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Mickael Babin, Nada Matta, Guillaume Delatour, Paul Henri Richard, & Patrick Laclemence. (2022). How to Support Situation Awareness in Operational Crisis Management: Case Studies. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 225–232). Tarbes, France.
Abstract: Situation awareness is created through the dynamic process of perception and action and serves as a foundation of overall performance throughout many different domains, such as education, military operations, air traffic control, driving, search and rescue, and crisis management [Endsley, 2006]. Information sharing is an important factor to be consider in situation awareness. In this paper, we present how tools can support information sharing in crisis management. So, we study how crisis management team dealt with two exercises using firstly whiteboards and secondly, CRIMSON a digital decision support tool.
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