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Author |
Ylenia Casali; Nazli Yonca Aydin; Tina Comes |
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Title |
Zooming into Socio-economic Inequalities: Using Urban Analytics to Track Vulnerabilities – A Case Study of Helsinki |
Type |
Conference Article |
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Year |
2021 |
Publication |
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2021 |
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Pages |
1028-1041 |
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Keywords |
inequality, socio-economic patterns, vulnerability, PCA, GIS, urban analytics, Helsinki |
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Abstract |
The Covid19 crisis has highlighted once more that socio-economic inequalities are a main driver of vulnerability. Especially in densely populated urban areas, however, these inequalities can drastically change even within neighbourhoods. To better prepare for urban crises, more granular techniques are needed to assess these vulnerabilities, and identify the main drivers that exacerbate inequality. Machine learning techniques enable us to extract this information from spatially geo-located datasets. In this paper, we present a prototypical study on how Principal Component Analysis (PCA) to analyse the distribution of labour and residential characteristics in the urban area of Helsinki, Finland. The main goals are twofold: 1) identify patterns of socio-economic activities, and 2) study spatial inequalities. Our analyses use a grid of 250x250 meters that covers the whole city of Helsinki, thereby providing a higher granularity than the neighbourhood-scale. The study yields four main findings. First, the descriptive statistical analysis detects inequalities in the labour and residential distributions. Second, relationships between the socio-economic variables exist in the geographic space. Third, the first two Principal Components (PCs) can extract most of the information about the socio-economic dataset. Fourth, the spatial analyses of the PCs identify differences between the Eastern and Western areas of Helsinki, which persist since the 1990s. Future studies will include further datasets related to the distribution of urban services and socio-technical indicators. |
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TU Delft; TU Delft; TU Delft |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
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ISSN |
978-1-949373-61-5 |
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Other |
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Conference |
18th International Conference on Information Systems for Crisis Response and Management |
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Notes |
Y.Casali@tudelft.nl |
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no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2394 |
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Author |
Erik AM Borglund; Martina Granholm |
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Title |
You Talk the Talk – But What Do You Talk About? |
Type |
Conference Article |
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Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
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Volume |
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Pages |
295-302 |
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Keywords |
Command and Control, Common Operational Picture, Talk-Groups, TETRA, Transboundary Crisis. |
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Abstract |
Post-crisis analysis of transboundary crises in Sweden is problematic due to limited documentation. We believe that there is a need to find tools to better understand the command and control, and to understand how the information sharing that takes place during larger crises works. This paper presents the results of an ongoing research, as well as findings about how the TETRA system is used for information sharing in transboundary crises. The data used was collected from two large emergency exercises, where Swedish, Finnish and Norwegian TETRA systems were merged. Communication in 10 shared talk groups was recorded, transcribed and analyzed. The communication in shared TETRA-talk-groups mostly focused on information about the accident, the recourses and first respond units, as well as the actions of each unit. The research also exemplifies and shows that communication within TETRA-talk-groups in transboundary crisis can give new insight into how command and control works. |
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Address |
Mid Sweden University; Mid Sweden University |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Edition |
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ISSN |
978-1-949373-27-29 |
ISBN |
2411-3415 |
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Track |
Command & Control Studies |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
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Notes |
erik.borglund@miun.se |
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no |
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Call Number |
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Serial |
2230 |
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Author |
Susanne Jul |
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Title |
You get what you plan for |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Keywords |
Hardware; Eoc; Exercise planning; Research and development; Technology Integration; Information systems |
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Abstract |
This paper seeks to illustrate a few simple but common mistakes in exercise planning through a case study, in the hopes that readers may improve their use of exercises as a research and development tool. |
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Address |
Amaryllis Consulting, LLC, United States |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Track |
Planning, Foresight and/or Risk Analysis |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
641 |
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Author |
George H. Bressler; Murray E. Jennex; Eric G. Frost |
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Title |
X24 Mexico: Stronger together |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Pages |
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Keywords |
Scheduling; Crisis response; Disaster scenario; Eastern Europe; Self-organize; Social media; Southern California; Web 2.0 tools; Work in progress; Information systems |
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Abstract |
