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Shubham Gupta, & Craig A. Knoblock. (2010). Building geospatial mashups to visualize information for crisis management. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In time-sensitive environments such as disaster management, decision-making often requires rapidly gathering the information from diverse data sources and then visualizing the collected information to understand it. Thus, it is critical to reduce the overhead in data integration and visualization for efficient decision-making. Geospatial mashups can be an effective solution in such environments by providing an integrated approach to extract, integrate and view diverse information. Currently, mashup building tools exist for creating mashups, but none of them deal with the issue of data visualization. An improper visualization of the data could result in users wasting precious time to understand the data. In this paper, we introduce a programming-by-demonstration approach to data visualization in geospatial mashups that allows the users to customize the data visualization.
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Sébastien Tremblay, Daniel Lafond, Jean-François Gagnon, Vincent Rousseau, & Rego Granlund. (2010). Extending the capabilities of the C3Fire microworld as a testing platform for research in emergency response management. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The present paper describes the C3Fire microworld and the testing capabilities it provides for research in emergency response management. We start with a general description of C3Fire and report extensions that add a new subtask (search and rescue) relevant to the context of emergency response and a vocal communication system. We then describe how various organizational structures can be designed using this task environment and several metrics of major interest for research in crisis management, related to task performance, communication, coordination effectiveness, monitoring effectiveness, recovery from interruptions, detection of critical changes, and team adaptation. The microworld constitutes a highly flexible testing platform for research in team cognition, cognitive systems engineering and decision support for crisis management.
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S. French, B. T., C. Zobel. (2010). Introduction. In ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings (pp. 2–3). Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
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S. French, B. T., C. Zobel. (2010). ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The proceedings contain 112 papers.The topics discussed include: a model for temporal coordination of disaster response activities; RimSim visualization : an interactive tool for post-event sense making of a first response effort; towards a formalization of interorganizational trust networks for crisis management; the role of social networks in crisis situations: public participation and information exchange; towards a decision support system for the allocation of traumatized patients; interaction design for web emergency management information systems; the current state of continuous auditing and emergency management's valuable contribution; towards dynamic workflow support for crisis management; predicting group faultlines in multinational crisis response teams; feedback mechanisms in automated emergency management training; cell phone use with social ties during crises: the case of the virginia tech tragedy; and adaptive development of a common operating environment for crisis response and management.
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Rui Chen, Thirumurugan Thiyagarajan, Raghav H. Rao, & JinKyu LeeK. (2010). Design of a FOSS system for flood disaster management. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In this paper we study how information technology solutions can be used when disasters strike. This research in progress focuses on flood disasters and it proposes the design for flood disaster management. To increase the utility of the disaster management information system, we follow the free and open source system (FOSS) concept. Informed by the management tasks of flood response, we elaborate the system requirements and key functionalities. The system has received preliminary evaluation by the domain experts and is currently under further development.
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Rui Chen, Raghav H. Rao, Raj Sharman, Shambhu J Upadhyaya, & Catherine Cook-Cottone. (2010). Examination of emergency response from knowledge and psychology perspectives. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This research-in-progress examines the roles of technology and human systems in supporting emergency response management through the dual perspectives of knowledge and psychology. Task critical knowledge is linked to organizational effectiveness in delivering business value and psychological factors characterize the unique challenges of an emergency context. This exploratory research is among the first to develop a theoretical model based on these two important yet understudied theoretical aspects. The article contributes to the research development in emergency response information systems and sheds light on the organizational response management practice.
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Robin E. Mays. (2010). A planning approach to humanitarian logistics. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In humanitarian events, logistics is traditionally considered at time of crisis, and at the tail-end of a project design with little to no strategical, logistical forethought applied. Introducing risk assessment and integrating logistics planning with program plans and training to these plans prior to disaster striking offers a more impactful response at time of disaster. This can be introduced in high risk countries through one on one training, simple templates, spreadsheets and standardized processes.a low to no technological, and highly relational method of building capacity and increasing the impact of an organization.s response to beneficiaries.
