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	Author	Laure Fallou; Laura Petersen; Rémy Bossu; Frédéric Roussel
	Title	Efficiently allocating safety tips after an earthquake – lessons learned from the smartphone application LastQuake			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Earthquake, Risk reduction, Disaster app, Safety tips, ELSI.
	Abstract	In a context of information overload, actors in disaster management are facing challenges to efficiently allocate critical information during a crisis. Based on the empirical experience of EMSC (Euro-Mediterranean Seismological Centre) with its application LastQuake, this paper explores ways to provide safety information in a timely manner, to the people who actually need it. First we introduce the method used to design and implement universally understandable visual safety tips, taking Ethical, Legal and Social Issues (ELSI) into consideration. Then, results on the effective use of the feature are presented. Findings demonstrate the importance of designing universal tools to limit the use of personal data as well as the Necessity of developing a multichannel approach for efficient crisis information allocation.
	Address	Euro-Mediterranean Seismological Centre (EMSC), France;Centre National de Recherche Scientifique (CNRS), France;CEA, DAM, DIF, F-91297 Arpajon, France
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T3- Ethical, Legal and Social Issues	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1943
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	Author	Marco Polo Ruiz Herrera; Juan Sánchez Díaz
	Title	Improving Emergency Response through Business Process, Case Management, and Decision Models			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Emergency response, Knowledge-intensive business, Business Process Model and Notation, Case Management Model and Notation, Decision Model and Notation
	Abstract	The emergency procedures contain a set of actions responsible for providing the necessary corrective measures to address an emergency. The relevance of contextual knowledge during emergency responses is of utmost importance since many decisions are made from the information gathered in real time that sometimes conflicts with the formal knowledge specified in the emergency plan. Consequently, tools that support the emergency plan mentioned must be sensitive to context and allow decision making at the time an emergency takes place. We demonstrate how Case Management Modeling Notation (CMMN) along with Decision Model and Notation (DMN) are very suitable approaches to obtain a flexible model adapted to the context-driven response processes.
	Address	Universitat Politècnica de València, Spain
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T1- Analytical Modeling and Simulation	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1944
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	Author	Patricia Quiroz-Palma; Ma Carmen Penadés; Ana-Gabriela Núñez
	Title	Towards a Capability Model for Emergency Training Improvement			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Capability Model, Training, Emergency Management, Stakeholders, QuEP
	Abstract	Giving adequate attention to training personnel within an organization to perform an activity of any kind determines its success or failure. Training in emergency management is a key point and the participants must have adequate preparation for each activity they carry out. The different activities in each emergency management phase generate the appropriate training according to the role performed by stakeholders. The training is provided through techniques and IT support tools that consolidate the knowledge imparted by the trainer. This paper describes the initial steps in creating a capability model to support the training of stakeholders and ensure the effectiveness of the response teams, as well as the appropriate actions of workers and citizens in an emergency. Knowledge is consolidated through training, evaluation and feedback from practice. The proposed model is being integrated in the QuEP framework to guide organizations in assessing and improving the management of their emergency plans.
	Address	Universitat Politécnica de Valencia, Spain;Universidad Laica Eloy Alfaro de Manabi, Manta-Ecuador
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1945
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	Author	Mari Olsén; Niklas Hallberg; Kristoffer Darin Mattsson
	Title	Who Learns from Crisis Management Exercises: An Explorative Study			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Learning, exercise, crisis management
	Abstract	Exercises are stated to be an important means to learn how to handle crises. However, it has been discussed who should participate and what can be learnt from them. Several roles are involved in the planning, execution and evaluation of exercises, such as participants, observers, facilitators and evaluators. This paper presents an empirical study of the differences in learning experiences between participants and observers. The study was based on interviews with participants and observers involved in a series of exercises at municipality level. The result shows that the participants? learning relates to individual experiences and how well they felt they performed the task. Meanwhile, the observers? learning experiences concerned organisational issues. The findings suggest that to achieve variation in learning experiences, which is important for inventing new solutions, crisis management organisations need to allow their personnel to try different roles in the exercises to increase the learning outcome.
