for Disaster Response: A Highly Multimodal or Simple Approach? Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 774-789
Keywords User Classification, Disaster Response, Twitter, Model Comparison, Multimodal Deep Learning.
Abstract We report on the development of a classifier to identify Twitter users contributing first-hand information during a disaster. Identifying such users helps social media monitoring teams identify critical information that might otherwise slip through the cracks. A parallel study (St. Denis et al., 2020) demonstrates that Twitter user filtering creates an information-rich stream of content, but the best way to approach this task is unexplored. A user's profile contains many different “modalities” of data, including numbers, text, and images. To integrate these different data types, we constructed a multimodal neural network that combines the loss function of all modalities, and we compared the results to many individual unimodal models and a decision-level fusion approach. Analysis of the results suggests that unimodal models acting on Twitter users' recent tweets are sufficient for accurate classification. We demonstrate promising classification of Twitter users for crisis response with methods that are (1) easy to implement and (2) quick to both optimize and infer.
Address Institute for Computational and Data Sciences, The Penn State University Department of Geography, The Penn State University; CIRES, Earth Lab, University of Colorado, Boulder; CIRES, Earth Lab, University of Colorado, Boulder; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-69 ISBN 2411-3455 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes jad6655@psu.edu Approved no
Call Number Serial 2270
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Author Liuqing Li; Edward A. Fox
Title Disaster Response Patterns across Different User Groups on Twitter: A Case Study during Hurricane Dorian Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 838-848
Keywords Hurricane, Response, Pattern, User Classification, Twitter
Abstract We conducted a case study analysis of disaster response patterns across different user groups during Hurricane Dorian in 2019. We built a tweet collection about the hurricane, covering a two week period. We divided Twitter users into two groups: brand/organization or individual. We found a significant difference in response patterns between the groups. Brand users increasingly participated as the disaster unfolded, and they posted more tweets than individual users on average. Regarding emotions, brand users posted more tweets with joy and surprise, while individual users posted more tweets with sadness. Fear was a common emotion between the two groups. Further, both groups used different types of hashtags and words in their tweets. Some distinct patterns were also discovered in their concerns on specific topics. These results suggest the value of further exploration with more tweet collections, considering the behavior of different user groups during disasters.
Address Department of Computer Science, Virginia Tech; Department of Computer Science, Virginia Tech;
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-74 ISBN 2411-3460 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes liuqing@vt.edu Approved no
Call Number Serial 2275
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Author Rob Grace
Title Hyperlocal Toponym Usage in Storm-Related Social Media Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 849-859
Keywords Volunteered Geographic Information, Twitter, Information Behavior, Crisis Informatics, Emergency Management.
Abstract Crisis responders need to locate events reported in social media messages that typically lack geographic metadata such as geotags. Toponyms, places names referenced in messages, provide another source of geographic information, however, the availability and granularity of toponyms in crisis social media remain poorly understood. This study examines toponym usage and granularity across six categories of crisis-related information posted on Twitter during a severe storm. Findings show users often include geographic information in messages describing local and remote storm events but do so rarely when discussing other topics, more often use toponyms than geotags when describing local events, and tend to include fine-grained toponyms in reports of infrastructure damage and service disruption and course-grained toponyms in other kinds of storm-related messages. These findings present requirements for hyperlocal geoparsing techniques and suggest that social media monitoring presents more immediate affordances for course-grained damage assessment than fine-grained situational awareness during a crisis.
Address Texas Tech University
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-75 ISBN 2411-3461 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes rob.grace@ttu.edu Approved no
Call Number Serial 2276
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Author Usman Anjum; Vladimir Zadorozhny; Prashant Krishnamurthy
Title TBAM: Towards An Agent-Based Model to Enrich Twitter Data Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 146-158
Keywords Agent-Based Model, Twitter, Modeling and Simulation, Event Detection
Abstract Twitter is widely being used by researchers to understand human behavior, e.g. how people behave when an event occurs and how it changes their microblogging pattern. The changing microblogging behavior can have an important application in the form of detecting events. However, the Twitter data that is available has limitations in it has incomplete and noisy information and has irregular samples. In this paper we create a model, calledTwitter Behavior Agent-Based Model (TBAM)to simulate Twitter pattern and behavior using Agent-Based Modeling(ABM). The generated data can be used in place or to complement the real-world data and improve the accuracy of event detection. We confirm the validity of our model by comparing it with real data collected from Twitter
Address University of Pittsburgh; University of Pittsburgh; University of Pittsburgh
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language (up) English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Analytical Modeling and Simulation Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes usa3@pitt.edu Approved no
Call Number ISCRAM @ idladmin @ Serial 2321
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