Can populations self-organize a crisis response? This is a work in progress report on Exercise 24, X24, Mexico, a follow up to the first two exercises, X24 and X24 Europe The X24 exercises used a variety of free and low-cost social media and web 2.0 tools to organize, plan, and manage local and international expertise and organizations in the response to a preset disaster scenario. The first X24 focused on Southern California, while the second X24, X24 Europe, focused on the Balkan area of Eastern Europe. These exercises involved over 12,500 participants for X24 while X24 Europe had over 49,000 participants. This paper presents an overview of the recently completed X24 Mexico exercise, as well as the preliminary results. © 2012 ISCRAM. |
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Address |
San Diego State University, United States |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
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Track |
Open Track |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
84 |
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Author |
Eva Blomqvist; Vitaveska Lanfranchi; Suvodeep Mazumdar; Tomi Kauppinen; Carsten Kessler |
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Title |
Workshop summary: Workshop on Semantics and Analytics for Emergency Response (SAFE2015) |
Type |
Conference Article |
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Year |
2015 |
Publication |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2015 |
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Issue |
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Pages |
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Keywords |
Analytics; emergency response; Linked Data; Semantic Web |
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Abstract |
The Emergency Response domain is a highly challenging domain, requiring the active collaboration of several experts and authorities on the one hand and large-scale data analysis on the other. This poses significant challenges in sharing and analysing highly dynamic data describing highly evolving situations. This paper provides a brief summary for the first workshop in the SAFE workshop series. The workshop is aimed at bringing together analysts, practitioners, researchers and enthusiasts and provides a discussion ground for practical problems, solutions and projects that exploit Semantic Web, Linked Data analytics for Emergency Response. Following a round of thorough reviews, four papers are accepted and a keynote will complement the paper presentations along with a few discussion sessions. |
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Publisher |
University of Agder (UiA) |
Place of Publication |
Kristiansand, Norway |
Editor |
L. Palen; M. Buscher; T. Comes; A. Hughes |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9788271177881 |
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Track |
Workshop |
Expedition |
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Conference |
ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
yes |
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Call Number |
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Serial |
1297 |
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Author |
Felix Riedel; Fernando Chaves |
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Title |
Workflows and decision tables for flexible early warning systems |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Pages |
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Keywords |
Artificial intelligence; Decision support systems; Information systems; Decision supports; Flexibility; Rules; Usability; Work-flows; Decision tables |
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Abstract |
Today's decision support systems for crisis management are mostly designed to support a fixed process that integrates a given set of information sources. This means policies that govern the crisis management process are tightly integrated with the implementation, which makes it hard to adapt the system to changing requirements. Modern systems are expected to be adaptable and need to evolve along with the availability of new information sources and changing business processes. Previous work suggested using workflow systems to manage crisis management processes. Current approaches that use workflow systems are not end-user friendly or not flexible enough. In this paper we present our approach that combines workflows and decision tables for creating more flexible decision support systems. While workflows are used to orchestrate services and implement information logistics in the decision support processes, embedded rule sets are used to provide flexibility and adaptability of workflows. The rule sets are authored using decision tables which are an easy-to-use representation that allows end-users to express rules in an intuitive way. © 2012 ISCRAM. |
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Address |
Fraunhofer IOSB, Germany |
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Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
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Track |
Early Warning and Expert Systems for Disaster Management |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
194 |
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Author |
Hemant Purohit; Shreyansh Bhatt; Andrew Hampton; Valerie Shalin; Amit Sheth; John Flach |
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Title |
With whom to coordinate, why and how in ad-hoc social media communities during crisis response |
Type |
Conference Article |
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Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
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Volume |
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Issue |
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Pages |
787-791 |
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Keywords |
Hardware; Ad-hoc community; Crisis response; Influencers; Social media; Virtual responders; Information systems |
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Abstract |
During crises directly affected people and observers join social media communities to discuss the event. They may share information relevant to response coordination, for example, specific resource needs. However, responders face a massive data overload and lack the time to monitor social media traffic for important and trustworthy information. To address these challenges, response teams may attempt manual filtering methods, resulting in limited coverage and quality. Hence, we propose a computational framework for extracting specific resource-related information, and an interface for identifying and engaging with influential participants in the dynamic, evolving social media community. Our approach helps to identify those virtual responders who serve both as sources and disseminators of important information to assist in coordinated emergency response. |
