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Author Tiago Badre Marino; Bruno Santos Do Nascimento; Marcos R. S. Borges pdf  isbn
openurl 
  Title GIS supporting data gathering and fast decision making in emergencies situations Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Geographic information systems; Information systems; Landslides; Mobile devices; Mobile telecommunication systems; Risk management; Telecommunication networks; Wireless networks; Data gathering; Data Sharing; Disaster areas; Emergency management; Field assessment; Latin America; Online registration; Web database; Disasters  
  Abstract This proposal rises from the Center for Disasters Scientific Support experience over eleven years supporting over a hundred disasters in Latin America. It also presents a case study applied to landslides assessments in Teresopolis (Brazil) city, when all field-generated knowledge was still registered in paper and later, at the base station, uploaded to database and finally available for managers evaluation and decision. The proposed methodology creates a platform (still under development) which allows online registration from different field agents during their evaluations enabling data upload combining mobile devices and telecommunication network (or Wi-Fi) technologies. Teams can also customize forms for different information classes (i.e. landslide assessment, rescued person, blocked road) and still retain the possibility to attach images, videos, other files related to each inspection. Incoming data are stored into a web database available for a real-time coordinators evaluation wherever they are (sometimes over a thousand of miles away from disaster area). © 2012 ISCRAM.  
  Address Universidade Federal Do Rio de Janeiro, Brazil  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Geographic Information Science and Technology Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 163  
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Author Christoph Markmann; Heiko A. Von Der Gracht; Jonas Keller; Rixa Kroehl pdf  isbn
openurl 
  Title Collaborative foresight as a meansto face future risks – An innovative platform conception Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Brainstorming sessions; Collaboration; Foresight; German federal government; Prediction markets; Requirement analysis; Support systems; Turbulent environments; Commerce  
  Abstract Increasing market volatility and disruptions imply risks for companies and governments and have become therefore focus topics. Adequate tools to identify, assess and manage future developments are key to survive in a turbulent environment. In our paper, we present the systematic development process of an innovative, web-based foresight platform, which is a joint research project funded by the German Federal Government and aims to improve the robustness in decision making by collaborative foresight. Its four interlinked applications have the purpose to enable their users a collaborative generation, discussion, evaluation and development of future-oriented knowledge. Thereby, a special emphasis is on the relevance and the timeliness of the provided information. Within the multi-stage requirement analysis of the tool platform we analyzed existing concepts in order to identify strengths and weaknesses and conducted brainstorming sessions and interviews with professionals of 130 companies and organizations to account for different backgrounds, perspectives and intentions. © 2012 ISCRAM.  
  Address Institute for Futures Studies and Knowledge Management (IFK), EBS Business School, Wiesbaden, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Planning and Foresight Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 164  
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Author Robin Marterer; Matthias Moi; Rainer Koch pdf  isbn
openurl 
  Title An architecture for distributed, event-driven systems to collect and analyze data in emergency operations and training exercises Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Data reduction; Information services; Information systems; Service oriented architecture (SOA); Complex event processing; Data collection; Distributed systems; Emergency operations; Training exercise; Architecture  
  Abstract In order to perform serious research on reliable data from emergency operations and trainings, technological support is essential. Therefore we present an architecture for distributed, event-driven systems for the collection and analysis of data in emergency operations and trainings. The logical as well as the technical architecture will be presented. Most important design decisions, e.g. regarding extensibility, will be described. The architecture has been implemented as a system, which is composed out of a core server and distributed sensors sending data. The system is running since two years in two big European cities. © 2012 ISCRAM.  