	Address	Swedish Defence Research Agency, Sweden
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1936
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	Author	Peter Berggren; Molly Lundberg; Joeri van Laere; Björn J E Johansson
	Title	Community resilience towards disruptions in the payment system			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Community resilience, customer perspective, payment system, crisis management
	Abstract	This paper presents a study where nine Swedish citizens were interviewed about their concerns and expectations, from a customer perspective, in relation to a 10 day disruption in the payment system. The purpose of the study was to understand the customer?s perspective in order to provide input to the development of a simulation environment. This simulation environment aims at allowing different stakeholders to experience how a disruption in the payment system affects the local community and thereby create understanding of how resilience is built and affected. The research questions were: What do customers expect to get access to? When? What are customers prepared for? How does this differ among different customer groups? The results indicate some understanding of how such a crisis affects the local community and what the informants expects to happen. The respondents represented a diversity of socio-economic backgrounds from rural and urban parts of the municipality.
	Address	Linköping University, Sweden;Skövde University
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T11- Community Engagement & Healthcare Systems	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1937
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	Author	Victor A. Bañuls Silvera; Rafael Cantueso Burguillos; Fernando Tejedor Panchón; Miguel Ramírez de la Huerga; Murray Turoff
	Title	A Delphi approach for the establishment of the fundamental principles of an Organizational Security System in Public Administration			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Delphi, Public Administration, Intentional Risks, Homeland Security, Resilience.
	Abstract	The aim of this work is defining fundamental principles of an Internal Security System in the presence of intentional risks in Public Administration. The relevance of this object of study has increased even more with the emergence of new terrorist groups and the proliferation of organized crime, which have been categorized as a maximum threat to Security by the government. This context has led to new regulations and legislation on Security matters at the national and international level to protect assets, people and the activity of the Administration itself. Despite the large number of regulations and relevance of this topic, there is not any study which defines in a comprehensive manner the requirements that a security system must have in the presence of intentional risks in Public Administration. The results of this work are intended to be a reference for the Public Administration, for the prevention and reaction to damage to people, property, and operation, intentionally caused by external agents, personnel themselves or users. These principles have been applied and validated through a Delphi process in the Administration of the Regional Government of Andalusia in which more than 40 security-related managers have participated.
	Address	Universidad Pablo de Olavide, Spain;Junta de Andalucía, Spain;MSIG Smart Management, Spain;New Jersey Institute of Technology, USA
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1938
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	Author	Amanda Jaber; Björn Johan Erik Johansson; Linnea Bergsten; Joeri Laere van; Peter Berggren
	Title	Evaluating the observation protocol of the Team Resilience Assessment Method for Simulation (TRAMS)			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Simulation games, training, Systemic Resilience Model, team resilience, assessment
	Abstract	This work in progress paper presents an initial evaluation of the observation protocol of the Team Resilience Assessment Method for Simulation (TRAMS) conducted in a crisis response simulation project. TRAMS is designed to assess the resilience of crisis response teams. The TRAMS observation protocol uses six core resilience functions from the Systemic Resilience Model as its theoretical foundation. Three independent observers used the protocol during a pilot study and six actual simulation games. Strategies relating to three out of six core resilience functions could be identified. The observations made were distributed similarly among the observers, indicating that the components of the TRAMS protocol are stable enough to continue developing the protocol. This study describes changes made to the protocol since the original design, and describes how the strategies relating to the six core resilience functions can be identified in the simulation games.
	Address	Linköping University, Sweden;Skövde University, Sweden
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1940
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	Author	Ana Gabriela Núñez Avila; Mª Carmen Penadés Gramage
	Title	Towards an organization certified in emergency plans management			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Emergency Plans Management, Total Quality Management, Maturity Levels, Techniques, Certification
	Abstract	QuEP is a framework that guides organizations in assessing and improving their emergency plan management by following a set of principles, practices, and techniques at the different maturity levels established in the QuEP model. Its main objective is to be applied to real cases to discover the state of an organization?s emergency plan management and recommend techniques for improvement. In this paper, we describe the first application of QuEP as a prior step to its implementation and possible use in official certifications for emergency plans with a guarantee of quality. So, we have applied a real case in a UPV building towards the certification of the emergency plan management.
	Address	Universitat Politècnica de València, Spain
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T7- Planning, Foresight and Risk Analysis	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1941
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	Author	Abbas Ganji; Tom Wilson; Sonia Saveli; Dharma Dailey; Mark Haselkorn
	Title	Cause and Effect: A Qualitative Analysis of Obstacles to Information Sharing During a Regional Disaster Exercise			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Information Sharing; Disaster Response; Qualitative Analysis; Collaboration; Coordination
	Abstract	After large-scale disasters, diverse partner agencies rely heavily on an information-sharing environment that supports collaborative work. In the U.S., this occurs under the Incident Command System (ICS), a structured organizational framework for coordinated action. We explore obstacles to information sharing and coordinationobserved at a county-level Emergency Operations Center (EOC) operating under ICS during the response phase of a large-scale regional disaster exercise. Textual observations collected in situ are analyzed for both the effect/manifestation and cause/source of barriers to information sharing. Two-thirds of barriers that manifest as computational issues are not caused by technology breakdowns, and a third caused by unclear processes manifest as computational issues. Overall, obstacles to collaborative work that appear to be related to computational issues are generally attributable to non-technical causes. This indicates that resources directed at improving collaborative management of disasters by enhancing technological capabilities are likely to be misdirected.