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Address |
Ohio Center of Excellence in Knowledge-enabled Computing (Kno.e.sis), Wright State University, United States |
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Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
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Track |
Social Media in Crisis Response and Management |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
858 |
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Author |
Helena Mitchell; Jeremy Johnson; Salimah LaForce |
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Title |
Wireless emergency alerts: An accessibility study |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Volume |
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Issue |
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Pages |
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Keywords |
Information systems; Mobile devices; Mobile telecommunication systems; Radio; Risk management; Wireless telecommunication systems; Accessibility; Alerting; Emergency communication; Federal communications commission; Short messaging service; Human resource management |
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Abstract |
Since 2001, entities in the U.S. have produced studies which address issues regarding the progress of including people with disabilities in emergency planning at the Federal, state and local levels. There is general agreement among these stakeholders that there must be engagement of emergency personnel, robust, reliable and accessible emergency communications to ensure a high quality of public safety. A key step is the development of emergency communication technologies that serve emergency management and public safety personnel's ability to communicate with the public. It is critical that these next-generation warning systems be developed such that persons with disabilities are given equal access to emergency alerts. This paper discusses a research and development effort to identify the accommodations needed by people with disabilities in these next-generation, mobile emergency alerting systems. Prototyping mobile phone-based emergency alert systems are discussed and summative findings from field trials conducted with sensory challenged individuals are presented. |
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Address |
Georgia Institute of Technology, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Medium |
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Track |
Open Track |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
774 |
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Author |
Mikael Asplund; Trishan R. De Lanerolle; Christopher Fei; Prasanna Gautam; Ralph A. Morelli; Simin Nadjm-Tehrani; Gustav Nykvist |
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Title |
Wireless ad hoc dissemination for search and rescue |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Issue |
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Pages |
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Keywords |
Android (operating system); Disasters; Electric network topology; Energy efficiency; Information dissemination; Information systems; Open source software; Android; Disaster areas; Foss; Partition-tolerant; Physical testbeds; Wireless ad hoc networks |
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Abstract |
In search and rescue scenarios local information on victims and other finds needs to be disseminated rapidly to other rescue workers and team leaders. However, post disaster scenarios may imply the collapse of information infrastructure including cellular communication and Internet connectivity. Even if we consider wireless ad hoc communication as a means of information dissemination we should count on frequent loss of connectivity in the network due to unpredictable mobility and sparse network topologies. In this paper we present the realization of an existing manycast protocol (random walk gossip) on commodity handheld devices running the Android platform. This communication mode is used to demonstrate the potential for distributed information dissemination on victims and finds. The application layer is an adaptation of an existing surveying information tool (POSIT) which is now fully decentralized and relies on text communication to achieve energy efficiency. |
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Address |
Department of Computer and Information Science, Linköping University, Sweden; Trinity College, Hartford, CT, United States |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Track |
Open Track |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
276 |
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Author |
Alec Pawling; Tim Schoenharl; Ping Yan; Greg Madey |
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Title |
WIPER: An emergency response system |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
702-710 |
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Keywords |
Data mining; Geographic information systems; Information systems; Agent based simulation; Emergency response; Emergency response systems; Emergency situation; Integrated systems; Running simulations; Simulation systems; Web-based front end; Financial data processing |
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Abstract |
This paper describes the WIPER system, a proof of concept prototype, and progress made on its development to date. WIPER is intended to provide emergency response managers with an integrated system that detects possible emergencies from cellular communication data, attempts to predict the development of emergency situations, and provides tools for evaluating possible courses of action in dealing with emergency situations. We describe algorithms for detecting anomalies in streaming cellular communication network data, the implementation of a simulation system that validates running simulations with new real world data, and a web-based front end to the WIPER system. We also discuss issues relating to the real-time aggregation of data from the cellular service provider and its distribution to components of the WIPER system. |
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Address |
