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Frederick Benaben, & Lysiane Benaben. (2020). Science Fiction: Past and Future Trends of Crisis Management. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 1130–1139). Blacksburg, VA (USA): Virginia Tech.
Abstract: This paper is a position paper, presenting an original but very anticipative and mainly imaginative vision of the evolution of the crisis management domain. After analyzing the options to make the past evolutions of that domain somehow explainable (mainly by analyzing the data of all the articles of the last fifteen editions of the ISCRAM conference), the paper aims at providing a framework to assess and evaluate the maturity of the domain of crisis management. Moreover, this framework is also used to tentatively infer some future evolutions and some directions that could be relevant, dangerous, tricky or of great benefit for the crisis management domain. These future trends are mainly based on the current maturity of crisis management (according to the proposed framework) and current or future influential practices, technologies or threats. It will be necessary to wait for fifteen years to see if these bets should be considered as accurate.
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Deena Disraelly, & Laura Itle. (2020). Providing Reliable Assistance Faster: Secure, Modern, Mission-Capable Credentialing to Support Disaster Operations. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 1140–1143). Blacksburg, VA (USA): Virginia Tech.
Abstract: The public sector, including state and local government, public health, and emergency management; the private sector; and the Federal Government jointly face challenges with rapidly collecting and validating credentials for individuals applying for employment or volunteering for emergencies, vetting security clearances, and ascertaining suitability. In 2017, for instance, credentialing gaps delayed employees and volunteers from contributing much-needed skills in disaster areas during one of the worst hurricane and wildfire seasons on record while Federal agencies inadvertently issued interim clearances to individuals with criminal records. We propose a secure, modern, mission-capable information technology solution to these with the United States Postal Service hosting this streamlined process by serving as the hub for collection, validation, and transfer of pertinent data. The solution would introduce access points in over 5,000 communities for citizens participating in disaster support operations, as well as those requiring credentialing for employment as part of day-to-day operations.
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Daniel Lichte, Dustin Witte, & Kai-Dietrich Wolf. (2020). Comprehensive Security Hazard Analysis for Transmission Systems. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 1145–1153). Blacksburg, VA (USA): Virginia Tech.
Abstract: Critical energy infrastructures are more and more focused upon by politics and society. Modern society depends on these structures, since they enable the steady support of electricity and other types of energy. Deliberately precipitated hazards of certain critical parts of electrical transmission systems (ETS) can lead to catastrophic consequences. Therefore, the analysis of feasible security hazards and resulting consequences for the operation of transmission systems are a concern to transmission system operators (TSO). Alas, there is no common method available that comprehensively identifies these feasible security related scenarios and classifies them according to their overall criticality for the safe operation of the ETS. To tackle this challenge, we propose a comprehensive, yet easy-to-apply method to systematically identify and assess the criticality of security threat scenarios. It is conducted in four steps and consists of a matrix based consistency check of threat scenarios in a defined solution space and a convenient semi-quantitative assessment of a risk factor for the ETS. The approach is illustrated by the simplified generic example of an EETS.
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Cecilia Hammar Wijkmark, & Ilona Heldal. (2020). Virtual and Live Simulation-Based Training for Incident Commanders. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 1154–1162). Blacksburg, VA (USA): Virginia Tech.
Abstract: Computer and virtual simulation-based training (CST) offer several benefits for emergency response and management preparedness. However, organizations responsible for training are often hesitant to use CST, based on cost and perceived lack of benefit when compared to live simulation training (LST). This paper investigates how CST can complement LST, and how it contributes to achieving the necessary learning objectives for level one fire and rescue service incident commanders (ICs). Data and examples come from an experimental study with students from different fire and rescue services trained in the role of the IC in LST and CST, in a similar scenario. Results show the cost and benefits of the CST implementation based on evaluations from learners, instructors and responsible managers. Participants had a positive attitude towards using virtual simulations, but the results also point to barriers regarding the suitable design of learning scenarios and implementation.
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Amanda Hughes, Fiona McNeill, & Christopher W. Zobel. (2020). 17th ISCRAM Conference Proceedings. Blacksburg, VA (USA): Virginia Tech.
Abstract: The 17th annual conference on Information Systems for Crisis Response and Management (ISCRAM 2020) was scheduled to be held in Blacksburg, Virginia from May 24th-27th, 2020. Unfortunately, due to the widespread impacts of the COVID-19 pandemic, the conference organizers and the ISCRAM Board decided to postpone the conference until May 2021. Even though we could not hold the conference as originally planned, all papers accepted for presentation at ISCRAM 2020 are published in the conference proceedings presented here, and the authors of these papers will have the opportunity to present their papers at the 2021 conference. The 2021 conference will once again be hosted at Virginia Tech in Blacksburg, Virginia, and it will take place during the week of May 23rd, 2021.
The theme of ISCRAM 2020 is �Bringing Disaster Resilience into Focus.� These proceedings seek to highlight resilience in Crisis and Emergency Management and to stimulate discussions that enable the design of crisis and emergency management systems that contribute to more resilient organizations and communities. We are pleased to present the accepted papers for ISCRAM 2020, which consist of excellent contributions on a wide range of topics.
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