	Address	University of Washington, United States of America
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1848
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	Author	Thomas Spielhofer; Anna Sophie Hahne; Christian Reuter; Marc-André Kaufhold; Stefka Schmid
	Title	Social Media Use in Emergencies of Citizens in the United Kingdom			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Emergencies; social media; Twitter; Facebook; representative study
	Abstract	People use social media in various ways including looking for or sharing information during crises or emergencies (e.g. floods, storms, terrorist attacks). Few studies have focused on European citizens? perceptions, and just one has deployed a representative sample to examine this. This article presents the results of one of the first representative studies on this topic conducted in the United Kingdom. The study shows that around a third (34%) have used social media during an emergency and that such use is more widespread among younger people. In contrast, the main reasons for not using social media in an emergency include technological concerns and that the trustworthiness of social media content is doubtful. However, there is a growing trend towards increased use. The article deduces and explores implications of these findings, including problems potentially arising with more citizens sharing information on social media during emergencies and expecting a response.
	Address	Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC), Germany;The Tavistock Institute of Human Relations (TIHR)
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1849
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	Author	Larissa Aldehoff
	Title	Renouncing Privacy in Crisis Management? People's View on Social Media Monitoring and Surveillance			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Social Media, Privacy, Security, Crisis Management, Surveillance
	Abstract	Social media is used during crises and disasters by state authorities and citizens to communicate and provide, gain and analyze information. Monitoring of platforms in such cases is both a well-established practice and a research area. The question, whether people are willing to renounce privacy in social media during critical incidents, or even allow surveillance in order to contribute to public security, remains unanswered. Our survey of 1,024 German inhabitants is the first empirical study on people�s views on social media monitoring and surveillance in crisis management. We find the willingness to share data during an imminent threat depends mostly on the type of data: a majority (63% and 67%, respectively) would give access to addresses and telephone numbers, whereas the willingness to share content of chats or telephone calls is significantly lower (27%). Our analysis reveals diverging opinions among participants and some effects of sociodemographic variables on the acceptance of invasions into privacy.
	Address	Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC)
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T13 - Privacy Risk Management in Critical Infrastructures	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1850
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	Author	Erion Elmasllari
	Title	Design and development methods for improving acceptance of IT among emergency responders			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Acceptance of ICT, Methodology, User Centered Design, UCD
	Abstract	Various sources report a low adoption of IT-based tools in emergency response, as well as a negative attitude of responders to such tools. The responders? needs, simply put, are not met by the IT-based tools offered to them. Observing this situation through a user-centered design lens, we note that such problems typically stem from insufficient or erroneous context analysis. The deficiencies become even more pronounced when considering that emergency response represents a complex, adaptive socio-technical system. We also note that the appropriate methodology for designing ER systems is rarely discussed in literature and in research papers. To fill that void, the present paper discusses a minimal set of techniques that, both in our experience and according to state of the art practice, can guide developers towards positively-accepted IT systems for emergency response.
	Address	Fraunhofer FIT, Germany
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T15- Open Track	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1851
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	Author	Sammy Abdelghani Teffali; Nada Mattta; Eric Chatelet
	Title	Generating Crisis Situation by Using Ontology and Fuzzy Theory			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Crisis, Fuzzy Theory, Ontology, Stress.
	Abstract	A crisis is a complex situation, difficult to manage by the actors. Some of them are under stress it is difficult to deal with problems when consequences cannot be predict. The human conditions (concerning familial and life) and, the influence of the environment related to politics, economic, and media pushe the actors to lose control of the crisis situation. The question we face in this paper is: ?is it possible to use the fuzzy theory for predicting the stress impact in crisis?? Our main hypothesis to represent experience feedback in a situation prediction in order to show negative consequences and correctness actions is taken account. Fuzzy theory concept is used in prediction in order to generate several situations.