Dept. of Computer Science and Engineering, University of Notre Dame, Notre Dame, IN 46656, United States |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Decentralized and Self-Organizing IT-Infrastructures for Crisis Response and Management |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
836 |
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Author |
Tim Schoenharl; Greg Madey; Gábor Szabó; Albert-László Barabási |
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Title |
WIPER: A multi-agent system for emergency response |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
282-287 |
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Keywords |
Computer simulation; Information services; Information systems; Multi agent systems; Multimedia systems; Service oriented architecture (SOA); Web services; Agent based simulation; Emergency planners; Emergency response; Emergency response systems; Emergency situation; GIS modeling; Integrated systems; Web-based interface; Emergency services |
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Abstract |
This paper describes the proposed WIPER system. WIPER is intended to provide emergency planners and responders with an integrated system that will help to detect possible emergencies, as well as to suggest and evaluate possible courses of action to deal with the emergency. The system is designed as a multi-agent system using web services and the service oriented architecture. Components of the system for detecting and mitigating emergency situations can be added and removed from the system as the need arises. WIPER is designed to evaluate potential plans of action using a series of GIS enabled Agent-Based simulations that are grounded on realtime data from cell phone network providers. The system relies on the DDDAS concept, the interactive use of partial aggregate and detailed realtime data to continuously update the system and allow emergency planners to stay updated on the situation. The interaction with the system is done using a web-based interface and is composed of several overlaid layers of information, allowing users rich detail and flexibility. |
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Address |
University of Notre Dame, Dept of Computer Science and Engineering, Notre Dame, IN 46556, United States; University of Notre Dame, Dept of Physics, Notre Dame, IN 46556, United States |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
MULTIAGENT SYSTEMS FOR EMERGENCY MANAGEMENT |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
921 |
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Author |
Colleen J Buono; Theodore C. Chan; William G. Griswold; Ricky Huang; Fang Liu; James Killeen; Doug Palmer |
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Title |
WIISARD: Wireless internet information system for medical response to disasters |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
126 |
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Keywords |
Disasters; Wireless telecommunication systems; Emergency responders; Mass casualty; Natural disasters; San Diego; Terrorist attacks; University of California; Wireless internet; Wireless technologies; Information systems |
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Abstract |
Called the Wireless Internet Information System for Medical Response in Disasters, or WIISARD, the use of sophisticated wireless technology to coordinate and enhance care of mass casualties in a terrorist attack or natural disaster is the focus of a federally funded research project at the University of California, San Diego (UCSD). The project brings together broad-based participation from academia, industry, the military, and emergency responders from the City and County of San Diego. |
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Address |
University of California San Diego, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Communication Systems and Technologies for Crisis and Disaster Responses |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
351 |
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Author |
Takuya Oki; Toshihiro Osaragi |
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Title |
Wide-area Evacuation Difficulty in Densely-built Wooden Residential Areas |
Type |
Conference Article |
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Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
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Volume |
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Issue |
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Pages |
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Keywords |
Large Earthquake; Wide-area Evacuation Difficulty; Property Damage; Multi-Agent Simulation; Densely-built Wooden Residential Area |
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Abstract |
In aiming to decrease the number of casualties and people with difficulty in wide-area evacuations due to a large earthquake, it is highly important to visualize and quantify the potential danger in residential areas. In this paper, we construct a multi-agent simulation model, which describes property damage (such as building-collapse, the spread of fire and blocking of streets) and people?s evacuation behavior after an earthquake occurring. Using this simulation model, we quantify the wide-area evacuation difficulty in densely-built wooden residential areas, and evaluate the past project to improve buildings and streets based on this indicator. Furthermore, we demonstrate the effects of adding new evacuation routes between two intersections of streets with narrow width and long distance. Through these case studies, the effectiveness of our simulation model on urban disaster mitigation planning is shown. |
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Thesis |
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Publisher |
Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3397 |
ISBN |
978-84-608-7984-18 |
Medium |
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Track |
Analytical Modeling and Simulation |
Expedition |
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Conference |
13th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1336 |
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Author |
Jelle Groenendaal; Ira Helsloot |
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Title |
Why Technology Not Always Adds Value to Crisis Managers During Crisis: The Case of The Dutch Nation-Wide Crisis Management System LCMS |
Type |
Conference Article |
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Year |
2021 |
Publication |
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2021 |
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Volume |
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Issue |
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Pages |
936-945 |