  Address University of Paderborn, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Event-Driven Techniques and Methods for Crisis Management Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 165  
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Author Susannah McClendon; Anthony C. Robinson pdf  isbn
openurl 
  Title Leveraging geospatially-oriented social media communications in disaster response Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Disasters; Emergency services; Information filtering; Information systems; Crisis management; Design considerations; Geographic information; Information resource; Mashups; Social media; Spatial informations; Support crisis management; Information management  
  Abstract Geospatially-oriented social media communications have emerged as a common information resource to support crisis management. Our research compares the capabilities of two popular systems used to collect and visualize such information – Project Epic's Tweak the Tweet (TtT) and Ushahidi. Our research uses geospatially-oriented social media gathered by both projects during recent disasters to compare and contrast the frequency, content, and location components of contributed information to both systems. We compare how data was gathered and filtered, how spatial information was extracted and mapped, and the mechanisms by which the resulting synthesized information was shared with response and recovery organizations. In addition, we categorize the degree to which each platform in each disaster led to actions by first responders and emergency managers. Based on the results of our comparisons we identify key design considerations for future social media mapping tools to support crisis management. © 2012 ISCRAM.  
  Address GeoVISTA Center, Department of Geography, Pennsylvania State University, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Geographic Information Science and Technology Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 166  
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Author Richard McMaster; Chris Baber; Tom Duffy pdf  isbn
openurl 
  Title The role of artefacts in Police emergency response sensemaking Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Command and control systems; Communication; Information systems; Law enforcement; Collaborative sensemaking; Command and control; Data collection; Distributed cognition; Emergency response; Qualitative study; Sensemaking; Technical factors; Emergency services  
  Abstract This paper presents a study of the role of artefacts in sensemaking during emergency response. A qualitative study was conducted with two UK Police Forces, with a particular focus on the role of artefacts in the creation and modification of sensemaking frames. This research demonstrates that sensemaking is a key component of emergency response Command and Control and that this activity is distributed across the individuals within the system. Collaborative sensemaking is coordinated via social and organisational means, supported by a range of private (informal) and shared (formal) artefacts, which function as resources for action – cueing frame seeking and frame-defined data collection. The study also reveals the role of narrative in bridging the gap between these two parallel sensemaking processes and raises implications for the further digitisation of the emergency response environment, demonstrating the importance of balancing social and technical factors in the design of ICT for emergency response. © 2012 ISCRAM.  
  Address University of Birmingham, United Kingdom  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Command and Control Studies Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 168  
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Author Stella Moehrle pdf  isbn
openurl 
  Title Generic self-learning decision support system for large-scale disasters Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Artificial intelligence; Decision making; Decision support systems; Disaster prevention; Disasters; Information systems; Complex structure; Decision makers; Decision making process; Decision process; Disaster management; Emergency response; Large-scale disasters; Work in progress; Emergency services  
  Abstract Large-scale disasters, particularly failures of critical infrastructures, are exceptional situations which cannot be solved with standard countermeasures. The crises are complex and the decision makers face acute time pressure to respond to the disaster. IT based decision support systems provide potential solutions and assist the decision making process. Many decision support systems in emergency response and management concentrate on one kind of disaster. Moreover, complex structures are modeled and recommendations are made rule-based. This work in progress paper describes the first steps towards the development of a generic and self-learning decision support system. The methodology used is case-based reasoning. The paper concludes with a sample emergency decision process. © 2012 ISCRAM.  
  Address Institute for Nuclear and Energy Technologies, Karlsruhe Institute of Technology, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Track Decision Support Methods for Complex Crises Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 171  
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Author Ahmed Nagy; Jeannie Stamberger pdf  isbn
openurl 
  Title Crowd sentiment detection during disasters and crises Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Bayesian networks; Emergency services; Information systems; Risk management; Social networking (online); Crisis management; Disaster response; Emergency management; Short message; Twitter; Disasters  
  Abstract Microblogs are an opportunity for scavenging critical information such as sentiments. This information can be used to detect rapidly the sentiment of the crowd towards crises or disasters. It can be used as an effective tool to inform humanitarian efforts, and improve the ways in which informative messages are crafted for the crowd regarding an event. Unique characteristics of microblogs (lack of context, use of jargon etc) in Tweets expressed by a message-sharing social network during a disaster response require special handling to identify sentiment. We present a systematic evaluation of approaches to accurately and precisely identify sentiment in these Tweets. This paper describes sentiment detection expressed in 3698 Tweets, collected during the September 2010, San Bruno, California gas explosion and resulting fires. The data collected was manually coded to benchmark our techniques. We start by using a library of words with annotated sentiment, SentiWordNet 3.0, to detect the basic sentiment of each Tweet. We complemented that technique by adding a comprehensive list of emoticons, a sentiment based dictionary and a list of out-of-vocabulary words that are popular in brief, online text communications such as lol, wow, etc. Our technique performed 27% better than Bayesian Networks alone, and the combination of Bayesian networks with annotated lists provided marginal improvements in sentiment detection than various combinations of lists. © 2012 ISCRAM.  
