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Author
Jonas Landgren
Title
Shared use of information technology in emergency response work: Results from a field experiment
Type
Conference Article
Year
2005
Publication
Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management
Abbreviated Journal
ISCRAM 2005
Volume
Issue
Pages
35-41
Keywords
Civil defense
;
Disasters
;
Information use
;
Management information systems
;
Risk management
;
Emergency management
;
Emergency response
;
Field experiment
;
First responders
;
Potential conflict
;
Sense-making theory
;
Sensemaking
;
Technology use
;
Emergency services
Abstract
This paper presents results from a field experiment of IT-use in emergency response work of a fire crew. A prototype has been developed to probe for instances of sensemaking supported by IT-use in such work. The findings have been analyzed in relation to research on design of emergency management information systems and sensemaking theory. Key findings from the field experiment suggest that there is a potential conflict between the role-based emergency management information systems and the shared use of information technology of first responders. Further it is advocated that prototypes should be used to explore the extrinsic of the work practice difficult to uncover using only direct-observation or interviews.
Address
Viktoria Institute, Sweden
Corporate Author
Thesis
Publisher
Royal Flemish Academy of Belgium
Place of Publication
Brussels
Editor
B. Van de Walle, B. Carle
Language
English
Summary Language
English
Original Title
Series Editor
Series Title
Abbreviated Series Title
Series Volume
Series Issue
Edition
ISSN
2411-3387
ISBN
9076971099
Medium
Track
KNOWLEDGE MANAGEMENT
Expedition
Conference
2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes
Approved
no
Call Number
Serial
674
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