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Keywords |
Crisis, NDM, Technology, LCMS |
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Abstract |
Technology undeniably plays an important role in supporting crisis managers to respond to crisis. However, when improperly designed or used, technology can be ineffective or even be detrimental to the crisis response. Therefore, in this paper we bring together insights from the scientific literature and identify 5 principles for the design and use of technology to aid crisis managers effectively. These principles might seem trivial but there are several examples of technology used in practice that show the opposite. To illustrate this, we use as a case study the Dutch nation-wide crisis management system LCMS which is used in the Netherlands by all safety regions and other public organizations to maintain and share a common operational picture supporting large-scale crisis management collaboration. We explain why crisis evaluations and research time and again show that LCMS has failed to add value for crisis managers during crisis by using the identified principles. |
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Address |
Hague University of Applied Sciences; Radboud University Nijmegen |
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Corporate Author |
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Thesis |
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Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
978-1-949373-61-5 |
ISBN |
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Medium |
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Track |
Usability and Universal Design of ICT for Emergency Management |
Expedition |
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Conference |
18th International Conference on Information Systems for Crisis Response and Management |
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Notes |
j.groenendaal@hhs.nl |
Approved |
no |
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Call Number |
ISCRAM @ idladmin @ |
Serial |
2386 |
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Author |
Erion Elmasllari |
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Title |
Why IT systems for emergency response get rejected: examining responders' attitude to IT |
Type |
Conference Article |
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Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
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Volume |
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Issue |
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Pages |
994-1002 |
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Keywords |
Acceptance of ICT, Survey on existing approaches, Impact of IT, Grounded Theory |
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Abstract |
Emergency responders' attitude to IT is marked by resistance, aversity, and rejection. This does not extend to technology in general and is specific to IT alone. Current research on the topic only presents partial, scattered, and unconnected accounts that do not provide a starting point on how to tackle this attitude. The available models for technology acceptance are also generic and do not take into account the specifics of the emergency response domain. Through extensive user research combined with a grounded theory approach, this paper identifies twelve problem areas from which responders' negative attitude towards IT arises. By extending the technology acceptance models with this new knowledge, we provide system designers with an understanding of what to tackle and tune in their IT system designs so that a positive attitude among emergency responders can be achieved. |
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Corporate Author |
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Thesis |
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Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
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Track |
Open Track |
Expedition |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
2171 |
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Author |
Susanne Jul |
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Title |
Who's really on first? A domain-level user, task and context analysis for response technology |
Type |
Conference Article |
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Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
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Volume |
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Issue |
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Pages |
139-148 |
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Keywords |
Design; Disasters; Management; Natural language processing systems; User interfaces; Crisis; Domain analysis; Emergency; Requirements analysis; Response; User interface designs; Emergency services |
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Abstract |
This paper presents a domain-level user, task and context analysis for response technology, based on sociological studies of disaster and disaster response. The analysis examines three dimensions of disaster-scale, kind and anticipability-that have been linked to differences in response characteristics, including differences in individual and organizational responders and behaviors. It yields a number of implications for design, and reveals five domain-specific design requirements. It also offers systematic characterizations of users, tasks and contexts of response technology, that begin to structure the user interface design space, laying a foundation for a theory of design. This work provides a conceptual basis to help researchers and designers recognize and address possible limitations of design decisions, leading, ultimately, to more usable and effective response technologies. |
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Address |
Pacific Disaster Center, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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Track |
HCIS |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
642 |
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Author |
Mari Olsén; Niklas Hallberg; Kristoffer Darin Mattsson |
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Title |
Who Learns from Crisis Management Exercises: An Explorative Study |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Learning, exercise, crisis management |
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Abstract |