  Address Carnegie Mellon Silicon Valley, IMT Lucca Institute of Advanced Studies, United States; Disaster Management Initiative, Carnegie Mellon Silicon Valley, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 173  
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Author Christian Neuhaus; Mario Hannappel; Daniela Giebel; Sabine Färfers pdf  isbn
openurl 
  Title Crisis management systems in Germany – A status report about the current functions and developments of private and public crisis managementsystems in Germany Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Civil defense; Disasters; Information systems; Management information systems; Risk management; Command; Crisis communications; Crisis management; Crisis management systems; Emergency management; Interoperability  
  Abstract Crisis management systems play a critical role in supporting responders and decision makers in their crisis and emergency management functions. Even though these systems and solutions have been broadly adopted in private and public organizations, very few quantitative studies can be found on their functions, user groups, targeted stakeholders, their technological requirements and their scope of services. The present study gives an outline of our ongoing project and an insight in the first results of a three-year study of crisis management systems in Germany. The study will outline the methods of our analysis and will present some results from an analysis of over more than 170 systems from over 70 vendor/developers. It will then give a conclusion of the results and outline open and future questions. © 2012 ISCRAM.  
  Address University of Siegen, Institute for Media Research, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Command and Control Studies Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 174  
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Author Susanna Nilsson; Joel Brynielsson; Magdalena Granasen; Charlotte Hellgren; Sinna Lindquist; Mikael Lundin; Maribel Narganes Quijano; Jiri Trnka pdf  isbn
openurl 
  Title Making use of new media for pan-European crisis communication Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Hardware; Alerting; Crisis Information; New media; Screening tool; Social media; Information systems  
  Abstract Social or new media have over the past years become an integrated part of human communication, both as a means to establish and maintain social relationships, but also as a means of sharing and co-creating information. New media comes with an array of possibilities for individuals as well as organisations, corporations and authorities. Within the field of crisis communication new media possibilities, such as online sharing and social networking, has had an impact on the way crisis information is disseminated and updated. This paper addresses the issues related to using new media as a means of communicating crisis information and broadcasting alerting messages to the general population, and also discusses the role of new media in future pan-European alerting. It focuses on current and on-going research on social media for crisis communication. An extensive systematic literature review was done to identify factors that affect the use of social media for alerting and warning. These factors were mirrored in experiences, collected through interviews, in crisis communication organisations in three European regions (Sweden, Czech Republic and Spain). The factors finally form the basis for suggestions regarding the design of technological tools for both communication and information collection as part of a pan-European alerting system. © 2012 ISCRAM.  