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Robert T. Brigantic, David S. Ebert, Courtney D. Corley, Ross Maciejewski, George A. Muller, & Aimee E. Taylor. (2010). Development of a quick look pandemic influenza modeling and visualization tool. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Federal, State, and local decision makers and public health officials must prepare and exercise complex plans to contend with a variety of possible mass casualty events, such as pandemic influenza. Through the provision of quick look tools (QLTs) focused on mass casualty events, such planning can be done with higher accuracy and more realism through the combination of interactive simulation and visualization in these tools. If an event happens, the QLTs can then be employed to rapidly assess and execute alternative mitigation strategies, and thereby minimize casualties. This can be achieved by conducting numerous “what-if” assessments prior to any event in order to assess potential health impacts (e.g., number of sick individuals), required community resources (e.g., vaccinations and hospital beds), and optimal mitigative decision strategies (e.g., school closures) during the course of a pandemic. In this presentation, we overview and demonstrate a pandemic influenza QLT, discuss some of the modeling methods and construct and visual analytic components and interface, and outline additional development concepts. These include the incorporation of a user selectable infectious disease palette, simultaneous visualization of decision alternatives, additional resource elements associated with emergency response (e.g., first responders and medical professionals), and provisions for other potential disaster events.
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Robert Baksa, & Murray Turoff. (2010). The current state of continuous auditing and emergency management's valuable contribution. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Continuous Auditing systems require that human judgment be formalized and automated, which can be a complex, costly and computationally intensive endeavor. However, Continuous Auditing systems have similarities with Emergency Management and Response systems, which integrate Continuous Auditing's detection and alerting functions with the tracking of decisions and decision options for the situations that could be more effectively handled by human judgment. Emergency Management and Response systems could be an effective prototype to help overcome some of the implementation obstacles that are impeding Continuous Auditing systems' implementation rate. Continuous Auditing has the potential to transform the existing audit paradigm from periodic reviews of a few accounting transactions to a continuous review of all transactions, which thereby could vastly strengthen an organization's risk management and business processes. Although Continuous Auditing implementations are occurring, their adoption is slower than expected. With the goal of providing an empirical and methodological foundation for future Continuous Auditing systems and possibly inspiring additional investigation into merging the Continuous Auditing and Emergency Management streams of research, this paper provides several definitions of Continuous Auditing, suggests possible architectures for these systems, lists some common implementation challenges and highlights a few examples of how Emergency Management research could potentially overcome them.
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Rianne Gouman, Masja Kempen, & Niek Wijngaards. (2010). Actor-agent team experimentation in the context of incident management. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The collaboration between humans (actors) and artificial entities (agents) can be a potential performance boost. Agents, as complementary artificial intelligent entities, can alleviate actors from certain activities, while enlarging the collective effectiveness. This paper describes our approach for experimentation with actors, agents and their interaction. This approach is based on a principled combination of existing empirical research methods and is illustrated by a small experiment which assesses the performance of a specific actor-agent team in comparison with an actor-only team in an incident management context. The REsearch and Simulation toolKit (RESK) is instrumental for controlled and repeatable experimentation. The indicative findings show that the approach is viable and forms a basis for further data collection and comparative experiments. The approach supports applied actor-agent research to show its (dis)advantages as compared to actor-only solutions.
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Rego Granlund, Helena Granlund, Nilda Dahlbäck, & Björn J.E. Johansson. (2010). The effect of a geographical information system on communication in professional emergency response organizations. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes the basic communication analysis performed in a research project with an ambition to investigate the impact of geographical information system (GIS) on crisis management organizations. The goal is to compare the communication between command and control teams that have access to a GIS with geographical position information (GPS) capability in its command post with teams that only have access to paper maps. The method used is controlled experiments using the C3Fire micro-world. A total of 108 professionals, forming 18 teams, participated in the study. The participating professionals were members of Swedish municipal crisis management organizations. The result shows that the communication pattern connected to giving orders have a different distribution depending on if the teams used GIS or paper maps. The result also shows that the communication volume is reduced if the teams use GIS.
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Peter Berggren, & Björn J.E. Johansson. (2010). Developing an instrument for measuring shared understanding. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The paper discusses the need for an easy-to-use, easy-to-administer measure that can capture shared understanding in a team of professionals working together towards a successful performance. In the paper the development of such a measure is described using two empirical studies. Command-and-Control tasks are complex and often dynamic, and a way of capturing the degree of which a team of individuals have a common understanding of priorities in such a task is imperative. Two studies are presented. In the first study students participated in a microworld experiment where they tried to rank order pre-determined factors in order to measure shared understanding. In the second study officers from the Swedish Armed Forces participated in an exercise where they rank ordered self-generated factors.
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Pablo Acuña, Paloma Díaz, & Ignacio Aedo. (2010). Development of a design patterns catalog for Web-based Emergency Management Systems. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: The design of Emergency Management Systems is an activity that requires knowledge from various related domains for providing a more complete and usable solution. In this context, design patterns including knowledge from previous experiences can be a useful source of information to support the development of this type of applications. In this paper, we introduce a catalog of design patterns for Web-based Emergency Management Systems collected from design principles, design patterns and existing implementations from involved areas, taking into account requirements particular to this domain.
