|
Records |
Links |
|
Author |
Sophia B. Liu |
|
|
Title |
The rise of curated crisis content |
Type |
Conference Article |
|
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
Aggregates; Hardware; Crisis informatics; Curate; Curation; Filter; Social technologies; Social webs; Information systems |
|
|
Abstract |
In a networked world, we are increasingly inundated with information from online data streams especially from the social web. Curation has increasingly become the buzzword for managing this problem of information overload in the digital age. However, the applications and interpretations of curation by social web users are varied and often stray away from traditional curator roles. I present seven curatorial activities (i.e. collecting, organizing, preserving, filtering, crafting a story, displaying, and facilitating discussions) based on the analysis of 100 web artifacts. I introduce the concept, socially-distributed curation, to emphasize the distributed nature of this curatorial process emerging from the social web. Lastly, I present seven case studies to illustrate preliminary examples of curated crisis content for four crises. These findings are to inform future designs and developments of crisis management tools that could benefit from curated crisis content. |
|
|
Address |
ConnectivIT Lab, Technology, Media and Society PhD Program at the ATLAS Institute, University of Colorado, Boulder, United States |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
|
|
Track |
Collaboration and Social Networking |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
715 |
|
Share this record to Facebook |
|
|
|
|
Author |
Joanne I. White; Leysia Palen |
|
|
Title |
Participatory Mapping for Disaster Preparedness: The Development & Standardization of Animal Evacuation Maps |
Type |
Conference Article |
|
Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
Animals; crisis informatics; Emergency Management; Evacuation; maps; participatory design; social media |
|
|
Abstract |
People who own animals are faced with complex decision making in evacuations. In the US, the Emergency Operations Center is often inundated with calls from animal owners who are aware they are under pre- or mandatory evacuation, but are unsure of what to do about evacuating their animals. Often animal evacuation is a highly improvised activity for owners and responders, though there is a now a general push toward streamlining procedures because of the high impact the matter of animals has on society?s welfare during times of emergency. This paper reports on the use of participatory design methods in a mapping project to support the range of people involved in animal evacuation during mass displacement events. The work provides insight into both procedures and standards for creating evacuation maps that communicate clearly with the public and across the range of emergency responders. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
|
|
Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
yes |
|
|
Call Number |
|
Serial |
1269 |
|
Share this record to Facebook |
|
|
|
|
Author |
Soudip Roy Chowdhury; Muhammad Imran; Muhammad Rizwan Asghar; Amer-Yahia, S.; Carlos Castillo |
|
|
Title |
Tweet4act: Using incident-specific profiles for classifying crisis-related messages |
Type |
Conference Article |
|
Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
|
|
Volume |
|
Issue |
|
Pages |
834-839 |
|
|
Keywords |
Artificial intelligence; Disaster prevention; Classification methods; Crisis informatics; Disaster management; Micro-blogging platforms; Microblogging; Precision and recall; Standard machines; Twitter data-analytics; Information systems |
|
|
Abstract |
We present Tweet4act, a system to detect and classify crisis-related messages communicated over a microblogging platform. Our system relies on extracting content features from each message. These features and the use of an incident-specific dictionary allow us to determine the period type of an incident that each message belongs to. The period types are: Pre-incident (messages talking about prevention, mitigation, and preparedness), during-incident (messages sent while the incident is taking place), and post-incident (messages related to the response, recovery, and reconstruction). We show that our detection method can effectively identify incident-related messages with high precision and recall, and that our incident-period classification method outperforms standard machine learning classification methods. |
|
|
Address |
University of Trento, Italy; Fehler Textmarke Nicht Definiert, University of Trento, Italy; CNRS, LIG, France; QCRI, Doha, Qatar |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
|
|
|
Track |
Social Media |
Expedition |
|
Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
396 |
|
Share this record to Facebook |
|
|
|
|
Author |
Kate Starbird; Grace Muzny; Leysia Palen |
|
|
Title |
Learning from the crowd: Collaborative filtering techniques for identifying on-the-ground Twitterers during mass disruptions |
Type |
Conference Article |
|
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
Artificial intelligence; Information systems; Learning systems; Social networking (online); Support vector machines; Crisis informatics; Human computation; Mass disruption; Microblogging; Political protest; Behavioral research |
|
|
Abstract |
Social media tools, including the microblogging platform Twitter, have been appropriated during mass disruption events by those affected as well as the digitally-convergent crowd. Though tweets sent by those local to an event could be a resource both for responders and those affected, most Twitter activity during mass disruption events is generated by the remote crowd. Tweets from the remote crowd can be seen as noise that must be filtered, but another perspective considers crowd activity as a filtering and recommendation mechanism. This paper tests the hypothesis that crowd behavior can serve as a collaborative filter for identifying people tweeting from the ground during a mass disruption event. We test two models for classifying on-the-ground Twitterers, finding that machine learning techniques using a Support Vector Machine with asymmetric soft margins can be effective in identifying those likely to be on the ground during a mass disruption event. © 2012 ISCRAM. |