  Address Swedish Defence Research Agency, SE-164 90 Stockholm, Sweden; Tecnalia Research and Innovation, Parque Tecnológico de Bizkaia, E-48170 Zamudio, Spain  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 175  
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Author Jason R.C. Nurse; Sadie Creese; Michael Goldsmith; Rachel Craddock; Glyn Jones pdf  isbn
openurl 
  Title An initial usability evaluation of the secure situation awareness system Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Crisis management; Human experience; Situation awareness; System evaluation; Usability; User testing; Bioinformatics  
  Abstract The importance of situation awareness systems in crisis-management scenarios cannot be emphasised enough. These systems enable entire disaster situations to be mapped out in a real-time fashion thereby aiding significantly in human decision-making and the necessary positioning, management and deployment of resources. As a result of the core role these systems play in responding to crises, it is vital that they are highly usable and optimized for human cognition and experience. In this paper we consider this reality in the context of an initial evaluation of the visualisation interface of a situation-awareness tool called Secure Situation Awareness (SSA). Our evaluation seeks to gather useful feedback from potential end-users on the usability of the tool's interface to feed into the design and development of interfaces for similar systems. © 2012 ISCRAM.  
  Address Department of Computer Science, University of Oxford, United Kingdom; Thales UK Research and Technology, United Kingdom  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Human Experiences in the Design of Crisis Response and Management Services and Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 176  
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Author Dick Ooms; Willem-Jan Van Den Heuvel pdf  isbn
openurl 
  Title Business not as usual: Civil-military interactionfrom an e-business perspective Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Electronic commerce; Information analysis; Information dissemination; Information systems; International cooperation; Civil-Military Interaction; Coordination; eBusiness; Information sharing; Peace support operation; Behavioral research  
  Abstract In peace support operations, military and civil actors are often cooperating in international coalitions. In such operations, effective and efficient coordination and information sharing is a prerequisite for effective Civil-Military Interaction (CMI), but the literature shows that this still leaves much room for improvement. Most research in this area takes a behavioral-science approach. We argue that existing research could be complemented with a design-science approach, which is an Information Systems problem-solving paradigm with its roots in engineering. After developing a high level CMI information exchange model and identifying inhibitors for information exchange, this paper provides a comparison between CMI in peace support operations and the collaboration of commercial enterprises using the e-Business paradigm. Based on observed similarities, the paper argues that the enabling technology for e-Business could overcome current inhibitors for effective and efficient information exchange for CMI in peace support operations, and is complementary to other mechanisms for information exchange. © 2012 ISCRAM.  
  Address Netherlands Defence Academy, Tilburg University, Netherlands; European Research Institute for Service Science, Tilburg University, Netherlands  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Inter-Organizational Exercises and Operations Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 179  
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Author Dilek Ozceylan Aubrecht; Michael R. Bartolacci pdf  isbn
openurl 
  Title The impact and opportunities for wireless communications in chinese disaster planning and management Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Disaster prevention; Information systems; Risk management; Wireless telecommunication systems; China; Disaster planning; Disaster reduction; Emergency management; Emergency responders; Management activities; Natural and man-made disasters; Wireless communications; Disasters  
  Abstract Natural disasters such as hurricanes, floods, earthquakes, fires as well as those of manmade origins, such as dam breaches, necessitate communication between and among emergency responders, governmental officials, and the impacted populace. As the third largest country in terms of area and first in terms of population, China is no stranger to natural and manmade disasters of varying kinds. Until recently, the country had no central focus on dealing with such events and allowed local officials for the most part to plan and carry out all of the activities involved in disaster planning and management. Advances in the Chinese economy and more of a nationalist slant on policies have attempted to broaden the planning scope and management across the country with varying results. The deployment of wireless communications across China has assisted in disaster planning and management activities, but inconsistent policies and a haphazard approach to its deployment have hindered its ability to fully aid such activities. With a population of more than 1.3 billion (2010 Census) and its wide geography, China is one of the most natural disaster-affected countries in the world. Many natural disasters occur in China frequently and often result in severe damage and loss of life. In response to these events, several strategies for emergency management should be implemented, but in particular the integration of the deployment of wireless networks throughout the rural parts of the country with disaster/emergency planning for the same areas should be undertaken. © 2012 ISCRAM.  