Exercises are stated to be an important means to learn how to handle crises. However, it has been discussed who should participate and what can be learnt from them. Several roles are involved in the planning, execution and evaluation of exercises, such as participants, observers, facilitators and evaluators. This paper presents an empirical study of the differences in learning experiences between participants and observers. The study was based on interviews with participants and observers involved in a series of exercises at municipality level. The result shows that the participants? learning relates to individual experiences and how well they felt they performed the task. Meanwhile, the observers? learning experiences concerned organisational issues. The findings suggest that to achieve variation in learning experiences, which is important for inventing new solutions, crisis management organisations need to allow their personnel to try different roles in the exercises to increase the learning outcome. |
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Address |
Swedish Defence Research Agency, Sweden |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T2- Command and control studies |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1936 |
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Author |
Sérgio Freire; Christoph Aubrecht; Stephanie Wegscheider |
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Title |
When the tsunami comes to town – Improving evacuation modeling by integrating high-resolution population exposure |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Volume |
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Issue |
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Pages |
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Keywords |
Floods; Information systems; Risk assessment; 3D analysis; Accurate modeling; Evacuation modeling; Horizontal and vertical displacement; Lisbon; Mitigation measures; Population exposure; Spatial modeling; Tsunamis |
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Abstract |
Tsunamis are a major risk for Lisbon (Portugal) coastal areas whose impacts can be extremely high, as confirmed by the past occurrence of major events. For correct risk assessment and awareness and for implementing mitigation measures, detailed simulation of exposure and evacuation is essential. This work uses a spatial modeling approach for estimating residential population distribution and exposure to tsunami flooding by individual building, and for simulating their evacuation travel time considering horizontal and vertical displacement. Results include finer evaluation of exposure to, and evacuation from, a potential tsunami, considering the specific inundation depth and building's height. This more detailed and accurate modeling of exposure to and evacuation from a potential tsunami can benefit risk assessment and contribute to more efficient Crisis Response and Management. © 2012 ISCRAM. |
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Address |
FCSH, Research Centre for Geography and Regional Planning, Nova University of Lisbon, Portugal; AIT Austrian Institute of Technology, Foresight and Policy Development Department, Austria; German Aerospace Center (DLR), German Remote Sensing Data Center (DFD), Germany |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
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Track |
Geographic Information Science and Technology |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
110 |
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Author |
Jeannette N. Sutton |
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Title |
When online is off: Public communications following the February 2011 Christchurch, NZ, earthquake |
Type |
Conference Article |
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Year |
2012 |
Publication |
ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2012 |
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Volume |
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Issue |
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Pages |
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Keywords |
Earthquakes; Information systems; Crisis communications; Disaster response; Electronic channels; Information access; Local government; On-line communication; Public communications; Social media; Disasters |
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Abstract |
This work in progress investigates the communication issues encountered and the strategies used by local government to communicate electronically with disaster affected individuals in the immediate aftermath of the February 2011 earthquake in Christchurch, NZ. It also provides a preliminary examination of the effects of information access on individual perceptions of community resiliency. We draw from a variety of data sources, including field research, interviews, and focus groups with local community members. Ongoing survey research will be integrated into future papers and presentations. This research provides insight into online crisis communications and the effectiveness of strategies to communicate with members of the public in a post-disaster environment when there is limited access to information via electronic channels. © 2012 ISCRAM. |
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Address |
University of Colorado, Colorado Springs, United States |
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Corporate Author |
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Thesis |
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Publisher |
Simon Fraser University |
Place of Publication |
Vancouver, BC |
Editor |
L. Rothkrantz, J. Ristvej, Z.Franco |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780864913326 |
Medium |
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Track |
Open Track |
Expedition |
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Conference |
9th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
213 |
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Author |
Steve Peterson; Keri Stephens; Hemant Purohit; Amanda Hughes |
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Title |
When Official Systems Overload: A Framework for Finding Social Media Calls for Help during Evacuations |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Disasters, social media, hurricanes, data, framework, public safety |
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Abstract |
During large-scale disasters it is not uncommon for Public Safety Answering Points (e.g., 9-1-1) to encounter
service disruptions or become overloaded due to call volume. As observed in the two past United States hurricane
seasons, citizens are increasingly turning to social media whether as a consequence of their inability to reach
9-1-1, or as a preferential means of communications. Relying on past research that has examined social media