|
|
Address |
University of Colorado, Boulder, United States; University of Washington, Seattle, United States |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
|
|
Track |
Social Media and Collaborative Systems |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
208 |
|
Share this record to Facebook |
|
|
|
|
Author |
Jack Pagotto; Darrell O'Donnell |
|
|
Title |
Canada's multi-agency situational awareness system – Keeping it simple |
Type |
Conference Article |
|
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
Atoms; Bioinformatics; Civil defense; Computer architecture; Disasters; Geographic information systems; Information dissemination; Information systems; Maps; Risk management; Virtual reality; Cap; Collaboration; Common alerting protocols; Data aggregation; Emergency management; GeoRSS; Hub; Incident; Information exchanges; Multi agencies; Open Standards; Situational awareness; System-of-systems; Information management |
|
|
Abstract |
The Canadian Multi-Agency Situational Awareness System (MASAS) is rapidly becoming Canada's national system for exchanging emergency management incident-relevant information amongst multiple agencies and jurisdictions. Through the use of structured information aligned with open standards, and a centrally managed open architecture, MASAS provides a trusted virtual community with the ability to seamlessly exchange emergency management information. MASAS offers an information exchange architecture that is based around a highly resilient system of data aggregation hubs that are easily accessible directly or through third party commercial tools by emergency management officials at all levels, from the smallest community in the most remote areas of Canada's north to key federal stakeholders such as the federal Government Operations Centre or the Canadian military. This paper highlights the key design principles, experimental activities, and technology implementation strategies that are positioning MASAS as a Canadian success story in the making – from coast to coast to coast. © 2012 ISCRAM. |
|
|
Address |
Centre for Security Science, Canada; Continuum Loop Inc., Canada |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
|
|
Track |
Inter-Organizational Exercises and Operations |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
182 |
|
Share this record to Facebook |
|
|
|
|
Author |
Elizabeth Avery Gomez; Katia Passerini; Karen Hare |
|
|
Title |
Public health crisis management: Community level roles and communication options |
Type |
Conference Article |
|
Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
|
|
Volume |
|
Issue |
|
Pages |
435-443 |
|
|
Keywords |
Bioterrorism; Information systems; Information use; National security; Security systems; Telecommunication equipment; Community informatics; Crisis management; Epidemics; Gap analysis; Home land security; Media richness; Mobile Technology; Public health |
|
|
Abstract |
Crisis management efforts in the United States public health sector aim to prepare and protect the life of an individual, family or group against a health-related event. These efforts span governmental, nongovernmental and private sectors. The need for coordination between these organizations has never been more apparent. A solution will depend heavily on standardized communication protocols using information and communication technology (ICT). Numerous initiatives are currently addressing the needs of our nation with respect to homeland security and public health, yet remain in the early stages for the nongovernmental sector. The emphasis of our research is at the local level where the governmental sector extends to the nongovernmental sector (NGO), particularly community outreach. Our analysis of the local community suggests focusing on the management of communication during public health crises to better understand the complexities and variations presented in these communities. Leveraging experiences from media-technology literature findings and emergency-response efforts, we seek to identify a framework and tools to enable effective communication for those public health practitioners who serve as front-line responders to public health crises. The major contributions of this research will be to extend the use of information systems and mobile technology to the local United States public health communities to increase effective communication between organizations, while providing a state of readiness for homeland security related events. |
|
|
Address |
New Jersey Institute of Technology, United States |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
|
|
Track |
COMMUNITIES IN EMERGENCY MANAGEMENT |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
531 |
|
Share this record to Facebook |
|
|
|
|
Author |
Herrera, L.C.; Gjøsæter, T. |
|
|
Title |
Leveraging Crisis Informatics Experts: A co-creating approach for validation of social media research insights |
Type |
Conference Article |
|
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
|
|
Volume |
|
Issue |
|
Pages |
439-448 |
|
|
Keywords |
Card Sorting Workshop; Practice-Based Research; Crisis Informatics; Support Information System; Validation. |
|
|
Abstract |