  Address Sakarya University, Turkey; Penn State University- Berks, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Wireless Connectivity Management Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 181  
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Author Jack Pagotto; Darrell O'Donnell pdf  isbn
openurl 
  Title Canada's multi-agency situational awareness system – Keeping it simple Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Atoms; Bioinformatics; Civil defense; Computer architecture; Disasters; Geographic information systems; Information dissemination; Information systems; Maps; Risk management; Virtual reality; Cap; Collaboration; Common alerting protocols; Data aggregation; Emergency management; GeoRSS; Hub; Incident; Information exchanges; Multi agencies; Open Standards; Situational awareness; System-of-systems; Information management  
  Abstract The Canadian Multi-Agency Situational Awareness System (MASAS) is rapidly becoming Canada's national system for exchanging emergency management incident-relevant information amongst multiple agencies and jurisdictions. Through the use of structured information aligned with open standards, and a centrally managed open architecture, MASAS provides a trusted virtual community with the ability to seamlessly exchange emergency management information. MASAS offers an information exchange architecture that is based around a highly resilient system of data aggregation hubs that are easily accessible directly or through third party commercial tools by emergency management officials at all levels, from the smallest community in the most remote areas of Canada's north to key federal stakeholders such as the federal Government Operations Centre or the Canadian military. This paper highlights the key design principles, experimental activities, and technology implementation strategies that are positioning MASAS as a Canadian success story in the making – from coast to coast to coast. © 2012 ISCRAM.  
  Address Centre for Security Science, Canada; Continuum Loop Inc., Canada  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Inter-Organizational Exercises and Operations Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 182  
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Author Nicholas Palmer; Roelof Kemp; Thilo Kielmann; Henri Bal pdf  isbn
openurl 
  Title RAVEN: Using smartphones for collaborative disaster data collection Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Database systems; Disaster prevention; Disasters; Distributed computer systems; Groupware; Information systems; Signal encoding; Smartphones; User interfaces; Android; Centralized resources; Collaborative Editing; Collaborative softwares; Data distribution; Data synchronization; Disaster management; Work in progress; Android (operating system)  
  Abstract In this paper we describe our work in progress on RAVEN, a framework, which makes it possible to build applications for collaborative editing of structured data on Android. RAVEN offers developers compile time tools, which use only the schema to generate all database handling components, edit and list user interfaces, as well as those needed for data synchronization, significantly reducing development effort. In addition, RAVEN also offers the ability to do the same work, entirely at runtime, using only a smartphone. With RAVEN it is possible to construct data oriented applications on phone at any time, including during a disaster. Users can share their applications simply by sharing the database and corresponding schema. Thus, RAVEN enables completely decentralized application creation, sharing, and data distribution, avoiding issues of connectivity to centralized resources. In this paper we show that with RAVEN it is possible to construct a new application at runtime and compare the results with an equivalent custom-built application. © 2012 ISCRAM.  
  Address VU University Amsterdam, Netherlands  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Analytical Modelling and Simulation Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 183  
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Author Kamil Panitzek; Tobias Bönning; Immanuel Schweizer; Gero Seipel; Max Mühlhäuser pdf  isbn
openurl 
  Title Enhancing robustness of first responder communication in urban environments Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Mobile devices; Topology; Wireless mesh networks (WMN); Analysis; First Response; Resiliency; Urban areas; Wireless routers; Routers  
  Abstract Communication is crucial for first responders. Crisis management is nearly impossible without good means of communication. Unfortunately the communication technology used by first responders today does not scale well. Also most of the given infrastructure, such as cell towers, might be destroyed. In recent research ad-hoc and peer-to-peer based communication has been proposed to solve the problem of resilient communication. Most mobile devices are equipped with wireless transceivers that make them suitable to participate in ad-hoc networks. But node density might be too small for a connected topology. In this paper we, therefore, discuss the implications of an emergency switch for private wireless routers allowing them to transition to an emergency mode to create a supportive wireless mesh network. To analyze if such a network would result in a resilient topology real data from wireless routers in a city is gathered. We calculate the locations of private and public routers from GPS traces and compare the resulting networks with each other. © 2012 ISCRAM.  