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Oduor Erick Nelson Otieno, Anna Gryszkiewicz, Nihal Siriwardanegea, & Fang Chen. (2010). Concept for intelligent integrated system for crisis management. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In this document, we describe the need for providing a uniform common picture that is missing in several crisis management decision support tools. Through research, we have reviewed some existing crisis management support systems in use and noted key user requirements that these tools are missing. A significant point of this research is to stress the importance of developing a decision support system that would improve the way an ideal support system would collect, analyze and disseminate necessary information to a crisis management decision maker. We also note the importance of ensuring that such a tool presents information to its user over a user friendly interface. The structure thus developed should be a standalone application that could be incorporated into existing platforms (Rinkineva, 2004) such as cell phones, PDAs and laptops.
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Nitesh Bharosa, Sebastiaan Meijer, Marijn Janssen, & Fritjof Brave. (2010). Are we prepared? Experiences from developing dashboards for disaster preparation. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Relief agency managers show growing interest in dashboards for assessing multi-agency disaster preparedness. Yet, there is a dearth of research on the development and use of dashboards for disaster preparation. Consequently, information system architects in the disaster management domain have little guidance in developing dashboards. Here, dashboards refer to digitalized visualizations of performance indicators. In this paper, we discuss the experiences gained from an action research project on the development of dashboards for assessing disaster preparedness. The objective of this paper is to discuss experiences and tradeoffs extracted from the development of dashboards in practice. We organized a two-day gaming-simulation with relief agency managers for the evaluation of the dashboards. While the relief agency managers acknowledged the usefulness of dashboards in the disaster preparation process and expressed their intention to use these in practice, they suggested that the formulation and clustering of performance indicators requires further research.
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Nitesh Bharosa, Marijn Janssen, & Harry Bouwman. (2010). Ex-ante evaluation of disaster information systems: A gaming-simulation approach. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Failures in coordination and information sharing between relief agencies have increased the number of calls for innovative information system (IS) designs. While both the academic and the industrial communities have proposed many IS designs, methodologies for the ex-ante evaluation of such IS designs are scarce. Consequently, disaster IS architects are offered little guidance in the ex-ante evaluation process. Not only is it difficult to evaluate IS designs in practice, it is also difficult to include the conditions of disaster situations in the evaluation process. This paper explores the difficulties of ex-ante evaluation and discusses the suitability of the gaming-simulation methodology for the evaluation of principle-based IS designs. Gaming-simulation entails the use of professionals, scenarios and prototypes and can be adapted to a quasi-experimental form enabling researchers to control contextual interferences and rule out alternative explanations. This paper concludes with some discussions on the advantages and pitfalls of employing gaming-simulation for IS evaluation.
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Nicolas Di Tada, & Timothy Large. (2010). Emergency information system. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes an information system designed to be deployed in emergencies caused by sudden onset natural disasters. The aim is to streamline the communication flow and collaboration between media, aid workers and government agencies with the affected population, to help the latter get verified, accurate and actionable information that will enable them to make decisions and recover from the disaster. The Emergency Information Service (EIS) system also provides means for affected population and field workers to channel vital data back up into aid response. This tool is part of a free information service run by Thomson Reuters Foundation to help survivors of natural disasters. It will serve the affected populations, local media and relief responders by providing fast, practical and verified information in local languages through the best means available.
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Naveen Ashish, & Sharad Mehrotra. (2010). Community driven data integration for emergency response. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper describes our work in progress on an approach and technology for providing integrated data access in situational awareness applications – particularly for disaster and emergency response. The key new aspect of our work is an approach where information aggregation, processing, and integration capabilities are offered as a service to any new application builder. Further, we provide a framework for possibly reusing prior information integration knowledge, the development of which demands the major fraction of time and complexity in a new application, in a customized fashion for new application. Our overall goal is to provide a framework where integrated access to critical data in an emergency response situation can be enabled very rapidly and by personnel with basic IT and data handling expertise. Our approach, while general purpose, is currently motivated by and grounded in the context of situational awareness systems for incident commander decision support in the fire response domain.
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Mohammadreza Khalilbeigi, Immanuel Schweizer, Dirk Bradler, Florian Probst, & Jürgen Steimle. (2010). Towards computer support of paper workflows in emergency management. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: A crucial aspect for large-scale disaster management is an efficient technology support for communication and decision-making processes in command and control centers. Yet, experiences with the introduction of novel technologies in this setting show that field professionals tend to remain attached to traditional workflows and artifacts, such as pen and paper. We contribute the results of a comprehensive field study which analyzes how the information flow is currently performed within different units and persons in the command and control center. These findings provide insights into key aspects of current workflows which should be preserved by novel technological solutions. As our second contribution, by using a participatory design approach and based on our findings, we present a novel approach for computer support in command and control centers. This relies on digital pens and paper and smoothly integrates traditional paper-based workflows with computing, thereby combining the advantages of paper and those of computers.