	Address	University of technology of troyes, France
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T10- Knowledge, Semantics and AI for RISK and CRISIS management	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1852
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	Author	Xukun Li; Doina Caragea; Cornelia Caragea; Muhammad Imran; Ferda Ofli
	Title	Identifying Disaster Damage Images Using a Domain Adaptation Approach			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	image classification, disaster damage, domain adaptation, domain adversarial neural networks.
	Abstract	Approaches for effectively filtering useful situational awareness information posted by eyewitnesses of disasters, in real time, are greatly needed. While many studies have focused on filtering textual information, the research on filtering disaster images is more limited. In particular, there are no studies on the applicability of domain adaptation to filter images from an emergent target disaster, when no labeled data is available for the target disaster. To fill in this gap, we propose to apply a domain adaptation approach, called domain adversarial neural networks (DANN), to the task of identifying images that show damage. The DANN approach has VGG-19 as its backbone, and uses the adversarial training to find a transformation that makes the source and target data indistinguishable. Experimental results on several pairs of disasters suggest that the DANN model generally gives similar or better results as compared to the VGG-19 model fine-tuned on the source labeled data.
	Address	Department of Computer Science, Kansas State University, United States of America;Department of Computer Science, University of Illinois at Chicago, United States of America;Qatar Computing Research Institute, Hamad Bin Khalifa University, Qatar
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1853
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	Author	Valerio Lorini; Carlos Castillo; Francesco Dottori; Milan Kalas; Domenico Nappo; Peter Salamon
	Title	Integrating Social Media into a Pan-European Flood Awareness System: A Multilingual Approach			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Social Media, Disaster Risk Management, Flood Risk
	Abstract	This paper describes a prototype system that integrates social media analysis into the European Flood Awareness System (EFAS). This integration allows the collection of social media data to be automatically triggered by flood risk warnings determined by a hydro-meteorological model. Then, we adopt a multi-lingual approach to find flood-related messages by employing two state-of-the-art methodologies: language-agnostic word embeddings and language-aligned word embeddings. Both approaches can be used to bootstrap a classifier of social media messages for a new language with little or no labeled data. Finally, we describe a method for selecting relevant and representative messages and displaying them back in the interface of EFAS.
	Address	European Commission, Joint Research Centre (JRC), Ispra, Italy;Universitat Pompeu Fabra, Barcelona, Spain;KAJO, Slovakia
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1854
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	Author	Samer Cheade; Nada Matta; Jean-Baptiste Pothin; Remi Cogranne
	Title	Situation Representation and Awareness for Rescue Operations			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Application ontology, Common situation representation, Rescue of people, Situation awareness
	Abstract	During rescue operations, being aware of the situation is very critical for rescuers and decision-makers to reduce the impacts. This work aims to support situation awareness amongst actors participating in rescue operations by adopting an ontology-based approach. An application ontology is proposed based on existing related ontologies and operational expertise collection. It will help to ensure common situation representation and understanding between different actors. After that, a knowledge-based system will be developed and integrated in actors? environment to support decision-making. Our preliminary results are shown in this paper.
	Address	University of Technology of Troyes, France;DataHertz, France
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T10- Knowledge, Semantics and AI for RISK and CRISIS management	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1856
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	Author	Florian Vandecasteele; Krishna Kumar; Kenzo Milleville; Steven Verstockt
	Title	Video Summarization And Video Highlight Selection Tools To Facilitate Fire Incident Management			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	machine learning, video data, filtering, crisis management, user-evaluation
	Abstract	This paper reports on the added value of combining different types of sensor data and geographic information for fire incident management. A survey was launched within the Belgian fire community to explore the need of added value and the use of new types of sensor data during a fire incident. This evaluation revealed that people are visually-oriented and that video footages and images are of great value to gain insights in a particular problem. However, due to the limited available time (i.e., fast decisions need to be taken) and the large amount of cameras it is not feasible to analyze all video footages sequentially. To solve this problem we propose a video summarization mechanism and a video highlight selection tool based on the automatic generated image and video tags.