  Address TU Darmstadt, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Wireless Connectivity Management Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 184  
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Author David Passenier; Jeroen Wolbers; Julia Mollee; Kees Boersma; Peter Groenewegen pdf  isbn
openurl 
  Title Formalization of crisis response coordination from a public inquiry report Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Data reduction; Information systems; Amsterdam Airport Schiphol; Crisis coordination; Critical problems; Data formalization; Information and communication systems; Information networks; Inter-organizational coordinations; Public inquiries; Information services  
  Abstract We assess the usability of public inquiry report data to build a formal trace that can be used in later stages to create an agent model simulating crisis response coordination. The case taken is a train tunnel fire near the underground train station at Amsterdam Airport Schiphol that turned out to be harmless, but the incident illustrated key weaknesses in inter-organizational coordination causing a slower response than required in case of a more serious fire. We present a taxonomy of data problems resulting from our attempt to reconstruct a logical series of events. This highlights gaps or ambiguities in data pertaining to coordination practices, communication networks, situational properties and information and communication systems. Our formal trace cannot support all the report's claims that explain the failures in coordination. The report data show some critical problems, but can still serve as a basis for an information network model of the crisis. © 2012 ISCRAM.  
  Address Vrije Universiteit Amsterdam, Netherlands  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Research Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 185  
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Author Gertraud Peinel; Thomas Rose; Alexander Wollert pdf  isbn
openurl 
  Title The myth of business process modelling for emergency management planning Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Civil defense; Disasters; Information management; Information systems; Risk management; Business Process; Business process modelling; Collaborative preparation; Emergency management; Emergency management planning; Process management; Smart Checklists; Standard operating procedures; Emergency services  
  Abstract Over the last two decades a significant number of projects tried to convey the concept of business process man-agement to the domain of emergency management. Most of these approaches sought a partial automation for the execution of standard operating procedures in the sense of workflow support, while others strived for the sup-port and integration of information management and data streams in command centres during a crisis. This pa-per focuses on the planning of disaster response for reasons of better preparedness. It discusses whether emer-gency management organisations can capitalize on off-the-shelf business process modelling tools to prepare for disasters more effectively, and whether the concepts of process modelling can be applied to standard operating procedures and vice versa. Moreover, it investigates whether such tools can efficiently support a collaborative preparation of police, fire departments, and rescue organizations. This paper will demonstrate why conventional business process means are inapplicable as planning tool in this domain. And it will also give an outlook to so called smart checklists that might be better suited both for the planning and response phase of emergency epi-sodes. © 2012 ISCRAM.  
  Address Risk Management and Decision Support, Fraunhofer FIT and Information Systems, RWTH Aachen, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Research Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 186  
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Author Sung-Yueh Perng; Monika Büscher; Lisa Wood; Ragnhild Halvorsrud; Michael E. Stiso; Leonardo Ramirez; Amro Al-Akkad pdf  isbn
openurl 
  Title Peripheral response: Microblogging during the 22/7/2011 Norway attacks Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Microblogging; Norway attacks; Peripheral response; Resource coordinations; Situation awareness; Professional aspects  
  Abstract This paper presents a case study of a very recent man-made crisis in Norway on 22 July, 2011, during which a single person first detonated a bomb in downtown Oslo and then killed 69 young people on the island of Utøya. It proposes a novel way of conceptualizing the public contribution to mobilization of resources using microblogging, particularly tweeting. By examining aspects of public and professional response to this crisis, the notion of peripheral response is developed in relation to emergent forms of agile and dialogic emergency response. Through examining the distributed efforts of responding to the crisis, the paper also revisits situation awareness and reflects upon the dynamic and constantly changing environment that social media and crises inhabit together. © 2012 ISCRAM.  