Validation of findings is a challenge in practice-based research. While analysis is being conducted and findings are being constructed out of data collected in a defined period, practitioners continue with their activities. This issue is exacerbated in the field of crisis management, where high volatility and personnel turnover make the capacity to attend research demands scarce. Therefore, conducting classic member validation is logistically challenging for the researcher. The need for rigor and validity calls for alternative mechanisms to fulfill requirements for academic research. This article presents an approach for validation of results of a qualitative study with public organizations that use social media as a source of information in the context of crisis management. The unavailability of original interview-objects to validate our findings resulted in an alternative validation method that leveraged experts in crisis informatics. By presenting our approach, we contribute to encouraging rigor in qualitative research while maintaining the relationship between practice and academia. |
|
|
Address |
University of Agder; University of Agder |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
|
|
Language |
English |
Summary Language |
|
Original Title |
|
|
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
|
|
ISSN |
|
ISBN |
|
Medium |
|
|
|
Track |
Social Media for Crisis Management |
Expedition |
|
Conference |
|
|
|
Notes |
http://dx.doi.org/10.59297/MHCV5804 |
Approved |
no |
|
|
Call Number |
ISCRAM @ idladmin @ |
Serial |
2538 |
|
Share this record to Facebook |
|
|
|
|
Author |
Lise Ann St. Denis; Amanda L. Hughes; Leysia Palen |
|
|
Title |
Trial by fire: The deployment of trusted digital volunteers in the 2011 shadow lake fire |
Type |
Conference Article |
|
Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
Civil defense; Disasters; Information systems; Lakes; Risk management; Crisis informatics; Digital volunteers; Emergency management; Social media; Trusted volunteers; Human resource management |
|
|
Abstract |
We report on the use of a team of trusted digital volunteers during the 2011 Shadow Lake Fire that occurred in the US Pacific Northwest to extend the social media capacity of a Type I incident management team. In this case study, we outline the tools and processes used by this virtual team to coordinate their activities, monitor social media communication and to establish communications with the public around the event. Finally, we discuss the potential merits and limitations of implementing a team of trusted volunteers and explore how this idea could be incorporated into emergency management organizations. © 2012 ISCRAM. |
|
|
Address |
ATLAS, Project EPIC, University of Colorado, Boulder, United States; Computer Science, Project EPIC, University of Colorado, Boulder, United States |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
|
|
|
Track |
Social Media and Collaborative Systems |
Expedition |
|
Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
207 |
|
Share this record to Facebook |
|
|
|
|
Author |
Salemi, H.; Senarath, Y.; Purohit, H. |
|
|
Title |
A Comparative Study of Pre-trained Language Models to Filter Informative Code-mixed Data on Social Media during Disasters |
Type |
Conference Article |
|
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
|
|
Volume |
|
Issue |
|
Pages |
920-932 |
|
|
Keywords |
Code-Mixing; Crisis Informatics; Language Model, Multilingual Data |
|
|
Abstract |
Social media can inform response agencies during disasters to help affected people. However, filtering informative messages from social media content is challenging due to the ungrammatical text, out-of-vocabulary words, etc., that limit the context interpretation of messages. Further, there has been limited exploration of the challenge of code-mixing (using words from another language in a given text of one language) in user-generated content during disasters. Hence, we proposed a new code-mixed dataset of tweets related to the 2017 Iran-Iraq Earthquake and annotated them based on their informativeness characteristics. Additionally, we have evaluated the performance of state-of-the-art pre-trained language models: mBERT, RoBERTa, and XLM-R, on the proposed dataset. The results show that mBERT (with F1 score of 72%) overweighs the other models in classifying informative code-mixed messages. Moreover, we analyzed some patterns of exploiting code-mixing by users, which can help future works in developing these models. |
|
|
Address |
Information Sciences & Technology Department George Mason University |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
|
|
Language |
English |
Summary Language |
|
Original Title |
|
|
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
|
|
ISSN |
|
ISBN |
|
Medium |
|
|
|
Track |
AI for Crisis Management |
Expedition |
|
Conference |
|
|
|
Notes |
http://dx.doi.org/10.59297/BNAL1567 |
Approved |
no |
|
|
Call Number |
ISCRAM @ idladmin @ |
Serial |
2576 |
|
Share this record to Facebook |
|
|
|
|
Author |
Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu |
|
|
Title |
Moving Towards Crowd Tasking for Disaster Mitigation |
Type |
Conference Article |
|
Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
community management; crisis informatics; Crowd tasking; resilience; volunteers |
|
|
Abstract |
Advancements in information and communication technology (ICT) offer new possibilities when dealing with crisis situations. In this paper we present the design for a crowd tasking tool (CTT) that is currently under development. We describe how the tool can assist disaster relief coordinators during a crisis by selectively distributing tasks to a crowd of volunteers. We also compare the CTT with an already existing ICT based solution for supporting volunteerism during crisis. The differences between these two tools are addressed and the implications for volunteerism are discussed. The paper concludes with an outlook on future work emphasizing a form of volunteer involvement that offers potential for gathering information that is more relevant and easier to digest for decision-making than information provided solely by self-organised volunteers through social media. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