	Address	Ghent University – IDLAB, Belgium
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T10- Knowledge, Semantics and AI for RISK and CRISIS management	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1857
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	Author	Johan Nordström; Björn Johan Erik Johansson
	Title	Supporting Inter-Organizational Learning – A Review of Post-Excercise Knowledge Sharing			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Inter-organizational learning, knowledge sharing, exercise reports, double loop learning
	Abstract	Inter-organisational learning from exercises and response operations is crucial for improving overall response capacity for coping with cross-domain crisis events. In order to compile and disseminate experiences and acquired knowledge in the form of lessons learned, post-exercise reports are written. This paper presents a review of 17 Swedish post-exercise reports. The review was conducted with the aim to investigate whether such reports contained enough information to support inter-organisational learning, i.e. if learning goals were stated, how the event was described, method for evaluation, conclusions, and whether recommendations for change were sufficient for supporting inter-organisational learning. It was found that most reports did not support organisational development and lacked recommendations that were useful outside the own organisation or the context of the specific exercise scrutinised. The results indicate the need for an exercise evaluation framework for inter-organisational exercises.
	Address	Swedish Defence Research Agency
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1858
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	Author	Philipp Hertweck; Tobias Hellmund; Hylke van der Schaaf; Jürgen Moßgraber; Jan-Wilhelm Blume
	Title	Management of Sensor Data with Open Standards			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	SensorThings API, FROST, Time series data, sensor data management, data storage
	Abstract	In an emergency, getting up-to-date information about the current situation is crucial to orchestrate an efficient response. Due to its objectivity, preciseness and comparability, time-series data offer broad possibilities to manage emergency incidents. Since the Internet of Things (IoT) is rapidly growing with an estimated number of 30 billion sensors in 2020, it offers excellent potential to collect time-series data for improving situational awareness. The IoT brings several challenges: caused by a splintered sensor manufacturer landscape, data comes in various structures, incompatible protocols and unclear semantics. To tackle these challenges a well-defined interface, from where uniform data can be queried, is necessary. The Open Geospatial Consortium (OGC) has recognized this demand and developed the SensorThings API standard, an open, unified way to interconnect devices throughout the IoT, which is implemented by the FRaunhofer-Opensource-SensorThings-Server (FROST). This paper presents the standard, its implementation and the application to the domain of crisis management.
	Address	Fraunhofer IOSB, Germany
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T12- Tool Talks	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1859
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	Author	Sooji Han; Fabio Ciravegna
	Title	Rumour Detection on Social Media for Crisis Management			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Rumours, large-scale data, event summarisation, sub-event detection, social media analysis
	Abstract	We address the problem of making sense of rumour evolution during crises and emergencies. We study how understanding and capturing emerging rumours can benefit decision makers during such event. To this end, we propose a two-step framework for detecting rumours during crises. In the first step, we introduce an algorithm to identify noteworthy sub-events in real time. In the second step, we introduce a graph-based text ranking method for summarising newsworthy sub-events while events unfold. We use temporal and content-based features to achieve the effective and real-time response and management of crises situations. These features can improve efficiency in the detection of key rumours in the context of a real-world application. The effectiveness of our method is evaluated over large-scale Twitter data related to real-world crises. The results show that our framework can efficiently and effectively capture key rumours circulated during natural and human-made disasters.
	Address	The University of Sheffield, United Kingdom
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1860
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	Author	Amanda Langer; Marc-André Kaufhold; Elena Maria Runft; Christian Reuter; Margarita Grinko; Volkmar Pipek
	Title	Counter Narratives in Social Media: An Empirical Study on Combat and Prevention of Terrorism			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Counter Narratives, Online Campaign, Social Media, Terrorism, Radicalisation
	Abstract	With the increase of terrorist attacks and spreading extremism worldwide, countermeasures advance as well. Often social media is used for recruitment and radicalization of susceptible target groups. Counter narratives are trying to disclose the illusion created by radical and extremist groups through a purposive and educational counter statement, and to initiate a rethinking in the affected individuals via thought-provoking impulses and advice. This exploratory study investigates counter narrative campaigns with regard to their fight and prevention against terrorism in social media. Posts with strong emotions and a personal reference to affected individuals achieved the highest impact and most reactions from the target group. Furthermore, our results illustrate that the impact of a counter narrative campaign cannot be measured solely according to the reaction rate to their postings and that further analysis steps are therefore necessary for the final evaluation of the campaigns.
	Address	University of Siegen, Institute for Information Systems, Germany;Technische Universität Darmstadt, Science and Technology for Peace and Security (PEASEC), Germany
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1861
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	Author	Steven Sheetz; Andrea Kavanaugh; Edward Fox; Riham Hassan; Seungwon Yang; Mohamed Magdy; Shoemaker Donald
	Title	Information Uses and Gratifications Related to Crisis: Student Perceptions since the Egyptian Uprising			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Uses and gratifications theory; information sources; Internet; social media; structural equation modeling
	Abstract	People use diverse sources of information, e.g., newspapers, TV, Internet news, social media, and face-to-face conversations, to make sense of crises. We apply uses and gratifications theory (UGT) and structural equation modeling to illustrate how using internet-based information sources since the political uprisings in Egypt influence perceptions of information satisfaction. Consistent with expectations we find that content and process gratifications constructs combine to explain information satisfaction, while social gratifications do not significantly influence satisfaction in the context of a crisis. This suggests that UGT is useful for evaluating the use of information technology in a context where information is limited in quantity and reliability.