  Address Lancaster University, United Kingdom; SINTEF, Norway; Fraunhofer FIT, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 187  
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Author Sofie Pilemalm; Tobias Andersson Granberg; Rebecca Stenberg; Anders Axelsson pdf  isbn
openurl 
  Title Emergency response in rural areas Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Information technology; Risk management; Emergency management; Emergency response; First responders; Social capitals; Technical solutions; Rural areas  
  Abstract In this study, security and safety in rural parts of Sweden is investigated. New ways of organizing for efficient response can be found in the extended collaboration between societal sectors and in utilizing the local social capital. New categories of first responders and their requirements are identified and we propose non-technical and technical solutions as support. The results' application to large-scale crises is discussed. © 2012 ISCRAM.  
  Address Linköping university, Sweden; Swedish Rescue Services, Sweden  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Special Session Mixed Methods Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 188  
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Author Linda Plotnick; Starr Roxanne Hiltz; Matthew Burns pdf  isbn
openurl 
  Title For whom the siren sounds: Public perceptions of outdoor warning sirens in northeast Alabama Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Signaling; Tornadoes; Alabama; Emergency alerts; Notification systems; Public perception; Sirens  
  Abstract In tornado-prone Alabama, outdoor emergency sirens are used as a major component of the Emergency Alert and Notification System. However there have been no studies to date of the effectiveness of these sirens in Calhoun County. In April 2011 a major tornado swept through this area of northeast Alabama, leaving in its wake over 300 fatalities and massive destruction. This preliminary study examines public perceptions and reactions to the sirens for notification of tornadoes. Faculty and students of a mid-sized university in Calhoun County, Alabama were surveyed before and after the devastating 2011 tornado. Although the respondents find the sirens helpful, they have difficulty understanding the tones and spoken messages emitted by the sirens. Concerns about tornadoes did increase slightly after the 2011 tornado. Those who did experience an increase in concern were likely to change their behavior in preparations and response to tornadoes. © 2012 ISCRAM.  
  Address Jacksonville State University, United States; New Jersey Institute of Technology, United States  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Early Warning and Expert Systems for Disaster Management Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 189  
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Author Amy Rankin; Rita Kovordanyi; Joris Field; Henrik Eriksson pdf  isbn
openurl 
  Title Instructor's tasks in crisis management training Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Virtual reality; Crisis management; Exercise managements; Monitor and control; Training Systems; Virtual reality training; E-learning  
  Abstract In crisis management exercises the instructor's performance is critical to the success of the training. It is their responsibility to monitor and evaluate the exercise, as well as appropriately adjust and adapt the scenario to the unfolding events. Despite the importance of the instructor's skills in crisis management training little has been documented regarding successful methods or common pitfalls. The study presented in this paper is exploratory and aimed at investigating how instructors monitor and control large scale crisis management exercises. The results are intended to be used as a basis for further investigation on how instructors can be supported in virtual reality training systems. A summary of results from interviews is presented and followed by observations reports from two live exercises. Finally, key areas for instructor support in virtual-reality training systems are identified. © 2012 ISCRAM.  
  Address Linköping university, Sweden; National Aerospace Laboratories, NLR, Netherlands  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Human Experiences in the Design of Crisis Response and Management Services and Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 190  
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Author Carin Rencrantz; Niclas Karlsson; Rolf Olsson pdf  isbn
openurl 
  Title A concept for inter-organizational crisis management exercises Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Consequences; Cooperation; Coordination; Crisis management; Exercise; Management information systems  
  Abstract A large inter-organizational Swedish crisis management exercise was carried out during two months in 2011. It was unique in the sense that it combined both short-term and long-term crisis management involving more than 60 organizations and 6000 participants. This has never been done before in this context and therefore required an elaborated and sophisticated exercise concept. The purpose of this paper is to present the concept of the exercise as well as lessons learned about the concept and the Swedish crisis management system. The exercise was composed of three different phases each involving different methods with respect to exercising and evaluating effective and efficient crisis management. The general conclusion is that the exercise enabled analyzes and handling of both short-term and long-term crisis management. This implies that the exercise concept could be of great use in Sweden and other countries where emergencies call for cooperation between numerous distributed organizations. © 2012 ISCRAM.  
