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Author (up) Title Publication Track Year
Ayda Kianmehr; Duygu Pamukcu Analyzing Citizens’ Needs during an Extreme Heat Event, based on 311 Service Requests: A Case Study of the 2021 Heatwave in Vancouver, British Columbia ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Analytical Modeling and Simulation 2022
Christopher W. Zobel; Milad Baghersad; Yang Zhang Calling 311: evaluating the performance of municipal services after disasters Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Analytical Modeling and Simulation 2017
Duygu Pamukcu; Christopher Zobel; Yue Ge A Data Envelopment Analysis-based Approach for Managing Performance of Public Service Systems During a Disaster ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Analytical Modeling and Simulation 2022
Duygu Pamukcu; Christopher Zobel; Yue Ge Analysis of Orange County, Florida 311 System Service Requests During the COVID-19 Pandemic ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Analytical Modeling and Simulation 2021
Milad Baghersad; Christopher W. Zobel; Ravi Behara Evaluation of Local Government Performance after Disasters ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Analytical Modeling and Simulation 2020
Pamukcu, D.; W. Zobel, C.; Ge, Y. “G.” Prioritization of disaster-related requests in an IT-enabled public service system Proceedings of the 20th International ISCRAM Conference Analytical Modeling and Simulation 2023