use in disasters, combined with the practical knowledge of the first-hand disaster response experiences, this paper
develops a knowledge-driven framework containing parameters useful in identifying patterns of shared
information on social media when citizens need help. This effort explores the feasibility of determining
differences, similarities, common themes, and time-specific discoveries of social media calls for help associated
with hurricane evacuations. At a future date, validation of this framework will be demonstrated using datasets
from multiple disasters. The results will lead to recommendations on how the framework can be modified to make
it applicable as a generic disaster-type characterization tool. |
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Address |
National Institutes of Health, United States of America;The University of Texas at Austin;George Mason University;Brigham Young University |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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Track |
T8- Social Media in Crises and Conflicts |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1928 |
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Author |
Simon French; Emma Carter; Carmen Niculae |
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Title |
When experts or models disagree |
Type |
Conference Article |
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Year |
2006 |
Publication |
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2006 |
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Volume |
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Issue |
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Pages |
547-553 |
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Keywords |
Information systems; Expert opinion; Highly reliable organisations (HRO); Risk communication; Shared mental model; The expert problem; Decision making |
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Abstract |
In managing crises, decision makers are confronted with a plethora of uncertainties. Many arise because the world is uncertain, particularly in the context of a crisis. But some arise because analyses based upon different, but seemingly equivalent models lead to different forecasts. Other times expert advisors differ in their explanations and predictions of the evolving situation. We argue that when handled correctly such conflict can alert the decision makers to the inherent complexity and uncertainty of the situation and improve their management of the crisis. |
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Address |
Manchester Business School, University of Manchester, United Kingdom |
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Thesis |
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Publisher |
Royal Flemish Academy of Belgium |
Place of Publication |
Newark, NJ |
Editor |
B. Van de Walle, M. Turoff |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9090206019; 9789090206011 |
Medium |
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Track |
Emergency Response Reachback: Cases, Concepts, Processes, and Tools |
Expedition |
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Conference |
3rd International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
|
Serial |
513 |
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Author |
Monika Büscher; Preben Holst Mogensen; Margit Kristensen |
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Title |
When and how (not) to trust IT? Supporting virtual emergency teamwork |
Type |
Conference Article |
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Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
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Volume |
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Issue |
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Pages |
167-176 |
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Keywords |
Computer architecture; Design; Information systems; Formative evaluation; Innovative technology; Palpable computing; Participatory design; Pervasive computing technology; Situation awareness; Trust in technologies; Virtual team; Ubiquitous computing |
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Abstract |
In this paper we use the formative evaluation of a prototype 'assembly' of pervasive computing technologies to specify design implications for emergency virtual teamwork tools. The prototype assembly, called “Overview”, was implemented in collaboration with police, fire and medical emergency services as part of the real life event management during the Tall Ships' Races 2007 in Denmark. We describe how the emergency teams used the technologies for collaboration between distributed colleagues, to produce shared situation awareness, to manage efforts and resources and respond to minor emergencies. Trust in technology is a key need virtual teams identify in their endeavours to dovetail innovative technologies into emergency work. We show how practices of working up trust are supported by the PalCom open architecture (which was used to build Overview), and delineate design guidelines to enable the productive integration of pervasive computing. |
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Address |
University of Lancaster, United Kingdom; University of Aarhus, Denmark |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
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Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
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Track |
Virtual Teams and Virtual Communities in Emergency Preparedness and Response |
Expedition |
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Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
|
Approved |
no |
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Call Number |
|
Serial |
357 |
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Author |
Andrés Moreno; Philip Garrison; Karthik Bhat |
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Title |
WhatsApp for Monitoring and Response during Critical Events: Aggie in the Ghana 2016 Election |
Type |
Conference Article |
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Year |
2017 |
Publication |
Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2017 |
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Volume |
|
Issue |
|
Pages |
645-655 |
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Keywords |
social media analysis; election monitoring; crisis prevention; WhatsApp; Ghana; mobile instant messaging |
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Abstract |