|
|
Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
yes |
|
|
Call Number |
|
Serial |
1275 |
|
Share this record to Facebook |
|
|
|
|
Author |
Online Media as a Means to Affect Public Trust in Emergency Responders |
|
|
Title |
Amanda Lee Hughes; Apoorva Chauhan |
Type |
Conference Article |
|
Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
computer-mediated communication; crisis informatics; emergency response; social media; trust |
|
|
Abstract |
This exploratory study examines how fire and police departments used online media during the 2012 Hurricane Sandy and how these media can be used to affect trust with members of the public during such an event. Using trust theory, we describe how online communications provide a means for emergency responders to appear trustworthy through online acts of ability, integrity, and benevolence. We conclude with implications and recommendations for emergency response practice and a trajectory of future work. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
|
|
Track |
Social Media Studies |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
yes |
|
|
Call Number |
|
Serial |
1226 |
|
Share this record to Facebook |
|
|
|
|
Author |
Michael Tyworth; Steve Sawyer |
|
|
Title |
Integrated criminal justice system design: Designing an appropriate governance structure |
Type |
Conference Article |
|
Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
|
|
Volume |
|
Issue |
|
Pages |
444-449 |
|
|
Keywords |
Crime; Human resource management; Information science; Systems analysis; Criminal justice system; Governance structures; Inter-agency collaboration; Joint power; Social Informatics; Information systems |
|
|
Abstract |
In this paper we discuss interim findings from an ongoing comparative case study of the Automated Regional Justice Information System (ARJIS) in San Diego, CA. Significant attention had been given to the need to integrate information systems across organizational boundaries in the criminal justice domain. We employ a social informatics lens in this research that views the technological artifact as embedded in cultural and institutional context. In our examination of ARJIS we have found that the adoption of a Joint Powers Agreement (JPA) as a governance structure has impacted system design and organizational practices significantly. Specifically, the JPA facilitates participation by member agencies and, allows the ARJIS management team autonomy and flexibility in developing and managing the ARJIS information system. |
|
|
Address |
College of Information Sciences and Technology, Pennsylvania State University, United States |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
|
|
|
Track |
COMMUNITIES IN EMERGENCY MANAGEMENT |
Expedition |
|
Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
1032 |
|
Share this record to Facebook |
|
|
|
|
Author |
Apoorva Chauhan; Amanda Lee Hughes |
|
|
Title |
Social Media Resources Named after a Crisis Event |
Type |
Conference Article |
|
Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
|
|
Volume |
|
Issue |
|
Pages |
573-583 |
|
|
Keywords |
Crisis Informatics, Crisis Named Resources, Social Media |
|
|
Abstract |
Crisis Named Resources (CNRs) are the social media accounts and pages named after a crisis event. CNRs typically appear spontaneously after an event as places for information exchange. They are easy to find when searching for information about the event. Yet in most cases, it is unclear who manages these resources. Thus, it is important to understand what kinds of information they provide and what role they play in a response. This paper describes a study of Facebook and Twitter CNRs around the 2016 Fort McMurray wildfire. We report on CNR lifecycles, and their relevance to the event. Based on the information provided by these resources, we categorize them into 8 categories: donations, fundraisers, prayers, reactions, reports, needs and offers, stories, and unrelated. We also report on the most popular CNR on both Facebook and Twitter. We conclude by discussing the role of CNRs and the need for future investigation. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
|
|
|
Track |
Social Media Studies |
Expedition |
|
Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
2132 |
|
Share this record to Facebook |
|
|
|
|
Author |
Rachel Samuels; John Eric Taylor; Neda Mohammadi |
|
|
Title |
The Sound of Silence: Exploring How Decreases in Tweets Contribute to Local Crisis Identification |
Type |
Conference Article |
|
Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
|
|
Volume |
|
Issue |
|
Pages |
696-704 |
|
|
Keywords |
Crisis informatics, emergency response, flooding, hurricanes, social media |
|
|
Abstract |
Recent research has identified a correlation between increasing Twitter activity and incurred damage in disasters. This research, however, fails to account for localized emergencies occurring in areas in which people have lost power, otherwise lack internet connectivity, or are uncompelled to Tweet during a disaster. In this paper, we analyze the correlation between daily Tweet counts and FEMA Building Level Damage Assessments during Hurricane Harvey. We find that the absolute deviation of Tweet counts from steady state is a potentially useful tool for the evolving information needs of emergency responders. Our results show this to be a more consistent and persistent metric for flood damage across the full temporal extent of the disaster. This shows that, when considering the varied information needs of emergency responders, social media tools that seek to identify emergencies need to consider both where Tweet counts are increasing and where they are dropping off. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
|
|
|
Track |
Social Media Studies |
Expedition |
|
Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