	Address	Virginia Tech, United States of America;Microsoft;Louisiana State University;Arab Academy of Science and Technology
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1862
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	Author	Liuqing Li; Edward A. Fox
	Title	Understanding patterns and mood changes through tweets about disasters			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Disaster, Pattern, User Classification, Mood Detection, Twitter
	Abstract	We analyzed a sample of large tweet collections gathered since 2011, to expand understanding about tweeting patterns and emotional responses of different types of tweeters regarding disasters. We selected three examples for each of four disaster types: school shooting, bombing, earthquake, and hurricane. For each collection, we deployed our novel model TwiRole for user classification, and an existing deep learning model for mood detection. We found differences in the daily tweet count patterns, between the different types of events. Likewise, there were different average scores and patterns of moods (fear, sadness, surprise), both between types of events, and between events of the same type. Further, regarding surprise and fear, there were differences among roles of tweeters. These results suggest the value of further exploration as well as hypothesis testing with our hundreds of event and trend related tweet collections, considering indications in those that reflect emotional responses to disasters.
	Address	Virginia Tech, United States of America
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T8- Social Media in Crises and Conflicts	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1863
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	Author	Rajius Idzalika; Yulistina Riyadi; Imaduddin Amin; George Hodge; Jong Gun Lee
	Title	Understanding Aggregate Human Behaviour Changes in Response to a Natural Disaster in Vanuatu via Mobile Network Data Analysis			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Vanuatu, mobile network data, humanitarian, disaster impact, tropical cyclones.
	Abstract	This paper presents a use case of mobile network data as a new source of insight for humanitarian action. Based on analysis covering the Republic of Vanuatu, we identify aggregate behavioral patterns indicating short term and medium term behavior changes as a result of a tropical cyclone, which could contribute to our understanding of the resilience of communities to natural hazards. We also find interesting behavioral insights on how the human movement network is impacted by a cyclone. Due to the detail and tractability of the data set, insights on preparation, displacement, damage and resilience could enable more agile and adaptive responses by public institutions and other actors to humanitarian emergencies. Considering the array of natural hazards that the South Pacific region faces on an annual basis, this use case contributes more evidence in favor of using anonymized mobile network data to inform humanitarian action.
	Address	Pulse Lab Jakarta, Indonesia
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T15- Open Track	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1864
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	Author	Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu
	Title	Opportunistic Affiliation in Spontaneous Volunteer Management			Type	Conference Article
	Year	2019	Publication	Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management	Abbreviated Journal	Iscram 2019
	Volume		Issue		Pages
	Keywords	Crisis and disaster management, spontaneous volunteers, command and control, volunteer management
	Abstract	Spontaneous volunteers influence crisis and disaster relief efforts as both an effective aid and a stressing factor for emergency organisations. Managing the negative impacts of spontaneous volunteering has thus become part of command and control deliberations. In this paper, we take a closer look at integrating spontaneous volunteers into the formal response system to mitigate negative impacts. Working with participants from formal response organisations, we gathered qualitative data regarding the management of spontaneous volunteers during the European migration crisis in 2015. Through thematic analysis, we extracted topics to systematically describe the interaction between emergency organisations and spontaneous volunteers. As implication thereof, we propose how computer supported systems can be applied to better manage spontaneous volunteers. In our discussion, we focus on the registration process and ad hoc verification of spontaneous volunteers to better integrate them in the formal response process.
	Address	AIT Austrian Institute of Technology;TU Wien
	Corporate Author				Thesis
	Publisher	Iscram	Place of Publication	Valencia, Spain	Editor	Franco, Z.; González, J.J.; Canós, J.H.
	Language	English	Summary Language	English	Original Title
	Series Editor		Series Title		Abbreviated Series Title
	Series Volume		Series Issue		Edition
	ISSN	2411-3387	ISBN	978-84-09-10498-7	Medium
	Track	T2- Command and control studies	Expedition		Conference	16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
	Notes				Approved	no
	Call Number				Serial	1866
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