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Mikael Asplund, Trishan R. De Lanerolle, Christopher Fei, Prasanna Gautam, Ralph A. Morelli, Simin Nadjm-Tehrani, et al. (2010). Wireless ad hoc dissemination for search and rescue. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In search and rescue scenarios local information on victims and other finds needs to be disseminated rapidly to other rescue workers and team leaders. However, post disaster scenarios may imply the collapse of information infrastructure including cellular communication and Internet connectivity. Even if we consider wireless ad hoc communication as a means of information dissemination we should count on frequent loss of connectivity in the network due to unpredictable mobility and sparse network topologies. In this paper we present the realization of an existing manycast protocol (random walk gossip) on commodity handheld devices running the Android platform. This communication mode is used to demonstrate the potential for distributed information dissemination on victims and finds. The application layer is an adaptation of an existing surveying information tool (POSIT) which is now fully decentralized and relies on text communication to achieve energy efficiency.
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Michael Ammann, Tuomas Peltonen, Juhani Lahtinen, Kaj Vesterbacka, Tuula Summanen, Markku Seppänen, et al. (2010). KETALE Web application to improve collaborative emergency management. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: KETALE is a database and web application intended to improve the collaborative decision support of the Finnish Radiation and Nuclear Safety Authority (STUK) and of the Finnish Meteorological Institute (FMI). It integrates distributed modeling (weather forecasts and dispersion predictions by FMI, source term and dose assessments by STUK) and facilitates collaboration and sharing of information. It does so by providing functionalities for data acquisition, data management, data visualization, and data analysis. The report outlines the software development from requirement analysis to system design and implementation. Operational aspects and user experiences are presented in a separate report.
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Miao Jiang, & William L. McGill. (2010). Human-centered sensing for crisis response and management analysis campaigns. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Human-centered sensing (HCS) is an emerging research field that leverages mobile devices carried by people to collect useful information in support of myriad analytic activities. In this paper, we explore ways in which HCS can be applied to support a variety of analytic campaigns in the context of crisis response and management (CRM). We first summarize the concept of HCS and then investigate the potential advantages of complementing traditional sensing platforms and analytic tasks with an HCS system. By recognizing the potentials of HCS, we offer a scheme for classifying HCS systems and envision three application scenarios of HCS in CRM as well as a general architecture of HCS systems.
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Matthew Guardascione, & Allen E. Milewski. (2010). Feedback mechanisms in automated emergency management training. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This study explored automated training for emergency managers and the effects of feedback on performance. A prototype emergency management training application was built to allow the usage of either immediate feedback or delayed, “hotwash” feedback. Users were split into two groups and asked to carry out two emergency management scenarios using one of the feedback mechanisms, and the difference in scores between each feedback type were analyzed There was a general increase in performance across sessions. Further, the improvements in scores between each feedback type showed that users performed significantly better when using the hotwash feedback mechanism compared with the immediate feedback mechanism. In contrast to the performance data, preference data showed no overall differences between the two procedures, although each user had a strong preference for one or the other feedback mechanism. The implications for the design of training systems offering both procedures are discussed.
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Matt Wolff. (2010). Unsupervised methods for detecting a malicious insider. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: One way a malicious insider can attack a network is by masquerading as a different user. Various algorithms have been proposed in an effort to detect when a user masquerade attack has occurred. In this paper, two unsupervised algorithms are proposed with the intended goal of detecting user masquerade attacks. The effectiveness of these two unsupervised algorithms are then compared against supervised algorithms.
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Martin Frassl, Michael Lichtenstern, Mohammed Khider, & Michael Angermann. (2010). Developing a system for information management in disaster relief – Methodology and requirements. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper discusses our ongoing work on a system for collecting, managing and distributing relevant information in disaster relief operations. It describes the background and conditions under which the system is being developed and employed. We present our methodology, the requirements and current functionality of the system and the lessons learned in exercises and training, involving a large number of international disaster management experts. We found that the viability of this kind of tool is determined by three main factors, namely reliability, usability and frugality. The system has gone through many prototype iterations and has matured towards becoming operational in a specific type of mission, i.e. assessment missions for large scale natural and man-made disasters. This paper aims at making a wider audience of disaster management experts aware of that system and the support it may provide to their work. Other researchers and developers may find our experience useful for creating systems in similar domains.
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