2143 |
|
Share this record to Facebook |
|
|
|
|
Author |
James A. Reep; Andrea Tapia |
|
|
Title |
Toward an Organizational Technology Adoption Process (OTAP) for Social Media Integration in a PSAP |
Type |
Conference Article |
|
Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
|
|
Volume |
|
Issue |
|
Pages |
718-729 |
|
|
Keywords |
Crisis informatics, Organizational Change, Technology Adoption, Social Media, OTAP |
|
|
Abstract |
Integration of social media in emergency response environments presents specific organizational challenges, such as lack of resources or information credibility. Additionally, there exists individual resistance to change in these environments that could potentially discourage adoption. To identify and understand these challenges, we conducted semi-structured group interviews with emergency call takers and dispatchers. We find that these PSAP operators desire participation and explanation of changes throughout the organizational change process. Participants also articulated they desired training regarding change even when not directly affected. Though change management procedures often call for these strategies, they are commonly overlooked, leaving individuals to imagine worse case scenarios that manifest as additional stress in an already stressful work environment. It is suggested that a formalized change management process which directly addresses the identified challenges within the organizational technology adoption process (OTAP) is needed in order to mitigate undue stress. |
|
|
Address |
The Pennsylvania State University; The Pennsylvania State University |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
978-1-949373-27-65 |
ISBN |
2411-3451 |
Medium |
|
|
|
Track |
Social Media for Disaster Response and Resilie |
Expedition |
|
Conference |
17th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
jar5757@psu.edu |
Approved |
no |
|
|
Call Number |
|
Serial |
2266 |
|
Share this record to Facebook |
|
|
|
|
Author |
Lise Ann St. Denis; Amanda Lee Hughes; Jeremy Diaz; Kylen Solvik; Maxwell B. Joseph; Jennifer K. Balch |
|
|
Title |
'What I Need to Know is What I Don't Know!': Filtering Disaster Twitter Data for Information from Local Individuals |
Type |
Conference Article |
|
Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
|
|
Volume |
|
Issue |
|
Pages |
730-743 |
|
|
Keywords |
Crisis Informatics, Social Media, Emergency Management, Situational Awareness. |
|
|
Abstract |
We report on the design, development, and evaluation of a user labeling framework for social media monitoring by emergency responders. By labeling Twitter user accounts based on behavior and content, this novel approach identifies tweets from accounts belonging to Individuals generating Personalized content and captures information that might otherwise be missed. We evaluate the framework using training data from the 2018 Camp, Woolsey, and Hill fires. Approximately 30% of the Individual-Personalized tweets contain first-hand information, providing a rich stream of content for social media monitoring. Because it can quickly eliminate most redundant tweets, this framework could be a critical first step in an end-to-end information extraction pipeline. It may also generalize more easily for new disaster events since it relies on general user account attributes rather than tweet content. We conclude with next steps for refining and evaluating our framework in near real-time during a disaster response. |
|
|
Address |
CIRES, Earth Lab, University of Colorado, Boulder; Crisis Informatics Lab Brigham Young University; Institute for Computational and Data Sciences, Department of Geography, Penn State University; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder; CIRES, Earth Lab, University of Colorado, Boulder; CIRES, Earth Lab, Department of Geography, University of Colorado, Boulder |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
978-1-949373-27-66 |
ISBN |
2411-3452 |
Medium |
|
|
|
Track |
Social Media for Disaster Response and Resilie |
Expedition |
|
Conference |
17th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
Lise.St.Denis@Colorado.edu |
Approved |
no |
|
|
Call Number |
|
Serial |
2267 |
|
Share this record to Facebook |
|
|
|
|
Author |
Valerio Lorini; Carlos Castillo; Steve Peterson; Paola Rufolo; Hemant Purohit; Diego Pajarito; João Porto de Albuquerque; Cody Buntain |
|
|
Title |
Social Media for Emergency Management: Opportunities and Challenges at the Intersection of Research and Practice |
Type |
Conference Article |
|
Year |
2021 |
Publication |
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2021 |
|
|
Volume |
|
Issue |
|
Pages |
772-777 |
|
|
Keywords |
Crisis Informatics, Social Media, Workshop Report, Disaster Management |
|
|
Abstract |
This paper summarizes key opportunities and challenges identified during the workshop “Social Media for Disaster Risk Management: Researchers Meet Practitioners” which took place online in November 2020. It constitutes a work-in-progress towards identifying new directions for research and development of systems that can better serve the information needs of emergency managers. Practitioners widely recognize the potential of accessing timely information from social media. Nevertheless, the discussion outlined some critical challenges for improving its adoption during crises. In particular, validating such information and integrating it with authoritative information and into more traditional information systems for emergency managers requires further work, and the negative impacts of misinformation and disinformation need to be prevented. |
|
|
Address |
European Commission, Joint Research Centre (JRC), Ispra, Italy; Universitat Pompeu Fabra, Barcelona, Spain; Community Emergency Response Team, Montgomery County, Maryland, USA; European Commission, Joint Research Centre, Ispra, Italy; George Mason Univers |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
