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Author (up) Nada Matta; Thomas Godard; Guillaume Delatour; Ludovic Blay; Franck Pouzet; Audrey Senator pdf  openurl
  Title Analyzing Social Media in Crisis Management Using Expertise Feedback Modelling Type Conference Article
  Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021  
  Volume Issue Pages 17-27  
  Keywords Social Media analysis, TextMining, sentiment analysis, crisis management, decision making  
  Abstract Currently social media are largely used in interactions, especially in crisis situations. We note a big volume of interactions around events. Observing these interactions give information even to alert the existence of an incident, event, or to understand the expansion of a problem. Crisis management actors observe social media to be aware about this type of information in order to consider them in their decisions. Specific organizations are founded in order to observe social media interactions and send their analysis to rescue and crisis management actors. In our work, an experience feedback of this type of organizations (VISOV, a crisis social media analysis association) is capitalized in order to emphasize from one side, main dimensions of this analysis and from another side, to simulate some aspects using TextMining that help to explore big volume of data.  
  Address University of Technology of Troyes; University of Technology of Troyes; University of Technology of Troyes; VISOV; CS Group; ENSOSP  
  Corporate Author Thesis  
  Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 978-1-949373-61-5 ISBN Medium  
  Track AI and Intelligent Systems for Crises and Risks Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management  
  Notes nada.matta@utt.fr Approved no  
  Call Number ISCRAM @ idladmin @ Serial 2309  
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