  Address Swedish Civil Contingencies Agency, Sweden  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Inter-Organizational Exercises and Operations Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 191  
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Author Christian Reuter; Volkmar Pipek; Torben Wiedenhöefer; Benedikt Ley pdf  isbn
openurl 
  Title Dealing with terminologies in collaborative systemsfor crisis management Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Communication; Information systems; Collaboration; Collaborative systems; Crisis communications; Crisis management; Empirical studies; Inter-organisational; Linguistic symbols; Theoretical foundations; Terminology  
  Abstract This paper presents approaches on how to deal with terminological ambiguities (different understandings of terms in heterogeneous groups of actors) in collaborative systems. First we will give some insight on the conceptual and theoretical foundation surrounding the 'triangle of reference', a model of how linguistic symbols are related to the objects they represent. Then we will describe the results of our exploratory empirical study, which was conducted in Germany, and dealt with inter-organisational crisis communication. Based on this, we will then deduce requirements necessary for supporting and dealing with terminologies, and propose technical approaches for collaborative systems. © 2012 ISCRAM.  
  Address Institute for Information Systems, University of Siegen, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 192  
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Author Felix Riedel; Fernando Chaves pdf  isbn
openurl 
  Title Workflows and decision tables for flexible early warning systems Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Artificial intelligence; Decision support systems; Information systems; Decision supports; Flexibility; Rules; Usability; Work-flows; Decision tables  
  Abstract Today's decision support systems for crisis management are mostly designed to support a fixed process that integrates a given set of information sources. This means policies that govern the crisis management process are tightly integrated with the implementation, which makes it hard to adapt the system to changing requirements. Modern systems are expected to be adaptable and need to evolve along with the availability of new information sources and changing business processes. Previous work suggested using workflow systems to manage crisis management processes. Current approaches that use workflow systems are not end-user friendly or not flexible enough. In this paper we present our approach that combines workflows and decision tables for creating more flexible decision support systems. While workflows are used to orchestrate services and implement information logistics in the decision support processes, embedded rule sets are used to provide flexibility and adaptability of workflows. The rule sets are authored using decision tables which are an easy-to-use representation that allows end-users to express rules in an intuitive way. © 2012 ISCRAM.  
  Address Fraunhofer IOSB, Germany  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Early Warning and Expert Systems for Disaster Management Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 194  
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Author Jozef Ristvej.; Tomas Lovecek; Katarína Kampova pdf  isbn
openurl 
  Title ESEC portal as a tool for improvement of security focused studies Type Conference Article
  Year 2012 Publication (up) ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012  
  Volume Issue Pages  
  Keywords Information systems; Education process; Educational systems; Esec; In-process; Labor markets; Practical requirements; Quality of education; Security; Education  
  Abstract This article describes progress within a project approved by The Education, Audiovisual and Culture Executive Agency (EACEA) in period from 10/2009 until 10/2012. The EACEA is responsible for the management of certain parts of the EU's programmes in the fields of education, culture and audiovisual. The idea of the eSEC project originated from the social requirement to increase the quality of education in the field of Security. The fault of the current educational systems is common detachment of the taught theory form the real practical requirements. That is the reason why it is necessary to focus more on the way in which the participants of education process can be prepared for the challenges which emerges from the labor market, which competencies are required and how it would be possible to link the educational systems of various institutions most efficiently. Therefore, the aim of our project eSEC is to develop and increase the competencies of students, pedagogues and research personnel working in the field of security, but even the expert public within the EU and the world. To achieve these objectives, an electronic portal eSEC is in process of development. © 2012 ISCRAM.  
  Address University of Žilina, Slovakia  
  Corporate Author Thesis  
  Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9780864913326 Medium  
  Track Education and Training Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 195  
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