978-1-949373-61-5 |
ISBN |
|
Medium |
|
|
|
Track |
Social Media for Disaster Response and Resilience |
Expedition |
|
Conference |
18th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
valerio.lorini@ec.europa.eu |
Approved |
no |
|
|
Call Number |
ISCRAM @ idladmin @ |
Serial |
2372 |
|
Share this record to Facebook |
|
|
|
|
Author |
Apoorva Chauhan; Amanda Lee Hughes |
|
|
Title |
Facebook and Twitter Adoption by Hurricane Sandy-affected Police and Fire Departments |
Type |
Conference Article |
|
Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
crisis informatics; Disaster; Emergency; social media |
|
|
Abstract |
We report initial findings around the Facebook and Twitter adoption trends of 840 fire and police departments affected by Hurricane Sandy. The data show that adoption increased during the time period directly surrounding Hurricane Sandy. Despite this increase, the creation of new online accounts since that time has been declining and overall adoption rates seem to be stabilizing. Lastly, the data report Facebook to be significantly more popular than Twitter as a form of online communication for these fire and police departments. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
|
|
Track |
Social Media Studies |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
yes |
|
|
Call Number |
|
Serial |
1233 |
|
Share this record to Facebook |
|
|
|
|
Author |
Neda Mohammadi; John E. Taylor; Ryan Pollyea |
|
|
Title |
Spatiotemporal Dynamics of Public Response to Human-Induced Seismic Perturbations |
Type |
Conference Article |
|
Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
|
|
Volume |
|
Issue |
|
Pages |
666-672 |
|
|
Keywords |
Crisis informatics; human-induced earthquake; social media networks; spatiotemporal; far-field effect |
|
|
Abstract |
There is general consensus that subsurface wastewater injections associated with unconventional oil and gas operations are responsible for the rapid increase of earthquake activity in the mid-U.S. Understanding the public response to these earthquakes is crucial for policy decisions that govern developing situational awareness and addressing perceived risks. However, we lack sufficient information on the reactive and recovery response behavior of the public tending to occur in the spatiotemporal vicinity of these events. Here, we review the spatiotemporal distribution of public response to the September 3, 2016, M5.8 earthquake in Pawnee, Oklahoma, USA, via a social media network (Twitter). Our findings highlight a statistically significant correlation between the spatial and temporal distribution of public response; and suggest the possible presence of a spatial distance decay, as well as a temporal far-field eect. Understanding the underlying structure of these correlations is fundamental to establishing deliberate policy decisions and targeted response actions. |
|
|
Address |
Georgia Tech; Virginia Tech |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
|
|
Track |
Social Media Studies |
Expedition |
|
Conference |
14th International Conference on Information Systems for Crisis Response And Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
2054 |
|
Share this record to Facebook |
|
|
|
|
Author |
Jennings Anderson; Marina Kogan; Melissa Bica; Leysia Palen; Kenneth Anderson; Rebecca Morss; Julie Demuth; Heather Lazrus; Olga Wilhelmi |
|
|
Title |
Far Far Away in Far Rockaway: Responses to Risks and Impacts during Hurricane Sandy through First-Person Social Media Narratives |
Type |
Conference Article |
|
Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
Crisis Informatics; Hurricane Sandy; Protective Decision Making; Risk Perception; Social Media; Twitter |
|
|
Abstract |
When Hurricane Sandy swept over the US eastern seaboard in October 2012, it was the most tweeted about event at the time. However, some of the most affected areas were underrepresented in the social media conversation about Sandy. Here, we examine the hurricane-related experiences and behaviors shared on Twitter by residents of Far Rockaway, a New York City neighborhood that is geographically and socioeconomically vulnerable to disasters, which was significantly affected by the storm. By carefully filtering the vast Twitter data, we focus on 41 Far Rockaway residents who offer rich personal accounts of their experience with Sandy. Analyzing their first-person narratives, we see risk perception and protective decision-making behavior in their data. We also find themes of invisibility and neglect when residents expressed feeling abandoned by the media, the city government, and the overall relief efforts in the aftermath of Sandy. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3388 |
ISBN |
978-84-608-7984-9 |
Medium |
|
|
|
Track |
Social Media Studies |
Expedition |
|
Conference |
13th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
ISCRAM @ idladmin @ |
Serial |
1388 |
|
Share this record to Facebook |
|
|
|
|
Author |
Robert Soden; Leysia Palen; Claire Chase; Derya Deniz; Erin Arneson; Leah Sprain; Bruce Evan Goldstein; Abbie Liel; Amy Javernick-Will; Shideh Dashti |
|
|
Title |
The Polyvocality of Resilience: Discovering a Research Agenda through Interdisciplinary Investigation & Community Engagement |
Type |
Conference Article |
|
Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
|
|
Volume |
|
Issue |
|
Pages |
|
|
|
Keywords |
crisis informatics; Infrastructures; Recovery; resilience |
|
|
Abstract |
This paper presents findings from an interdisciplinary research effort studying community resilience in Boulder, Colorado. Boulder is a progressive region with a history of environmental leadership. The area is currently in the process of recovering from major flooding and has launched several new initiatives related to building long-term resilience to natural disasters and other stressors. In our research, we consider the stakeholders involved in building local resilience as well as the different and often contradictory framings of the concept. This study takes a phenomenological and inductive approach to understanding resilience. In contrast to more reductionist frameworks that are frequently offered, we argue that this allows for greater understanding of the polyvocal and emergent qualities of resilience. |