Mobile Instant Messaging platforms like WhatsApp are becoming increasingly popular. They have expanded access to digital text, audio, picture, and video messaging. Integrating them into existing crisis monitoring and response platforms and workflows can help reach a wider population. This paper describes a first attempt to integrate WhatsApp into Aggie, a social media aggregating and monitoring platform. We report on the deployment of this integration during Ghana's 2016 election, along with Twitter, Facebook, and RSS. The WhatsApp messages collected by Aggie during the election improved the eectiveness of the monitoring eorts. Thanks to these messages, more incidents were found and escalated to the Electoral Commission and security forces. From interviews with people involved in monitoring and response, we found that the WhatsApp integration helped their coordination and monitoring activities. |
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Address |
United Nations University Institute for Computing and Society |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Albi, France |
Editor |
Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
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Language |
English |
Summary Language |
English |
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Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Track |
Social Media Studies |
Expedition |
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Conference |
14th International Conference on Information Systems for Crisis Response And Management |
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Approved |
no |
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Call Number |
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Serial |
2052 |
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Author |
Elly Searle |
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Title |
What is the best possible design for all my users?: A single question to guide user-centered design in low-resource environments |
Type |
Conference Article |
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Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
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Keywords |
Human computer interaction; Information systems; Iterative methods; Attendance systems; Digital inclusion; Lightweight frameworks; Low-resource environments; Methodological frameworks; Technology solutions; User centered designs; User experience; Design |
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Abstract |
This paper discusses how methodological frameworks are often too cumbersome to be used in full by field workers in low-resource environments. When time, money, and political capital are scarce, there often isn't time to follow every prescribed step. This research looks at helping field workers incorporate user-centered design when creating technology solutions through a single-question framework. It follows the author's case study of considering different wording for the single question, and then describes her experience implementing the lightweight framework while redesigning an attendance system for Entity Green Training in Jordan. The method is promising as an efficient way to expand one's thinking during the design process, but needs more testing to validate its benefits for workers who lack training in user-centered design methods. This research is particularly valuable for people working in low-resource environments where they lack the time and money to iteratively fix problematic designs. |
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Address |
Human Centered Design and Engineering, University of Washington, United States |
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Corporate Author |
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Thesis |
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Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
2411-3387 |
ISBN |
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Track |
Human-Computer Interaction |
Expedition |
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Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
930 |
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Author |
Florent Castagnino |
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Title |
What can we learn from a crisis management exercise ? Trusting social media in a french firefighters' department |
Type |
Conference Article |
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Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
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Volume |
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Issue |
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Pages |
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Keywords |
Social Media, crisis management exercise, firefighters, methodology |
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Abstract |
This paper sets out the methodology and the temporary results of an ongoing research project on the use of social media in crisis management (in France). It discusses the benefits and limits to use an emergency crisis exercise for research purposes. It describes an observation protocol and a coding method that could be replicate to survey further exercises. Some possible processing of the observation data is exposed, and further visualizations of the data are still in progress. One of the first analytical results tackles the way Var?s firefighters consider social media information. For now, social media seem to be regarded as questionable because they do not easily fit into the organizational routine. At the same time, the awareness of the need to use social media is quite strong. On the analytical level, the paper tries to use sociological concepts to describe and explain some results. |
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Address |
Telecom ParisTech, France |
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Corporate Author |
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Thesis |
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Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
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Language |
English |
Summary Language |
English |
Original Title |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
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Track |
T3- Ethical, Legal and Social Issues |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
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Notes |
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Approved |
no |
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Call Number |
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Serial |
1967 |
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