|
|
Address |
|
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
|
|
Language |
English |
Summary Language |
English |
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
2411-3387 |
ISBN |
9788271177881 |
Medium |
|
|
|
Track |
Community Engagement |
Expedition |
|
Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
|
|
Notes |
|
Approved |
yes |
|
|
Call Number |
|
Serial |
1268 |
|
Share this record to Facebook |
|
|
|
|
Author |
LaLone, N.; Dugas, P.O.T.; Semaan, B. |
|
|
Title |
The Crisis of Designing for Disaster: How to Help Emergency Management During The Technology Crisis We Created |
Type |
Conference Article |
|
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
|
|
Volume |
|
Issue |
|
Pages |
126-143 |
|
|
Keywords |
Crisis Informatics; Participatory Design; Ethnography Emergency Management; Please Stop Trying to Make Fetch Happen |
|
|
Abstract |
Emergency Management (EM) is experiencing a crisis of technology as technologists have attempted to innovate standard operating procedures with minimal input from EM. Unsurprisingly, there has yet to be a success. Instead, technologists have focused on consumer culture and fostered a slow-moving crisis as the gap between what consumers and EM can do is deep. At present, the most ubiquitous aspect of technology in disaster is its capacity to exacerbate response, create new kinds of disaster, and create consumer expectations that EM cannot meet. In the present work, we highlight how and why technological production needs to shift its ontological premises dramatically to meet the needs of technology for first responders. From supporting practice to taking a few steps back from the bleeding edge, we offer a range of suggestions based on the technological capacities of emergency management in the present and in the future. |
|
|
Address |
University of Nebraska at Omaha; New Mexico State University; University of Colorado Boulder Affiliation |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
|
|
Language |
English |
Summary Language |
|
Original Title |
|
|
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
|
|
ISSN |
|
ISBN |
|
Medium |
|
|
|
Track |
Technologies for First Responders |
Expedition |
|
Conference |
|
|
|
Notes |
http://dx.doi.org/10.59297/IUGT6097 |
Approved |
no |
|
|
Call Number |
ISCRAM @ idladmin @ |
Serial |
2512 |
|
Share this record to Facebook |
|
|
|
|
Author |
Iva Seto; David Johnstone; Jennifer Campbell-Meier |
|
|
Title |
Experts' sensemaking during the 2003 SARS crisis |
Type |
Conference Article |
|
Year |
2018 |
Publication |
Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. |
Abbreviated Journal |
Iscram Ap 2018 |
|
|
Volume |
|
Issue |
|
Pages |
44-55 |
|
|
Keywords |
crisis informatics; public health crisis; SARS; social sensemaking; organisational learning |
|
|
Abstract |
This paper depicts the real-time sensemaking of experts as they worked to combat the first emerging disease of the 21st century: Severe Acute Respiratory Syndrome (SARS). Newspaper data was analysed from the 2003 SARS crisis, with a Canadian perspective, to follow the process of solving the puzzle of this emerging disease. Retrospective sensemaking is a process that is triggered by the unexpected, which leads to actors gathering information (taking action) in order to consider possible interpretations for the unexpected event. Disease outbreaks serve as sensemaking triggers, and actors engage in retrospective sensemaking to find out the factors involved in how the outbreak happened. Prospective sensemaking (future-oriented) is employed when actors work together to plan how to combat the disease. The newspaper data demonstrate that retrospective and prospective sensemaking are tethered: to make plans to combat a disease, actors first require a collectively agreed upon understanding from which they can generate possibilities for a crisis response. This paper contributes to the field by providing concepts for long-duration crisis sensemaking, as the bulk of organisational research focuses on acute crises such as wildfires, or earthquakes. |
|
|
Address |
Victoria University of Wellington; Victoria University of Wellington; Victoria University of Wellington |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
Massey Univeristy |
Place of Publication |
Albany, Auckland, New Zealand |
Editor |
Kristin Stock; Deborah Bunker |
|
|
Language |
English |
Summary Language |
|
Original Title |
|
|
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
|
|
|
ISSN |
|
ISBN |
|
Medium |
|
|
|
Track |
Resilience to cope with the unexpected |
Expedition |
|
Conference |
|
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
|
Serial |
1649 |
|
Share this record to Facebook |
|
|
|
|
Author |
Lamsal, R.; Read, M.R.; Karunasekera, S. |
|
|
Title |
A Twitter narrative of the COVID-19 pandemic in Australia |
Type |
Conference Article |
|
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
|
|
Volume |
|
Issue |
|
Pages |
353-370 |
|
|
Keywords |
Crisis Informatics; Situational Awareness; Topic Modeling; Granger Causality; Network Analysis |
|
|
Abstract |
Social media platforms contain abundant data that can provide comprehensive knowledge of historical and real-time events. During crisis events, the use of social media peaks, as people discuss what they have seen, heard, or felt. Previous studies confirm the usefulness of such socially generated discussions for the public, first responders, and decision-makers to gain a better understanding of events as they unfold at the ground level. This study performs an extensive analysis of COVID-19-related Twitter discussions generated in Australia between January 2020, and October 2022. We explore the Australian Twitterverse by employing state-of-the-art approaches from both supervised and unsupervised domains to perform network analysis, topic modeling, sentiment analysis, and causality analysis. As the presented results provide a comprehensive understanding of the Australian Twitterverse during the COVID-19 pandemic, this study aims to explore the discussion dynamics to aid the development of future automated information systems for epidemic/pandemic management. |
|
|
Address |
The University of Melbourne |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
|
|
Language |
English |
Summary Language |
|
Original Title |
|
|
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
|
|
ISSN |
|
ISBN |
|
Medium |
|
|
|
Track |
Social Media for Crisis Management |
Expedition |
|
Conference |
|
|
|
Notes |
http://dx.doi.org/10.59297/GQED8281 |
Approved |
no |
|
|
Call Number |
ISCRAM @ idladmin @ |
Serial |
2531 |
|
Share this record to Facebook |
|
|
|
|
Author |
Wang, D. |
|
|
Title |
Public Cognition and Perception on Social Media in Crisis |
Type |
Conference Article |
|
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
|
|
Volume |
|
Issue |
|
Pages |
1081-1082 |
|
|
Keywords |
Crisis Informatics; Social Media Data; Risk Communication; Collective Attention; Risk Perception; Protective Action Decision Model, Word Embedding, BERTopic |
|
|
Abstract |
Microblogging platforms have been increasingly used in crisis, facilitating more participatory communication between official response channels and affected communities. Despite the potential benefits, research has shown that disaster response organizations could not effectively utilize social media data due to data deluge (Knox 2022). To better understand the information needed for disaster response, we turn to the National Incident Management System Guidance for public information officers (PIOs) (NIMS Basic Guidance for PIOs 2020), the primary spokesperson for emergency management organizations. The guidance indicates that PIOs use social media for two major purposes, supporting their operational needs and gauging public perception of risk and incident response. To support the operational needs, the crisis informatics literature has heavily focused on information types supporting situational awareness, including serviceable, eyewitness or actionable information. However, the information representing public perception, such as people’s cognitive and perceptual processes in response to incidents, has been less addressed at scale. To bridge the gap between quantitative study in crisis informatics and information representing cognitive and perceptual processes and better support the task of PIOs, I focus on the study of people’s cognitive and perceptual processes on social media for my research. Cognitive and perceptual processes refer to the way that people pay attention to or process environmental inputs, including the mental activities of acquisition, processing or evaluation of environmental cues, social cues, and warnings. These processes reveal people’s perception of- and decision-making in response to potential threats. With this focus, I seek to answer the following research question: How could people’s cognitive and perceptual processes be inferred from their social media activities in crisis to benefit stakeholders in incident response? My interest in tracing this overall theme through a varied range of sub-tasks produces three more specific research questions: RQ1. How can information exposure and attention be operationalized to highlight cognitive and perceptual processes? RQ2. How do people’s perception of risk communications from stakeholders vary in crisis? RQ3. How could a principled and scalable pipeline be designed to identify people’s cognitive and affective perceptions on Twitter? I took cues from the Protective Action Decision Model (Lindell and Perry 2012) and leveraged baselines in the literature to address these research questions. To address the first research question, I proposed a metric that conceptualized and operationalized the predecision process. The proposed metric was incorporated into a pipeline and applied to two real-word events to recommend messages that represent the shift of collective attention of those locally affected with a specialized focus on cognitive and perceptual processes. To address the second research question, I went beyond the perception of risks to include perceptions of risk communications by stakeholders. I performed an empirical study of the relation between risk communications by stakeholders and different kinds of public perceptions (Lindell and Perry 2012). To address the third research question, I proposed a future work to provide benchmark coding schemes, datasets and models to quantitatively identify information representing cognitive and perceptual processes. I will leverage existing benchmark datasets in the literature (Olteanu et al. 2014; Imran et al. 2016; Alam et al. 2018; Zahra et al. 2020; Rudra et al. 2017; Mazloom et al. 2018; Purohit et al. 2018) and coding schemes in qualitative studies (Trumbo et al. 2016; Demuth et al. 2018) and create benchmark classification models. |
|
|
Address |
University of Utah |
|
|
Corporate Author |
|
Thesis |
|
|
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
|
|
Language |
English |
Summary Language |
|
Original Title |
|
|
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
|
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
|
|
ISSN |
2411-3387 |
ISBN |
979-8-218-21749-5 |
Medium |
|
|
|
Track |
Doctoral Consortium Abstract |
Expedition |
|
Conference |
|
|
|
Notes |
|
Approved |
no |
|
|
Call Number |
ISCRAM @ idladmin @ |
Serial |
2599 |
|
Share this record to Facebook |